981 Chap13 Biz Human Resources (Final)
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Lecture 13 Human Resource Management: Acquiring and Building Employees’ Skills and Capabilities
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Transcript of 981 Chap13 Biz Human Resources (Final)
Lecture 13
Human Resource Management: Acquiringand Building Employees’ Skills and
Capabilities
GE’s HRM system
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Chapter 13Human Resource Management: Acquiring
and Building Employees’ Skills and Capabilities
1. Describe five components of a human resource system and its interaction for a competitive advantage.
2. Appreciate issues in the recruiting process for qualified people and the selection process.
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Chapter 13Human Resource Management: Acquiring
and Building Employees’ Skills and Capabilities
3. Explain training and development activities help to build abilities, skills and knowledge of company employees.
4. Understand the process of appraising employee’s performance is a major factor influencing the way they wish to contribute to achieving a company’s goals and objectives.
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Chapter 13Human Resource Management: Acquiring
and Building Employees’ Skills and Capabilities
5. Explain why linking pay to performance in a fair and equitable manner is an important source of employee motivation and commitment to a company.
6. Appreciate the importance of good labor relations and the importance of collective bargaining in aligning the goals of employees and companies.
Five Components for HRM System
Labor Relations-Performance Appraisal
Four Steps for HR Selection Process
Types of Standardized Tests
Training NeedsAnalysis
Methods For Training and Development
Who Appraises Performance?
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Chapter 13Human Resource Management: Acquiring
and Building Employees’ Skills and Capabilities
A New perspective in HRM• Not yet adopted by the vast majority of
management • The individual is the most important resource
in the organization• As any other resource, they are an asset, not
only limited in supply but also increase in value over time
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Chapter 13Human Resource Management: Acquiring
and Building Employees’ Skills and Capabilities
A New Perspective in HRM• In addition people make the “just noticeable
difference” between any two similar companies• Wal-Mart’s management used superior customer
service as their competitive advantage and were able to overtake K-Mart!
