A Brandcalled | Fredy Utama | Update
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Transcript of A Brandcalled | Fredy Utama | Update
He got an GPA 3.28 when graduated from Trisakti University (Majoring Industrial Engineering)
FredyUtama was born in Sanggau (West Kalimantan) and raised up in
Jakarta, 33 years ago.
One year after, he realized that the lack of knowledge make his business is not running well.
At age of 22, FredyUtama started his first business in Jalan Sabang Jakarta.
Then, he went to Prasetiya Mulya, Graduate School of Management - Jakarta, to learn more about marketing concepts and the implementation and got 3.5 GPA
When FredyUtama was 25, he faced
another turning point
As a Customer Satisfaction Program Supervisor, he started his first professionals career at Astra International Isuzu Sales
Operation.
He designed, developed and executed CS program and training program for branches to increase their skill and knowledge, not only about the product but also how to interact with the customer
Through team work and depth analysis about the market, he increased sales 4 times.
Not only the sales, FredyUtama developed the training program for his area salespersons and also for the key customer (Hospital Employee, Pharmacists, Distributors)
As an Area Sales Manager for Solo & Jogja Area, he learned how to
organized and facilitated sales team member, made crucial decisions,
delegated responsibilities, and uphold responsibilities through the
decision he made to achieve the sales target.
10 months later, He chose to take the offer from Jansen Pharmaceutical, a division of Johnson & Johnson
Indonesia and made the big leap in his life
In the year 2002, FredyUtama had been promoted to the head office in Jakarta and start his experience in the marketing field
FredyUtama found himself was enlightened by a marketing era where the role of consumers and the importance of interactive communication had been focused on...
His developed a Vermox Goes To School campaign and gave the student
the health information about how dangerous the disease can be.
One year after, he increased sales up to 28% compare with previous year, achieved Vermox 2002 Sales Target in October 2002 and also increased Vermox availability, up to 30% of total market
His responsible as a Product Manager required him to be liaison with people from various levels and various Industries like
Paediatrician, Institution like IDAI, Researchers, Agency, Event Organizer, Outlet and Distributors.
He developed new opportunities and new market for existing service. He also managed, maintained and developed sales from key customer and new customer
In the year 2003, he made another
quantum leap of his
life
FredyUtama developed a printing company,
CiptaMediaKreasindo, with old friends by took
over his friend family business
With his team, he developed the brand revitalization program, developed brand value, developed brand personality, brand architecture and brand structure
In 2005, he started his brand consultancy, BRANDNA
Some of the project: Brand Revitalization Program
Blueprint (For PT Perkebunan Nusantara VIII) &
New Brand Development Program Blueprint (For BERINDO)
a brand is a name, term, sign, symbol
Finally, FredyUtama realize there is a gap of perception in the market about brand
a brand is a name, term, sign, symbol
a brand is a name, term, sign, symbol
a brand is a name, term, sign, symbol
Therefore, FredyUtama developed an idealism projects, BRANDNA Magazine
To share knowledge about brand/branding and all aspect of the brand
that brand is more than just a logo .....
...... brand is more than just a symbol
“A brand is all about what people think, and say about your
product and your services”
FredyUtama believedA brand is more than simply a name, trademark, a design, a slogan or an easily remembered picture. A brand built by experiencing their value and their promises in customer minds.
but
also
cre
atin
g ex
peri
ence
Not only creating a differentiation
Since April 2008, FredyUtama share his beliefs in brand/marketing/advertising at LaSalle College
International Jakarta
Since February 2008, FredyUtama also share his knowledge about brand strategy in Adamantium Communication as a
Technical Advisor/Brand Strategist
Since November 2008, He did a part time job working out the rebranding program for management consultancy
company and business to business company
He is also active as a guest lecturer and public speaker for brand management subject
brand identity
... not only share his knowledge and his experience in creating a brand through integrated marketing
communication .....
branding activity brand image
advertisingpublic relation/event
sales promotiondirect marketingpersonal selling
..... also sharing marketing universe ......
4P 4C 4E
ProductPricePlace
Promotion
ConsumerCost
ConvenienceCommunication
ExperienceExchangeEveryplaceEvangelism
..... and sharing how customer think when they bought a brand .....
the journey continued ......
a destinationa theme park
new industry
new endeavor
tourismhospitality
an old friend called
offering anopportunity
opportunity to share the concept, the experience insales and marketing area
Target Customer
PULL STRATEGY
PUSH STRATEGY
Maximize the channel
Creating the hidden demand
implement the fundamental strategy of
sales & marketing
18 months goes
sales increase Up to 5 timesbrand awareness increase up to 50%
setting up new organizations
focusing activity on key driver performancemake direction, go with the direction
setting up standard operation proceduremotivating, coaching the team
creating supportive working environment
listen to the competitor movementimplement different standard, different activity
encouraging team to think inside and out of the box
after
then
Increasing Number of Contribution Outlet more than 200%Market Focus Growth up to 200%
outlet development / market development
safari education goes to schoolsafari education goes to hotel
product bundling with others tour operatorcreating package for different market
joint promotion with other company
hotel / travel agent information blast
membership cardinternet & social media campaign
road show event
others sales & marketing program
together with the team
Bali Safari & Marine Park = The Indonesia Leading Amusement park
Bali Safari & Marine Park = The first destination place for Australian and Japanese
achievement
trying hard to combine creativity with people development
trying hard to increase the brand awareness
and most difficult things is to convert the brand awareness to
brand usage
it is a never ending journeylooking for different challenge
creating my success experience
is it the journey end?
creating my own definition to success
looking for other endeavor
Hopefully, FredyUtama will have an
opportunity to share his experience and
also his knowledge in your company
together creating success
Thank you
[email protected] 88 359 7494