9-Advice and support for students

8/7/2019 9-Advice and support for students

1/12| 2011 Computer Science62

Advice and supportfor students

ICT services 63

Labs for Computer Science students 65

University Library 66

Information Commons 67

Student Learning Centre 68

Careers advice 68

Improve your English language skills 69

WAVE student support 70

Student support services 71

City and Tamaki campus maps 72


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2011 Computer Science | 63

Computer facilitiesThe University of Auckland provides computers for the purposes of class teaching and student use. These

include: access to the Library website; printing; internet access; EC Mail; Google Docs; applications specific

to Computer Science; basic MS Office suite; and file storage (saving your work).

Computing facilities are located on all campuses. The labs are available to all students registered in a

paper from a participating department. Computers can be booked in advance using the web booking

system. This ensures that you will have a machine when you get there.

Faculty of Science Computer Labs

City Campus Labs All labs are located in Science Centre Building 303S.

Room B91 - Basement Computer Lab (BCL)

Room G91 - Ground Floor Computer Lab (GCL)

Room G87 - Ground Floor Project Lab (GPL)

Room130 - Old Computer Lab (OCL) - Level 1

Room191 - First Floor Computer Lab (FCL) - Level 1

Tamaki Campus Labs Building 710 - Level 1- Room 323

Building 721 - Level 1- Rooms 120, 122, 131, 134

Hours See www.scl.ec.auckland.ac.nz for updated times

Email [email protected]

Website www.scl.ec.auckland.ac.nz

Assistance Available during opening hours

ICT services

Information and CommunicationsTechnology (ICT) safety and security

The security of the University computer systems

and resources, and the data they contain, is of

paramount importance. Good computer security

practices are essential to protect the interests of

the University community. Good practices are

also important to ensure the secure and safe

deployment and use of ICT systems and services.

In order to protect yourself and other students

from security breaches, it is vital that youunderstand the need for personal responsibility

for using ICT in a secure and safe way. You must

read the University ICT Acceptable Use Policy

carefully. It is recommended that you print off, or

make an electronic copy of, this document for

later reference.

The Information and Communications Technology

(ICT) Acceptable Use Policy can be accessed at

www.security.auckland.ac.nz/.

EmailAll enrolled students are provided with a free

University student email account called EC Mail.

Students must check their student email regularly.Your University email address is officially one of

the Universitys primary means of communicating

with you.


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Official email includes, but is not limited to,

communications regarding classes, lectures,

examinations, assignments, and informational

notices.

Email accounts are expected to be used in a

responsible manner. No electronic

communication should cause offence to others orharass or harm them, or put the owner of the

email account at potential risk.

Ethical useThe University provides ICT for its educational

purposes, particularly teaching and research. The

use of ICT must not be illegal and must be of the

highest ethical standards. ICT use must not

include involvement with material unacceptableto the University environment, acts of a malicious

or nuisance nature, invasion of privacy,

harassment, bullying, hacking, altering the

settings on any ICT without authorisation,

plagiarism, gaming, impersonation/identity theft,

spoofing, gambling, or cheating in an

examination.

Users are responsible for any use of their

computer account and keeping their password

confidential. If an individual user name is shared

or the password divulged, the holder of the

account may be held personally responsible for

any actions that arise from the misuse of the

account.

CopyrightCopyright laws and licensing agreements must

be observed. Activities such as illegally copying

material in any format, copying software,

downloading copyrighted video or audio files,

downloading copyrighted materials using P2P file

sharing applications, using material accessed on

the Internet in order to plagiarise, or illegally

using unlicensed products are prohibited.

More informationYou can find a lot more useful information about

ICT at The University of Auckland in Student IT

Essentials: Everything you need to know about IT

services and support at the University of

Auckland.

www.auckland.ac.nz/uoa/home/for/current-

students/cs-student-it-essentials

| 2011 Computer Science64


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Labs for Computer Sciencestudents

First year courses include tutorials or lab sessions

supplemented with assignments to be completed

outside these sessions. Students can use the

computers in the Science Faculty Computer labs

to work on their assignments.

The laboratories are open approximately 80

hours per week during lecturing periods and for

shorter times during semester breaks. Computersare available for Computer Science students, as

well as students from other Science departments.

Students are welcome to use any computer

in the undergraduate labs. Some labs will be

unavailable for general use when tutorials are

being held. If the undergraduate labs are very

busy, a web based booking system can be used to

reserve a machine.

Use of undergraduate laboratories

To use a computer in the laboratory, students

must be enrolled in a Science course. All

students are assigned a login name (common

to all Computing Services in the University) with

which to access a laboratory machine and other

services. Printing and copying services are on a

pay per use basis.

Some courses are allocated a small quota for

these services. When students exhaust their

quota, additional quota can be purchased from

the IC Helpdesk at the Kate Edger Information

Commons.

During scheduled opening hours, Computer

Science demonstrators are rostered in the OCL

(303-130) and the FCL (303S-191) to assist

students. Their role is not to do assignmentsfor students or to solve program errors but to

help them to solve problems by themselves,

Gabriel Hartmann is a Postgraduate Diploma

student.

and of course, to report any technical problems.

Specifically, if the computer being used is faulty

or becomes faulty, do NOT attempt to remedy

the fault. Instead, ask a demonstrator.

Laboratory rules

We attempt to provide a pleasant and productiveworking environment and rely on the support of

our users.

To that end, all our undergraduate labs are

for quiet work only. Students must comply

with requests made by staff or laboratory

demonstrators, and provide proof of identity if

requested. Students are bound by the Computer

System Regulations in the University Calendar.

www.scl.ec.auckland.ac.nz


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University LibraryTe Tumu Herenga

General Library

Most science serials are now available

electronically. The majority of the science book

collection is shelved on Level M where you willalso find printed serial collections for biology,

marine science, chemistry, computer science,

food science, geology, physics, mathematics and

statistics. Geography, computer science and

psychology serials are shelved with the book

collection.

Tmaki Library has resources in computer

science, physics, psychology and sport and

exercise science.

Leigh Marine Research Laboratory Library has

marine science resources.

Courses, tours and training

Tours and hands-on courses will give you the

confidence to use the University Library, its

Information Commons service and all its

resources. If you are a new student, the followingcourses are recommended:

Library and Resources Overview: an

introduction to the University Library resources

and services.

Database Searching: how to choose and use

databases.

Uni IT Essentials: covers University IT facilities,

Netaccount and NetID, Cecil, Webmail,

wireless and other electronic resources.

To book a Library course visit

www.library.auckland.ac.nz/booking

ServicesVisit the subject librarians in Science Information

Services on level M. Consultation sessions are

available during visits made by the Subject

Librarian to the Departments.

Computer Science Librarian:

Liz Hardley

Room M15, General LibraryPhone: 373 7599 ext 87587

Email:[email protected]

Other Library services include Ask a Librarian

Service, Enquiry Desk, Information Commons

Help Desk, Inter-Campus Library Delivery Service,

Interlibrary Loan and Document Delivery and the

Short Loan Collection.

Borrowing and accessing resources

Your student ID card is your Library card. Use itto access the photocopiers, printers and to

borrow items. You also have 24-hour access via

the Library website.

General Library Contact

5 Alfred Street, City Campus

Phone: 373 7599 ext 88044

www.library.auckland.ac.nz

The University Library consists o the General Library and 12 subject-specifc libraries with

over 2.2 million volumes, a world-class digital library collection, and 4700 study spaces

with 1100 o those providing access to computer.


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Information Commons

Use one of the Information Commons computers

or laptops to access your coursework through

Cecil (the Universitys e-learning system), send

email and browse the Internet, and to complete

coursework using MS Office, Adobe Master

Collection and other software. You can retrieve

information from the library databases, e-journals,e-books and electronic course materials - including

recommended readings. You also have access to

printers, scanners and photocopiers. Wireless

networking technology is also available.

At the Kate Edger Information Commons on the

City Campus you will find computer training

rooms, the Student Learning Centre, a Disabilities

Resource room, the Librarys Short Loan service

and the English Language Self-Access Centre

(ELSAC).

The IC Helpdesks provide walk-in, roaming, email

and telephone support with all aspects of student

computing resources and services. If you want to

develop your IT and information literacy you canattend a training course, use electronic resources

on the Library and Information Commons web

sites or ask a staff member for help.

Information Commons

Phone: 373 7599 ext 82333

Email: [email protected]

www.information-commons.auckland.ac.nz

Designed as inormation hubs, the Inormation Commons give you computer access and

learning support, as well as providing group and individual study areas. Youll fnd these

acilities at our City, Graton and Epsom campuses.


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Student Learning Centre

Skill areas covered include:

Learning skills, eg, reading, note-taking,learning styles

Writing skills, eg, question analysis, planningand structuring, summarizing andparaphrasing, referencing, editing.

Thinking Skills, eg, critical thinking,

constructing arguments

Test and exam skills, eg, multi-choice and short

answer questions, exam essays, exam sitting

strategies

Self-management skills, eg, time/workloadmanagement, motivation, academicassertiveness

The Student Learning Centre acilitates the development o eective academic learning

and perormance skills or all students enrolled at the University. Qualifed tutors o the

Centre provide learning instruction, advice and support through workshops, individual

consultations, and online resources.

Careers adviceA science degree from The University of Auckland

will give you a foundation of knowledge and skills

that can lead to a wide range of career

opportunities. Our graduates begin their careersin research organisations, local government,

central government, universities, commerce and

industry, international and community

organisations. You may begin your career in a

science position, or in a position that is not

directly science related but where your science

knowledge and skills are of benefit.

University Careers Services can assist you with

your career planning and job search throughoutthe course of your studies. Their website - www.

auckland.ac.nz/careers - contains a wealth of

invaluable career resources. University Careers

Services provides assistance to science students

through careers information and advice, job

search and career research workshops in the

Careers Service, plus seminars and a drop-inservice at a variety of times and locations in the

Science faculty.

For job vacancies, career events, information on

iinternships and current graduate career

opportunities, as well as information about

employer presentations on campus, visit

www.auckland.ac.nz/careerhub.

University Careers Services is located in TheClockTower, 22 Princes Street, and at Tmaki

Campus. For information about opening hours,

please see www.auckland.ac.nz/careers.

Computer skills, eg, MS Word/Excel/PowerPoint, SPSS, EndNote

Mathematics and Statistics support for specificcredit courses

Support for students with English as anAdditional Language (EAL), eg, sentencestructure, paragraph writing, academic style

The Centre caters for the academic needs of

Mori students through its Te Puni Wananga

programme, and for the needs of Pacific students

through the Fale Pasifika programme. In addition,

the SLC has specialist tutors who can provide

assessment, instruction, and support for students

with specific learning disabilities.

It is necessary to register with the SLC to utilise

its services; this costs $10 for the calendar year.


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Improve your Englishlanguage skills

Diagnostic English Language NeedsAssessment (DELNA)

DELNA is only available to students who have

accepted a place and enrolled at The University

of Auckland. It cannot be used to exclude you

from a particular programme and the results do

not appear on your academic record.

The screening is a 30 minute compulsory

assessment that includes a vocabulary task and a

text editing task. It enables us to quickly identify

whether or not you need assistance with the

demands of academic English. If you do require

assistance, you will undertake the second part of

the assessment.

You should book your screening assessment

during Orientation Week or the first week of

semester by going online to: www.delna.auckland.

ac.nz/booking

The diagnosis is only necessary if your screening

results suggest you need assistance with

academic English language skills. This two-hour

assessment includes a listening, reading and

writing task. It enables us to recommend

appropriate English language enrichmentoptions.

If you do need to improve your skills, you will be

invited to discuss your needs with the DELNA

Language Adviser and guided to sources of

effective English language enrichment within the

University.

For more information visit

www.delna.auckland.ac.nz

English Language Self AccessCentre (ELSAC)

ELSAC is the place where you can:

Get advice about your particular English

language needs for university study

Use a huge variety of English languageresources

Come any time for as long as you like, Monday

to Friday between 9am and 5pm. Visit the

ELSAC space, real and virtual, and chat to

Siew, Rebecca or Penny were all experienced

English language teachers.

ELSAC services are free for as long as you are

enrolled at The University of Auckland.

ELSAC

Level 1, Kate Edger Information Commons

Phone: +64 9 373 7599 ext 82134

Email: [email protected]

www.elsac.auckland.ac.nz

All frst-year students are required to undertake an assessment that enables us to identiyyour level o academic English. This ree assessment is available via DELNA.


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Welfare

Hardship grants

If a student needs help with food,

accommodation, travel or medical costs they can

apply for an AUSA Hardship Financial Assistance

Grant. The Welfare Officer also provides

emergency food parcels for students in need.Contact: [email protected]

Parents Space

There is a dedicated kitchen and study area for

students to use, with or without your children, at

AUSA House on 4 Alfred Street.

Contact: [email protected]

AdvocacyThe Student Advocacy team has the skills and

dedication to ensure that students are treated

fairly and with respect while you study at The

University of Auckland. The Student Advocates

offer prompt, confidential and quality support to

any student who has an academic grievance or

any other concern about the University services.

We also provide general legal advice on issues

within the wider community, such as tenancy andemployment.


Voice

Voice is another term for Student Representation.

Student representation exists at all levels

throughout the University and is coordinated

through the W.A.V.E department. This ensures

that students are represented at every levelpossible at the University. A class rep is a student

who volunteers at the start of each semester to

represent the interests of the students in their

courses to the lecturers.


Education

The Education Vice Presidents role is to bring

your concerns about education matters to the

wider community.


Other WAVE Services

Tamaki Student Association

The TSA office is based at the Tamaki Campus

and is open from Monday Friday between

10am-2pm. The services offered include a

dedicated Parents Space for students, sports

equipment, free lockers, lost property, emergencyfood parcels, AUSA Hardship Grant applications,

Class Party applications, photocopying and free

phone for local calls.


Epsom Tai Tokerau Student Association

The ETTSA office is located at the Epsom Campus

to support students studying there. Students can

organise the catering for a class party, loan sportequipment, hire a locker to store books, apply for

a hardship grant, and be issued with an access

card for the fitness centre and pool, and obtain

stickers for MAXX bus discounts.


Location:

Auckland University Students Association

Level 2, Kate Edger Information Commons

Text or phone:

021 272 7026 or 309 0789 ext 202

www.ausa.org.nz

WAVE student supportThe W.A.V.E department exists to provide a support network, a voice and services to

improve the quality o student lie at The University o Auckland. W.A.V.E is an acronym

to describe the our major areas that the department works in: Student Welare, Student

Advocacy, Student Voice and Student Education.


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Student support servicesService Location ContactComputer Science SupportGroup

Computer ScienceDepartment

www.cs.auckland.ac.nz/uoa/home/for/currentstudents/advisersandsupport

Accommodation andConference Services

ORorke Hall16 Mount Street

+64 9 373 7599 ext [email protected]/accommodation

Careers Centre Room 001The ClockTower

+64 9 373 7599 ext [email protected]/careers

Parenting Support www.auckland.ac.nz/uoa/cs-early-childhood-centres

Chaplains Office 18 Princes Street +64 9 373 7599 ext [email protected]

Disability Services Room 036The ClockTower (South Wing)

+64 9 373 7599 ext [email protected]

Mediators Office +64 9 373 7599 ext [email protected]/mediation

Equity Office Level 1The ClockTower (East Wing)

+64 9 373 7599 ext 84098www.eo.auckland.ac.nz

Student Finance Room 108, The ClockTower +64 9 373 7599 ext 84422

Health Services(including counselling)

Level 3, Kate EdgerInformation Commons

+ 64 9 373 7599 ext 87681www.auckland.ac.nz/uoa/cs-health-services

Dental Services Level 3, Kate EdgerInformation Commons

+64 9 373 7960 ext 83860

International StudentsInformation Centre

Auckland InternationalOld Choral Hall

[email protected]/international

Recreation Centre Building 31417 Symonds Street

+64 9 373 7599 ext 84788www.auckland.ac.nz/recreation

Scholarships Office Room 012The ClockTower

+64 9 373 7599 ext [email protected]/scholarships

Student Advocacy Network Level 2, Kate Edger

Information Commons


www.auckland.ac.nz/waveStudent Information Centre Room 112

The ClockTower0800 61 62 63 or +64 9 373 7599 ext [email protected]

Student Learning Centre Level 3, Kate EdgerInformation Commons


Student loans andallowances

StudyLink 0800 88 99 00www.studylink.govt.nz

SciSpace Room G16Ground Floor, Building 303

+64 9 373 7599 ext 85510www.science.auckland.ac.nz/scispace

Students' Association AUSA4 Alfred Street

+64 9 309 [email protected]

University Book Shop (UBS) Kate Edger InformationCommons

+64 9 306 2700www.ubsbooks.co.nz


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City campus map


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Tamaki campus map

9-Advice and support for students

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