A Cross-Cultural Study of Client's Expectations and ...
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Eastern Illinois UniversityThe Keep
Masters Theses Student Theses & Publications
1978
A Cross-Cultural Study of Client's Expectationsand Preferences of Directive vs. NondirectiveCounseling ApproachesChing-Chuen ChanEastern Illinois UniversityThis research is a product of the graduate program in Psychology at Eastern Illinois University. Find out moreabout the program.
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Recommended CitationChan, Ching-Chuen, "A Cross-Cultural Study of Client's Expectations and Preferences of Directive vs. Nondirective CounselingApproaches" (1978). Masters Theses. 3224.https://thekeep.eiu.edu/theses/3224
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A CROSS-CULTURAL STUDY OF CLIENT'S EXPECTATIONS
AND PREFERENCES OF DIRECTIVE VS. NONDIRECTIVE COUNSELING APPROACHES
(TITLE)
BY
CHING-CHUEN CHAN
THESIS
SUBMlmD IN PARTIAL FULFILLMENT OF THE REQUIREMENTS
FOR THE DEGREE OF
Master of Arts in Psychology
IN THE GRADUATE SCHOOL, EASTERN ILLINOIS UNIVERSITY
CHARLESTON, ILLINOIS
1978 YEAR
I HEREBY RECOMMEND THIS THESIS BE ACCEPTED AS FULFILLING
THIS PART OF THE GRADUATE D_�GJEE CITED ABOVE
t3r�z11,11 .h �,.tP�
WARTMENT HEAD
/
A CROSS-CULTURAL STUDY OF CLIENT ' S EXPECTATIONS
AND PREFERENCES OF DIRECTIVE VS. NONDIRECTIVE COUNSELING APPROACH
BY
CHING-CHUEN CHAN
Mas t e r o f Arts in Ps y cholog y , U n i v ers i ty of Mi n n e s o t a, 1977
ABSTRACT OF A THESIS
S u bmitted in Partial Fulfillment of the Requireme nts For the Degree of Maste r of Arts in Psycho l o gy at the Graduate School
of Eas t e r n Illinois U n ivers i t y .
. 1
Abstract
Theoretical and data based research has suggested t hat clients'
expectation of counselo r an d co u nseling approaches are important variables
affecting the cou nseling procedures. Clients' preferences for diffe rent
theore tically derived approac h were also found to b e important deter-
minants of counseling outcome. Howev e r, litt l e research has bee n done
on the cross-cultural aspect of client' s expec tatio n and p refere nces
regarding counseling. The prese nt study examined and compared t he
diffe rences of expectationsand prefe rences of directive vs. n o ndirect ive
approach between Chinese a nd Ame rica n college stu dents. It w a s hypo the-
sized that t he au tho ritarian upbringing of C hinese students would in-
· fluence their preference and expect a tions of counseling in f avor of a
directive approach.
T hir ty-three Chinese college student s and thirty-thr e e American col-
lege students p a rtic i p a t e d in t he curren t study. A film of Carl Rog e r s
and Alb e r t Ellis from the film s eries "T h ree approaches to psychotherapy"
was shown a nd used as a mo del of a non directive a n d directive tech nique
r e s pe c t ively. T his film shows bo t h Rogers and Ellis using their approaches
with the same client. The Counseling Expectati o n Questionnaire (CEQ)
which measures students' e xpectation of directiveness in counseling
situatio n was adminis tered immediately prior to the film showing and the
Counseling Preference Question n aire ( CPQ ) which measures pr e f e rences
for a di rect ive vs . n o n d i re c t ive cou n se l i ng ap p roach was a dmini s t e r e d
imme d i a t ely a f t e� t he fil m showi ng.
Dat a a n alysis i ndicate d tha t s ignif i c a n t d iffe re nces existe d
(p<.01) be tween g roups o n t he expectatio n o f di r e ct ive n e s s in coun
seling with C hinese student s i nd icat i ng a gre ate r expect a t ion f o r d i r
ect ive n e ss i n cou n s e l i ng . Howeve r, n o s ignificant difference s we re f o u n d
betwe e n g r oup o n p r eference s a s measu r e d by t h e variab l e of pe rceiv e d
helpfu lness o f coun s e l o r; p refe re nce s f o r dir ective ness o n the g e n e ral
prob l e m s o l v i ng dime ns i o n and for the specific problem so lvi ng dime n
sion . There we r e differences o n p refe r e nce s for direct ive ne s s along
the spe c i f ic problem s olving dimension within ea c h g r oup which suggests
that p reference s for directiveness in counselins might be a functio n of
specif ic p roblem orientation r athe r than nationality. Implications of
t he f indings we r e d i scu s sed along with recommenda tions for fu ture
related r e s e arch .
A bs tract • • • •
A c k n o w l e dgem ents •
List of Tab l e s •
Introduction • • • • •
R e v i ew o f Literature •
•
•
•
• •
Tab l e of Contents
•
•
•
• •
•
• •
• •
• • • • •
• • • •
• • •
•
• • • •
• • •
• • •
• •
Expectation o f directiveness in Therapy • •
• •
• • • • •
•
•
• •
• •
•
Cro s s-cu ltural Expectation on Directive vs. �ondirective
approach • • • • • • • • • • • • • • • • • • • • • •
Preferences o f Therapy • • • • • • • • • •
Preferences on Directive vs. Nondirective approach
• • • • •
• •
Cros s-cultural Pre f e rences and Believed Effectiveness for
Directive vs. Nordirective Therapy • • • • • • • • • • • •
Method • • • • • • • • • •
Subjects • • • • • • •
Apparatus • • • • • •
• •
• •
• •
• • •
•
•
•
• • • • •
• • • •
• • • •
• • • • •
• • • • • •
• • • • • •
P r o c e dur e s • • • • • • • • • • • • • • • • • • • • • •
Data Anal y sis • • • • • • • • • • • • • • • • • • • • •
Res u lts • • • • • • • • • • • • • • • • • • • • • • • • • • •
Discu s s i o n • • • • • • • • •
Summary • • • • • • • • • • • •
• • • • • • • • • • • • • •
• • • • • • • • • • • • • •
•
Implications • • • • • • • • • • • • • • • • • • • • • • • • •
References • • • • • • • • • • • • • • • • • • • • • • • • •
i
iii
iv
1
7
7
9
10
1 1
15
1 8
18
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20
20
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28
32
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Appe n d i c e s • • • • • • • • • • • • • • • • • • • • • • • • • • • 39
App e nd ix A • • • • • • • • • • • • • • • • • • • • • • • • 39
Append ix B • • • • • • • • • • • • • • • • • • • • • • • • • 40
Appe ndix c • • • • • • • • • • • • • • • • • • • • • • • • • 41
Appe n d ix D • • • • • • • • • • • • • • • • • • • • • • • • • 42
Ac k nowledgements
Many p e op l e have contributed the i r time and e f f o rts to the outcome
of thi s s tudy . Amo ng the s e are Dr . William Kir k , wi thout wh ose g u id a n c e
and knowle dge this the s i s would not have bee n pos sible.
I w ould also lik9 to expre s s my tha n k s to Dr. James K ant ner and
Dr. Boyd Spe n c er for their aid a nd con s t ruct ive s u gge s t ions per t a i n i ng
i i i
to the exper iment a l desig n and over a l l i ntegration o f t h e s t udy . Spe c i al
tha nks a re exte nded to th o se stude nts from Eas t ern Il l i no i s University
a n d the Univ e r s ity of M i nne sota who have p arti c ip at e d i n the s t udy.
Lis t of Tabl e s
1. C o mp a r i s o n o f Expect a tions of D i r e c t ivene s s i n Coun s e l i ng (Tabla 1 ) • • • • • • • • • • • • • • • • • • • • • • • •
2. Chi Square of Prefer e n c e s o f Pe r c e ive d Helpf ulne s s o f Counselor ( Tabl e 2) • • . • • • • • • • • • • • • . . • •
3. Chi Square o f Pre f e rences f o r Di rec tive Vs. Nondirective C ounseling Appr o a c h f o r General Problem S o lving ( Table 3a)
4. Percent Respon s e o f Dire ctive Vs. N o ndirect ive C o un s e l ing
• • • 22
• • • 22
• • 23
Appro ach f or Spe c i fic Probl em Solvin g ( Table 3b) • • • • • • • 23
5. R e s p o n s e s t o Pre f e r ence f o r a "Adv i s o r-l i k e" C oun s elo r (Tab l e 4) • • • • • • • • • • • • • • • • • • • • • • • • • • • 24
6. Perce nt Respon s e s o f Both Groups to Pe rson Prefere nces a s He l p e r s ( Tabl e 5) • • • • • • • • • • • • • • • • • • • • • •
7. Sex Diffe renc e s o n P r e f ere nce of Direc t ive ness i n C o uns e l ing
• 26
(T ab l e 6) • • • • • • • • • • • • • • • • • • • • • • • • • • • 27
a. t-t e st o f Sex Differences on Expectati o n o f D i r e ctiveness i n Cou n s e l ing ( Table 7) • • • • • • • • • • • • • • • • • • • • • 27
1V
INTRODUCTION
There have been numerous investigations of client and counselor
variables that account for some of the variance noted in counseling
outcome studies (Cundick, 1963; Dittman , 1969; Goldstein, 1962;
Klien, 1958). These investigations have revealed that cognitive vari
ables such as client attitudes, perceptions, expectations and preferences
regarding counselors and counseling procedures are often significantly
associated with the p rocess and outcome of counseling (Frank, 1968;
Goldstein, 1962; Sapolsky, 1965; Strupp & Bergin, 1969). Specifically,
previous research indicated that client's expectations of the
counselor and the counseling procedures are important determinants of
the effectiveness of counseling (Frank, 1959; Goldstein, 1962; Krause,
Fitzsimmons & Wolf, 1969; McGlynn, Reynolds & Linder , 1971). Goin,
Yamamoto and Silverman (1965) found that a patient was helped more
when he received therapy which was consistent with his expectation.
At the same time, the client's preference for different theoretically
derived counseling approaches are also important variables relating
to the effectiveness of counseling outcome (Loar, 1965; Rosen, 1967;
Traux, 1966). Rosen (1967) concluded that clients often do have pre
ferences regarding counselor characteristics and that such preferences
may affect client decisions regarding a) whether or not to seek coun
seling, b) the duration of counseling, c ) the process of counseling,
and d) evaluation of the counselor and counseling experience.
1
Patterson (1958) has s hown that client expectations and preferences
in counseling and psychotherapy are learned and cond i tioned by social
and cultural factors. Thus a counseling relationship with a client
from a culture with which the counselor i s not f amiliar may involve a
different s e t of expectancies that may affect the process or outcome of
counseling. However, little research has been done on the cross-cultural
aspect o f counse ling expectation. Tan (1967) compared the counseling
expectancies of Asian and American college students and found that both
student groups are s o mewhat authoritnrian and much alike in their
counseling exp ectancies. Moreover, he found that for both group s there
was a higher authoritarian expectatio n s for male subjects than t he
females, which is co n sistent with the findings of Apfelbaum (1958) and
Tinsley and H a r ris (1976) regar ding sex difference for pre�e rence of
directiveness on therapy.
The is sue regarding the appropriateness of trad itional relation
s hip-bas e d counseling approaches for culturally distinct clients has
remained unresolve d. Since mo st counseling procedures and practice s
are base d on certain inte rgr al Ame rican or western cultural bel iefs,
it may not be culturally applicable to t h e value system of a client
from a different culture . Therefore, such counseling procedur e s may
not appe al to o r be acce ptable by such a client ( Hoyt, 1964). A number
of authors have suggeste d t h at affective counseling techniques may
actually be c o u n t e rp r o d u c t ive for min o r ity clients ( Banks, 1972;
2
Calia, 1966; Sue, 1973; Sue & Sue, 1972; Williams & Kirkland, 1971).
While counselors are trained to be aware of situations in which a
directive counseling approach is effective and to be aware of other
instances in which nondirective procedure seem to be indicated, such
investigations of effectiveness of each therapeutic approach have
focused on personality factors (rernback, 1973; Hardy, 1948; Mahler, 1952;
Rogers, 1957; Secord & Backman; 1964; Sonne & Goldman, 1957); types of
client's problem {Bordin, 1955; Dipboyle, 1954; Fukuhara, 1973; Grater,
1964), and cognitive style of clients (Neufeldt, 1978). However, there
have been few studies on cross-cultural variables relating to the ef
fectiveness of each therapeutic approach. There is soma theoretical
evidence that a directive approach is more appropriate for an African
culture due to their authoritarian upbringing ( Esen, 1972; Palleyblank,
1974). For the Afghan culture, Wonderling (1973) concluded that the
highly directive, diadatic nature of Rational Emotive Ti1erapy blends well
with the extremely absolustic authoritarian Afghan orientation. Sprang
(1965) has indicated that in counseling American- I ndian students, the
nondirective approach would be ineffective because the Indian student
is extremely nonverbal and passive. Arkoff, Thaver and Elkind (1966)
in studying the mental health and counseling ideas of the Asian and
American students have found that Asians, more than Americans, thought
of counseling or psychotherapy as a relatively authoritarian process.
Fukuhara (1973) concluded that both Japanese and American college students
pre f e r re d a rather dir e c tive sty l e s in the helpin g relationship. And
finally, in c o unse ling Chinese-American students , Sue & Sue (1972)
theorized t h a t a d ire ctive and more ac t ive approach o n t h e part o f t h e
counselo r wou l d b e mo re appro p riat e . Thus the literature s ugge sts
a mo re dire c tive approach in wo rk ing with Af rican , A fghan, Ame r i c an
Ind i ans, Japanese and Ame ric an-Chine s e stu dents. Ho wever, no empi r i c a l
r e s e a rc h ha s b e e n done regardi ng the preferen ces for directive or
nondir e ctiv e approaches of Chi nes e c o llege s t u de nts.
Since an increasing nu mbe r o f Chinese students are s tudy ing in
the u.s., and s inc e client's prefe rences for the rapeutic approach has
be e n demonstrated t o be an i mpo rtant f ac tor in s u c ces s ful counseling,
it woul d be be n e f i c i al in wo r king with Chine s e c o l l e g e students to
kno w what t he ir expectations and pre ferenc es for therapeutic approaches
are. Moreover, sinc e weste rnization ha s be e n a pro c e s s affe c ting
C hinese stu d ents i n the u.s., it woul d als o ba helpful to def ine and
c o mp are the ir preferences and e xpe c�ati o n fo r therap e utic a p proac h with
their Ame ric a n counterp a r t s.
The purp o s e o f the pre s ent s tudy was to examine and c omp are the
e xp e ctations and pref e re nce s o f dir e c t ive vs. nondirective counseling
appro ach of Chinese and Ame r ican c oll e ge st u d ents. In t h is study a
the o retical po sition is t ake n that Chine se c o lleg e s t udent s expect a n d
prefer a mo r e d i r e c tiv e approach. That p o sition i s b a s e d on the f ollo w
ing theoretic al e vidence:
4
1. As described by Sue (1973), Chine s e f amilies are more
patriarchal, "with c ommunic a t i on and authority flowina vertically
from top to bot t om. 11 (p. 144) Thi s structure for interaction seems
more comratible with cognitive , t r ait factor and rat i onal-emotive
approach e s to counseling, for instance, than many relationship
based app roaches.
2. Because o f the social ization in well-defined roles , there is
a ten d enc y for A s ian s tudents to feel more comfortable in structured
situations and to feel unc omfo rtable in ambigious ones. And since
the direction that many cou nseling sessions take is ambigious by
de s ign (Buchheimur & Balogh, 1961), one c an understand the cultural
conflic t i t c reat e s for Asian student s .
3. Su e (1973) states that since Chinese stu dents from tradit ional
fami l i e s a re taught t o deny their feel ing s and to rest rain potenti ally
disrup t ive emotions , they might f o und it difficul t in working with a
counselor who deal with a f f e ct.
4. Since mutual dependency i s hig hly p riced in Asian c ul t ure,
As i an c l i ent s mig ht not be com f or t able with the individualized approach
of weste r n counseling a nd psychotherapy s tyl e s . Conversely, ind ivi
dualism i s emphasized in wes t e rn c ultural c ounseling & psychotherapeutic
prac t ice s wher eas it i s de emp hasized in Asian culture.
5
Conside ring the above data the foll owing null hypo the s e s were gene rated :
1. There w il l be no s igni f icant d i ffe renc e s between Chine se and
Americ a n c ollege s t u de n ts expec ta t i on o f di rec ti v e ness i n c o u n se l ing
app ro a c h as mea s ured by the Co unseli ng Exp ec tation Qu es tio nn a i r e (CEQ).
2. The r e wil l b e no s i gni fic ant di f f e renc e bet ween Ch i n e s e a n d
Ame ric an c o l lege s tudents p erc eptions o f and pref erences f o r di
rec tiveness in c o unsel ing, as me asure d by th e Cou n seling Prefer enc e
Ques tio nna ire (CPQ) o n the f o l l owing variables:
a . help f ulne s s o f t he c ounsel or.
b. general pro blem s o lving .
c. s p ec if ic p ro blem s o lving.
i ) educational-vo c atio nal-vo c a t i onal p r oblem.
ii) e m o t ional p r obl e m.
iii) f amily problem.
iv) fina nc i al p r oblem.
d. Pre ference f o r whom t hey will ap pro ach f o r c ounsel ing o t her
than a tr a i ned c ounselor.
e. Pre ferenc e for an "a dvis or-li k e" c o u n s el or.
f. The s ex of the s tude nt i s n o t rela t e d t o his/he r prefere nc e
f o r direc tiv e nes s i n c o u n s e l i ng.
6
Literature Review
f_xpectation of directiveness in therapy
Seveninsen (1966) investigated the rel ationship bet ween e x
pe ctations and perceptions o f counseling t o counseling satisfac t i o n.
In th i s s t udy, clients rated t he degree of l e ads t h a t they expect ed
and t hei r perceptions o f actua l counselor l eading . The results showe d
that clients expected the counselor t o be authoritative and to deal
7
more with f acts t han with feelings. Satisfaction, ho we v e r, was related
more t o discrepancy be t we en expectation a nd perception then to t he pe r
ceived role of the counselor. In o t he r wo rds, t he matc hing of c l ients'
e xp ectati o n and pe rce p t i o n play a mo r e impor t ant role on counseli ng
satisfaction than t h e r o l e the c o u n s e l o r w a s taking. However, the
problems o f the cli e nts in this study were mainly educ a t i o n al-vo cat i o n al,
thus the f i n d ings might be somewhat limited by the problem orientation.
Ziemeli s (1974) studie d t h e e f f ect s of two cli e n t-cognit ive
variab le s on counseling process and out come, name l y , client prefe r e nce
fo r a spe cifi c type o f c�unselor a n d cli e n t expectatio n of whe ther o r
not his prefe r e nce will b e met . H i s result wa s while matching c l i e nts
w ith either more-p r e f e r re d o r less-preferred c ou n selors had only
slight ( but reli able ) effects on client and counselor evaluation of
counseling p rocess and ou tcome , such matchi ng strong l y affect e d the
quality of in vivo i nterview behav i or as r ated by nonpa rticipant observers.
Tinsley and Harris (1976) e x amined col l e g e student's expectations
for cou n s e l i ng. An 82-item questi o n n a ir e w a s use d to i nv e stig a te 287
unde rgr aduate students' e x p ectatio n of counsel ing. They r eport e d th a t
the respondent's str o ngest expecta n c ies were of seeing a n e x p e rience d,
genu i ne, e xpert , a n d acc epting c o u nsel or the y could trust. Expectan-
cies that the co un s e lor w o uld be understa nding and direct ive a nd that
a beneficial outcome woul d be experience d , were somewhat lo wer . More-
over, significant sex di ffe rence s were f ound between the expect ancies
of dir e ct i v eness of a p proach, with females indicating a greater expec-
tation of a c ceptance and males indicating a greater expectation o f
directiveness. T h e aut hor cau t i oned the r e ader t o n ote that the dif-
ferences were numeric a l ly quit e small and the imp lic ations of these
f ind i ng s for practitio ners are by no means c l e ar.
The result of literatu re related to s e x difference on exp e c t ancies
of directi v e ne s s in therapy w as co n s i stent with that of Apfelbaum (1958) '
who f ound that female c l ie nts expect the cou n se l or to be accepting and
nonjudgemented, wh il e m a l e s anticipate a mor e directive cr it i c a l and
a n alyt ical co u n s el or . Tan (1967) al s o has si mil ar f i ndings in c ompar i ng
the coun sel ing e xp e ctanc ie s of Asian a nd Am e r i c an college stud e nt .
In s umm ary, the lit e ratu re has reported that m at c hing cl ient' s
exp e c t atio n and p erception o f co unsel i ng with a p referr e d counselor
w a s an impo rta nt v a riable af f ecting counseling o utcome . Also the re
app e a r s to be a sex difference on expec�at ion of directiveness in
8
9
counseling with males having a greater expectation for directiveness
than female.
Cross-cultural expectation on directive vs. non-directive counseling approach
Arkoff, T h ave r and Elkind (1966) ex amined the mental health and
counseling ideas of Asian and American student s by using a 60-item
questionnaire devised by Nunnally (1961). They found no significant
differences between the two American groups nor among the four Asian
groups, but each of the American groups significantly differed from
each of the Asian groups. Asians, more than Americans, thought of
counseling or psychotherap y as a relatively authoritarian process.
He stated his findings as follows:
An over-all impression, then, is that the Asian student would be
lass knowledgeable about counseling and less ready to make use of counseling facilities. If he were involved in such process, he would be more likely to expect the counselor to be a strong and authoritarian figure who would provide him with advice or a specific course of action. By contrast, the American s tudent would be more likely to explorJ his own thoughts and feelings and to pursue insight within a less authoritarian structure. ( Arkoff et al., 1966, P• 69)
In comparing the expectancies of counse ling across Asian and
American college students to a group of graduate counselors in train-
ing, Tan (1967) found the Asian groups were similar in their counseling
expectancies but as a group tended to differ from the United States
group. All Asian groups considered counseling primarily as an "advice-
and-information-giving" process by an experienced person. When the
American and Asian student group were compared against the professional
group, both student groups appeared t o be rather alike and authori
tarian in their counseling expectancies. Those foreign students who
have been in the United States longer were found most similar to the
American students.
Preferences of therapy
There has been little research on therapy preference. fancher
and Gatkin (1971) found that college students preferred the insight
therapies when given an 800 word description of e ach of two insight
therapies and two behavioral therapies. However, preference for a
description of an approach may be only tenously related t o the pre
ference f or the approach itself.
Barabasz, Mccowan and Barabasz (1972) demonstrated behavioral
treatments were pre ferred over client-centered treatments by ninth and
tenth grade high school students.
Holen and Kinsey (1975) studied the preference o f college students
towards behavioral, client-centered and psychoanalytic approaches as
reflected on demonstration tapes. They found the behavioral approach
was preferred.
More recently, Hillner (1975) examined the differences in subject
preference and attitude towards four counseling approaches ( two
behavioral and two insight ) by using 800-word descriptions o f e ach
10
a p p r o ach. He f ound t hat c o l lege s t ud ents p re f erre d c l ient-c e n t e red
t he rapy for "general" a n d "mi l d diso r d e rs", and (b e havi o r a l ) r e c ip ro c al
inhibition is preferre d "for severe disor d e r".
In summary , when comp aring behavio ral and ins i g ht therapy t here
has been incons i s t ent results i n the research on prefe re nces of thera
pies. In mo st instances , behavio ral appro aches we re p ref err e d over
client -c e ntere d and ps y c ho analytic approac hes. Further inves tigation
is nee d e d in this area.
Pre f ere n c e s on Dire c t ive vs. non-directive appro ach
Mahle r (1952), in st udying the a t t it ud e of hig h s c ho o l j unio rs and
seniors t o ward c o unse ling p roce dur e , f o un d a d irective re acti o n to a
statement o f a stude nt 's probl e m to be prefe rr e d b y more hig h scho ol
junio r s than seni o r s . H e a l s o f o und t hat g i rls p r e f erre d a mor e d i r
ective response t han boys.
Rog e r s (1957) i n me asuring the attitu d e of c o l l e ge s ophomo r e s
and seniors toward counse l ing p ro c e dur e also f ound t h at p r e f e re nce s
f o r a d ir e ct iv e c o unse l or respo nse was g re at e r f o r c o lleg e s ophomores
11
than seniors, men than wome n, and priva t e scho o l t han publi c scho o l
s t u dents. Wo men wit h gre at e r pref e r e nc e f o r ini tia l coun se l or dir e c t
ive nes s were reporte d t o b e mo r e extr ove rte d than the o t h e r wome n stude nt s .
Sonne an d Goldman (1957) e xamined the relat ionship betwe en c oun
se l ing approac h and t he aut h o r i tarian-equalit arian dime nsion of
personality. The California r scale was used as an instrument to mea
sure authoritarianism. And he found that high school seniors preferred
directive to client-centered counseling, but a significantly higher
proportion of equalitarian as compared to authoritarian personalities
preferred the client-centered approach. The author theorized that
since client-centered therapy emphasized client self-direction and
the avoidance of a dependent relationship as important principles of
counseling. The authoritarian personality on the other hand, was
characterized by an underlying trend of dependency and a rigid and
external set o f values, thus it would follow that an authoritarian
personality type would f ind it difficult to establish a client-centered
relationship.
fernbach (1973) studied tha relationship between authoritarian
personality and preference f or therapy by using the California r scale.
The two groups of authoritarian and nonauthoritarian subjects were asked
to view two films by Rogers and Ellis. The authoritarian group were
found to prefer Ellis whereas t he nonauthoritarian group preferred
Rogers. Fernbach theorized that this preference was probably due to
authoritarian client's pre ference for the strong leadership role that a
directive therapist would provide.
The relationship between individual's cognitive characteristics
and their preference s for behavior or insight counseling was investi
gated by Neufeldt (1977, 1978). Fifty-eight unde rgraduates were
12
examined with 9 Piagetian tasks to ascertain their capacity for formal
thoughts. Subjects were also asked to read transcrip ts of behavioral
and insight-oriented counseling interviews. Subjects who chose the
insight counselor had a significantly higher capacity for f ormal thought
than subjects who chose the behavior counselor. The results suggest
·that the client ' s cognitive characteristics are indicative of their
expectations and preference in counseling.
Grater {1964) studied client preferences for affective or cog-
nitive counselor characteristics and first interview behavior. He
found that clients who deemed counselor affective characteristics {warm,
friendly, kind, accepting) more important than cognitive ones {logical, ,
knowledgeable, efficient, poised) focused more on personal-social
problems than educational-vocational problems in the first interview
than did those clients favoring cognitive characteristics. His findings
were similar to that of Bordin (1955) who reported that the character-
istics the client deemed desirable f or a counselor we re related to the
kind of problems the client presented in the interview; i.e., counselees
who felt that personal characteristics o f a counselor more desirable
t�nded to seek counseling that involved personal-social concerns. And
clients who felt that impersonal characteristics ware more important
than personal characteristics most frequently sought help with educa-
tional, vocational difficu ltie s.
In summary, the literature suggests that preferences for directive
1 3
vs. nondirective ther apy have been related to personal ity variables,
specif ically the higher amount of authoritarianism the higher the
preference for directive approach. Preferences for therapy have
also been found to be related to cognitive style, with concrete think
ers, as in piagetian term, preferring the behavioral approach; and with
formal thinkers preferring the insight therapy. And finally, the pre
ferences for affective or cognitive counselor characteristics were
also related to the presenting problem of the client . Clients who
prefer af fect i ve counselor characteristics are more likely to focus
on personal-social problems whereas clients who prefer cognitive coun
selor characteristics ars more likely to focus on educational-vocational
problems.
14
Cross-cultural Preferences and Believed effectiveness for Directive
vs. Non directive Theranv
Esen (1972) and Palleyblank (1974) have theorized that a directi ve
approach is more a �p r op riate for A frican culture. Esen (1972) in �ork-
ing with student s from Africa have stated that:
African s are more likely to have passed through an authoritarian, other-directed upbringing • • • It is conceivable that clients in African schools would see their counselors as authority figures. Nothing will be achieved if the counselors require early in the counseling process that a client to operate on the "do-it-yourself" principle if he is not used to. An uncompromising nondirective approach in the manner of the west, which of decision and choice and the responsibility of self-direction, might only make a client feel threatened and/or anxious. A more directi ve approach, at least in the beginning, would meet the client where he is.
( �p. 793-794)
Wonderling (1973), investigating the expacted receptiveness of
Afghans to RET, has su�gested that "the s uitability of RET is not
contra-indicated in Afghanistan s ince the highly directive, didactic
nature of RET blends 1uell with the extremely absol ustic, authoritarian
Afghan orientation." (p. 1288)
Sprang (1965) in working with American-Indian students stated
t hat 11if one is non-directive the counsel ors would be ineffective
because the Indian student is extremely nonverbal and passive. Thus
a · nondirectiva counselor would certainly have to adjust to either
becoming an electic or d irective type counselor if he is to be eff ective
as a counselor of Indian s tudents" . (p. 16)
15
fukuhara (1973) compared the pre ferences of Japanese students
with American students totJ.tards counseling. A questionnaire, a coun-
seling-problem test, and a counselor-preference test were administered
to 185 Japanese and 72 American students. The results showed that both
students seeme d to like the directive style such as evaluation or
probing rather that nondirective or permissive styl e. The findings
were stated as follows:
Although American students were familiar with and accepting of counseling, their preference for style (process expectation) was not necessarily from deep understanding of it from genuine need of counseling. Or they might have known that nondirective or supportive styles were also common to counseling but, still, they wanted a counselor to deal with their problems in the same directive way as might be see n in counseling relations (rather than helping rel ations) with friend or even with parents (fukuhara, 1973, P. 189)
Atkinson, Maruyama and Matsui (1978) studied the effects of
counselor race and counseling approach on Asian Americans' perception
of counselor credibility and utility. Two tape recordings of a con-
trived counseling session in which the clients' responses were identical
but the counselors' responses differed, one depicting a "directive"
counseling approach and one a "nondirective" approach. Each tape
recording was paired with two different introductions, one in which
the counselor was identified as Asian American an d one in which the
counselor was described as Caucasian American. The results showed that
counselors were rated as more credible and approachabl e when employing
the directive counseling approach than when using the nondirective
16
c ounseling approach. Moreover, they saw Asian-American counselors as
more c redible and approachable than Cauc asian American c ounselors.
In a study identifying c ultural values and their effects on
counseling Chinese-American, Sue & Sue (1972) suggested that "Since
many Chinese-American students tend to feel more c omfortable in b1ell
structured and unambigious situations, counseling by providing guide
lines in the form of explanations and suggestions may be helpful.
In addition, the Chinese-American's emotional inhibition and lower
verbal participation may also indicate the need for a more active ap
proach on the part of the counselor." {P. 473) Furthermore, Sue (1973)
described a family socialization process that suggests Asian Americans
would- likely feel less c omfortable with relationship counseling than
with a more directive c ounseling approach.
In summary, the literature suggests a more directive approach
in working with African, Afghan, American-Indians, Japanese and
Chinese-American groups. Even though there is some theoretical evidence
that Asian group would prefer a more directive approach, empirical
research in this area is greatly lacking.
17
M e t h o d
Subjec t s
A total o f 6 6 s t u d8 n t s a t E as t e r n Il l i no i s Univ e r s i t y a n d Univ e r
sity of M i n ne s o t a p a r t i c ip at e d i n t h e study . Half o f t h e s ubj e ct s were
C h i n e s e c o l l R g e s t u d e n t s at the U n i v e r s i t y of M i n n e s o t a and h a l f of
t he s ub j e c t s we re A m e r i c a n col l ege s t u de nt s from E as te r n I l l inois
U n i v e r s i t y .
T h e A me ri c a n c o l l e g e s amp les c o mp o s e d o f 1 2 g r a d u a t e s t u d e nt s ,
21 u n d e r g r a d u a t e s t u d e n t s ; 1 3 m a l e s , 2 0 f e m a l e s ; 2 4 liberal a r t s ma
jors , 1 sc ience majo r , and 6 b u s i n e s s ma j o rs . They ranged in age f ro m
1 8-29 ;
The C hinese s ampl e was composed o f 19 males , 1 5 females ; 15
g ra du ate s t u d e n t s , 18 undergraduate s t u de n t s ; 4 l i b e r al a r t s majo rs ,
15 s c i e nc e majors , and 10 b u s i ne s s majo r s . They ranged i n· a g e f r o m
18-2 8 . Their stay i n t h e U . S . r a ng e d f rom 9 mont h s t o 7 y e ars w i t h a
me an re s idence o f 4 .9 y e ar s .
App a r a t u s
1) Two f i l ms we r e shown f ro m the fil m s e r i e s "Three ap p ro a c h e s t o
psychotherapy " . Th is s e r i e s o f well-known films depict e d C a r l Ro ge rs ,
A l b e r t El l is , and F r i t z Pe r l s d e mo n s t r a t i n g their t he r a p e u t i c app ro aches
wi t h t he s ame client . A s the intent o f t h e s t udy was t o survey a
1 8
nondire c t ive a n d dire c t ive tec hniqu e , t he f i l ms o f R o g e r s a n d El l i s
were s e l e c t e d a s e x e mp l ary o f t h e s e t w o a p p r o a c h e s , r e sp e c t i v e ly .
2 ) The C ou n s e l i n g E x p e c t at i o n Que s t i o nn a i r e ( CE Q ) W R S de r i v e d f r o m
a que s t i o n n a i r e u s e d b y T i n s l e y a n d Harris ( 1 976 ) a n d w a s admi n i s t e re d
be f o re t h e f i l m w a s s ho w n . The C E Q w a s u se d t o me asure s t u d e nt s '
e xp e c t a t i o n o f c o u n se l i ng s p e c i f i c al l y w i t h re g a r d t o t h e f o l l o w i n g
v a r i ab l e s : e xP, e r t i s e , o u t c o me , t r u s t , g e n u i ne ne s s , d i r e c t i v e n e s s ,
accep t a n c e a n d u n d e r s t a n d i ng . T h i s q u e s t i o nn a i re c o n s i s t e d o f ma j o ri t y
of i t e m s p r e v i o u s l y e v a l u ate d b y L az a r u s ( 1 97 1 ) , Traux & C a r k h u f f ( 1 967 )
and V o l sky e t a l . ( 1 967 ) . T h e o r i g i n al qu e s t i o n n a i r e c o n s i st e d o f
· �
82 i t e ms a n d t h e C E Q u s e d i n t he p r e s e n t s t u dy was a s h o r t e r v e r s io n w h i c h
c o ns i ste d o f 43 i t e ms . T h e pre s e nt s t u dy w a s d e s i g n e d t o s pe c i f i c al ly
me a s u re t he v a r i ab l e o f d i r e c t i v e n e s s ; howe v e r , t h e e n t i re q u e s t i o n-
naire was admin i s t e re d t o a v o i d he avy l o a d i ng o n o n l y o n e v a r i ab l e .
E ac h i t e m i n t h e q u e s t i o n n a i r e w a s p re f ac e d b y t h e w o r d s "I e xp e c t t o "
o r " I e x p e c t t h e c ounse l o r t o '' a n d w a s p re s e n t e d i n t he L i k e rt f o rmat
wit h t h e f ol lowi ng f i ve re s p o n s e a l t e r n a t i v e s : n o t true ( 1 ) , s l i g h t l y
t r u e ( 2 ) , s ome what t rue ( 3 ) , mo s t l y t ru e ( 4 ) a n d d e f i n i t e l y t r u e ( 5 ) .
( s e e appe n d i x A)
3) T h e C ou nse l i n g P re f e re n c e Q u e s t ionnaire { C PQ ) was admi n i s t e r e d to
me asure the p r e f e re n c e f o r t h e rapy style . The C PQ was a dmini s t e r e d
afte r t h e s u b j e c t s v ie we d b o t h f il ms . The CPQ w a s b a s i c a l l y t a k e n
from t he part II o f t h e p r e f e re n c e inventory u s e d by Sonne and Gol dman
( 1 957) . The o riginal que s t ionnaire has s e v e n items , however , six items
were ad ded to measure s uc h additional counsel ing problem p refe re nce
are as suc h as f a m i l y p ro b l e m s , e m o t i o nal p rob l e ms , and financial p rob
l e ms . ( see A pp e n d i x B ) .
Procedures
T h e sub je cts were t o l d , p rio r to v iewing t he f i l ms, that the
experime n t e r w a s interested in studying their p e r c e p t i o ns of two
diff eren t types of therapies . They we re furth e r tol d t hat before
viewing t he fi l ms , t h e y ne e de d t o fil l o u t a ques tionnaire o n t he i r
expect�tions o f counseling and a f t e r viewing t he film they wou l d be
asked t o fill ou t a p r e f e r e n c e inven t ory . I nst ruc t ions arg p rov i d e d
in Appendix c . For hal f t he s u b j e c ts , t h e film sequence was Rogers
Ellis ; f or hal f t he sub j ects t he f i l m se qu e nce was El l is-Rog e rs to
counter act an orde ring a f f e c t .
Data A n a l y s i s
The Counsel ing E x p e c t at i o n Que stionnaire ( CEQ ) was us ed t o measure
the e xp ec t ation of dire ctiveness in counseling . The s c a l e v a l ue on
exp e c t a t i o n of dire ct iveness w a s obtaine d f o r e ach subject by cal cu
l at ing t h e me an re sponse t o t he s i x items on t he s c al e . A t-t e s t was
e mp l o y e d b e tween s c a l e s v alue of those t wo g ro up s .
� u
A C h i-s q u a r e te s t was emp loye d t o de te rmine the dif fere nce o f
pre fere nce for directive v s . nondirective counseling app roach as
measure d by t h e Counsel ing P r e f e r e nce Q u e s t i o n naire ( C P Q ) . A s for
item 8 o n the CPQ , a perce nt age count was u se d .
Rosul t s
A t-test ( Table 1 ) b e twe e n g r o up means on t h e s c a l e measuring
expectation o f d i r e c t i v e n e s s i n counse l ing r e v e a l e d a significant
difference b e twe e n Chinese s t u d e n t s and A me r ican s tudents ( t=3 . 45 ,
df=64 , p . 0 1 ) . This i n d i c a t e s th at C h i n e s e s t u d e nt s s ho w e d a g reater
expectat i o n for dire c t iv e ne s s .
The C h i-square te s t ( Table 2 , Tabl e 3 a , Tab le 3b ) were non-signi-
f i c a n t f o r h y p o t h e s e s 2 a , 2b and 2 c which c o nce r n e d p re f e � 9 nc e f o r
directive v s . nondirect ive counsel i ng ap p roach o n t h e v a r i a b l e o f
hel p fulness o f counsel ors , general prob le8 solv ing , and sp e c i f i c p ro b l e m
s o l v i ng . S ig n i f icant differences we r e f o u n d , howeve r , betwe en b o t h
g r o u p s o n t h e v ari ab l e which me asure d p e r c e p t i o n and preferences for
an ' ' a d v i s o r-l i k e " c o u n s e l o r ( i . e . I pre fe r a counselor w h o wou l d t e l l me
how to solve my prob l e m ) . I n re s p o n s e to this ite m ?B . 8% o f C h ine s e
students in t hi s study preferre d a c o u n s elor w h o wo u l d tell them h o w
t o solve t heir proble ms where a s 63 . 6% o f American students did not p re-
2 fer such a c ou n s e l or (x =1 0 . 6 3 , df=1 , p . os ) .
21
Nationality
Chinese
American
*P< . 0 1
Tab l e 1
Comp ariso n o f Expe c t ations of Directiveness
in Counsel i ng for Both Groups
N
3 3
33
M
3. 24
2. 5L�
Table 2
so
o . 76
D . 87
C h i S quare o f Pre fe rences of Perc e ived He l p f u lne s s
o f Counselor
Chinese
American
Ellis
1 9
16
Rogers
1 4
1 7
t-v alue
3. 45*
Chi S quare
. 2433 1 8
22
L .J
Table 3 a
C h i Square o f Pre f e r e nc e s f o r Directive vs . Nondirective C o u n s e l ing
A p p r o a c h f o r General Probl e m S o l v i n g
E l l is R o g e r s C h i S qu ar e
C h i ne s e 1 7 1 6 1 . 55
Ame r i c a n 1 1 1 2
Tab l e 3b
Pe rcent R e s p o n s e s o f D i re c t ive v s . Non directive Counsel ing A p p r o a c h
f o r S p e c i f i c Pro b l e m S o l v i ng
C h i ne s e A merican
Spe c i f ic P r o b l e m E l l i s Rogers El l i s Rogers C h i Square Sol ving N cf N rt N % N % /iJ /Cl
E d-V o e 1 7 5 1 . 5 1 6 4 8 . 4 23 69. 7 1 0 30 . 3 1 . s a
Emo t i o n 1 3 39 . 4 20 6 0 . 6 8 2 4 . 2 2 5 7 6 1 . 1 1
Family 8 24 . 2 25 76 7 2 1 . 2 2 6 78 . 8 0
Financ i a l 2 1 6 3 . 6 1 2 3 6 . 3 28 84 . 8 5 1 5 . 1 5 2 . 85
Tab l e 4
R e s p o n s e s to Pre f e r e n c e s f o r a " A d v i so r - l i k e " Counselor
Nat i o n a l i t y
C hine $e
A m e r i c a n
True
2 1
7
F a l s e
1 2
2 6
C h i S qu are
1 0 . 63*
24
The results o f r e s p o n s e s o f i n qu ir e s d i r e c t e d toward which non
counselor t hey would s e e k he l p f r o m a r e a s f o l l o w s : 64% of t he C h i n e s e
stude nt s i n dic a t e d t h e i r f r i e n d s , 1 5% i ndi ca ted their mot he r , 6% i nd i
cat e d p a s ter , 3% i n d i c ate d bro t h e r an d 7% d i d n o t indicate a choice.
As for Ame r ic a n s t u d e n t s , 67% of t h e m indic ated f r i e nds , 9% indicat e d
mother, 6% i n d i c at e d f i ance , 3% i n di c a t e d s i s t e r and 1 5% di d not i n d i
cate a c hoice.
As f or t h e sex d i f fe r e n c e s on e x p e c t at i o n s (T abl e 7 ) and prefe renc e s
(Table 6 ) for direct iveness i n c o u n 5 e l i n g , there was no signific ant
difference ei t her within o r betwe e n g roups .
25
26
Tabla 5
Pe rce nt Re s p o n s e s o f B o t h G r ou p s t o Pe rson Prefe rences as He l p e r s
Mhom they wil l American C h ine s e
se ek h e l p from N % N %
friend 22 67 2 1 64
Mo t h e r 3 9 5 1 5
P a s t o r 0 0 2 6
Teacher 0 0 0 0
f amily doc t o r 0 0 0 0
F'iance 2 6 0 0
Sister 1 3 0 0
Brother 0 0 1 3
Di d not indicate
a c hoice 5 1 5 4 9
E l l i s
R o g e r s
P o p u l at i o n
Chi n e s e
Ame r i c a n
Ta b l e 6
Sex D i f f e r e nc e s o n P r e f e r e nce of D i re c t i v e n e s s
Ame rican
f'la l e
5
8
in C o u n s e l i ng
F emale
6
1 4
2 x
D . 2 8
T ab l e 7
C hi n e s e
Mal e Female
1 0 7
9 6
2 x
0 . 0 0 3
t-t a s t of Se x D i f f e re n c e s o n E xp e c t ation o f D i re c ti v e n e s s
i n C o u n s e l i ng
N M SD t f'l a l e 1 9 3 . 2 9 0 . 57
F e m a l e 1 5 2 . 99 o . 6 5 1 . 1 1
�la l e 1 3 2 . 5 6 1 . 0 0
Female 2 0 2 . 50 a . so 0 . 27
2 7
D i s c u s s i o n
I n the c o 8p a r i s o n o f students o f t he t w o nat i o n al i t ie s r e g a r d i n g
their e x p e ct at ion o f rl i re c t i v e n e s s i n c o u n se l i n g a p p r o ac h , t he re s u l t s
show a s i g n i f i c a n t d i f f e r e n c e b e t ue e n t h e i r e x p e c t a t i o n i n w h i c h
C h i n e s e s t ude n t e xp e c t mo r e d i r e c t i v e nes s i n c o u n s e l i n g . T h i s f i nding
w a s s i mi l a r t o t h o s e o f Tan ( 1 967 ) a n d Arkoff et a l . ( 1 966 ) w h o f o u n d
t h at A s i a n c o l l e g e s t u d e n t s had a h i g h e r expect at ion f o r d i r e c t i v e
n e s s than t he i r A me r i c a n c o u n t e rp ar t s . T h i s f i n d i ng a l s o s u p p o r t s the
the o r y t h a t aut h o r i t a r i an C h i n e se-r e a ring p r a c t i c e s may i n f l u e nc e ex
p e c t at i o n i n a h e l p ing rel a t i o n s h i p . H o w e v e r , t h i s d i f f e r e n c e i n e x
p e c t at i o n mig h t al s o be due t o C hinese s t u d e nt s ' u nf a mi l i a r i t i e s with
a c o u n s e l i ng s i t u a t i o n . S i nc e Chinese s tude nts t e nd t o p e r c e i v e a c a
dem i c p e r s o n n e l as " e xp e rt " ( Fukuhara , 1 973 ) a n d this mi ght i n f l ue nc e
h o w they r e l ate d t o a n d w h a t t h e y e x p e c t e d f ro m a c o u n s e l o r i n a n ac a
d e m i c s e t t i ng , t hu s t he y m i g h t hav e a h i g h e r e x p e c t a t i o n o n t he r o l e
of counselo r .
A s f o r t h e p re fe re nc e o f co u ns e l i n g s t y l e , there w a s n o s i g n i f i
c a n t d if f e re nc e b e t we e n groups except o n t he v ar i abl e me a sur i ng
p r e f e r e nce f o r a n " a dv i s o r-l ik e " c o un se l or . The re s u l ts s u g g e s t t h at
C h i ne s e c o l l e g e s t u de nt s prefe r a c o u n s e l o r w h o wo u l d t e l l t he m how t o
s o l v e their p r o b l e m w h e r e as A m e r i c a n c o l l e g e s t u de nt s d i d n o t p re f e r s u c h
a c o u n se l o r . T h i s f i n d i ng su g ge s t s t h at A m e r i c a n s t u d e n t s v al u e t h e
28
independe nce of j u dgement in p roblem solv ing w h e r e a s C h i ne s e s tu dent s
woul d prefer t h e ide as from an aut h o r i t a t ive figu re such a s t e ac he r ,
parents , o r c o u n se l o r . Mo r e o v e r , t h i s f i nding c orre s po nds wel l with the
Chi ne se s tude nt ' s expect a t i o n for mo re directivene s s in counseling .
Reg ar ding p re f e r e n c e s for d irec t i v e v s . n ondir active c ou n s e l i ng
app roach a l o ng the s p e c i f ic probl em so lving dimension ( Tab l e 2 ) , t h e re
2 9
w a s a diffe rence on p re ferences wi t h i n t he group s . B o t h C h i n e se and
Ame rican c o l l e g e s t u d e n t s s e e me d t o p refer Roge� for f amily and e motional
v o c a t i o n a l p roblem, while Ame rican college students indicated a s t r o ng e r
p refer ence for Ellis . At t he same time , C hinese stude nts have greate r
prefere nce s for Ellis f o r financial p robl em and t h e re w a s no differ-
ence o n prefere nces f o r either counse lor o n e du c at i o nal vocational
problem on the p art of Chinese students . I n ot he r words , the stude nt s
s e e me d to discriminate between d i f f e re nt p ro b l e m o r i e n t a t i o n s and dif
fere nt therapeutic styl e s . T hu s , preferences for d irective v s . non
direc tive c ounse l i ng approach might be r e l a te d to a " p r o b l e m " variable
r a t h e r than a "natio nali ty " variable .
The writte n resp onse s t o a que stion a b o u t whom t hey wil l seek hel p
from b e s i de s a counse l o r for their p ro b l e m ( Table 3 ) y ielded the f o l l o w
ing p e r c e n t age s : 64% o f Chinese students indicate d their friend and
1 5% indicated their mother . As for Ame rican sub j ects , 67% indicated
their friend and 9% indic ated t h e i r mo t he r . This f i nd i ng was similar
to F ukuhara ( 1 972 ) w h o f o u n d t hat both Ame rican and Japanese college
stude nts c hoose a friend as counsultant second t o choosing a counselor .
The nonsignificant f inding re g ar ding t he sex differe nces on e x
pectat ions and preferences o f directivene s s may b e due to the e rror o f
a small sampl i n g ; { for t he American sub j ects , the re were 2 0 femal e s ,
1 3 m a l e s and the re we re 1 5 females and 1 9 males f o r t h e C hinese sub
jects . ) As has been found i n other studies ( Tinsley & Harris · 1 976 ;
Apfelbaum, 1 9 58 ) , the rel ationship between sex diffe rence s and e x p e c
tations o f directiveness has b e e n uncl ear . A s Tinsl e y a n d Harris ( 1976 )
has pointe d out in t heir study , t h e differences are nume rical ly quite
small and the implications of these f inding for p ractioners a r e by no
means clear . Thus the effect of sex differences o n the expectat ions and
counseling would b e an area t hat needs to be furthe r researc h e d .
One l i mit a t i o n of this study might b e traced to the inability to
control for t he impact of t he personal att ributes of b o t h t he rap ists
i . e . appearance , tone o f voice , o n the subjects ' perception a n d prefe r
ences o f c ounsel ing ap p ro a c h e s . A �ilm p resentation was chosen over an
audio tape because a f ilm format can hol d s u b j ects ' attention mo re
effectively than woul d audio tape s .
Another possible l imitation i s the semant ic differe nce i n answe r
i n g the questionnaire for Chinese s tudent since t he questionnaire was not
written in Chine s e . Our addit ional l imitation may be attributed to
differences that may have existe d between the national ity samp l es d u e
t o difference s in University s ize a n d d i s c r e p a n c i e s in maj or f ie l ds .
30
31
T h e U n i v e r s i t y o f M i n n e s o t a has a l arge r , m o r e u r b a n s e t t i ng t h a n E a s t e r n
I l l i no is Univ e r s i ty . B o t h s cho o l s , howe v e r , t e nd t o s e rv e m i dwe s t e rn
s t u d e n t s . A l t h o u g h c e rt a i n discre p ancies e x i s t between t h e d i s t r ib u
t i o n of ma jor f i e l d s , m a t c h i ng , w h i l e d e s i ra b l e f o r t h i s s t u dy , was
l o g i s t i c a l l y imp o s s i b l e . As f a r the d i f f e r e n c e s i n d i s t r i b u t i o n i n ma j o r
f i e l d s b e t w e e n t w o g r o up s , i . e . w i t h more s c i e nce ma j o r s i n t h e C h i n e s e
s t u de nt nroup t h a n t h e A me r i c 9 n g roup , r e s e a r c h has f o u n d no r o l ationship
b e t we e n s c i e n c e a t t i t u d e a n d p r e f e r e n c e s f o r therapy . ( F ancher &
Gatki n , 1 97 1 ; H i l l ner , 1 975 ) .
Summary
Summari ly , t h e r e s u l t o n t h i s s t u dy indicate that first t he re were
3ignificant differences (p . 0 1 ) b e tween g roup s o n t he e xp e c t at io n s of
directivene s s with C h in e s e s t u de n t s i n d i c ating a greater e xp e ctation
f o r direct i v e ne s s i n c o u n se l i n g . Secon d , there were no significant
differences betwee n group o n p r e f e rences as me asured by t h e variab l e
o f p e rc e i v e d h e l p f u l n e s s o f counse l o r ; p r e f e r e nc e s f o r direct ivene s s
o n the g e ne r a l p r o b l e m solving dime n s i o n and f o r t h e specific problem
s o l v i n g dime ns i o n . T h e r e were differences o n p r e f e re n c e s f o r d irect
iven e s s al o ng the s p e c i f i c p ro b l e m s o l v i n g dime n s i o n w i t h i n e ac h g roup
which s u g g e s t e d t h a t p r e f e rence s for direct i v e ne s s i n c o u n s e l ing mig ht
be a function o f s pe c i f i c p r o b l e m o ri e n t a t i o n rat h e r t h a n as a function
o f national ity . Thir d , t h e p e r s o n whom t h e s t u d e nt s wou l d t e nd t o
s e e k he lp f ro m b e s i d e s a c o u ns e l o r were p rimari l y '' f r i e n ds " f o r b o t h
group . F o u rt h , t he re w e r e n o s i g nif icant d i f f e re nc e s o n expectations
an d p r e f e rence s o f dire c t iv e ne s s be twe e n sexe s . Howe v e r , t h i s wou l d
b e an a r e a i n which addi t i o na l rese arch i s nee d e d . A nd f i n al ly t h e
d i f f e r e nc e o n t h e p r e f e r e nce f o r a n 11 advisor-l i k e 11 counse l or between
32
t wo groups c orre sponds we l l w i t h e xp e ct at ion o f directiveness amon g t h o s e
t w o g roup s with C hi n e s e stude nts hav ing a greater exp e c t a t i o n o n direct
ive ne s s and p r e f e re n c e s f o r a n 11adv i s o r-l ike " c o u n s e l or t h a n A me ri c a n
student s . Howe ve r , c a u t i o n s h ou l d b e t a k e n in i n t e rpre t i ng t h e data
s i nc e p r e ferenc e s a s me asur e d by v ie wi ng t h e f i l m did not nece s s arily
c o rrespond w i t h pre f e re nc e i n ac t u al t h e r a p y se t t i ng s .
The results o f t h i s study se e me d t o i np l y t h a t e v e n with a greater
e xp e ct at io n o f dire c t iv e ne s s i n c o u n s e l ing on t h e p art of C hinese s t u
de nt s , they mio h t not ne c e s s a r i l y p r e f e r a mo re dire c t iv e cou n s e l i ng
approac h . I n ot her words , t he p ro b l e m orientation e . g . educatio nal
vocat i o nal , e mo t i o n a l , woul d h av e a g r e at e r e f fe ct o n p re fe r e nc e s f o r
d irective v s . n o n d i re ct i v e a pp ro ac h and t h i s h a s b e e n shown t o b e t rue
f o r b o t h g r o u p s o f s t u de n t s .
I mpl ications
tonside ri ng t he re s u l t s , an e f f e c t ive manner o f c o u n s e l ing w i t h
C hi ne s e s t u de n t s might be t o s t a r t wit h a mor e d i re c t i v e �pproac h i n
e xp l a i ning t h e counse l i ng s i t u at io n , howev e r mai ntain ro l e f l e x i b i l i t y
depending o n t h e p re s e n t ing p robl e m . F o r i n s t ance , a no ndirective
app r o ac h wou l d be more app rop r i a t e i n wo rking wit h a c l i e nt wit h an
emotional problem whereas a directive ap p ro a c h woul d b e p re f e r re d in
wo rk i ng wit h a c l ie n t with a n e du c a t i on al-v o c a t i o nal p robl e m . Mo re-
ove r , s i n c e the C h i n e s e s t u d e n t s i n the U . S . might be a s e l e ctive group ,
f u r t h e r re s e arc h wou l d be n e e d e d i n me a s u r i ng exp e c t at i o n s a n d p r e f e r e nces
o f dire c t iv e n ess o f C hinese students in t h e i r home co u nt ry and t he n
compa r ing A me r i can , C h ine se s t u d e n t s i n t he u . s . , and C h i n e s e students
in Ho ng Kong and/o r Taiwan .
3 3
34
R e f e re n c e s
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C u n d i c k , B . P . T h e re l at i o n o f s t u d e n t and c ou ns e l o r e x p e c t at i o n s t o r a t e d c o u n s e l i n g s a t i s f a c t i o n . D i s s e r t at i o n A b s t r a c t s , 1 9 6 3 , 2 3 ( 8 ) , 2 9 8 3-2 9 84 , U np u b l i s h e d d o c t o r a l d i s s e r t a t i o n .
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35
E se n , E. A v i e w o f g u i d a n c e f r o m A f r i c a . P e r s o n n e l and G u i d a n c e Journ a l , 1 9 7 2 , .§.£, 792-79 8 .
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36
Mahe r , T. P . T h e at t i t u de o f H i g h s c h o o l j u n i o r and s eniors toward cou n sel i ng p r o c e dures wi t h reference to certai n p e r s o na l i ty f a c t o rs and pe r s o nne l p r o b l e m f re qu e n c y . U n p u b l i s he d d o c t o r a l d i s s e r t a t i o n , C atholic Uni v e r s i t y of Wa s h ing to n o . c . 1 95 2 .
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Sue , s . & Sue , o . w . NM P I c o mpari s o n s b e t we e n A s i a n- A me r i c a n a n d n o n-A m e r i c a n s t u d e n t s u t i l i z i ng a s t u d e n t p s y c h i a t r i c c l i n i c . J o u r na l o f Counse l i ng Psvchology , 1 974 , l1,, 4 23-42 7 .
Sue , o . w . & Kirk , a . A s i a n- A me r i c a n u s e o f c o u n s e l i n g and p s y c h i a t r ic s e r v i c e s o n a col l e g e c a mp u s . Journal o f C o u n s e l i n g P sy c h o l ogy , 1 9 7 5 , g, 84-86 .
Tan , H . In tercultural s t u d y o f c o u n s e l i ng e xpe c t ancies. J o u r n a l o f : C o u n s e l i ng Psy c hol ogy , 1 9 6 7 , 11, 1 2 2-1 29 .
Tins l e y , H . E . & H a r r i s , D . J . Clie nt e x p e c t a t i o n � f o r c o u n s e l i n g . J o u r n a l o f C o u n s e l i ng P s y c h o l o o v , 1 9 76 , ll• . 1 7 3-1 7 7 .
37
Traux , C . B . R e i n f o r c e m e n t a n d n o n r e i n f o r c e me n t i n Ro geria n Psy c h o t he r ap y . Jour n a l of A b n o r m a l Psychology , 1 9 66 , 11, 7�9 .
Traux , c . s . & C a r k h u f f , R . R . Toward e f f e c t iv e c o u ns e l i ng a n d £S y c ho t he r apy . C h i c ag o : A l d i n e , 1 967 .
3 8
V o l s ky , T . , Mag oon , T . M . , Norm an , M . T . , & Hoy t , D . P . T h e o u t c o m e of c ouns e l ing and p s y c h o t h e r an y . Minne a p o l i s , Un ivers i ty o f Minnesota Pre s s , 1 9 65 .
West e r , D . & F r e t z , B . A s i a n Ame r i c an , Black and White coll e g e s tude n t s pre fe renc e f o r he l p-g i v i n g s o u r c e s . Jou rna l o f Cou n s e l ing P s yc h o l ogy , 1 9 7 8 , 1§., 1 24-1 30 .
Williams , R . L . & K i r k l an d , J . T h e white cou n s elor and b l ac k client . C o u n s e l ing P s y c h o l o a i s t , 1 9 7 1 , !±_, 1 1 4-1 1 7 .
Wonde rling , L . The c ro ss-cultural u s e of Rat ional Emot i v e The r a py . D i s s e rt at i o n A b s t r acts Inte r n a tiona l . 1 9 7 3 , 34 ( 3 ) , 1 2 8 8-1 2 8 9 .
Z i eme l i s , A . E f f ect s of c l i ent p r efe r e nc e and exp e c t ancy u p o n t h e ini ti a l i n t e rv iew . Jou r n a l o f �011nssling Ps y c ho l ogy , 1 9 7 4 , l'.!..t 23-3 0 .
AppendiX A
Age s
Year in schools Fresh.Jlla.n/ sophomore/ Junior/ Senior/ Grad
Ma jor s
Sex s Male/ Female
Nationa.litys American/ Chinese/ American born Chinese/ !migrants
For Chinese/ !migrants students , the length of time you have spent
in hhe u . s . is ;yrs . mos .
Have you had any counseling experience before ?
!£ yes , please briefly describe your experience .
Yes/ No
Now we would like you to pretend that you are a student
about to see a counse lor for your first interview. We would like
to know just what you thiflk counse ling would be like . On the following
iages are statements about counseling. In each instances you are to
indicate what you expe ct counseling to be like . The rating sea.le we
would like you to use is printed at the top of each page • Your
ratings of the statements are to be recorded on the answer sheet
provided . For each sta.teme nt ,darken the space corresponding to the
number which most accurate ly reflects your expectation.
Please answer each questions as quickly and accurate ly as
possible . Finish each :page before going to the next . When you
have finished, please return ilhe questiona.ire and answer sheets to
the person in charge .
TWnk you.
l , )
Not True
I BXPEC T r.ro
( ;:2..) SlLghty
Tru.e
o c> ~ n
(3)
Appendix A (continued)
(If)
Hostly True
1 o See an ~xpe:cir.::nc ed conn:Jr:.: lcr,.
( s-) Definitely
~:rnf;
2o ~xpreHs openly any disagreccant I haYe with t~e couTisel oro
6o Initiate diGcussion of ~y c onc e~nsn
I EXPECT TEE COUNSELOR TO o c. o a
13o Be a si~cere p~rsona
14o Under;s tand e:-r.act1y hC\•I "I feel "
16o Help me know ~yself be~~er by pointing tc f02lings within 2 0
of whi. ch I hn.d been u.:o.<'.\;' r-:.X" (~"
1? c 3e honest with ~eo 18,., Ul?.d.erf1·taJ1{1 me so c ·::.~rap] .. e·~~·! J.:T ·t11 ~:1. ·t }).e ::~:~. ·n·?.: f:" t- /} i.a.-~~ :L c.n.;. :CE;el:i.. rJ. .: ·:
~•r0.n vjr~en I am 11~Ld.i~{!f; ·m:~r i' <\:E":l .ii:~ t.; t3 t'l
19" Tell rn~ \'-/h.a:t he 5~s J.:. or,.(~Gt1y t}:in:.;~J.ng "
20 " Know how I fael~ at timeD e vii tho u·;~ !.il,}f h~-'l·:.':.ng to .s~;e;.:tk o
24o Lead ~e into talking about som~ of DY d eepest feeli ngs"
25G T~ll m~ what to do" 26 o Help r:;B to k;.1ow ho.,., I 2.m feeJ.in,g by ::?•}.:c·:~iD.g my fsGJ.:L~Ifr:S .:.i.nt_.
wordE .ror m.e "
27 o Dsclc\•:: what ue _ tc,1k about"
29~ Frequ~~tly offer me 2dvica n
300 Help me solvR my probl~mo
Take the ini tiati ~re ·t~j bringing
: ) "
~·:·c ~j
Tr· 1.~t:
~ .~.1 ... ~ .:. ~c.:. ~·-
('; , '!.....- "':".\r ..... .r-.r- _, ... ~ ' .......
<.: r ..
•. ~ .. • .... ,="',
,. '
,,
Appendix A (Continued)
-~ .. .. . "1,
...... . ~~ .. ;.. ... -,: .. ~ - :. ;.
-~ •.: .
·,. ~:; ·~- .L: ilt-; ·~ ... ~
,. ).
o' o\ ...
- ·"" ·- .
\ . /1.
.·· ,.. . \ · ... =~ ,1
~ l o Wh:i..ch
as your counse~or ~
l~ot ~ i~ a.l l 'i '
Hot at a11
'T r:.o .... J.
.. I
you b.ad
discus s it with ?
others"
Appendix B
2 ,)
you .
.... , 1 -i s· 1 R ~ ,. .. .., ..... -··
.~: .. 1 • ..1. ... .. ~ 1 .. -. ..t :=.\_ ... t . ;:>
~/(: ~:~:y- f1. U.C }}. r· ., _,
Appendix C
Instructions
This research is be ing done to determine your vi4w of certain
counse ling situations . Two films of counse ling situations will be
presented to you and is is necessary that you complete two questiana.ire .
You will be asked to complete one prior to the fill\ and the isecond
questioMire is to be completed after both films have been showa.
Between films there will be a. five minutes break and you a.re requested
not to discuss the films or your reactions with each other until the
entire procedure is completed. When the data. has been collected and
analyzed the result will be available to you . Are there any questions ?
Your cooperation is greatly appreciated.