”A confessional account of an ethnography about knowledge work, 2000”
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Transcript of ”A confessional account of an ethnography about knowledge work, 2000”
”A confessional account of an ethnography about knowledge work, 2000”
Ulrike SchultzeTheory
by
Minh Ho Quang
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What is ethnography?
• a invaluable research method
• a specific type of account of cultural and social life
• involves participating, observing peoples lives and social context
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Agenda
• Role
• Generation
• Choice
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What was the role of Schultze theory?
• producing informational objects
• activity central to knowledge work
• focus on what people do on work practices, rather than what they know
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What was the role of Schultze theory?(cont.)
3 groups of knowledge workers
• Computer System Administrators
• Competative Intelligence(CI) analysts
• Librarians
• ex. Schultze joined fieldwork at a US Company
• Group’s identity
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How Schultze theory was generated?
• Review the literature on knowledge work• Establish the production and reproduction of
informational objects• Drawing distinctions between information
and knowledge• Looking at the characteristics of
ethnographic research and confessional writing
• Ending with the research results
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How/why was this theory choosen?
• More understanding of the knowledge work
• Identify: ex-pressing, monitoring, translating
• The knowledge worker’s endeavor to balanse the subjective nature of the information they produced with activities that will enhanced its objectivity
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Comments/Critique
• Intresting paper!