ALLAMA IQBAL OPEN UNIVERSITY ISLAMABAD(Department of Business Administration)

HUMAN RESOURCE MANAGEMENT (8502) (MBA (2½ / 3½ Years)

SEMESTER: AUTUMN 2012

CHECKLIST

This packet comprises the following material:

1) Text Book2)Assignment No. 1 & 23)Course Outline4)Assignment Forms (2 sets)5)Schedule for Submitting the Assignments

In this packet, if you find anything missing out of the above-mentioned material, please contact at the address given below: -

The Mailing OfficerMailing Section, Block # 28Allama Iqbal Open University,Sector H/8, Islamabad.Tel: (051) 9057611, 9057612

Dr. M. Majid Mahmood BagramCourse Coordinator

ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD(Department of Business Administration)

WARNING1. PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING THE

ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM AWARD OF DEGREE/CERTIFICATE, IF FOUND AT ANY STAGE.

2. SUBMITTING ASSIGNMENTS BORROWED OR STOLEN FROM OTHER(S) AS ONE’S OWN WILL BE PENALIZED AS DEFINED IN “AIOU PLAGIARISM POLICY”.

ASSIGNMENT No. 1(Units: 1–4)

Course: Human Resource Management (8502) Semester: Autumn 2012Level: MBA (2½ / 3 ½ Years) Total Marks: 100

Pass Marks: 50

Q. 1 (a) Quote discriminatory personnel management practices in recruitment, selection, promotion, transfer, layoffs, and benefits. (10)

(b) Define and discuss diversity management. (10)

Q. 2 Illustrate and explain each of the seven steps in the HR Scorecard approach to create human resource management systems. (20)

Q. 3 (a) Discuss the nature of job analysis, including what it is and how it’s used.(10)(b) Explain the main techniques used in employment planning and forecasting.

(10)

Q. 4 (a) Explain and illustrate the problems to avoid in appraising performance. (10)(b) List and discuss the pros and cons of six appraisal methods. (10)

Q. 5 (a) Explain the employee’s, manager’s, and employer’s career development roles. (10)

(b) Discuss competency-based pay and other current trends in compensation. (10)

GUIDELINES FOR ASSIGNMENT # 1The student should look upon the assignments as a test of knowledge, management skills, and communication skills. When you write an assignment answer, you are indicating your knowledge to the teacher: Your level of understanding of the subject; How clearly you think; How well you can reflect on your knowledge & experience;

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How well you can use your knowledge in solving problems, explaining situations, and describing organizations and management;

How professional you are, and how much care and attention you give to what you do.

To answer a question effectively, address the question directly, bring important related issues into the discussion, refer to sources, and indicate how principles from the course materials apply. The student must also be able to identify important problems and implications arising from the answer.

For citing references, writing bibliographies, and formatting the assignment, APA format should be followed.

ASSIGNMENT No. 2(Units 1-9)

This assignment is a research-oriented activity. You are required to obtain information from a business/commercial organization and prepare a report of about 1000 words on the topic allotted to you to be submitted to your teacher for evaluation.

You are required to select one of the following topics according to the last digit of your roll number. For example, if your roll number is P-3427180 then you will select topic # 0 (the last digit): -Topics : 0) Managing Talent1) Managing Globalization2) Pay for Performance3) Human Resource Planning4) Managing Demographic Workforce5) Managing Changes and Cultural Transformation6) Training Need Assessment7) Job Safety and Health8) HR Scorecard9) Employee Testing and Selection

The report should follow the following format:0) Title page1) Acknowledgements 2) An abstract (one page summary of the paper) 3) Table of contents4) Introduction to the topic (brief history & significance of topic assigned)5) Practical study of the organization (with respect to the topic) 6) Data collection methods 7) SWOT analysis (strengths, weaknesses, opportunities & threats) relevant to the

topic assigned

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8) Conclusion (one page brief covering important aspects of your report)9) Recommendations (specific recommendations relevant to topic assigned)10) References (as per APA format)11) Annexes (if any)

GUIDELINES FOR ASSIGNMENT # 2: 1.5 line spacing Use headers and subheads throughout all sections Organization of ideas Writing skills (spelling, grammar, punctuation) Professionalism (readability and general appearance) Do more than repeat the text Express a point of view and defend it.

WORKSHOPSThe workshop presentations provide students opportunity to express their communication skills, knowledge & understanding of concepts learned during practical study assigned in assignment # 2.

You should use transparencies and any other material for effective presentation. The transparencies are not the presentation, but only a tool; the presentation is the combination of the transparencies and your speech. Workshop presentation transparencies should only be in typed format.

The transparencies should follow the following format:0) Title page1) An abstract (one page summary of the paper) 2) Introduction to the topic (brief history & significance of topic assigned)3) Practical study of the organization (with respect to the topic) 4) Data collection methods5) SWOT analysis (strengths, weaknesses, opportunities & threats) relevant to the

topic assigned6) Conclusion (one page brief covering important aspects of your report)7) Recommendations (specific recommendations relevant to topic assigned)

GUIDELINES FOR WORKSHOP PRESENTATION: Make eye contact and react to the audience. Don't read from the transparencies or

from report, and don't look too much at the transparencies (occasional glances are acceptable to help in recalling the topic to cover).

A 15-minute presentation can be practiced several times in advance, so do that until you are confident enough. Some people also use a mirror when rehearsing as a substitute for an audience.

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WEIGHTAGE OF THEORY & PRACTICAL ASPECTS IN ASSIGNMENT # 2 & WORKSHOP PRESENTATIONS Assignment # 2 & workshop presentations are evaluated on the basis of theory & its applicability. The weightage of each aspect would be:

Theory: 60%Applicability (practical study of the organization): 40%

HUMAN RESOURCE MANAGEMENTCourse Outline (Code No. 8502)

Unit-1: Introduction – Human Resource Management1.1 Strategic Role of Human Resource Management:

1.1.1 Importance of HR Management1.1.2 Line and Staff Aspects of HRM1.1.3 New HR Manager Proficiencies1.1.4 Need to Know your Employment Law1.1.5 HR Certification1.1.6 HR and Technology

1.2 Strategic Human Resource Management and the HR Scorecard:1.2.1 Strategic Management Process1.2.2 Types of Strategic Plans1.2.3 Achieving Strategic Fit1.2.4 HR and Competitive Advantage1.2.5 HR Scorecard Approach

Unit-2: Recruitment and Placement2.1 Job Analysis:

2.1.1 Nature of Job Analysis2.1.2 Methods of Collecting Job Analysis Information2.1.3 Writing Job Descriptions

2.2 Personnel Planning and Recruiting:2.2.1 Planning and Forecasting2.2.2 Know your Employment Law2.2.3 Internal and External Sources Of Candidates2.2.4 Recruiting a More Diverse Workforce

2.3 Employee Testing and Selection:2.3.1 Basic Testing Concepts2.3.2 Types of Tests

2.4 Interviewing Candidates:2.4.1 Types of Interviews2.4.2 Designing and Conducting the Effective Interview

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Unit-3: Training and Development3.1 Training and Developing Employees:

3.1.1 Orienting Employees3.1.2 Training Process:

3.1.2.1 Strategic Context of Training3.1.2.2 Five-Step Training and Development Process3.1.2.3 Training, Learning, and Motivation

3.2 Training Methods:3.2.1 On-the-Job Training3.2.2 Off-the-Job Training

3.3 Evaluating Training Effort

Unit-4: Performance Management and Appraisal4.1 Basic Concepts in Performance Appraisal and Performance

Management:4.1.1 Comparing Performance Appraisal and Performance

Management4.1.2 Performance Management4.1.3 Defining Employee`s Goals and Work Efforts

4.2 An Introduction to Appraising Performance:4.2.1 Appraise Performance4.2.2 Realistic Appraisals4.2.3 Steps in Appraising Performance4.2.4 Graphic Rating Scale Method

4.3 Appraising Performance: Problems and Solutions:4.3.1 Potential Rating Scale Appraisals Problems4.3.2 Avoiding Appraisal Problems

4.4 Appraisal Interview

Unit-5: Managing Careers5.1 Basics of Career Management:

5.1.1 Careers Today5.1.2 Career Development

5.2 Roles in Career Development5.3 Managing Promotions and Transfers:

5.3.1 Making Promotion Decisions5.3.2 Handling Transfers

5.4 Career Management and Employee Commitment:5.4.1 New Psychological Contract5.4.2 Commitment-Oriented Career Development Efforts

Unit-6: Compensation6.1 Establishing Strategic Pay Plans:

6.1.1 Steps in Establishing Pay Rates6.1.2 Pricing Managerial and Professional Jobs

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6.1.3 Competency-Based Pay6.2 Pay for Performance And Financial Incentives:

6.2.1 Money and Motivation6.2.2 Employee Incentives and Recognition Programs6.2.3 Incentives for Managers and Executives6.2.4 Team/Group Variable Pay Incentive Plans6.2.5 Organization-Wide Variable Pay Plans

6.3 Benefits and Services:6.3.1 Benefits Picture Today6.3.2 Pay for Time not Worked6.3.3 Insurance Benefits6.3.4 Retirement Benefits6.3.5 Flexible Benefits Programs

Unit-7: Labor Relations and Collective Bargaining7.1 Labor Movements:

7.1.1 Brief History of Unions7.1.2 Role of Unions

7.2 Unions and Law7.3 Collective Bargaining Process:

7.3.1 Collective Bargaining7.3.2 Good Faith7.3.3 Negotiating Team7.3.4 Bargaining Items7.3.5 Bargaining Stages7.3.6 Bargaining Hints7.3.7 Impasses, Mediation, and Strikes7.3.8 Contract Agreement

7.4 Grievances:7.4.1 Sources of Grievances7.4.2 Grievance Procedure7.4.3 Guidelines for Handling Grievances

7.5 Union Movement – Today and Tomorrow

Unit-8: Ethics, Justice, Safety and Health Issues8.1 Ethics and Fair Treatment at Work:

8.1.1 Meaning of Ethics8.1.2 Ethics and Law8.1.3 Ethics, Fair Treatment, and Justice

8.2 Ethical Behavior at Work8.2.1 Individual Factors8.2.2 Organizational Factors8.2.3 Boss`s Influence8.2.4 Ethics Policies and Codes8.2.5 Organization`s Culture

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8.3 Role of HR Management in Fostering Ethics and Fair Treatment:8.3.1 Treating Employees Fairly8.3.2 HR Ethics Activities

8.4 Safety Laws8.5 Management Commitment and Safety8.6 Preventing Accidents8.7 Work-Place Health Hazards – Problems and Remedies

Unit-9: Managing Global Human Resources9.1 HR and Internationalization of Business:

9.1.1 HR Challenges of International Business9.1.2 Inter-Country Differences impact on HRM

9.2 Global Differences and Similarities in HR Practices:9.2.1 Personnel Selection Procedures9.2.2 Purpose of Performance Appraisal9.2.3 Training and Development Practices

9.3 Staffing The Global Organization:9.3.1 International Staffing9.3.2 Off-Shoring9.3.3 Values and International Staffing Policy

Recommended Books: Dessler, G. (2010). Human Resource Management. UK: Pearson/Prentice-Hall. Legge, Karen. (2008). Human Resource Management. Rhetoric and Realities, UK:

Pearson/Prentice-Hall. Armstrong, Michael. (2010). A Handbook of Human Resource Management. UK:

McGraw Hill. Cascio, W. (2010). Managing Human Resources. UK: McGraw Hill. Sims, R. (2009). Organizational Success through Effective Human Resources

Management. London: Quorum Books, Westport.

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