A BESPOKE APPROACH TO BUSINESS - Leisure Opportunities · A BESPOKE APPROACH TO BUSINESS ESPA [pron...
Transcript of A BESPOKE APPROACH TO BUSINESS - Leisure Opportunities · A BESPOKE APPROACH TO BUSINESS ESPA [pron...
3 3
OUR ROOTS 3
OUR PRODUCTS 6
OUR TREATMENTS 16
AWARD-WINNING TRAINING 20
BUSINESS SUPPORT 22
OUR CLIENTS 26
AWARDS 29
PRESS 30
A BESPOKE APPROACH TO BUSINESS
ESPA [pron e’spa] noun. A ‘World’ of Spa and Wellness.
Value: verb. The Ultimate Spa Experience for the Guest, Commercial Value for the Client
Intricacy: adverb. (presented simply)
Origin: A luxury global brand, highly experienced team, worldwide support network and a genuine commitment to delivering the best.
Since the age of 21, Susan has
devoted her professional life to spa
and wellness, enriching people’s lives
globally. Her passion and aptitude
for the creation and management
of spas and natural products has
underpinned the success of health
retreats, luxury spas and wellness
centres internationally. Susan’s career
has also included health and beauty
journalism, spa education programmes
and the extensive development
of natural skincare and body care
products, which are based on the
principles of science and nature’s
powerful and efficacious ingredients.
The culmination of this knowledge
and a clear vision for what the spa
industry should be offering, led Susan
to create ESPA in 1993. In 2010, Susan
was honoured with an MBE from the
Queen in recognition of her services to
the spa and beauty industry.
SUE HARMSWORTH MBE.FOUNDER AND CEO, ESPA
UNIVERSALLY RECOGNISED AS ONE OF THE WORLD’S LEADING SPA EXPERTS, SUSAN HARMSWORTH’S INNOVATIVE, INSPIRATIONAL AND FORWARD THINKING APPROACH HAS SHAPED THE LUXURY SPA INDUSTRY INTO WHAT IT IS TODAY.
As the pace of modern life keeps accelerating,
our products and philosophy are more salient
now than ever before. ESPA was born from a
deep-rooted belief that in order to progress with
pace, you need to stop, recharge and reconsider.
Our spa knowledge and heritage, married with
natural ingredient intelligence, means we are a
unique business with equally unique products.
No one understands the synergies of mind, body
and soul better than ESPA.
This is not something we do, it’s everything we do.
As the world around us changes, our focus and
philosophy remains the same.
OUR ROOTSIt seems like yesterday, but in fact it began 30 years ago when Sue Harmsworth had a vision that, as commercialism, technology and greater consumer consumption increased, so would stress levels.
Spa China Awards 2012
– Best spa products
– ESPA 24-Hour Eye Moisturiser
3
6
Every encounter with ESPA
brings with it a profound sense
of pleasure and discovery. Our
award-winning skincare range,
indulgent body collection and
men’s essentials combine optimal
levels of active ingredients –
select multiple actives, fusing
essential oils, marine extracts and
botanicals – that work in harmony
with you and your skin.
Each product we create is developed to meet the soaring expectations our therapists share with their spa customers worldwide – for both instant and long-lasting results.
FOUND IN LEADING SPAS AROUND THE WORLD, OUR LUXURIOUSLY NATURAL RANGE OF SKIN AND BODY CARE IS TESTAMENT TO OUR METICULOUS ATTENTION TO THE FINEST DETAIL.
OUR PRODUCTS
visit espaskincare.com
Obsessive by nature, we are
meticulous about every detail of
every product we create - from
the sumptuous textures to the
unique and evocative aromas.
Each part is as important as the
other, providing the very best
in luxury skincare, transforming
your client’s everyday routine
into a pleasurable ritual.
RED Magazine – Best of Beauty 2012
– Best Everyday Scrub
– Invigorating Body Reviver
8
ESPA NEVER COMPROMISE ON QUALITY AND WE GO TO THE ENDS OF THE EARTH (LITERALLY) TO SOURCE THE FINEST AND MOST ACTIVE INGREDIENTS IN NATURE.
ESPA products are free from
Synthetic colour, fragrance
and parabens
Phthalates
DEA & TEA
Mineral oil
SLS & SLES
Silicone
Propylene glycol
Petrolatum
Our formulations blend exceptionally potent ingredients for optimal synergy, yielding unparalleled results.
Our factory in Somerset, England
Is licensed and accredited by
the Soil Association Ecocert
and the Organic Food Federation
Is accredited by the Fairtrade
Foundation
Is against animal testing and
none of our formulations have
ever been tested on animals
Is environmentally sound
Selects every batch of essential oil.
OUR PRODUCTS
Nothing is as powerful as nature and this provides the fundamental
building blocks to everything ESPA. We never replicate, imitate
or mimic. Our deep-rooted obsession in skincare has unleashed
and unlocked some of the most natural therapeutic formulas.
The result... a complete skincare collection and spa treatments
you’ll find both effective and therapeutic. It’s as simple as that.
We are proud to be a British company which manufactures our
products in our own factory in Somerset, England.
Natural Health & Beauty Awards 2012
– Best Face Mask
– ESPA Skin Radiance Mask
10
FACE ESSENTIALS CLEANSE & EXFOLIATE
Hydrating Cleansing Milk 200ml
Balancing Foam Cleanser 150ml
Refining Skin Polish 55ml
SPAFRESH
Hydrating Floral Spafresh 200ml
Hydrating Floral Spafresh Spritzer 100ml
Balancing Herbal Spafresh 200ml
Balancing Herbal Spafresh Spritzer 100ml
MOISTURISE
24-Hour Replenishing Moisturiser 55ml
24-Hour Balancing Moisturiser 55ml
TREATReplenishing Face Treatment Oil 28ml
Balancing Face Treatment Oil 28ml
24-Hour Skin Saviour 40ml
Essential Protective Serum 25ml
Essential Cleansing Mask 55ml
Purifying Tea Tree Gel 55ml
EYES
Soothing Eye Lotion 100ml
24-Hour Replenishing Eye Moisturiser 25ml
Bio-Active Eye Cleanser 100ml
AGE-DEFYINGNourishing Cleansing Balm 60g
Revitalising Bio-Serum 25ml
Regenerating Moisture Complex 55ml
Regenerating Face Treatment Oil 28ml
Lift & Firm Intensive Serum 15ml
Lift & Firm Intensive Eye Serum 15ml
Lift & Firm Moisturiser 25ml
Lift & Firm Eye Moisturiser 15ml
Lift & Firm Mask 55ml
AGE-ENHANCINGLIFESTAGE NET8 Serum 30ml
LIFESTAGE Stage Release Moisturiser 50ml
LIFESTAGE Stage Release Moisturiser 25ml
LIFESTAGE Stage Release Eye Moisturiser 15ml
FACE SOLUTIONSCellular Hydration Intensive Serum 15ml
Skin Radiance Moisturiser 25ml
Skin Radiance Mask 25ml
Repair & Restore Intensive Serum 15ml
Repair & Restore Moisturiser 25ml
Calm & Soothe Intensive Serum 15ml
Calm & Soothe Moisturiser 25ml
Calm & Soothe Mask 25ml
SKINCARE SOLUTIONS COLLECTIONSLift & Firm
Skin Radiance
Intense Hydration
Age-Defying
OUR PRODUCTS
OUR PRODUCTS
11
BODY ESSENTIALS Essential Cleansing Gel 200ml
Body Smoothing Shower Gel 200ml
Detoxifying Salt Scrub 10 x 50g
Invigorating Salt Scrub 10 x 50g
Relaxing Salt Scrub 10 x 50g
Exfoliating Body Polish - Tube 200ml
Exfoliating Body Polish - Jar 180ml
Energising Shower Gel 200ml
Invigorating Body Reviver 200ml
Nourishing Shower Cream 200ml
MOISTURISEEssential Body Moisturiser - Tube 200ml
Essential Body Moisturiser - Jar 180ml
Deeply Nourishing Body Cream - Tube 200ml
Deeply Nourishing Body Cream - Jar 180ml
Pink Hair & Scalp Mud - Tube 200ml
Pink Hair & Scalp Mud - Jar 180ml
Body Silk Spray 100ml
Rejuvenating Hand Cream 55ml
Energising Body Lotion 200ml
Smooth & Firm Body Butter 200ml
BATH & BODYDetoxifying Seaweed Bath 200ml
Bath Oils 200ml
Bath Oils 100ml
Body Oils 100ml
Detoxifying Energising Fitness
Soothing Resistance Restorative
Nourishing
OUR PRODUCTS
BATH & BODY ESSENTIALS Bergamot & Jasmine Body Lotion 250ml
Bergamot & Jasmine Body Wash 250ml
Bergamot & Jasmine Hand Lotion 250ml
Bergamot & Jasmine Hand Wash 250ml
Zesty Lemon Body Lotion 250ml
Zesty Lemon Body Wash 250ml
Zesty Lemon Hand Lotion 250ml
Zesty Lemon Hand Wash 250ml
MEN’SInvigorating Facewash 150ml
Clarifying Skinscrub 70ml
Dual-Action Shavemud 200ml
Postshave Rescue 70ml
Energising Shower Gel 200ml
Invigorating Body Reviver 200ml
HYDRATE The Hydrator 35ml
Balancing Hydrator 70ml
Brightener 35ml
Age-Rebel Eye Hydrator 25ml
Age-Rebel Moisturiser 35ml
ESPA ALSO OFFERS:Gift Range
Corporate Gift
In-room Amenities
Travel sizes
14
NET (NATURAL ENCAPSULATION TECHNOLOGY)
NET - Natural Encapsulation Technology
An innovative and intelligent delivery system that utilises a natural protective outer shell to hold a multitude of microspheres - each infused with a unique blend of individual actives in their purest most concentrated form.
Outer Shell
1. Protects microspheres
2. Primes skin
Microspheres
1. Holds our unique formula
2. Contains a carrier
3. Primer + Carrier = Greater penetration & more efficacy
OUR PRODUCTS
151515
SMART DELIVERY
TYPICAL SERUM
100um
ACTIVES
EP
ID
ER
MI
S
100um
NET8 SERUM
ACTIVESE
PI
DE
RM
IS
DELIVERY - Intelligent Stage Release
The protective outer shells burst when massaged into the skin, releasing a skin-priming activator. This primer, when combined with the heat of the skin, melts the microspheres allowing them to propel targeted actives directly into the epidermis. The microspheres occur in different sizes and so release the concentrated actives into the skin in stages over an eight-hour period.
EFFICACY RESULTSESPA LIFESTAGE NET8 Serum has been rigorously tested ona broad spectrum of the most visible signs of ageing, underindependent clinical trial conditions to ensure efficacy.
Bringing together the most effective ingredients and techniques from around the world, our treatments combine the purest levels of the most potent natural ingredients with the latest age-defying technology. The following are a few of our most popular.
WITH A SELECTION OF ESPA TREATMENTS RANGING FROM RESULTS-DRIVEN FACIALS TO SIGNATURE BODY TREATMENTS AND WELLNESS PROGRAMMES, EACH IS TARGETED SPECIFICALLY TO CLIENTS’ NEEDS.
ESPA FACIALSOur facials begin with a detailed
consultation and in-depth skin
analysis using technology to
identify skin conditions not visible
to the naked eye. Each facial
is specifically tailored to the
individual and varying needs of
the client to ensure that optimal
results are achieved each and
every time.
From essential 60 minute facials
to targeted treatments like our
90 minute advanced facials that
use Super Active™ products
with Tri-Active® ingredients,
we offer a complete menu for
your clients to select from.
LIFT & FIRM FACIAL –
85 minutes
An advanced facial using Super
Active™ products to improve
skin tonicity and firmness and
enhance cellular regeneration.
This facial uses Tri-Active®
ingredients combined with
specialised facial massage
lifting techniques to help combat
the signs of ageing, stimulate
collagen production and deliver
intensive results, the benefits of
which can be seen immediately.
SKIN RADIANCE FACIAL –
55 minutes
This revitalising facial treatment
helps refresh tired skin, giving a
noticeably brighter and naturally
radiant appearance.
A special application of ESPA
Skin Radiance Moisturiser; rich
in natural AHAs and BHAs from
Hawaiian Algae and Meadowsweet,
helps to smooth, reduce irregular
pigmentation and brighten the skin
to deliver instant results.
ADVANCED ENZYME FACIAL –
85 minutes
A powerful and highly effective
facial to boost cell regeneration
and give an instantly smooth, softly
glowing complexion.
A deep brush cleanse is followed
by an intense Enzyme Peel
containing botanical extracts
and Pumpkin Enzymes to deeply
exfoliate and remove dead skin
cells. After a soothing massage
using Rose Quartz Crystals to
help cool and calm, a Lifting and
Smoothing Mask is applied to give
your skin a more plumped and
firmer appearance.
18
OUR TREATMENTS
ESPA BODY TREATMENTSAs you may well expect from leaders in spa,
we offer a diverse range of solution-led ESPA
body treatments and massages, each one again
designed and tailored specifically to ensure
your clients experience the best physical and
emotional therapeutic benefits depending on
their needs and requirements.
ESPA BODY RITUAL – 115 minutes This treatment combines a body wrap and
massage to restore equilibrium, peace of mind
and bring deep relaxation to body and spirit.
Following body exfoliation, a Marine Algae or
Mud wrap is applied and the scalp gently
massaged. Once you have taken a refreshing
shower, a tailor made aromatherapy massage
takes place, leaving you with a sense of
well-being, cleansed and revitalised.
Choose from the following: Detoxifier, De-Stresser, Muscle Relaxer, Jet-Lag Reviver, Immune Booster, Energiser, Body Toner.
BACK, FACE & SCALP TREATMENT – 85 minutes or with hot stones 115 minutes
Renowned as our ‘Hero’ treatment and loved
by all; this ESPA experience delivers triple
results by targeting three key areas – the back,
the face and the scalp, making it the ideal
treatment for anyone.
LIFT & FIRM HIP & THIGH TREATMENT – 55 minutes
A highly effective, stimulating treatment to target
cellulite, fluid retention and uneven skin texture.
Using potent marine extracts, iced mitts, a deep
detoxifying massage and specialised stomach
massage techniques to help cleanse and purify
the colon, giving excellent results. Ideal for
people concerned by the appearance of cellulite.
A course of 6 treatments is recommended.
ESPA DETOX WRAP - 55 minutes
A body wrap specifically designed to comfortably
raise the temperature and induce perspiration
to help speed up the elimination of toxins and
improve circulation.
Following skin brushing and exfoliation a
complete body wrap of Marine Algae combined
with Detoxifying Body Oil is blended and applied
to help purify the body and hydrate the skin.
The treatment ends with a mind calming scalp
massage for ultimate relaxation.
PRE & POST NATAL TREATMENT - 25 or 55 minutes
A deeply nourishing body massage designed to
target areas prone to stress and tension during
or after pregnancy.
Gentle back exfoliation, if required, is followed by
a soothing body massage specifically designed
to suit your individual concerns, focusing on the
areas needed to alleviate muscular aches, whilst
helping to relax, restore and revitalise. A course of
6 treatments is recommended following the first
trimester of pregnancy.
ESPA MASSAGES
AROMATHERAPY MASSAGE - 40 or 55 minutes
ESPA aromatherapy massage is essential,
professional and specific, using a blend of
individually chosen oils. A personal consultation
will ensure that you receive a unique treatment
to suit your specific needs.
Choose from the following: Detoxifier, De-Stresser, Muscle Relaxer, Jet-Lag Reviver, Immune Booster, Energiser, Body Toner
HOT STONE MASSAGE - 40 or 55 minutes
A therapeutic full body massage using
aromatherapy oils and warm volcanic stones
to relieve deep muscle tension. The warmth
of the stones penetrates your muscles to
soothe aches and pains; helping you to
unwind and your body to feel rejuvenated.
Includes: Hot Stone Aromatherapy massage to back, legs, arms, abdomen, neck /shoulder massage.
SWEDISH MASSAGE - 40 or 55 minutes
A traditional full body massage using firm pressure
to promote relaxation and ease muscle tension.
This treatment is ideal as an introduction to
massage; stimulating movements help soothe tired
aching muscles to leave you relaxed and revived.
DEEP MUSCLE MASSAGE – with or without hot stones - 40 or 55 minutes
A powerful massage designed to alleviate
deep-seated tension and muscular stress.
Specialised techniques concentrate on specific
areas of concern and alleviate common
discomforts such as a stiff neck, painful
lower back pain and sore, tight shoulders.
19
OUR TREATMENTS
ESPA treatments have been created to provide long-term benefits, which can be continued with the use of ESPA products at home – turning a daily routine into a luxurious pleasure.
Spa China Awards 2012
Best Spa Facial for Men
– Enzyme Peel Facial
(Peninsula Spa, Hong kong)
ESPA FOR MEN
Our ESPA face and body treatments for men are
specifically tailored to your skin type, each one
designed specifically to ensure you experience the
best physical and therapeutic benefits depending
on your needs.
AGE REBEL FACIAL - 55 or 85 minutes
An effective, age-defying facial designed to deliver
immediate results to tired looking skin, and reduce
fine lines and wrinkles.
MENS SHOULDER, NECK AND FACE MASSAGE - 55 minutes
Whether your skin needs a deep cleanse, a
healthy glow, soothing or hydrating, we encourage
our male guests to experience this personalised
treatment that combines a relaxing shoulder,
neck, face and scalp massage with a tailored
solution to your skin’s needs.
BACK, FACE & SCALP TREATMENT - 85 minutes or with hot stones
Renowned as our ‘Hero’ treatment and loved
by all; this ESPA experience delivers triple
results by targeting three key areas – the back,
the face and the scalp, making it the ideal
treatment for anyone
21
At ESPA our aim is to educate
to a level that provides inspiration
and motivation to deliver award-
winning standards worldwide.
All our training, both theoretical
and practical, is technically
advanced and places great
emphasis on attention to detail
(because we believe your client
can tell the difference).
All of the ESPA courses are
taught by internationally
“WITH ABIDING EMPHASIS ON EDUCATION, AT ESPA WE RECOGNISE THAT HIGHLY TRAINED STAFF ARE VITAL TO THE RUNNING OF A SUCCESSFUL SPA OPERATION AND CRITICAL TO YOUR RETAIL BUSINESS.”
AWARD WINNING TRAINING
recognised trainers who are
vastly experienced therapists
themselves.
Our award-winning postgraduate
Training Academy, at the heart
of our operations in the UK,
offers therapist training that is
progressive, comprehensive and
tailored to a therapist’s particular
requirements at any given
time – with modular courses
ranging from Essentials through
to Advanced and Ayurvedic.
Together with our commercial
training for operational
management, commercial
scheduling, reception skills,
active retail, familiarisation and
standardtraining this advanced
knowledge equates to added
value for our partners.
Our training has won a myriad
of awards across the world.
AsiaSpa Awards 2012 Best Spa Academy of the Year ESPA
22
BUSINESS SUPPORT
We never use the world ‘partner’
lightly. We believe that the key to
success is working hand in hand
with our clients. It is a partnership
in the truest sense of the word
and as such we provide you with
extensive business support from
experienced professionals.
BUSINESS MANAGEMENTOur highly experienced UK
Business Managers and Global
Spa Associates provide a
comprehensive support system
in all areas of spa operations
and a wealth of knowledge of
the spa industry.
A partnership with ESPA therefore
means regular contact and
on-site visits every 4-6 weeks
from a dedicated member of
our team to assist you with
those aspects of your business
which are critical to success,
including joint business planning,
strategic marketing calendar,
KPI analysis, financial reviews,
OUR HERITAGE AS A SPA COMPANY ENABLES US TO UNDERSTAND THE NEEDS OF YOUR BUSINESS AND PROVIDE YOU WITH THE SUPPORT AND THE TOOLS THAT YOU REQUIRE TO THRIVE.
retail merchandising, stock
control, technical and commercial
training, incentives and event
planning, mystery shops, trade
tests, spa standard training, ESPA
gift card management, PR media
to maximise spa opportunities.
MARKETING AND PROMOTIONSWorking to an annual activity
calendar, ESPA presents ongoing
tactical marketing support and
promotional materials to help
increase and develop retail and
treatment sales. New products
and exclusive value added
offers are introduced regularly
throughout the year.
Our marketing and design teams
have an in-depth understanding
of both consumer and skincare
trends, developing compelling
promotions that adopt a
fresh, cutting-edge style to
consistently meet the desires
and demands of discerning
clients, as illustrated opposite.
Includes: ESPA online including
spa locator and social media
support.
BRANDED MATERIALS & TESTERS
Key branded materials and sales
aids are provided with each
opening order. This includes
such items as full colour display
boards, display stands, gift wrap
and boxes, bags, dummy product
display sets, product testers
with stand, comprehensive
product brochures and training
materials, to name but a few.
INCOMPARABLE SERVICE
We have a welcoming Customer
Services team, all experts in
skincare and our treatments
and are dedicated to answering
any queries you or your clients
may have. We can also help you
fulfil your order as quickly as
possible to help meet the needs
of your business.
visit espaskincare.com
ESPA Life at Corinthia, London
ESPA Life at Gleneagles, Scotland
The Spa at Gleneagles by ESPA, Scotland
ESPA at The Istanbul EDITION, Turkey
ESPA at D-Hotel Maris, Turkey
ESPA at The Ritz-Carlton Powerscourt, Ireland
ESPA at The Ritz-Carlton, Moscow
ESPA at The Ritz-Carlton, Tokyo
ESPA at The Ritz-Carlton, Sanya, China
The Ritz-Carlton Spa by ESPA, Hong Kong
The Ritz-Carlton Spa by ESPA, Shanghai, Pudong
ESPA at Phulay Bay, a Ritz-Carlton Reserve, Krabi
The Ritz-Carlton Spa by ESPA, Okinawa, Japan
ESPA at The Leela Palace, Udaipur
ESPA at The Leela Palace, Delhi
The Leela Mumbai
ESPA at Acqualina, Florida
L’Andana - Italy
ESPA at Castello del Nero, Tuscany
ESPA at The Europe Hotel, Ireland
ESPA at the g, Galway
Metropole ESPA, Monte Carlo
ESPA at Resorts World Sentosa, Singapore
ESPA Riga, Latvia
ESPA at Victoria Jungfrau, Switzerland
ESPA at Yas Viceroy, Abu Dhabi
One&Only Spa, Reethi Rah, Maldives
One&Only Spa, Le Saint Géran, Mauritius
One&Only Spa, Royal Mirage, Dubai
One&Only Private Spa, The Palm, Dubai
One&Only Spa, Cape Town, South Africa
One&Only Spa, Palmilla, Mexico
Bvlgari Knightsbridge, London
Bvlgari Hotel & Spa, Bali
Bvlgari Hotel & Spa, Milan
The Peninsula Spa - Hong Kong, Bangkok, Tokyo, Shanghai, Chicago, New York, Beijing
Culloden Estate & Spa, Ireland
Four Seasons, Hampshire; Park Lane, London; Baltimore, Beverly Wilshire, Lisbon
Kameha Grand, Bonn
Loch Lomond Golf Club, Scotland
One Spa, Edinburgh, Scotland
Mandarin Oriental Barcelona, New York, Washington, Atlanta, Miami, Las Vegas, Bermuda, Guangzhou
Sequoia at The Grove, Chandlers Cross, Hertfordshire
Slieve Donard, Co. Down, Ireland
Turnberry Resort, Ayrshire, Scotland
Some of our projects
currently in progress:
The Spa at One&Only Sanya,
China
ESPA at Ritz-Carlton Kyoto,
Japan
ESPA at Ritz-Carlton Langkawi,
Malaysia
ESPA at Ritz-Carlton Reserve
Ubud, Indonesia
The Spa at Close House Hotel
& Golf, UK
The Spa at Omkar Worli,
Mumbai
ESPA at The Leela Palace,
Chennai
ESPA at The Joule, Dallas
ESPA at Times Square, Vietnam
ESPA at Santa Monica Beach
Resort, Cape Verde
H Hotel, Barbados
ESPA at Fairmont, Baku
10 Trinity, London
The Hideaway, Dominican
Republic
Las Brisas Nizuc, Mexico
ESPA at The Mondrian Hotel,
Doha
Nikki Beach Bodrum
26
OUR CLIENTS
visit espaskincare.com
OUR CLIENTS
29
AWARDS
AWARDSOUR DRIVE TO RAISE THE BAR EVER HIGHER IS REFLECTED IN THE GROWING NUMBER OF AWARDS WE RECEIVE EACH YEAR.
Asia Spa Awards 2012
Best New Spa of the Year
- ESPA at Resorts World Sentosa, Singapore
Best Spa Design of the Year
- The Ritz-Carlton Spa by ESPA, Hong Kong
Best Spa Academy of the Year
- ESPA
SpaFinder Wellness: 2012 Readers’
Choice Awards
Best Spa in India - Winner
- ESPA at the Leela Palace, Udaipur
Best Spa in the Middle East - Winner
ESPA at Yas Viceroy, Abu Dhabi
Best Spa in Russia - Winner
- The Ritz-Carlton Spa by ESPA, Moscow
Best Spa in South Africa - Winner
- One & Only Spa, Cape Town
Best Spa in Japan - Winner
- The Ritz-Carlton Spa by ESPA, Tokyo
Best Spa in Mauritius - Winner
- One & Only Spa, Le Saint Geran
SpaChina Awards 2012
Best Spa Concept in China
- The Peninsula Spa, Shanghai
Best Spa Product
- ESPA 24 Hour Eye Moisturiser
Condé Nast Traveller Readers’ Travel Awards
Winner – Best UK Hotel Spa
- ESPA Life at Corinthia, London
Good Spa Guide
5 Bubbles – Highest Rating
Bulgari Spa, London
World Spa Awards 2012
Winner - Best Hotel Spa in Africa
- One&Only Spa, Cape Town
World Luxury Spa Awards 2012
Best Luxury Hotel Spa, Russia
- ESPA at The Ritz-Carlton, Moscow
Best Luxury Resort Spa, India
- ESPA Spa at The Leela Palace, Udaipur
Best Luxury Resort Spa, UK
- The Spa at Gleneagles by ESPA
Travel & Leisure Design Awards 2012
Best Spa
- ESPA at The Istanbul EDITION
Senses Awards 2012
Best City Spa
- ESPA Life at Corinthia, London
Professional Beauty
Most Inspiring Spas 2012
- ESPA Life at Corinthia, London - Winner
National Lighting Design Awards 2012
Lighting for Leisure Award
- ESPA Life at Corinthia, London
Red magazine Best of Beauty 2012
Best Everyday Scrub
- ESPA Invigorating Body Reviver
Natural Health Beauty Awards 2012
Best Face Mask
- ESPA Skin Radiance Mask
Travellers’ Choice Awards 2012
Best Spa in Mauritius
- One&Only, Le Saint Geran
Foders.com 2012- 10 Best Luxury Spas
- ESPA at Phulay Bay,
A Ritz-Carlton Reserve - In Top 10
RIBA Design Award 2012
- The Spa at Four Seasons, Park Lane
American Spa 2011 –
Professional’s Choice Awards
Favourite Multiple Location Spa Brand 2011
- ESPA
SpaFinder Readers’ Choice Awards
Best Spa Brand & Best Spa Product 2011
- ESPA
Spa Asia Crystal Awards –
Best In-Spa Training Programme 2011
- ESPA
Silver Sage 2011 Spa Awards –
Reader’s Choice – Best Resort/Hotel Spa
- Africa & Middle East
- One&Only Spa Cape Town
American Spa 2011 –
Professional’s Choice Awards
Favourite Romantic Spa 2011
- One&Only Spa Pamilla, Mexico
World Luxury Spa Awards 2011
Best Luxury Resort Spa within India
- ESPA at The Leela Palace, Udaipur
AsiaSpa Awards
Best Spa Therapist of the Year 2011
- The Spa at The Leela Palace, Mumbai
Condé Nast Traveller –
Readers’ Spa Awards 2011
Award Winners –
- One&Only Spa, Reethi Rah, Maldives
- The Spa at Gleneagles by ESPA, Scotland
- Sequoia at The Grove, Hertfordshire,
England
- Metropole ESPA, Monte Carlo
- ESPA at Castello Del Nero, Florence
- ESPA at The Ritz Carlton, Moscow
SpaFinder Readers’ Choice Awards
Best Spa Brand 2008 - 2011
- ESPA
Spa Asia Crystal Awards
Best Spa Company 2007 - 2010
- ESPA
DISCOVER MORE
ABOUT THE WORLD OF ESPA AT
www.espaskincare.com
ESPA International (UK) Limited. GU9 7XX +44 (0)1252 742800