Tax Administration Division Louisiana Department of Revenue Presented by Michelle Galland
A 2010 Frog Tale By Ann Galland
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Transcript of A 2010 Frog Tale By Ann Galland
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A 2010 Frog Tale
© Galland.be, December 2009
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Many great tales and stories from our childhood time start with
“Long ago, back when the animals could talk and people could understand them, …”
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Sometimes I still wonder how it was like then, back when the animals could talk.
And also what happened ever since…
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Well, to be quite honest with you, on the animal side, nothing really changed. The animals still do talk, it is just that many of us no longer know how to listen.
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As I child, I loved to listen to the beautiful Frog Prince Story.And I was mesmerized by the phrase
“you have to kiss a lot of frogs, before you may find your prince”….
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I grew up and still like the frog tale. The only thing that changed in the mean time is that I found out that kissing at random does not really work. I also realized that too many are watching the same frog ponds at the same time.
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However, some do find their princes.
Now, “finding” princes is one part of the story.
“Keeping” them charmed and happy ever after is another one.
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Here comes the contemporary and highly rewarding story of the frog-loving company that understands the subtle game of crafting a customer intimacy strategy that is fully oriented towards the needs and aspirations of the frog princes it has in mind.
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engageinteractconnect
The frog-loving company connects, interacts and engages with its customers through delivering unique and authentic personal experiences that overwhelm expectations.
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Guess what’s happening?
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In turn, customers spontaneously share the great experiences they have with the company’s brand and the company’s people. They tell virtually anyone they cross along their path.
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May 2010 be your year of kissing more princes than frogs.
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Wishing you a great 2010 !
Ann