GLOBAL PATIENT CARE

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Hazza Bin Zayed Street, P.O Box 33566, Abu Dhabi, United Arab Emirates

+971 2 304 1111 +971 2 222 2363 info@vpshealth.com www.vpshealth.com

WELCOME ON BOARD

VISIONWherever we operate, we want to be the most preferred and most trusted name in quality healthcare, support functions and allied services.

MISSIONWe aim to achieve world-class corporate governance in healthcare, making full use of technology and the latest medical advances to provide the world with services and solutions that exceed expectations.

CORE VALUESCompassion for our patients. Teamwork with our sta� and partners. Integrity in our professional conduct. Responsible corporate citizenship.

MESSAGE FROMTHE CAPTAIN

Dear patron, �e world is getting more health-conscious by the day, seeking destinations that o�er scalable and reliable healthcare solutions. At VPS Healthcare, we are committed to provide a comprehensive patient management in countries across the world. With the latest innovation and technology by our side, it has been our constant endeavour to deliver medical services that are on par with global standards. But our business goal goes beyond generating revenues. We work relentlessly towards becoming a positive force wherever we operate. For instance, in the Middle East we own a network of hospitals that need a steady throughput of patients to remain �nancially viable. But we also run an extensive occupational health service, and our mobile clinics take screening and testing into communities and workplaces, rather than waiting for them to develop problems. It may ultimately cost us, but we �rmly believe that prevention is better than cure.

Our philosophy relates to the needs of a growing and ageing global population. By 2050, the world's population will rise to 9.7 billion, with 2 billion over the age of 60. Clearly, the need is for high-quality healthcare that is accessible, a�ordable, and sustainable. VPS Healthcare is itself maturing. We have grown rapidly in the 10 years of our existence and are still growing - regionally, internationally and in diversity of activities.

Dr. Shamsheer VayalilFounder and Managing DirectorVPS Healthcare

EXPANDING HORIZONS

GROUP COMPANIES

Global Network & Strategic partnership:

Between hospitals, medical centers, and pharmaceutical exports, VPS Healthcare has developed an extensive international coverage - a presence that is growing steadily as the group pursues opportunities for further diversi�cation and strategic synergies. From being exclusively based in the United Arab Emirates, VPS has entered the neighboring GCC countries, India and Germany. �e group is poised to further strengthen its operations at home and abroad. With ambitious expansion plans, VPS Healthcare is set to bring healthcare bene�ts and strategic value to new markets.

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ABU DHABI | MUSAFFAH SOHAR | SALALAH

WHERE EXCELLENCE TAKES WINGS

CARDIOLOGY�e GE Innova 2100 �at panel machine installed at our centre is the most advanced cardiac catheteriza-tion equipment in the world. Precision Echocardiog-raphy, CT Scan, MRI (Magnetic Resonance Imaging) and a sensitive Biochemistry Laboratory complement the technical facilities of the centre. A world class, state-of-the art Cardiac Electrophysi-ology division with the facilities for conventional as well 3D mapping-guided ablation of simple and complex cardiac arrhythmias, as well as implanta-tion and advanced follow up of cardiac devices like ICDs (Implantable cardioverter-de�brillator), CRTs (Cardiac Resynchronisation �erapy),and CRTDs (Cardiac Resynchronisation �erapy with De�brilla-tion) is operational on a full time basis here. Cathlab facilities and Interventional Cardiology services are available round the clock, every day of the year. �e core cardiology team includes clinical cardiologists, Adult Interventional Cardiologists, Cardiac Electro Physiologists and Pediatric Cardiologists, committed to deliver world class medical care for the patients

ONCOLOGY�e Centre of Excellence in Oncology o�ers comprehensive care for all types of cancer, in both adults and children. Our lead consultant at VPS Lakeshore, Cochin, is a world renowned oncologist with over 40 scienti�c publications and several international and national awards to his credit. He is considered a beacon of hope for many cancer patients around the world. Naturally, our Depart-ment of Radiation Oncology is home to the most cutting-edge technology and is capable of delivering medical, surgical, and radiation oncology. Diverse types of cancer are treated here, and people from all across the country, and overseas, come to our centre for diagnosis and treatment.

UROLOGY Our Urology centre is well know for its renowned doctor team and standard-setting facilities. Urology surgery today has advanced to laparoscopy, and our center is exceptionally skilled at performing minimally invasive surgeries. �e cenre routinely does laparoscopic nephrectomy for cancer, pyeloplasty for obstruction, stone surgery and bladder surgery. Our lead Urology consultant is the third surgeon in the world to perform live, related laparoscopic renal transplant. Having done the largest series of Kidney Transplantations in Kerala, PCNLs (Keyhole surgery for kidney stones) and being the leading Laparoscopic Urology Centre in India, this team has distinguished itself in all areas of Urology Services. �e Urology centre also has experts that oversee surgery and world-class treatment for male infertility and impotence.

CENTRES OF EXCELLENCE

ORTHOPEDICS, RHEUMETOLOGY &SPORTS MEDICINEOur centre is credited with pioneering advanced orthopedics in the UAE for the past 17 years and has performed over 10,000 knee and joint replacement surgeries with an exceptional success rate. Our experienced consultant established the �rst centre of excellence for joint replacement and advanced orthopedics in the Middle East. �e department is also skilled in treating a range of musculoskeletal issues for patients su�ering from chronic diseases like rheumatoid arthritis, osteoarthritis, gout, pseudo gout and �bromyalgia. �e centre provides comprehensive treatment for bones, joints and associated structures for adults and children.

GASTROENTEROLOGY AND GASTROINTESTINAL SURGERY We have one of the best Gastronenterology and Gastrointestinal Surgery departments in terms of strength, skills and experience. Our panel doctor has pioneered the growth of basic and advanced laparoscopic surgery, with over 30 years of experience in GI surgery. He has also been credited with having one of the world's highest rates for successful pancreatic surgery. With our skilled GI surgeons and cutting-edge facility, the National Board of Examination has authorized our experienced surgeons to provide additional training to quali�ed general surgeons for the GI surgery sub-specialty. Our centre has received recognition to train surgeons for the Royal College of Surgeons of Edinburgh fellowship examinations. With an integration of all support specialties like Radiology, Oncology, Radiation Oncology and Medical Gastroenterology, our patients su�ering from GI system disorders get comprehensive treatment under one roof.

NEUROSCIENCESome of the diseases that are treated under neurosciences include stroke, epilepsy, tremors, multiple sclerosis, and memory and behavioral disorders. Emergency removal of blood clots, manage-ment of skull fractures, tumor removal form the brain and many other conditions fall under the purview of this department.

Led by a panel of eminent neurologists, the department takes pride in o�ering the highest level of patient care through its leading edge clinical and non-clinical programmes, focusing on the disorders of the nervous system.

CENTRES OF EXCELLENCE

MULTI ORGAN TRANSPLANT�e Multi Organ Transplant Department, o�ers a host of services, include transplants of liver, kidney, heart, lungs, intestine, pancreas and bone marrow. Our inderdisciplinary specialty transplant team, headed by world famous specialists in Urology and Gastroenterology, have demonstrated higher gra� survival rates compared to the best in the world.

�e Multi Organ Transplant Department is highly skilled and includes state-of-the-art service to patients under one roof, supported by cutting-edge technology and infrastructure. VPS group has been a pioneer in Solid Organ Transplantation with exceptionally high success rates.

FERTILITY CLINIC�e Fertility Clinic is a centre for Reproductive Medicine which o�ers each patient state-of-the-art technology from worldwide sources. Apart from that, world renowned infertility and IVF programs, as well as leading family balancing options and genetic testing are also o�ered. All fertility treatments are o�ered in one location for patients' convenience.

Fertility services:

l In Vitro Fertilization (Ivf)l Intra-cytoplasmique Sperm Injection (Icsi)l Intra Uterine Insemination (Iui)l Oocyte Or Egg Freezingl Semen/Tissue Freezingl Tesal Natural Cycle IVFl Blastocyst Culturel Assisted Hatching (Ah)l Genetic Testing Using Pgd/Pgs

MOTHER & CHILDMedeor Mother and Child Centre of Excellence is an epitome of wellness and care. It aims to improve the quality of maternal and newborn health services and reduce illness and critical conditions through the highest quality of medical advances and physician know how.

�e Centre welcomes women of all ages, throughout their life. It dedicatedly serves all health issues through regular screening and early diagnosis, and treats each guest with individual attention and compassion. An essential component here is the unique partnership between the guest and the caregiver. �is bond is given special attention so as to better understand the former's lifestyle, family history and other critical factors that are impor-tant in providing superior quality health care.

CENTRES OF EXCELLENCE

PLASTIC SURGERYWith a combination of the latest technology and �ne surgical skills, the plastic surgery department orchestrates amazing transformations.Whether your area of concern is the result of a birth defect, an accident, scarring from a disease, or simply the aging process, they can address it and do wonders to restore your self-con�dence. Congenital defects such as cle� palates or lips, underdeveloped or absent ears, facial cle�s and hand anomalies can also be addressed.

In addition, you can consult with our surgeons regarding aspects of your physical appearance that you would like to change; the department o�ers its expertise in such areas as rhinoplasty, breast augmentation, liposuction, etc.

AYURVEDAVPS healthcare places great importance in holistic therapy, which is why our centres have dedicated alternative medicine departments with a focus on Ayurveda. Ayurveda, which literally translates to the “science of life”, is an over 5,000 year old form of medicine for a host of issues. �e goal of Ayurveda is to restore the natural balance of body, mind and soul, while treating speci�c ailments as well as improving overall wellness. Ayurveda focuses on the �ve natural elements in conjunction with the body’s three physiological or physico-chemical vital forces.

Vata (Air & Space dominated): Governs movements of nerve impulses, circulation, and respiration

Pitta (Fire & Water dominated): Governs the body’s transformative processes such as the conversion of foods into nutrients

Kapha (Water & Earth dominated): Governs the growth and lubrication of joints.

Ayurveda aims at targeting the root of an ailment in terms of environment, lifestyle and your body’s day-to-day needs. Whether a patient needs to cleanse their vital forces or restore the balance between the three, our Ayurvedic practitioners are skilled with diagnosis and treatments.

HEALTH CHECK AND WELLNESSAt VPS, we truly believe that prevention is better than cure. �is is why all our hospitals have an extensive facility for the early detection of diseases and experienced physicians to let you know if there’s something you should be keeping an eye on. Our physicians make it a priority to educate you with preventative care and are quick to understand early warning signs. We have tailormade checkup packages for healthy patients as well as patients with speci�c diagnosed conditions. Among our various o�erings are these checkup packages:

l General Health Checkl Comprehensive Health Checkl Special Executive Checkl Diabetics Comprehensive Checkl Diabetics Basic Checkl Healthy Check-up for Woman

CENTRES OF EXCELLENCE

GERMANY

DESTINATION 1

Germany is a popular destination for medical travelers as it o�ers high quality care, strict ethical standards and quick access to specialized departments. Some of the best doctors in the world are known to come from Germany. Our centers in Germany boasts of highly-skilled medical professionals and the latest equipments in medical sciences. In order to o�er our patients' world-class services in Germany, we have partnered with the best medical centres of the country. Some of our partners include:

l Schön Clinic Bad Aibling, for Neuro Rehabilitationl Schön Clinic Vogtareuth, for acute and pediatric rehabilitation l Schön Clinic Schwabing, for Parkinson's, Multiple Sclerosis and Demential Trauma Center Murnau, one of the world’s most renowned trauma center l Medical Park Chiemsee, for specialized orthopedic rehabl Martha Maria Hospital Munich, for pulmonology, ENT and general surgeryl Surgical Clinic Munich South, for spinal, cardiology and oncology

Besides usual tourist spots, Germany is also a therapeutic experience for many. A�er �nishing treatment at hospital, people o�en tour the Germany's various spa towns, soaking in the mineral-rich baths are believed to promote healing and well being.

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INDIA

With its premier medical research institutions and extremely experienced doctors, it is no wonder that India is growing its global reputation as the go-to destination for quality healthcare. Doctors in India are of global repute, treating over 500,000 medical tourists last year alone. "Atithi Devo Bhava", a Sanskrit saying that means a guest is equivalent to God, is deeply embedded in Indian culture and particularly extends to the treatment of medical tourists. Additionally, patients enjoy zero wait times for all surgeries. �e quality of Indian healthcare and its technological advancements are comparable to the best in the world, but costs only between one-��h and one-tenth the global average. �e country also has 24 JCI accredited hospitals. Our unparalleled hospitals in India include:

l VPS Lakeshore, Kerala: Lakeshore is one of the largest, most comprehensive, multi-specialty hospitals in India. It is a leader in medical education, research and patient-centered clinical care. Lakeshore has become a preferred hospital for patients around the world with its expertise in inter-disciplinary treatments.

l VPS Medeor, Delhi: Medeor Delhi is a group of three multi-specialty hospitals in India. Each of the three hospitals o�er state of the art infrastructure and technology, inter-disciplinary doctor teams and a well-integrated information system. VPS Medeor Hospitals have become one of the most preferred and progressive healthcare institution in India.

DESTINATION 2Cost comparison for common proceduresAll �gures in US Dollars

Procedure USA Singapore �ailand Egypt VPS Hospitals

Angioplasty 60,000 20,000 7,000 5,500 4,000

Heart Bypass 80,000 40,000 25,000 9,700 8,500

Heart Valve Replacement

1,70,000 20,000 30,000 13,800 12,000

Hip Replacement 50,000 25,000 15,000 10,200 8,000

Knee Replacement 50,000 25,000 15,000 10,000 7,000

Gastric Bypass Surgery 50,000 19,000 15,000 11,300 6,500

Spine Surgery 80,000 – 1,20,000 21,000 – 27,000 26,000 – 35,000 9,200 – 16,000 8,000 – 14,000

Kidney Transplant 250,000 50,000 35,000 20,000 14,000

*Prices are indicative

People choose India not only for its unparalleled healthcare, but also for the rich heritage and culture to experience post-treatment. Visting the Taj Mahal, getting ayurvedic massages at a spa or visiting archaeological wonders are among the many things to experience.

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UAE

�e United Arab Emirates (UAE) is a growing medical hub, attracting the best doctors and medical infrastructure the world has to o�er. It's two emirates, Abu Dhabi and Dubai, have seen record numbers for medical tourism. Abu Dhabi had been ranked second in the medical tourism index for the Arab region, while Dubai had hosted over 325, 000 patients in 2007. With 35,000 multi-lingual healthcare professionals of 110 nationalities, 4,740 doctors speaking 40 languages, the UAE is extremely global and is setting new standards for healthcare worldwide. For VPS, the 'Art of Healing' informs all its hospitals in the UAE. Along with exceptional medical facilities and expert doctors, we believe warmth, comfort, and reassurance help patients' on the road to recovery. We have four world-class hospitals in the UAE:

l Burjeel: A luxury hospital with a comforting ambience and personalized attention. Sta� and doctors are trained to meet the needs of our VIP patients while o�ering them the best in health care. �is hospital has two branches one in Dubai and one in Abu Dhabi.

l Medeor: Conveniently located both in Abu Dhabi and Dubai, Medeor is a prime hospital o�ering the best diagnostic, curative as well as preventive healthcare. Medeor doctors regularly treat patients with a range of disorders, making them adept at all medical challenges.

l LLH: �is hospital brings expert healthcare at an economy price. Located in Abu Dhabi, the nation's capital, this hospital has a team of experienced surgeons, doctors and nurses that make patients' recovery their top priority.

DESTINATION 3

People feel at ease travelling to the UAE for healthcare, with eighty percent of the world less than a four-hour �ight away. Dubai o�ers a wealth of tourist activities to enjoy post-treatment, from the tallest tower in the world, to premier shopping malls and pristine beaches.

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NEW ALTITUDES

TECHNOLOGY We make sure the best technology is always available to our doctors, especially if it means our patients have better clinical outcomes. Our technological advancements include the latest linear accelerators and a robotic pharmacy, new generation hybrid cardiac cath lab with an electrophysiology lab, OPMI multi-vision microscope used in neuronavigators, advanced endoscopic suites, functional MRI with spectroscopes, digital hybrid operation theatres and much more.

COMFORT ON BOARDFACILITIES FOR INTERNATIONAL PATIENTS

Our hospitals o�er support to the patients and their family members, especially since they �nd themselves in an unfamiliar environment. We make sure patients and their families feel comfortable to enjoy their interactions with all of the new people, places, doctors and personnel. Our multi-lingual sta� are specially chosen to take care of all communication for travel requirements and touring activities. Patients' comfort is our priority during treatment and during their stay. Our array of international patient services include:

HAPPY JOURNEY

1 Submit your medical records to your case manager and receive a treatment plan.

STRATEGIC PARTNERSHIP

VPS Healthcare is the �rst overseas partner for the University of Pennsylvania Healthcare System. �e partnership bridges the gap in superspecialized �elds such as oncology, neuroscience, cardiology and occupational medicine.

To establish a centre of excellence in preventative medicine, VPS healthcare collaborates with Seoul St. Mary's Hospital, a world renowned medical institute of Catholic University of Korea for technical service.

2 Case manager sends an appointment con�rmation and medical visa invite to the embassy in your country.

3 With the case managers assistance, proceed with your visa application and travel arrangements.

4 On arrival at the airport, our case manager receives you and assists with hotel or hospital admission as planned.

8 Leave the hospital renewed and rejuventated to explore the city for travel and leisure.

7 Post treatment, receive medical advice for follow-up and recuperation.

6 Meet your specialist and proceed with the treatment plan, specially tailored for your journey to recovery.

5 On arrival at the hospital, proceed to the International Lounge to complete admission and check in.

l Free second opinion from our expert panel of doctorsl Video conferencing with our consultant l Assistants with visa issuancel Airport pick up and drop. l Assistance in arranging guest house or hotel to suit individual needs.l Scheduling appointments with treating doctors l Admission assistance

l Daily treatment updates to family and referring doctors l Assistant in post-treatment holiday planning l Post-discharge follow upl Language translator l Multicuisine food/Halal food l Dedicated prayer areasl Concierge services like sim card and ForEx-

ACCREDITATIONSAWARDS AND ACCOLADES

LIFEPharma is the only U.S. FDA approved pharmaceutical manufacturing plant in the UAE. It was also the �rst UAE-based pharmaceutical manufacturer to export tablets to the U.S.

CAP (College of American Pathologists) certi�cation has been awarded to two labs in Abu Dhabi

Four of our hospitals have been accredited by NABH.

Nine of our facilities have received the OSHAD Compliance Certi�cation

11 Medical Centers and seven hospitals in Abu Dhabi have the JAWDA Data Certi�cation Audit by Tasneef

Our network has eight JCI Accredited Hospitals making us one of the largest JCI accredited healthcare groups in U.A.E.

Seven of our hospitals in Abu Dhabi and Al Ain have ISO 15189:2012 Accreditation

l �e World Health Tourism Congress adjudged VPS Healthcare ‘Healthcare Group of the Year’

l VPS Healthcare founder gets Global Humanitarian Award 2015.

l Burjeel awarded 'UAE Private Tertiary Care Service Provider of the Year' by Frost and Sullivan

l VPS awarded 'Best Asian Healthcare Brand of 2017' by �e Economic Times

l Burjeel Hospital awarded 'UAE's Emerging Medical Tourism Service Provider of the Year' by Frost and Sullivan

l Burjeel Laboratory Accredited by the College of American Pathologists (CAP), USA

l LLH Hospital Musa�ah was conferred the ' Sheikh Khalifa Excellence Award' for their persistent distinguished e�orts and commitment to delivering quality service

l VPS awarded 'Middle East's Emerging Healthcare Provider of the Year' by Frost and Sullivan, 2015

l VPS awarded 'Healthcare Company of the Year' by Arabian Business Achievement Awards, 2014

l VPS awarded 'Best Hospital Design' by the Hospital Build and Infrastructure Awards, 2012

l Appreciation Award conferred to Burjeel Hospital from IDEA Annual Students Education Exhibition, 2012

l 100 free heart surgeries “campaign to serve the needy cardiac patients”l VPS Healthcare is the �rst private facility to provide free mobile Mammography for early detection of Breast Cancer in UAE.l Step up, Quit Smoking for Lung Cancer Awareness at numerous labour camps for industrial workers.l VPS Healthcare established Guinness World Records for largest simultaneous self-examination for breast cancer with 971 participants at Zayed University, Abu Dhabi on 15th October 2014l Several wellness events in collaboration with government departments such as o�-shore and on-shore employees of ADNOC, Abu Dhabi Police, National Crisis and Emergency Management Authority, Abu Dhabi Municipality and medical insurance companies etc.

CSR ACTIVITIES

OUR INTERNATIONAL INSURANCE / TPAS / MEDICAL ASSISTANCE PARTNERSHIPS

l AGA Assistancel Asia Rescue & Medical Servicesl AXA Assistancel Bupa Internationall Daman Insurancel East West Rescue Servicesl Europ Assistancel International SOSl Meera Rescue Servicel Starwell Health Managementl Vanbreda International

INSURANCE