85361622 Ethics and Laws in Advertising in India

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    Ethics and Laws of Advertising in Indiaby:- Akash Jindal

    729

    MBA 4th

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    Ethics in Advertising

    Is it ethical to advertise cigarettes or

    to engage in alcohol advertising, which

    might persuade young people to start

    smoking and drinking?

    Advertising famous personalities,

    animals, human beings, social

    elements etc. in wrong manner

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    Ethics in Advertising

    Many laws and regulations are put into force

    that determines what is permissible in

    advertising

    However, every issue is not controlled by rulesMarketers are often faced with decisions

    regarding appropriateness of their actions,

    which are based on ethical considerations

    rather than what is within the law or industry

    guidelines

    Certain actions may be within the law but stillunethical

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    Ethical Issues in Advertising

    1. Using unnecessary sex appeal or

    showing women inadvertisements immorally

    without purpose

    2. Making false claims about the

    product with hidden tactics

    3. Criticizing or dishonoring anythingwhich is in real of some honor to the

    society

    4. Criticizing the competitors

    product by any similar name or any

    other matching

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    Ethical Issues in Advertising

    5. Pointing out human formulation such as

    black and fair complexion comparison etc.

    6. Delivering confusing and misleadinginformation

    7. Showing infeasible and unnatural things or

    actions that are shown as a result of using the

    product

    8. Advertising intoxicating products like wine,

    cigarette, tobacco etc.

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    Ethics in Advertising

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    False or Deceptive Advertising

    False claims about products , when

    made in advertisements destroy publicfaith in advertising

    Advertising containing false statements

    amounts to deception

    Conceptually, deception exists when an

    advertisement is introduced into the

    perceptual process of some audienceand the output of that perceptual

    process (i) differs from the reality of the

    situation, and, (ii) affects buying

    behavior to the detriment of the

    consumer

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    False or Deceptive Advertising

    The definition of Deceptive

    Advertisement or False Advertisement

    was given in the Wheeler- Lea Act ofUSA as follows:

    The term false advertisement means

    an advertisement other than labeling,

    which is misleading in a material

    respect; and in determining whether any

    advertisement is misleading, there shallbe taken into account (among other

    things) not only representations made

    or suggested by statement, word,

    design, device, sound or any

    combination thereof, but also the extent

    to which the advertisement fails toreveal facts material in the light of such

    representations or material with the

    commodity to which the advertisement

    relates under conditions prescribed in

    said advertisement, or under such

    conditions as are customary or usual

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    Legal Restrictions on Advertising

    There are 3 major institutions in the society that

    protect consumers against misleading orfraudulent advertising:

    1. Government agencies enforcing laws against

    offenders

    2. Advertising industry associations and media

    groups that impose self regulation upon their

    member firms and advertisers3. Advertisers themselves acting through

    enlightened self- interest and a sense of social

    responsibility

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    Legal Restrictions on Advertising

    The Federal Trade Practices Act as passed by the

    Federal Congress in 1890 has declared dealing

    with unfair methods of competition incommerce and unfair or deceptive acts or

    practices in commerce to be unlawful. The Act

    added:

    a. It shall be unlawful for any person, partnership

    or corporation to disseminate or cause to be

    disseminate any false advertisement-i. By mails or in commerce by any means for the

    purpose of inducing or which is likely to induce

    directly or indirectly the purpose of food,

    drugs, devices or cosmetics, or

    ii. By any means for the purpose of inducing or

    which is likely to induce directly or indirectlythe purchase of food, drugs, devices, or

    cosmetics

    b. The dissemination or the causing to be

    disseminated of any false advertisement within the

    provision of sub section (a) of this section shall be

    an unfair or deceptive act or practice in commerce

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    Legal Restrictions on Advertising

    Sachar Committee has recommended the

    following acts of sellers as Unfair TradePractices:

    1. Misleading advertisements and false

    representation- A seller should not falsely

    represent that-

    a. The goods are of a particular standard,

    quality, grade composition, style or model,if they do not possess that qualification

    b. The rebuilt, second- hand goods are new

    goods

    2. Offering of gifts or prizes with the

    intention of not providing them and

    conducting professional contests

    The committee is of the opinion that all the

    aforesaid unfair trade practices should be

    punishable as an offence or any person on

    undertaking indulging in any of these

    activities should be liable to be prosecuted

    before the commission

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    Legal Restrictions on Advertising

    Advertising Standards Council of India (ASCI)

    In order to enforce an ethical code, India has theAdvertising Standards Council of India (ASCI)

    It is a non- profit organization set up by 43

    founder members who are involved with

    advertising in one way or the other

    It was established in 1985

    Its Board of Members has members withequitable representation to advertisers,

    agencies, media and others

    It puts forward a regulating code

    ASCI proposes to adjudicate on whether an

    advertisement is offensive and its decision will

    be binding on its members It proposes to deal with the government if there

    are any disputes

    It seeks to achieve the acceptance of fair

    advertising practices in the best interest of the

    ultimate consumer

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    Corrective Advertising

    Corrective Advertising requires advertisers to rectify past deception

    by making suitable statements in future commercials

    The 1975 corrective advertising order against Warner- LambertsListerine is a classic example

    Listerine has advertised for over fifty years that gargling with

    Listerine mouthwash helped prevent colds and sore throats by

    killing germs

    The order required them to include the statement, Listerine will

    not help prevent colds or sore throats or lessen their severity in$10 million of advertising, which was equal to the average annual

    Listerine expenditure during the prior ten- year period

    Listerine implemented the order by embedding the statement in a

    commercial featuring two couples, each with a husband finding

    himself having onion breath

    The corrective disclosure appeared mid- way in the thirty- secondspot as follows:

    While Listerine will not help prevent colds or sore throats or lessen

    their severity, breath tests prove Listerine fights onion breath better

    than Scope(a rival mouthwash brand for Listerine)

    Refer Page 671 to 675 of Myers and Aaker Text for remedies

    against Deceptive Advertising

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    Is Advertising a waste of money?

    It is logical to think that if advertising

    adds value to products or services, it

    also adds cost and affects prices.

    This view is not totally correct.

    While some advertised products do

    cost more than the unadvertisedproducts, the opposite is also true.

    Advertising may help lower the overall

    cost of a product more than enough to

    offset costs and keep the prices down

    because of economies of scale in

    production and by encouragingcompetition

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    Guidelines for Advertising

    1. Truth: Advertising shall reveal the truth, and shall

    reveal significant facts, the omission of whichwould mislead the public

    2. Substantiation: Advertising claims shall be

    substantiated by evidence in possession of the

    advertiser and the advertising agency prior to

    making such claims

    3. Comparisons: Advertising shall refrain frommaking false, misleading, or unsubstantiated

    statements or claims about a competitor or his

    products or services

    4. Bait Advertising: Advertising shall not offer or

    services for sale unless such offer constitutes a

    bona fide effort to sell the advertised products orservices and is not a device to switch consumersto other goods or services, usually higher priced

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    Guidelines for Advertising

    5. Guarantees and Warrantees: Advertising of

    guarantees and warrantees shall be explicit, with

    sufficient information to apprise consumers oftheir principal terms and limitations or, when

    space or time restrictions preclude such

    disclosures, the advertisement shall clearly reveal

    where the full text of the guarantee or warranty

    can be examined before purchase

    6. Price claims: Advertising shall avoid price claimsthat are false or misleading, or savings claims that

    do not offer provable savings

    7. Testimonials: Advertising containing testimonials

    shall be limited to those of competent witnesses

    who are reflecting a real and honest opinion or

    experience8. Taste and decency: Advertising shall be free from

    statements, illustrations, or implications that areoffensive to good taste or public decency

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