9 Free Open Source Ticket Systems - Neweb
Transcript of 9 Free Open Source Ticket Systems - Neweb
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 1/15
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 2/15
10/23/2014 9 free open source ticket systems - Neweb
http://blog.neweb.co/9-free-open-source-ticket-systems/ 2
OTRS
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to
manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal
IT, helpdesk, etc. department to react quickly to inbound inquiries.
Website | Demo
os Ticket
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone
and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your suppor
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 3/15
10/23/2014 9 free open source ticket systems - Neweb
http://blog.neweb.co/9-free-open-source-ticket-systems/ 3
requests and responses in one place while providing your customers with accountability and responsiveness they
deserve.
Website | Demo
Simple Ticket
Simple Ticket is designed to facilitate the support of our client’s computers and networks. It has been specifically
designed for IT support companies who service multiple small business clients; however, it can easily be used by a
company’s internal IT staff to support a single client with hundreds of users. The software was written using Ruby on
Rails and boasts the latest features found in today’s rich web applications such as Ajax.
Website
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 4/15
10/23/2014 9 free open source ticket systems - Neweb
http://blog.neweb.co/9-free-open-source-ticket-systems/ 4
eTicket
eTicket is a PHP-based electronic support ticket system that can receive tickets via email (pop3/pipe) or a web form. It
also offers a ticket manager with many features. An ideal, easy to use and install helpdesk solution for any website.
eTicket offers many features and can be easily skinned to the look and feel of your website.
Website | Demo
Trouble Ticket Express
The Trouble Ticket Express is a fully automated web based help desk. Written in Perl it can be easily installed on your
website. Both Unix and Windows based servers are supported. Activate feature rich technical support email forms and
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 5/15
10/23/2014 9 free open source ticket systems - Neweb
http://blog.neweb.co/9-free-open-source-ticket-systems/ 5
attain complete control over your customer service operations.
Website | Demo
itracker
itracker is a true open source issue tracking system licensed under the LGPL license. itracker is built using Java
enterprise technology. itracker is a professional, easy to use, open, easy to integrate, fast, modular, customizable and
scalable solution for all kind of projects.
Website | Demo
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 6/15
10/23/2014 9 free open source ticket systems - Neweb
http://blog.neweb.co/9-free-open-source-ticket-systems/ 6
Request Tracker
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks,
issues, and requests submitted by a community of users. Written in object-oriented Perl, RT is a high-level, portable,
platform independent system that eases collaboration within organizations and makes it easy for them to take care of
their customers. RT manages key tasks such as the identification, prioritization, assignment, resolution and notification
required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and
software development.
Website | Demo
Jutda Helpdesk
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 7/15
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 8/15
10/23/2014 9 free open source ticket systems - Neweb
http://blog.neweb.co/9-free-open-source-ticket-systems/ 8
Boost Your Mobile E-Commerce Sales WithMobile Design Patterns
Firefox OS Simulator 1.0 is here!
Microsoft confirms Messenger will be retired and
users migrated to Skype on March 15
Inside Stripe, The PayPal Competitor
Related posts:
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 9/15
10/23/2014 9 free open source ticket systems - Neweb
http://blog.neweb.co/9-free-open-source-ticket-systems/ 9
The 20 Most Popular Marketing Automation
Software Solutions
MacBook Air 2014 vs 2013
Sales Secret Reveals Top 10 Reasons to Choose
Magento
The Future of WordPress
20 Excellent Coda Tips Apple to launch 12-inch MacBook Air in 2015
Share
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 10/15
10/23/2014 9 free open source ticket systems - Neweb
http://blog.neweb.co/9-free-open-source-ticket-systems/ 10
Like this:
Like Loading...
Tech
Post navigation
Previous Article← 55+ Best Magento Themes for Building e-commerce Sites
Next ArticleBuild Your Own Fusion Drive →
13 Comments
1. Reply
August 5, 2013
tanny
Hi thereanyone know if some of those software allow record the telephone call?
Reply
August 7, 2013
Neweb
I know zendesk does http://www.zendesk.com/
Reply
August 8, 2013
Tanny
I know that it does it, but (what I know about) that software is not Open Source and does not have
either a Community version.
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 11/15
10/23/2014 9 free open source ticket systems - Neweb
http://blog.neweb.co/9-free-open-source-ticket-systems/ 1
Reply
January 17, 2014
Anibal Gomez
That it true. I think the option presented by Marcos bellow it a good solution.
2. Reply
August 23, 2013
kristenhannaa
These ticketing system for an opensource platform is highly good and helpful. Thanks for sharing this.
3. Reply
September 12, 2013
Rugwiza Gakomati
really professional article
4. Reply
October 10, 2013
Marco
I would like to mention another open source ticketing system: Katak-support (http://www.katak-support.com)
5. Reply
June 18, 2014
Webhosting Reviews
Ik vind zelf OSticket de beste uit de lijst. Pas de design aan en je hebt echt het meest professionele systeem
6. Reply
June 20, 2014
jbarrerap87
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 12/15
10/23/2014 9 free open source ticket systems - Neweb
http://blog.neweb.co/9-free-open-source-ticket-systems/ 12
Osticket creo que es uno de los mejores te dejo el enlace quien lo desee instalar y configurar
http://entradasweb.blogspot.com/2012/11/instalacion-de-osticket-en-espanol.html
7. Reply
June 25, 2014
Mistazam JS
thanks for this list
8. Reply
July 1, 2014
Azeem khan
This is IT solution website please visit this link http://eocean.pk/
9. Reply
July 11, 2014
Aamir Khan
I Like OS Ticket
10. Reply
July 31, 2014
VIX
OS Ticket has the Asterisk plugin and it does all if you are able to configure it well.
Leave a Reply
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 13/15
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 14/15
10/23/2014 9 free open source ticket systems - Neweb
http://blog.neweb.co/9-free-open-source-ticket-systems/ 14
9 free open source ticket systems
55+ HTML5 CSS3 jQuery Menu Tutorials
What is new in MySQL Workbench 6.0
40 Top Free jQuery Mouseover Effect Tutorials
15+ Best WordPress Booking Calendar Plugins
125+ Best WordPress Slider Plugins
30 Best Free jQuery Login Registration and Contact Forms
24 Useful WooCommerce Plugins to Add Functionality to Your Store
40 Useful Adobe Illustrator Text Effect Tutorials
45 Fresh And Best Adobe Illustrator Tutorials
Top 25 BusinessApps
GetApp Has the Best BusinessApps. Save Time, See Reviews
Now!
8/10/2019 9 Free Open Source Ticket Systems - Neweb
http://slidepdf.com/reader/full/9-free-open-source-ticket-systems-neweb 15/15
10/23/2014 9 free open source ticket systems - Neweb
Subscribe to Neweb News
Neweb updates sent to you by Email.
Join 66 other subscribers
Email Address
Subscribe
Tags
apps css jquery Magetno News OS X Tech Travel Tutorials T V Web Design wordpress© 2014 Neweb. All rights reserved.
%d bloggers like this:
Top NonprofitAccounting
2014 Top 10 Nonprofit
Accounting SoftwareRankings. Get Free
Report.