8D- Format

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8 Discipline- Corrective Action Report Indo-MIM Confidential Document Controlled By : Quality Assurance Document No.: Form/QAD/017 Document Revision : B Released On: 3rd Aug 2009

description

8d format explained

Transcript of 8D- Format

8 Discipline- Corrective Action Report

Indo-MIM ConfidentialDocument Controlled By : Quality AssuranceDocument No.: Form/QAD/017 Document Revision : BReleased On: 3rd Aug 2009

8D- Corrective Action Report

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Part No.:

Part Description:

Customer Reference:

Customer Complaint Date:

Complaint Initiated Date:

Complaint Status:

Customer response due date:

Closed Date

CUSTOMER :

8D Response number:

Customer Complaint No.

8D Reported By: John Alexander

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D0 – Prepare 8D

D1 – Establish Team

D2 – Define Problem

D3 – Develop Interim Containment Action

D4 – Identify and very Root cause

D5 – Initiate Permanent Corrective Action

D6 – Implement Permanent Corrective Action

D7 – Prevent Recurrence

D8 – Horizontal Deployment

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D0 – Prepare 8D

Are there any parts in pipeline reaching customer?

If yes, intimate customer

No. of lots in pipeline

Batch/Invoice No.

Emergency Response taken to protect customer

Severity of problem

Is this a repeat problem

If yes, is the 8D reported

History

Initiated Date

Closed Date

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D1 – Establish Team

Facilitator

Team Leader

Member Department

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D2(a) – Problem Description – Reported by customer

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D2(b) – Problem Description – by Indo-MIM

Define:

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D3 – Interim Action (Temporary actions to contain the problem and “fix” until permanent correction is in place )

SL No.

Action Taken Resp. Target Date Status Remarks

Initiated Date

Closed Date

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D4 (a) – Root cause (Analyze for “Root Cause” of the problem. Identify and verify the Escape Point.)

WHY Analysis

Initiated Date

Closed Date

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D4(b) – Root cause Summarize the causes (Explain the cause with image if required):

Solution:

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D5 – Permanent Corrective Action - solutions that address and correct the root cause

SL No.

Cause Action Taken Resp. Target Date Status

1 Improper Training Training made more adequate John 2/Sep/2009 Closed

Initiated Date

Closed Date

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D6 – Validate Permanent Corrective Action Implement actions to validate PCA to ensure the corrective action does not give raise to new defect.

Initiated Date

Closed Date

SL No.

Action taken Actions to validate Resp. Target Date Status/Results

1

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D7 – Prevent RecurrenceInitiate improvements in systems and processes including policies, practices, and procedures that would prevent problem from re-occurring.

Initiated Date

Closed Date

Is mistake proofing possible in any of the process to detect the problem?

Will the above taken PCA’s prevent the occurrence of the defect?

7B Review the following documents / systems

Document Update Required YES / NO

ResponsibleCompletion Date

Planned Actual

Management System Manual

Manufacturing Work Instructions

Inspection Work Instructions

Process Flow Charts

Process Control Plans

Process FMEA

Gage drawing

Design Change Note

Engineering Change Approval

Tool History Card

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D8 – Horizontal Deployment

Initiated Date

Closed Date

Can the above actions taken be implemented in any of the other process?

Can the above actions taken be implemented in any of the other product?

List the process/Products (If applicable)

Process / Item Responsible Target

THANK YOU

Document Controlled By : Quality AssuranceDocument No.: Form/QAD/017

Document Revision : BIndo-MIM Confidential