85361622 Ethics and Laws in Advertising in India
Transcript of 85361622 Ethics and Laws in Advertising in India
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Ethics and Laws of Advertising in Indiaby:- Akash Jindal
729
MBA 4th
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Ethics in Advertising
Is it ethical to advertise cigarettes or
to engage in alcohol advertising, which
might persuade young people to start
smoking and drinking?
Advertising famous personalities,
animals, human beings, social
elements etc. in wrong manner
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Ethics in Advertising
Many laws and regulations are put into force
that determines what is permissible in
advertising
However, every issue is not controlled by rulesMarketers are often faced with decisions
regarding appropriateness of their actions,
which are based on ethical considerations
rather than what is within the law or industry
guidelines
Certain actions may be within the law but stillunethical
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Ethical Issues in Advertising
1. Using unnecessary sex appeal or
showing women inadvertisements immorally
without purpose
2. Making false claims about the
product with hidden tactics
3. Criticizing or dishonoring anythingwhich is in real of some honor to the
society
4. Criticizing the competitors
product by any similar name or any
other matching
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Ethical Issues in Advertising
5. Pointing out human formulation such as
black and fair complexion comparison etc.
6. Delivering confusing and misleadinginformation
7. Showing infeasible and unnatural things or
actions that are shown as a result of using the
product
8. Advertising intoxicating products like wine,
cigarette, tobacco etc.
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Ethics in Advertising
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False or Deceptive Advertising
False claims about products , when
made in advertisements destroy publicfaith in advertising
Advertising containing false statements
amounts to deception
Conceptually, deception exists when an
advertisement is introduced into the
perceptual process of some audienceand the output of that perceptual
process (i) differs from the reality of the
situation, and, (ii) affects buying
behavior to the detriment of the
consumer
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False or Deceptive Advertising
The definition of Deceptive
Advertisement or False Advertisement
was given in the Wheeler- Lea Act ofUSA as follows:
The term false advertisement means
an advertisement other than labeling,
which is misleading in a material
respect; and in determining whether any
advertisement is misleading, there shallbe taken into account (among other
things) not only representations made
or suggested by statement, word,
design, device, sound or any
combination thereof, but also the extent
to which the advertisement fails toreveal facts material in the light of such
representations or material with the
commodity to which the advertisement
relates under conditions prescribed in
said advertisement, or under such
conditions as are customary or usual
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Legal Restrictions on Advertising
There are 3 major institutions in the society that
protect consumers against misleading orfraudulent advertising:
1. Government agencies enforcing laws against
offenders
2. Advertising industry associations and media
groups that impose self regulation upon their
member firms and advertisers3. Advertisers themselves acting through
enlightened self- interest and a sense of social
responsibility
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Legal Restrictions on Advertising
The Federal Trade Practices Act as passed by the
Federal Congress in 1890 has declared dealing
with unfair methods of competition incommerce and unfair or deceptive acts or
practices in commerce to be unlawful. The Act
added:
a. It shall be unlawful for any person, partnership
or corporation to disseminate or cause to be
disseminate any false advertisement-i. By mails or in commerce by any means for the
purpose of inducing or which is likely to induce
directly or indirectly the purpose of food,
drugs, devices or cosmetics, or
ii. By any means for the purpose of inducing or
which is likely to induce directly or indirectlythe purchase of food, drugs, devices, or
cosmetics
b. The dissemination or the causing to be
disseminated of any false advertisement within the
provision of sub section (a) of this section shall be
an unfair or deceptive act or practice in commerce
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Legal Restrictions on Advertising
Sachar Committee has recommended the
following acts of sellers as Unfair TradePractices:
1. Misleading advertisements and false
representation- A seller should not falsely
represent that-
a. The goods are of a particular standard,
quality, grade composition, style or model,if they do not possess that qualification
b. The rebuilt, second- hand goods are new
goods
2. Offering of gifts or prizes with the
intention of not providing them and
conducting professional contests
The committee is of the opinion that all the
aforesaid unfair trade practices should be
punishable as an offence or any person on
undertaking indulging in any of these
activities should be liable to be prosecuted
before the commission
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Legal Restrictions on Advertising
Advertising Standards Council of India (ASCI)
In order to enforce an ethical code, India has theAdvertising Standards Council of India (ASCI)
It is a non- profit organization set up by 43
founder members who are involved with
advertising in one way or the other
It was established in 1985
Its Board of Members has members withequitable representation to advertisers,
agencies, media and others
It puts forward a regulating code
ASCI proposes to adjudicate on whether an
advertisement is offensive and its decision will
be binding on its members It proposes to deal with the government if there
are any disputes
It seeks to achieve the acceptance of fair
advertising practices in the best interest of the
ultimate consumer
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Corrective Advertising
Corrective Advertising requires advertisers to rectify past deception
by making suitable statements in future commercials
The 1975 corrective advertising order against Warner- LambertsListerine is a classic example
Listerine has advertised for over fifty years that gargling with
Listerine mouthwash helped prevent colds and sore throats by
killing germs
The order required them to include the statement, Listerine will
not help prevent colds or sore throats or lessen their severity in$10 million of advertising, which was equal to the average annual
Listerine expenditure during the prior ten- year period
Listerine implemented the order by embedding the statement in a
commercial featuring two couples, each with a husband finding
himself having onion breath
The corrective disclosure appeared mid- way in the thirty- secondspot as follows:
While Listerine will not help prevent colds or sore throats or lessen
their severity, breath tests prove Listerine fights onion breath better
than Scope(a rival mouthwash brand for Listerine)
Refer Page 671 to 675 of Myers and Aaker Text for remedies
against Deceptive Advertising
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Is Advertising a waste of money?
It is logical to think that if advertising
adds value to products or services, it
also adds cost and affects prices.
This view is not totally correct.
While some advertised products do
cost more than the unadvertisedproducts, the opposite is also true.
Advertising may help lower the overall
cost of a product more than enough to
offset costs and keep the prices down
because of economies of scale in
production and by encouragingcompetition
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Guidelines for Advertising
1. Truth: Advertising shall reveal the truth, and shall
reveal significant facts, the omission of whichwould mislead the public
2. Substantiation: Advertising claims shall be
substantiated by evidence in possession of the
advertiser and the advertising agency prior to
making such claims
3. Comparisons: Advertising shall refrain frommaking false, misleading, or unsubstantiated
statements or claims about a competitor or his
products or services
4. Bait Advertising: Advertising shall not offer or
services for sale unless such offer constitutes a
bona fide effort to sell the advertised products orservices and is not a device to switch consumersto other goods or services, usually higher priced
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Guidelines for Advertising
5. Guarantees and Warrantees: Advertising of
guarantees and warrantees shall be explicit, with
sufficient information to apprise consumers oftheir principal terms and limitations or, when
space or time restrictions preclude such
disclosures, the advertisement shall clearly reveal
where the full text of the guarantee or warranty
can be examined before purchase
6. Price claims: Advertising shall avoid price claimsthat are false or misleading, or savings claims that
do not offer provable savings
7. Testimonials: Advertising containing testimonials
shall be limited to those of competent witnesses
who are reflecting a real and honest opinion or
experience8. Taste and decency: Advertising shall be free from
statements, illustrations, or implications that areoffensive to good taste or public decency
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