A+ Certification Guide · – Learn how to connect and synchronize iOS and Android-based devices’...
Transcript of A+ Certification Guide · – Learn how to connect and synchronize iOS and Android-based devices’...
A+ Certification Guide
Chapter 10
Mobile Devices
Chapter # 10Objectives
� Mobile Device Hardware
– Basic hardware used by mobile devices
– How to upgrade and replace memory cards and batteries
� Mobile Operating Systems
– Differences between open-source and closed-source operating systems
such as Android and iOS.
– Where to find applications and adjust displays.
– GPS and how it relates to mobile devices is briefly covered.
� Mobile Network Connectivity
– Network connectivity and how to connect email accounts
� Mobile Synchronization
– Learn how to connect and synchronize iOS and Android-based devices’ files
and settings.
� Mobile Security
– How to secure a mobile device through passcodes, antivirus software, and
operating system updates
– Backing up data, remote wiping of data, and soft and hard resets
Mobile Device Hardware
� RISC processor
� Touchscreen
� DDR memory
� Lithium Ion Polymer
– Often integrated into the device and nonreplaceable
� Micro USB ports
– Battery charge via micro-USB port
� Mobile devices are not generally upgradeable except
for software
Mobile Operating Systems
� Android versus iOS
� Android:
– Open Source code
– Google sponsored OS
– Linux-based
– Used on smartphones, tablets
� iOS:
– Closed-Source code
– Apple sponsored
– Program licensees pay a fee to create/sell applications
� Windows Mobile also an option
GPS and Geotracking
� Global Positioning System
– Worldwide System of Satellites
– Requires a GPS receiver
� Must be enabled on tablet or phone
� Geotracking
– Tracing and recording device location over time
– Can be disabled by disabling GPS receiver
Mobile Network Connectivity
� Global System for Mobile Communications
– GSM Cellular Connectivity
• 3G/4G
• Transmitter/Receiver adapt to slowest device
� Wi-Fi Networks
– Uses WLAN antenna
• 802.11b/g/n/ac
• Searches for available networks (SSID)
• Select appropriate SSID and enter password
• Troubleshooting involves– Adjusting range to be closer to wireless transmitter
– Selecting correct SSID
– Matching the encryption method
Add a Wi-Fi Network
� Settings � Wireless & Networks.
� Wi-Fi Settings.
� Scan for networks.
� Enter the SSID if required.
� Enter the passcode.
BlueTooth
� Used for short distances
� Useful for adding input/output
devices
– Keyboard/mouse
– Microphone
– Headphone
– Printer
� Troubleshooting involves
– Checking other device for BlueTooth-enabled connection
– Checking charging levels of batteries
– Checking range (10 meters)
– Restarting the device
Email Configuration
� Web Based email
� POP3, IMAP, Exchange
� Troubleshooting email issues
– Check Internet access.
– Verify username passwords are typed correctly.
– Check port numbers to see if default or other port is
used.
– Check security settings for SSL or TLS.
Mobile Synchronization
� Synchronizing an Android Device to a PC
� Synchronizing an iPad2 to a PC
� Other Devices
Mobile Sync Screen for HTC
iPAD Synchronization
� When Mail, Contacts,
and Calendar is
highlighted, a details
screen displays on
the right.
� Sync is the third
option from bottom.
Mobile Security
� Protecting against Stolen or Lost Devices
� Use of Passcode for screenlock
– Numbers
– Drawing a pattern on the display
� Settings ���� Security
iPad
� Go to Settings � General.
� Tap Passcode Lock.
� 4-digit passcode is a default.
– More advanced passcodes can be enabled.
Protecting Against Compromised or Damaged Devices
Use system updates to download the latest set of patches.
Know how to use a device locator application.
Know how to back up data and restore data to a system that has had a hard reset.
Management of Mobile Devices
� Mobile Device Management
– McAfee
– AirWatch
– LANDesk
– Sybase
� Software used to manage large numbers of users in
organizations
Troubleshooting Tips
� Turning Off Applications and Resets
– Soft Reset
– Hard Reset
� On Android
– Settings � Application s�Running Services
– This figure shows running processes. These can be individually disabled or turned off.
� Hard reset returns unit to factory defaults. All settings and data are lost.
What Have You Learned?
– Name at least two major mobile devices in common
use.
– What is the difference between a soft reset and a
hard reset?
– What security measures can be taken to protect a
device from unauthorized use?
Chapter # 10Summary
� Mobile Device Hardware
– Basic hardware used by mobile devices
– How to upgrade and replace memory cards and batteries
� Mobile Operating Systems
– Differences between open-source and closed-source operating systems
such as Android and iOS.
– Where to find applications and adjust displays.
– GPS and how it relates to mobile devices is briefly covered.
� Mobile Network Connectivity
– Network connectivity and how to connect email accounts
� Mobile Synchronization
– Learn how to connect and synchronize iOS and Android-based devices’ files
and settings.
� Mobile Security
– How to secure a mobile device through passcodes, antivirus software, and
operating system updates
– Backing up data, remote wiping of data, and soft and hard resets