Palma de Mallorca, 10 July 2014

Best practice:

«Tourism Job Posting»

Tourism Job Posting

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It supports enterprises of the tourism sector

to identify staff needs

through career guidance and IT applications

Tourism Job Posting

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Innovative aspects

1. Personalized consultancy for the identification of

staff needs

2.Dedicated web site

www.borsinoturismo.agenzialavorosardegna.it

3.Special event dedicated to job interviews and

workshops on labour issues in the tourism field

Tourism Job Posting

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help to restructuring and anticipation of change

within firms

• Identifying new professional profiles Action 1

• Detecting training needs within firms Action 2

• Reduce passive attitudes and resistance to change within firms

Action 3

Tourism Job Posting

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• Identifying new professional profiles Action 1

Methodological techniques

1. Definition of 2 categories of new professional profiles:

- innovative professional profiles not existing in local

labour market

- professional profiles not operating within the

enterprise

- additional staff, with the same profile already

operating within the firm

Tourism Job Posting

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• Identifying new professional profiles Action 1

Methodological techniques

2. Definition of target (4-5 star hotels)

3. Involvement of trade associations

4. Direct contacts and personalized consultancy to

companies

Tourism Job Posting

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• Identifying new professional profiles Action 1

Methodological techniques

5. IT application for job matching

6. Support potential workers: registration, upload

Europass CV, candidature through the on line

supply-demand showcase

7. Organization of the event dedicated to job

interviews and workshops on labour issues

Tourism Job Posting

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3 categories of candidates and 3 types of employment

contracts

People with a multy-year (over 5 years)

professional experience

High profile/seasonal labour contract

People with at least a 5 year professional

experience

Low or medium profile/seasonal

labour contract

People without practical experiences

Training instruments such as traineeships

Tourism Job Posting

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• Detecting training needs within firms Action 2

Methodological techniques

Action 2 is an indirect effect of Action 1 and the methodological

techniques are the same.

The career guidance professional:

- supports enterprises identify their training needs

- supports enterprises in the activation of traineeships in all

phases: job matching, training path, tutoring, etc.

Tourism Job Posting

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• Reduce passive attitudes and resistance to change within firms

Action 3

The most important challenge is to convince enterprise to:

- Use IT applications as an intermediation tool for job matching

provided by the PES.

- Avoid informal staff recruitment methods.

Methodological techniques

Tourism Job Posting

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- A dedicate web site

www.borsinoturismo.agenzialavorosardegna.it

- IT Platform with CV and enterprise data base

- On line supply-demand showcase

- Career day

Tools

Tourism Job Posting

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Skills for career

guidance

professional

Relational,

communication

and negotiation abilities. Ability to

motivate and interpret needs

Planning, Organizational

capabilities

IT Skills General knowledge

of the sector, regulation and

benefits, labour contracts, labour

insertion tools

External expertize

in the tourism field

and in the

organization of the

event

Tourism Job Posting

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Tourism Job Posting is organized annually by the Agency with the

collaboration of the enterprises operating in the tourism sector.

Every year we try to further develop the services provided, especially

with reference to the identification of enterprises’ needs.

The Agency will also test the new role of the career guidance

professional, with the involvement of enterprises and trade

associations, within the Youth Guarantee Programme at the local level.

State of play and scenario

Tourism Job Posting

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Thank you

for your attention