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Building Research & Information
ISSN: 0961-3218 (Print) 1466-4321 (Online) Journal homepage: http://www.tandfonline.com/loi/rbri20
A conceptual alternative to current tenderingpractice
Gary D. Holt , Paul O. Olomolaiye & Frank C. Harris
To cite this article:Gary D. Holt , Paul O. Olomolaiye & Frank C. Harris (1993) A conceptual
alternative to current tendering practice, Building Research & Information, 21:3, 167-172, DOI:10.1080/09613219308727284
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BUILDING RESEARCH
ND
INFORMATION
VOLUME 21 NUMBER 3 1993
A conceptual alternative to current
tendering practice
MAJORITY
OF UK
CONSTRU CTION PROJECTS ASSIGNED
BY
W AYOFSELECTIVE COM PETITION NALTERNATIVE
QUANTITATIVE SELECTION TECHNIQUEH SBEEN
DEVELOPED BY THEAUTHORS WHICH COULD EQUALLY
APPLY ELSEWHERE
Gary
D.
Holt, Pa ul
O.
O lomolaiye
and
Frank
C.
Harris
School
of
Construction Engineering
Technology, University
of
Wolverhampton,
Wulfruna Street, Wolverhampton, West Midlands WV1
1SB, UK
The research
to
date
has
borne
a
fundamental decision
aid
model
to
assist
the
construction owner
in
choosing
a
contractor.
The
model
is
currently being stabilized
and validated. comprehensive surveyhasbe en carriedout toverifythevariables
and their weighting indices. Liaison with construction owners suggests that sucha
selection process developed intoanexpert system w ouldbewelcomedby the UK
construction industry.
Les auteurs parlentdestravaux ayant conduit laralisationd'unmodle fondamental d'aide
la dcision destin
simplifier
la
tche
du
propritaite d'immeuble dans
la
slection d'une
entreprise.Cemodleestactuellementencoursdestabilisationet devalidation.Une
importante tude
a
permis
d'en
vrifier
les
variables
et
leurs fonctions
de
pondration.
Les
contacts pris aveclesprop ritaries d'immeubles font apparatre l'intrt, pour l'industriedu
btiment britannique,
que
susciterait l'intgration
d'un
procd
de
slection
de ce
type dans
un systme expert.
Keywords:
contractor selection technique, evaluation, expert system
Introduction
The majorityofUK construction projectsareassignedby
way
of
sele ctiv e com petition. Differing forms
of
tender ing
procedure abound.
The
subjective appr oach es
in
these
different methodsdo notnecessarily s ervethebest inter-
ests of theconstruction ow ner. Ind eed, most often they
merely identify thelowestbid. Aquantitative selection
technique isbeing d eveloped by the authors. Although
aimed essentially
at
UK construc tion,
the
framework
pre-
sented could equally apply elsewhere.
Background
Tendering practices have been employed within the
construction industry
for
hundreds
of
ye ars [1]. By
the end
of
the 18th
century
the
architect 's role beca me moulded
into moreorlessitspres ent format which timehe was
seen asboththedesigner ofbuildingsand the 'leader '
of the pro ject coalition. The communication betw een
architectandbu ilde r abou t this time playe daleading role
0961-3218 1993E. F. N.Spon
in
the
evolution
of
tendering practice. During
the
early
19th c entur ytheBillofQuantitieswasintroduced, provid -
in gacommon basisfortender ingbydifferent con tracto rs
[2,3].
The initiator of change was the Simon Committeein
1944
[4] who
we re qu ite damning towards
the
hitherto
open tendering process, citing that indiscriminate
methods which allowed goodand badbuildersto com-
peteon'equal term s' tem pted ridiculouslylowbi ds from
unscrupulous operators. Close on its heels came the
Banwell Report of 1964[5] and the BEDC report of
1967 [6]. Both co nfirmed othe r failings
of the
system,
in
particular
the
unnecessary bu rden
of
wasted resou rces
foisted upontheindustry wh erethenumberoftende re r s
taking part is notlimited. Thelatter also establish edto
what extent Simon and Banwell had encouraged the
industry
to
move away from open te nderin g m ethods.
Their findings were favourable: selective, negotiated
and
ser ia l tenders were gradual ly be ing adopted.
Nowadays the majority of construction contracts
are awarded via one form or another of the selective
tendering method.
The
various sectors
of the
industry
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168
HOLT, OLOMOLAIYE AND HARRIS
are guided by their 'own' Codes ofProcedure on the
subject,
e.g. the
NJCC Codes
for
building [7,8],
the
ICE Standing Joint Committee Guide for civil engin-
e e r i n g ^ ] ,
and the Federation Internationale Des Inge-
nieurs Counseils Procedures
for the
international
scene[10].
Weaknesses in current practice
As a norm, buildings are purc hased before they are
manufactured. Predominantly,thesubsequent successor
failure
of the
construction pr ocess determin es
the
level
of
satisfaction attained from the overall exercise by the
client[11].
In striving to achieve a successful outcome thereare
many variablesto be considered, for example procure-
ment route, level of capital investment andallocationof
responsibility. However, one variable thatcanhavethe
most obvious effect and yet m or e often than not relies
upon outmoded procedureisthatofselectingthecontrac-
to rto beentrusted withthe job.That traditional ten der ing
methods are unable topredic t a successful projectout-
comeisevidencedby thenumberof construction owners
now utilizing alternative metho ds
of
procurem ent, such
as
Construction Management, Management Contracting,and
Design-Build [12]. Generally, clients believ e that these
modern procurement forms allocate more
of the
risk
(associated with project failure)to the contractor. Finan-
cial riskto theclient, stemm ing from choosingthewrong
contractor, is therefore assumed to be reduced. This
t rend may relieve the pain but does not cure the ill-
ness-after all a method of contractor selection mustbe
utilized no matter what procurement form or tender ing
method is employed.
The specific subject a reahashitherto rece ive d m inimal
researchorquestioning [13].Areviewofexisting litera-
tureon current contractor selection m ethodsand trends
has identified four main areas of deficiency:
a. lackof a universal approach,
b . long term confidence attributedto preselection,
c. final selection
and
tender evaluation,
d. reliance on subjective analysis.
Lack
of a
universal approach
Notwithstanding available Codes and Procedures ,con-
structor-selection practice remains fragmented. Rec-
ommendations, methods, and the extent to which the
processisimp lemen ted exhibit much v ariation [14]. Many
practitioners have developed their own 'pet' system,
subsequently giving rise to individual inclination and
preferences. Selection expertise appears to vary con-
siderably from organization
to
organization.
In a
pilot
survey of construction owners, the majority ha ve b een
found to be utilizing various bespoke methods, many
facets
of
which fall outside recognized Codes
of
Practice.
Many organizations feel satisfied with their in-housesys-
tem; it is not until a problem occurs that its inherent
weaknesses are realized. This individualistic approach
means that the results of methods employ ed (whether
good
or bad) are not
shared
to the
benefit
of all.
The authors ' alternative proposal recognizesthe need
to consolidate existing ideas and trends intoa common
quantitative technique, capable
of
universal adoption
by
the industry. Based upon time-proven fundamentals and
utilizing the best of the bespoke systems presently in
use, this method could constantlybe reinforced withthe
findings of ongoing research intothe subject.
Long-term confidence attributed
to
preselection
Another major weakness
in
current prequalification
pro-
cedure is the long-term confidence that many owners
placein thecorp orate stabilityofcontractors. Based upon
successful prequalification, contractors
are
admitted
on
toa select list,or at least afforded the benefit of future
consideration for aninvitationtotender. With thisinmind
two points
are
worthy
of
consideration:
a. The prequalification process may not have been as
comprehensive as it could have been.
b . Anyfurther investigationof thecontractor organization
whilst actuallyon theselect listis notoften obligatory .
A contractor may have preq ualified with excellent
prospec t a few months earlier but it is conceivable,
particularlyinviewofprevalent m acroeconomic circum-
stances, that
the
firm
may
have witnessed drastic ch anges
within
its
structure over
a
relatively short space
of
time
(liquidity, management resource etc.). More often than
not under current procedure , once tenders have been
submittedthemajor discriminating factorinfinal selection
is cost(bidvalue)- itfollows then thatanysuch reduction
inan organization's perform ance potential andfinancial
stabilityis not necessarily identified und er such tend er
evaluation procedure.
Itis our contention therefore that contractorsonstand-
ing lists shouldin allcasesbesubjected to a prequalifi-
cation review
on a
strict predetermined cyclic basis,
to
remove those unfortunate enoughtohave suffered such
decline. The alternative technique presented in this
paper integrates prequalification
as
part
of the
overall
contractor selection p rocess. P erformed asnearasposs-
ibleto the tender invitation stageit furnishes the owner
with up-to-date informationon thecurrent standingof any
potential tenderer.
Final selection
and
tender evaluation
Tender evaluation techniques rely predominantly on
tender sum.Previo us investigation[14] of bidevaluation
in the public sector has found that clients use systems
which conformtoseveral guidelinesbutexhibit consider-
able individual variation. Nevertheless each system is
dominated
by the
principle
of
acceptance
of the
lowest
pr ice .
Relianceon the cost elementas themajor discriminat-
ing factorissomew hat riskyandshortsighted,assummed
upbyRuskinin the 19thcentury[15]:
Itis unwise to pay too much but it is worse to pay
too little. When you pay too much you lose a little
money, that's all.When you pay too littleyou some-
times lose everything because the thing you bought
was incapable of doing the things it was bought to
do.
The common law of business balance prohibits
paying
a
little
and
getting
a
lot- i t can ' t
be
done .
If
you deal with
the
lowest bidder
it's as
well
to add
somethingfor theriskyou run, and if you dothatyou
will have enough
to pay for
something better.
It follows thatthelowestbid is notnecessarilythe most
economic choicein thelong term.Theconstruction client
is faced withthepredicament of:
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A C ONC E P T UAL AL T E R NAT I VE TO CURRENT TENDERING PRAC TICE 169
a. accepting 'lowestbid' as thecriterionforselectionof
the contractor,and
b . running the risk of poor performance by that
contractor duringthe project life.
Contractual damage smaysomew hat alleviatetheowner ' s
situationbuttheydo notremovethe risk stemming from
inadequate performance by the contractor duringcon-
struction
[15].
What
is
requi red
is a
broader evaluation technique.
Perhaps the building sector should look to the civil
engineering scene-the la t ter , being the recipient of
qualified tenders, generally has to adopt an evaluation
method encompassing many more facets. Dependency
on tender sum as a means of predicting the monetary
costto aclientofemployinga particular contractoris an
unsatisfactory basis for selection, even where thatcon-
tractor has und ergon e pro pe r up-to-date preselection.
Evaluation should include a secondary investigative el-
ement which shouldbe in thecontextof theco ntractor's
potentialinrelationto thespecific p rojec t.
Relianceon subjective analysis
Traditional selection techniques often relyon subjective
information whichis notquantifiable. Tend er evaluators
are therefore left withnoalternativetosubjective j udg e-
ment bas ed upon expe rience [16]. In some instances,
practitioners attach subjective weightingsas anattemptat
quantification [17,18].
A major su rvey
of
owners, currently un der
way as
part
of this resear ch, aimsnotonlytoestablishthediscriminat-
ing factors which oughtto be considered in contractor
selection but furthermore to develop for such factors,
weighting indices base dondata analysis. Although a bsol-
ute quantitative analysis
is
desirable
it may be
unattain-
able, because by nature decision-making is dependen t
upon human variance; most often the final decision will
stillbeinfluencedbypeople. Secondlythecostto theuser
of obtaining 'perfect' information is toohigh and would
rendertheprocess impractical, leadingtorejectionof its
acceptance bythoseit isintended tohelp.
In the final analysis, any model d esigned to enrich
the series of actions that are compounded to produce
contractor selection will be 'hybrid' , in the context of
quantitative and qualitative composition. Nevertheless,
any such proposal will,as far as is practically possible,
be objective in its inherent make-up.
The conceptual framework
The above weaknesses highlight
the
need
for
some
revision of current practice. In presenting the alterna-
tive framework, there appearsto be nostrong reasonto
suggest a major shift from the unde rlying (prequalifi-
cation/selection) pattern
now in use, as the
principle
has proved its timelessness. Thegreater the difference
be tweenanypropo sed change and 'accepted' practice,
the harder willbe itsacceptance. Thepro pos ed frame-
work is therefore initiallya modification of the present
pattern with quantifiable indices.
The proposal consistsof athree-stage proces s req uir-
in gthecalculationof'probability ' ratings aptly des cribe d
asPI, P2andP3respectively. PIandP2willbe calcu-
lated
via
analysis
of
factors such
as
organization, financial
and management resource. Each factor consists ofvari-
ables attributable to that subject, for example typeof
ownership/origin, ratio analysis/bank reference, qualifi-
cation/number of years with firm, for eachof the above
factors respectively.
PI score
Thisis the prequalification element. It is the first stepin
the process and investigates the more general areas
surrounding potential tenderers. Some may suggest
that
PI
analysis need not be performed beca use such
assessment
has
bee n don e previously
by
clients, prior
to contractors being accepted on to a tender list. As
highlighted, present prequalification procedure is per-
formed by different client organizations with manysub-
jective measures.
PI
score is not subjective but a
quantitative measure of the up-to-date performance po-
tential of a constructor. Theoretically any number of
constructors can be assessed and duly awarded aPI
score .
Table
1.
Potential
PI
factors
Factor Variables
Contractor organization
Financial
Management resource
Past experience
Past performance
Size
Age
Quality control
Healthand safety
Litigation tendency
Maximum workload capacity
Ratio analysis accounts
Credit references
Turnover history
Qualification: owners/key personnel
Key persons' years with firm
Formal training regime
Typeofprojects completed
Sizeofprojects completed
Nationalor local
Failureto have completed a contract
Contracts overrun: timeand cost
Actual quality achieved
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170
HOLT, OLOMOLAIYE AND HARRIS
Table 2. Potential P2 Factors
Factor Variables
Project specific
Other Specific
Experience within project geographic area
Experience of similar construction to project
Plant resource available for project
Key persons available for project
Qualification of these key persons
Current workload
Prior relationship with client/owner
Home office location to project
Form of contract
The variables constituting
PI
factors are to be indus-
try wide and far more reaching than the ' in-house '
assessments presently performed by the majority of
clients. Information required for
PI
score analysis should
be relatively accessible in order to make the process
viable and effective.
The range of variables available for inclusion underP I
and
P2
analysis is theoretically limitless. Research to d ate
points tow ards the factors in Table 1 as having most
potential for inclusion in PI analysis. Initially those
confirmed from the survey outlined earlier will be inte-
grated into the model; however, there is scope for further
variation as the programme progresses to accommodate
specific procurement forms, project types, geographic
location etc.
Other considerations such as clients ' knowledge,
experience and previous professional relationships
are to be encouraged.
PI
aims to complement such
traditional wisdom in the selection process, not
supersede it entirely.
P2
score
Whilst those invited to tender from the results of Pi
analysis are compiling their bids,
P2
scores can be
simultaneously calculated by the construction owner.
P2further a ssess es the con tractor in the light of mo re
specific factors, see Table 2. It may seem reasonable that
P2factors should b e con sidered at the pre-tend er stage,
since the more factors considered the greater reliability
can be placed on the outcome. PI analysis concentrates
in the main on organizational aspects of the constructor;
therefore if the firm is failing on such important
PI)
factors as financial stability or a lack of resources, then
excellent P2 prosp ects ar e irrelevant. The PI process
aims to highlight those organizations who are stable
and fertile enough to be considered for subsequent P2
analysis.
P3score
Previous research [19] has shown that both construction
owners and contractors rate cost as the most important
factor in the awarding and winning of contracts, it would
seem reasonable therefore to afford greater weight to
tender bid thanP 2score. This is pro po sed as 60 tend er
sum, 40 P2score, as proportion s in work do ne else -
wh ere associated with tend er an alysis [20], How ever, it is
clear that individual clients would necessarily wish to
determine this balance for themselves. A full explanation
of P3calculation is shown in the exa mp le b elow .
An example of the proposed framework
ThePI Element
Assume n contractors are to be assessed for invitation to
tender. This will be done using PI via the formula;
2;
Zl = Z
score attained under
PI
analysis)
PI =
Zl
Max = maximum attainable
Z
score
ZiMax
u n d e rP Ianalysis)
whe re
Z
sco re = F , W,
+
F
2
W
Z
+ -F
n
W
B
F , . . .F
n
=factors constituting PI analysis
W, . . .
W
n
= statistical w eighting s assig ned to dis-
criminating factors.
The factors F,. .
.F
n
will be calculated
where
V
l
.. .V
B
=
varia bles constituting a g iven factor.
Say four factors (F, to F
4
) are established as constituting
a PI score and that after analysis of their relevant vari-
ables a contrac tor scores : F^O.75, F
2
= 0.60, F
3
= 0.30
and F
4
= 0.80. (A 'p erfec t' factor s co re is 1.) A ssum ing
each factor has discriminant weightings: W
l
=0.9,
W
2
=0.8, W
3
=0.7 and W
4
= 0.9, we can then assign these
weightings to each factor:
Fi(0.75) x W^O.90) = 0.675
F
2
(0.60) x VK
2
(0.80) = 0.480
F
3
(0.30) x W
3
(0.70) = 0.210
F
4
(0.80) x W
4
(0.90) = 0.720
2.085 =
Z l
score
To complete the PI equation ZlMax is introd uced : the
sum of the maximum possible factor scores (1) times
the m aximum pos sible weigh tings (1), so Z iMax = 4.
Therefore
2 85
4
=
P I
=0.52
which could be exp resse d as 52 probability of the
contractor bein g a good pro spect for the project. Remem-
be r ,
PI
scores for each contractor can be regularly
updated and monitored. It would be wise for the client to
generate a history of
PI
scores, maybe the last four or
five, as a retrospective reference to monitor the overall
stability of a contractor.
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A CON CEPTU AL ALTERNATIVE TO CURRENT TENDERING PRAC TICE
171
The P2
element
Those contractors invited to tender are subjected to P2
assessment via the formula:
P =
Z2Uax
and where
Z2 = Z
s c o r e a t t ai n e d u n d e r
P2
a s s e s s m e n t )
Z2Max = ma x imu m a t t a i n a b l e Z s c o r e
u n d e r
P2
ana lys is )
Z
s c o r e
=
F, V^tf ,
+
F
Z
W
2
U
2
+...
F
n
W
n
U
n
F
l
... F
n
=
factors constituting
P2
analysis
W j . . . W
n
= statistical w eightings assign ed to dis-
criminating factors
U
l
. .. U
n
=
utility weigh tings [21] in acco rdan ce
with client's perception of importance
Factors are calculated as for
PI
analysis.
Say five factors (F[ to F
5
)are established as constituting
P2analys is. After calcu lation of their re lev ant va ria ble s a
contractor scores as below and these are multiplied out
by the statistical and utility weightings to achieve a Z2
score:
F^O.70) x 14^(0.98) x
U^l.00
=0.6860
F
2
(0.65) x W
2
(0.92) x t7
2
(0.90) = 0.5382
F
3
(0.90) x W
3
(0.78) x C/
3
(0.88) = 0.6177
F
4
(0.74) x W
4
(0.86) x /
4
(0.75) = 0.4773
F
5
(0.88) x W
5
(0.60) x L7
5
(0.95)= 0.5016
2.8208 =ZZ score
Z2 Max = 5, so:
2.8208
5.0000
= P2 =
0.56 which could be ex pre sse d a s 56
probability
The P3
element
The cost constituent
Assume that six tenders are to be considered. They are
ranked below in order of probability of bein g acceptable
to the owner, based on the one criterion of cost:
Bid Rank Value
()
1
2
3
4
5
6
1
2
3
4
5
6
100000
105000
107500
108000
110000
120000
A 'datum' worth 100 is req uire d; this could be ba se d on
the client's own 'in-house' estim ate plus, say, an allowable
mark-up or in the absence of such, by taking the lowest
bid as having a 100 proba bility of accep tance (on cost
alone).
The remaining bids are assigned a probability of
being accepted (based on the same criterion) in relation
to this 'datum' via the formula: datum divided by next
lowest bid, for all given bids, i.e.:
Bid
1
2
3
4
5
6
Formula
100000/100000
100000/105000
100000/107500
100000/108000
100000/110000
100000/120000
Probability
of acceptance
1
0.95
0.93
0.92
0.91
0.83
The P2 constituent
Following the 60/40 rule mentioned earlier, let us assign
60 weigh t to the cost constituent and 40 to
P2.
Assume
that the six contractors above have the following P2
sco res : Bid 1 = 0.56, bid 2 = 0.78, bid 3 = 0.76, bid
4 = 0.49, bi d 5 = 0.8 and bid 6 = 0.64.
P3
would then b e:
Tenderer
1
2
3
4
5
6
Cost
component
1.00x0.6
0.95 x 0.6
0 .93x0 .6
0 .92x0 .6
0.91 x0.6
0.83 x 0.6
P2
Component
+ 0.56x0 .4
+ 0.78x0.4
+ 0.76 x 0.4
+ 0.49x0.4
+ 0.80x0.4
+ 0 .64x0 .4
P3
Score
= 0.824
= 0.882
= 0.862
= 0.748
= 0.866
= 0.754
Rank
4
1
3
6
2
5
Thus it can be deduced from the above results that the
lowest bid is now ranked 4th with a
P3
sco re of 82.4 .
The most viable ten der u nder this proposal then would b e
the second lowest bid with a P3sco re of 88.2 .
Most forms of evaluation can be m ade m ore discrimina-
tory b y the introdu ction of mus ts, or cut-off point s [17, 22];
the proposed technique is no exception to this. Say in the
above evaluation it is deemed that for a firm to be
considered the tenderer must have a bid less than
118000 and aP2score gr eat er than 50 . W e would then
have to exclude bid 6, (120K>118K) and bid 4 P2 :
49 < 50 ). This may lead to exclusio n of a low if not the
lowest bid but, with a P2 score below an acceptable
standard, this means that the contractor has a failing in
som e criterion o ther than cost - therefore the P2 assess-
ment has served its purpose.
Conclusion
The research to date has borne a fundamental decision
aid model to assist the construction owner in choosing a
constructor. The model is currently being stabilized and
validated. A com prehensive survey is presently unde r
way to verify the variables and their weighting indices.
Liaison with owner s to date su gge sts that such a selection
process developed into an expert system would be ac-
cepted with open arms by the industry. As one major
owner put it, 'for too long the process has been a lottery
relying on subjective judgment and past experience' .
Acknowledgements
The authors are most grateful to The Leverhulme Trust for
funding this research and a host of Local Authorities and
Client Groups for their collaboration.
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