Lizzie SaundersManager

Ealing Volunteer Centre

Learning and Volunteering

• Developing Investing in Ealing’s Volunteers

• TIDE training trainers

providing programme tailored training in Brent, Ealing and Harrow

• Quarterly Volunteer Co-ordinator Forums • Publication, Education, preparation

A Choice Blend

What volunteers want from organisation and

managementKatharine Gaskin 2003

Institute for Volunteering Research

“It doesn’t matter what group it is they always expect a little bit

more than you want to give”

Stages of the journey

Doubter Starter Doer StayerImage

Access

Reception

Speed

Clarity Individualism

SupportSupervisionEfficiencyEngagement

AmbassadorsPride of Association

Positive AwarenessDrivers

From Doubter to Starter

• The image

• Methods recruiting

• Selection

VbaseThe role of the

Volunteer CentreMillennium

Volunteers? Interview process 3 R’s matching referral (back)

From Starter to Doer

• Induction into volunteering

• Training for volunteering

informality? and efficiency

orientation what to expect/expected

support how to claim

expenses.

From Doer to Stayer

• management• ethos and

culture

• support and supervision

• structures governance management leadership

aware of the role and needs of volunteer

A choice blend?