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A consulting firm requires the services of a qualified and experienced candidate for this position.

Responsibilities:

Review settled insurance claims to determine that payments and settlements have been made inaccordance with company practices and procedures.

Report overpayments, underpayments, and other irregularities.

Maintaining a customer database

Investigating customers needs and advising appropriate insurance policy

Confer with legal counsel on claims requiring litigation.

Investigate, analye, and determine the extent of insurance on company!s liability concerningpersonal, casualty, or property loss or damages, and attempt to effect settlement with claimants.

Correspond with or interview medical specialists, agents, witnesses, or claimants to compileinformation.

"iving technical and mar#et support

$nsuring continuous updates on government regulations

Calculate benefit payments and approve payment of claims within a certain monetary limit.

Appraise automobile or other vehicle damage to determine cost of repair for insurance claimsettlement and see# agreement with automotive repair shop on cost of repair.

%repare insurance forms to indicate repair cost or cost estimates and recommendations

&btain information from insured or designated persons for purpose of settling claim with insurancecarrier

'pdate existing policies and company records to reflect changes requested by policyholders andinsurance company representatives.

%rocess new insurance policies, modifications to existing policies, and claims forms.

&btain information from policyholders to verify the accuracy and completeness of information onclaims forms, applications and related documents, and company records.

%rocess applications for, changes to, reinstatement of, and cancellation of insurance policies.

Manage long(term claims and reassess them regularly

Ma#e recommendations for the settlement of claims

$nsure compliance with company policy and procedure relating to insurance.

$nsure that all necessary information is provided to claims handlers in a timely manner.

"iving technical and mar#et support to the Company

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Carry out research and give periodic reports to the "roup Company on current trends andforeseeable future needs of the insurance industry

)evelop and implement *+$ policies for the Company

Recommend and implement appropriate insurance policy cover for the current Companys

infrastructure and assets.

$nsure proper follow up of claims on behalf of existing clients

Increase company!s revenue profile through the renewal of premiums and generation of newbusinesses

+trategically create a platform for strong pool of business and subsequently force down premiumspayable

Qualifications and Requirements:

A degree in a relevant field

(- years experience

$xcellent communication and interpersonal s#ills

The Managing Director, AIICO Insurance Plc, Mr. Edwin Igbiti, talks about the relevance of insurance in

develoing business activities, in this interview with I/$ %&%&&0A

How relevant is insurance to small enterprises?

Insurance allows companies to embar# on large pro1ects2 for instance, a manufacturing company with

assets running into several millions of naira assumes a large ris#s and haards such as loss to fire or

collapse. 3ut with insurance, there is protection, cover and recourse in case of an incident or a loss. An

insured company will be adequately reimbursed to rebuild its factory and continue its production with

minimum disruption to business operations. 0arge pro1ects li#e this often have economies of scale2 so, they

can produce goods more cheaply when compared to small(sied pro1ects and small and medium

enterprises.

What types of insurance will you recommend for small enterprises?

$ntrepreneurs need travel insurance as they move around. All forms of travel require insurance. 4ehicular

movements are plagued by accidents2 these haards, which might range from a single car to multiple

vehicles including truc#s, potentially harm other drivers or pedestrians. Insurance cover allows for travel

with protection against the ris#s of harming oneself and5or other individuals. $ntrepreneurs are now more

daring2 venturing into business foray #nowing that the impact or burden of exposure can be transferred and

borne by the insurance company. 0ife insurance, which is probably the largest business line of AIIC&

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Insurance, provides monetary benefits to the bereaved family or other designated beneficiaries. It may

provide an income to an insured person6s family, funeral and other final expenses.

What will you say is the role of insurance in an economy?

Insurance has a significant but understated role within the economy. It is the mechanism through which

governments, corporations, small businesses, individuals, households and even associations transfer their

ris#s to duly licensed firms at an agreed price or premium, which is paid to the insurer typically on an

annual basis. 7or example, an import5export businessman will be indemnified for his losses if he has a valid

marine 8cargo9 insurance policy from an insurance company in the event of any loss or damage to his

goods during an incident. +imilarly, companies and other institutions may acquire a group life policy, which

guarantees the payment of predefined benefits to a named beneficiary in the event of a permanent

disability or death of a wor#er. In other words, insurance minimises the impact of disruptions to businessesand lives in general. It serves as a safety net, providing a sense of stability and peace of mind as we

conduct our businesses and daily endeavours.

How does it boost commerce?

Insurance can of course act as a catalyst for business growth, stimulating trade, commerce and industry in

different parts of the globe. It is not surprising, therefore, that most developed economies across the world

have a robust insurance industry, which is capable of supporting domestic growth and development as well

as raising the overall standard of living of the citienry. &n the other hand, the poor economies are

characterised by abysmal insurance penetration and insurance density levels. :he global positive impact of

insurance cannot be overemphasised as it is essential for sustainable economic development and

supportive of the poverty alleviation aspirations of many developing nations.

How will one know what policy to take?

Insurance is relevant and available to all igerians, home and abroad. ;ou may choose to insure your life

and those of your family, as well as assets and other valuable possession. ;ou can receive sound financial

counsel to guide your insurance decisions from any of the reputable insurance companies operating in the

country. )etails of your insurance policy and other related matters will be #ept confidential, barring specific

instructions to the contrary. An insurance policy entitles a policyholder to a full indemnity, that is, the insurer

to whom premium was being paid will restore the customer to his original position or circumstance prior to

the occurrence of the incident5loss5or damage.

:here are pertinent questions igerians should always have at the bac# of their minds such as< =hat can

go wrong in my business, personally> =hat can I do to prevent harm from occurring and reoccurring> *ow

will I recover and respond to a loss> *ow will I raise cash to start all over> igerians and potential

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the ational Insurance Commission ( and the private sector capacity building initiatives. :he local content

guideline which stipulates that the @ per cent of oil and gas business will be underwritten and retained in

the domestic mar#et by local players before off(shoring has stimulated #nowledge5technical transfer,

improving balance(sheet strength and retention capacities of local insurers and re(insurers. Insurance

operators have also seied the opportunity to review and renegotiate their treaties and reinsurance

agreements in order to secure more favourable terms and conditions. :he average igerian insurer has

developed from being a funnelJ to becoming a bona fide big(tic#et underwriter with the collaboration of

global reinsurance firms. A lot more traction and gains could be achieved following the local content law.

:here has been limited success due to short(mindedness of some operators, selfishness and lac# of

expertise in placement, transfer and management of ris#s with high complexity such as oil and gas. In

addition, rather than place oil and gas ris#s in a way to help the local insurance mar#et grow the needed

capacity, some operators have continued to undermine the growth and development of the insurance

industry by doing otherwise. &il multinationals have captives through which they regain the premium paid

and undercut international premium rates to their advantage. :he Commissioner for Insurance has said

local retention capacity for oil and gas insurance business has risen by over E@@ per cent in the last three

years2 rising from a little below six per cent to over @ per cent. Meanwhile, AIC&M has been as#ed to

ascertain the depth of oil and gas insurance businesses across the country and determine the expected

insurance premium in this regard for the next three years.

How can e-Payment aid insurance growth?

$lectronic systems are fast developing in igeria, and the government is fast(trac#ing its widespread

acceptance and upta#e through the Central 3an# of igeria6s cash(less economy and financial inclusion

initiatives. :he ban#s were the first to embrace this shift from traditional modes of payment, such as cash

and other forms of paper(based legal tender, to electronic alternatives 8e(payment systems9, while the

insurance companies and other financial services sub(sectors have also followed suit.

:oday, customers can ma#e premium payments through mobile transfers, direct debits and Internet

payments. +imilarly, e(receipts and electronic policy documents have replaced paper invoice and policy

documents in print. :hese electronic systems have provided reliable alternate methods of payment and

distribution while reducing the cost of handling cash, incidence of fraud and eliminated the need for

physical contact and proximity in business. AIIC& Insurance has ta#en a frontline role in this positive

development through our e(insurance portal which is available on our website, and AIIC& e(cashier which

is a self(service platform installed at our locations for quic#, secure and convenient premium payments. In

order words, premium payment and claims can be registered online, enquiries and feedbac# are also

available at the clic# of a button through our electronic portal.