8/19/2011etc.yorktech.com/bus101/Chap006.pdf · 8/19/2011 4 * * • Gary Hirshberg of Stonyfield...

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8/19/2011 1 * * Chapter Six Entrepreneurship and Starting a Small Business McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. * * First African-American woman to become a billionaire and first to own 3 professional sports teams. BET debuted in 1980. Johnson developed many of the network’s most successful shows like, Teen Summit. Now a part owner in Mistral and CEO of Salamander Hospitality . Profile SHEILA C. JOHNSON Black Entertainment Television (BET) 6-2 * * The Job-Creating Power of Entrepreneurship in the U.S. Entrepreneurship -- Accepting the risk of starting and running a business. WHAT is ENTREPRENEURSHIP? 6-3

Transcript of 8/19/2011etc.yorktech.com/bus101/Chap006.pdf · 8/19/2011 4 * * • Gary Hirshberg of Stonyfield...

8/19/2011

1

*

*Chapter Six

Entrepreneurship

and Starting a

Small Business

McGraw-Hill/IrwinCopyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved.

*

*

• First African-American woman

to become a billionaire and first

to own 3 professional sports

teams.

• BET debuted in 1980.

• Johnson developed many of

the network’s most successful

shows like, Teen Summit.

• Now a part owner in Mistral and

CEO of Salamander Hospitality.

ProfileSHEILA C. JOHNSON

Black Entertainment Television (BET)

6-2

*

*The Job-Creating

Power of

Entrepreneurship

in the U.S.

• Entrepreneurship -- Accepting the risk of starting

and running a business.

WHAT is ENTREPRENEURSHIP?

6-3

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2

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*The Job-Creating

Power of

Entrepreneurship

in the U.S.

• French immigrant Élruthère Irènèe du Pont de

Nemours started Du Pont in 1802.

• David McConnell borrowed $500 from a friend to

start Avon.

• George Eastman started Kodak with a $3,000

investment in 1880.

• Jeff Bezos started Amazon.com with investments

from his family and friends.

NOTABLE ENTREPRENEURS

6-4

*

*

• Leanna Archer – At 12 years old, she has her own

hair care line.

• Alexis Holmes – Started baking for a fundraiser,

now the 16-year-old owns her own bakery.

• Jack Short & Daniel Lyons – The two medical

students started Factory Green, a carbon neutral

apparel company, as undergrads.

• Mark Zuckerberg – Launched Facebook as a

Harvard freshman.

YOU’RE NEVER TOO YOUNG

to be an ENTREPRENEUR(Spotlight on Small Business)

6-5

*

*

Source: Entrepreneur, http://www.entrepreneur.com, March 2009.

The Job-Creating

Power of

Entrepreneurship

in the U.S.

Age RangePercent Identified as

Self-Employed

55 to 59 28%

60 to 65 36%

66 to 70 42%

YOU’RE NEVER TOO OLD to be

an ENTREPRENEUR EITHER!

6-6

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3

*

*Why People

Take the

Entrepreneurial

Challenge

• Opportunity

• Profit

• Independence

• Challenge

LG1

WHY TAKE the RISK?

6-7

*

*Why People

Take the

Entrepreneurial

Challenge

• Self-directed

• Self-nurturing

• Action-oriented

• Highly energetic

• Tolerant of uncertainty

LG1

WHAT DOES IT TAKE to be an

ENTREPRENEUR?

6-8

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*Turning Your

Passion and

Problems into

Opportunities

• It fills customers’ needs.

• You have the skills and resources to start a business.

• You can sell the product or service at a reasonable

price and still profit.

LG1

An IDEA is a

GOOD OPPORTUNITY IF…

• You can get your product or

service to customers before

the window of opportunity

closes.

• You can keep the business

going.

6-9

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4

*

*

• Gary Hirshberg of Stonyfield

Yogurt wanted to run a profitable

business that didn’t hurt the

environment.

• Stonyfield Yogurt is a 100%

organic operation.

• It’s green practices save the

company millions of dollars each

year.

• After just 15 years, Stonyfield

outsells Kraft Foods yogurt.

SOCIAL ENTREPRENEURSHIP:

RESPONSIBLE and PROFITABLE(Thinking Green)

6-10

*

*Entrepreneurial

Teams

• Entrepreneurial team -- A

group of experienced people

from different areas of business

who join to form a managerial

team with the skills to develop,

make and market a new

product.

• An entrepreneurial team

(Steve Jobs, Steve Wozniak

and Mike Markkula) was key

to Apple’s success.

LG1

ENTREPRENEURIAL TEAMS

6-11

*

* Micropreneur

s and Home-

Based

Businesses

• Micropreneur -- Entrepreneurs willing to accept the

risk of starting and managing a business that remains

small, lets them do the work they want to do, and

offers a balanced lifestyle.

• Many micropreneurs are home-based business

owners – writers, consultants, video producers,

architects, bookkeepers, etc.

• Nearly 60% of home-based micropreneurs are

men.

LG1

MICROPRENEURS

6-12

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5

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*Micropreneurs

and Home-

Based

Businesses

• Computer technology has leveled the playing

field.

• Corporate downsizing has led many to venture on

their own.

• Social attitudes have changed.

• New tax laws have loosened restrictions on

deducting expenses for home offices.

LG1

HOME-BASED BUSINESS

GROWTH

6-13

*

*

Source: St. Louis Small Business Monthly, February, 2004.

• Ability to start your business immediately

• Minimal startup capital needed

• No rent or excessive set-up charges

• Comfortable working conditions

Micropreneurs

and Home-

Based

Businesses

LG1

BENEFITS of HOME-BASED

BUSINESSES

• Reduced wardrobe expenses

• No commuting

• Tax benefits

• Elimination of office politics

• Low risk for trial and error

6-14

*

*

Source: St. Louis Small Business Monthly, February, 2004.

• Difficult to establish work habits

• Limited support system

• Isolation

• Work space may be limited

• Disruption of personal life

• Clients may be uncomfortable coming to your home

• Zoning restrictions

• Success is based 100% on your efforts

Micropreneurs

and Home-

Based

Businesses

LG1

DOWNSIDES of HOME-BASED

BUSINESSES

6-15

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6

*

*

• The latest outsourcing trend is using the Internet

to find affordable labor around the world.

• Elance provides small businesses with a hub to

find low-cost contractors.

• Thanks to the inexpensive freelancers, Elance

now has 48,500 clients, up 70% since 2007.

OUTSOURCING YOUR SMALL

BUSINESS(Reaching Beyond Our Borders)

6-16

*

*Web-Based

Businesses

• Affiliate Marketing -- An Internet-based marketing

strategy in which a business rewards individuals or

other businesses for each visitor or customer the

affiliate sends to its website.

LG1

ONLINE BUSINESS

• Web-based businesses have

more unique products than

most brick and mortar stores.

• Online sales reached $165.9

billion in 2007, 8% of all retail

sales.

6-17

*

*Entrepreneurship

Within Firms

• Intrapreneur -- A creative person who works as an

entrepreneur within a corporation.

• Intrapreneurs use a company’s existing

resources to launch new products for the

company.

• Art Fry of 3M developed Post-

Its when he was trying to mark

pages of his hymnal without

damage.

LG1

INTRAPRENEURS

6-18

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7

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*Encouraging

Entrepreneurship:

What Government

Can Do

• Immigration Act passed in 1990 created a

category of “investor visas” that encourage

entrepreneurs to come to the U.S.

• Enterprise Zones -- Specific geographic areas to

which governments attract private business

investment by offering lower taxes and other

government support.

• Incubators -- Offer new businesses low-cost offices

with basic services.

LG1

GOVERNMENT and

ENTREPRENEURSHIP

6-19

*

*Progress

Assessment

• Why are people willing to take the risks of

entrepreneurship?

• What are the advantages of entrepreneurial

teams?

• How do micropreneurs differ from other

entrepreneurs?

• What are some opportunities and risks of web-

based businesses?

PROGRESS ASSESSMENT

6-20

*

*Small Versus

Big Business

• Small Business -- Independently owned and

operated, not dominant in its field of operation and

meets certain standards of size.

• Businesses are “small” in relationship to other

businesses in their industries.

LG2

SMALL BUSINESSES

6-21

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*Small Versus

Big Business

• There are 25.4 million small businesses in the

U.S.

• Of all nonfarm business in the U.S., almost 97%

are considered small.

• Small businesses account for over 50% of the

GDP.

• Small businesses generate 60-80% of new jobs.

• About 80% of U.S. workers first jobs were in

small business.

LG2

SMALL BUSINESS STATISTICS

6-22

*

*Importance of

Small Business

• More personal customer service.

• The ability to respond quickly to opportunities.

LG2

ADVANTAGES of SMALL OVER

BIG BUSINESS

6-23

*

*Small Business

Success &

Failure

• Owner closing a business to

start another is reported as a

“failure.”

• Changing forms of ownership

is reported as a “failure.”

• Retirement is reported as a

“failure.”

LG2

BUSINESS FAILURES are LOWER

THAN the REPORTS BECAUSE…

6-24

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*

*

Source: World Features Syndicate, 2009.

• Tommy Hilfiger – First store went bankrupt

• Milton Hershey – First confectionary failed

• H.J. Heinz – Company went bankrupt six years after

start

Small Business

Success &

Failure

LG2

THEY DID WHAT?Famous Business Failures

• Walt Disney – First film company

went bankrupt

• Henry Ford – First two car

companies failed

• L.L. Bean – Almost went bankrupt

in first year

6-25

*

*Learning About

Small Business

Operations

• Learn from Others – Investigate your local

colleges for classes on small business and

entrepreneurship; talk to and work for successful

local entrepreneurs.

• Get Some Experience – Gain three years

experience in the field; then start a part-time small

business.

• Take Over a Successful Firm – Serve as an

apprentice and eventually take over once the owner

steps down.

LG3

LEARNING ABOUT

SMALL BUSINESS

6-26

*

*

Suppose you worked in a company for two years and

you see signs of it faltering. You and a coworker have

ideas about how to succeed and are considering

quitting to start your own company.

• Should you approach other coworkers about working for

your new venture?

• Will you try to lure your old boss’ customers?

• What are the alternatives?

• What are the consequences?

• What is the most ethical choice?

GOING DOWN WITH the SHIP(Making Ethical Decisions)

6-27

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10

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*Managing a

Small Business

• Planning

• Financing

• Knowing customers

• Managing employees

• Keeping records

LG4

MAJOR BUSINESS FUNCTIONS

6-28

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*Begin with

Planning

• Business Plan -- A detailed written statement that

describes the nature of the business, the target

market, the advantages the business will have

over competition, and the resources and owners

qualifications.

• A business plan forces potential owners to be

specific about what they will offer.

• A business plan is mandatory for talking with

bankers or investors.

LG4

BUSINESS PLANS

6-29

*

*Writing a

Business Plan

• A good plan takes a long time to prepare.

• A good executive summary catches interest and

tempts potential investors to read on.

LG4

WRITING a BUSINESS PLAN

• Getting the plan into

the right hands is

almost as important

as getting the right

information in it.

6-30

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11

*

*

Source: Bloomberg BusinessWeek, http://www.businessweek.com, accessed September 2010.

• Clarify Expectations – What will each person

contribute?

• Discuss Work/Family Boundaries – What is the

line that separates work from personal relationships?

• Develop Good Communication – Agree about

types of decisions you’ll make jointly and on own.

• Clarify Long-Term Intentions – Discuss how long

everyone will work full time and goals for the business.

• Have an Escape Hatch – Have a Plan B.

Writing a

Business Plan

LG4

A FAMILY AFFAIRWhat to Consider Before Starting a Family Business

6-31

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*Getting Money

to Fund a Small

Business

• Personal savings

• Relatives

• Former employers

• Banks & finance companies

• Government agencies

• Angel investors

• Venture capitalists -- Individuals or companies

that invest in new businesses in exchange for

partial ownership.

LG4

SOURCES of CAPITAL

6-32

*

*

Source: CFO Magazine, http://www.cfo.com, accessed September 2010.

Getting Money

to Fund a Small

Business

LG4

ANGELS ABOVEIndustry Sectors Favored by Angel Investors

6-33

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12

*

*The Small

Business

Administration

• Small Business Administration (SBA) -- A

U.S. government agency that advises and assists

small businesses by providing management training

and financial advice.

• SBA started a microloan program in 1991 that

provides very small loans to small business

owners.

• Program judges worthiness on belief of the

borrower’s integrity and soundness of their

business ideas.

LG4

The SMALL BUSINESS

ADMINISTRATION

6-34

*

*The Small

Business

Administration

• Small Business Investment Company (SBIC) --

A program through which private investment

companies licensed by the SBA lend money to small

businesses.

• A SBIC must have a minimum of $5 million in

capital and can borrow up to $2 from the SBA for

each $1 of capital it has.

• SBICs are able to identify a business’s trouble

spots early, giving entrepreneurs advice, and in

some cases rescheduling loan payments.

LG4

The SMALL BUSINESS

INVESTMENT COMPANY

6-35

*

*The Small

Business

Administration

• Small Business Development Centers (SBDC)

are funded jointly by the federal government and

individual states.

• SBDCs are able to evaluate the feasibility of

your idea, develop your business plan and

complete your funding application – for no

charge.

LG4

SMALL BUSINESS

DEVELOPMENT CENTERS

6-36

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13

*

*Knowing Your

Customers

• Market -- Consumers with unsatisfied wants and

needs who have both resources and willingness to

buy.

• Set out to fill the market’s needs by offering top

quality and great service at a fair price.

• One of the great advantages of small

businesses is the ability to know the market and

quickly adapt to market needs.

LG4

The MARKET

6-37

*

*Managing

Employees

• Hiring, training and motivating employees is

critical.

• Employees of small companies are often more

satisfied with their jobs – they feel challenged

and respected.

• Entrepreneurs best serve themselves and the

business if they recruit and groom employees

for management positions.

LG4

MANAGING EMPLOYEES

6-38

*

*Keeping Records

• Computers simplify the process by helping with

inventory control, customer records and payroll.

• A good accountant can help in:

- Deciding whether to buy or lease equipment.

- Deciding whether to own or rent a building.

- Tax planning.

- Financial forecasting.

- Choosing sources of financing.

- Writing requests for funds.

LG4

ACCOUNTING ASSISTANCE

6-39

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*

*Looking for Help

• Owners need outside consulting advice early in

the process.

• Small and medium-sized firms cannot afford to

hire experts as employees.

• A competent lawyer can help with:

- Leases

- Contracts

- Partnership agreements

- Protection against liabilities

LG4

LEGAL HELP

6-40

*

*Looking for Help

• Marketing decisions need to be made long before

introducing a product or opening a store.

• A marketing research study can help you:

- Determine where to locate.

- Whom to select as your target market.

- What is an effective strategy for reaching the

market.

LG4

MARKETING RESEARCH

6-41

*

*Looking for Help

• A commercial loan officer can help:- Design an acceptable business plan.

- Give financial advice.

- Lend money.

• An insurance agent can help you:- Know the risks associated with the business.

- How to cover risks with insurance.

- How to prevent risks with safety devices.

• Service Corps of Retired Executives- More than 10,500 volunteers from industry, trade

associations, and education who counsel small

business at no cost.

LG4

OTHER FORMS OF HELP

6-42

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*

*Progress

Assessment

• Can you describe at least five sections of a

business plan?

PROGRESS ASSESSMENT

6-43

*

*Going

International:

Small Business

Prospects

• Small and medium-sized businesses accounted

for 99% of recent export growth.

• Advantages of global trade for small businesses:

- Overseas buyers enjoy dealing with individuals.

- Small companies can usually begin shipping

much faster.

- They provide a wide variety of suppliers.

- They can give more personal service and

attention.

LG5

SMALL BUSINESS PROSPECTS

ABROAD

6-44

*

*Progress

Assessment

• Why do many small businesses avoid doing

business overseas?

• What are some of the advantages small

businesses have over large businesses in selling

in global markets?

PROGRESS ASSESSMENT

6-45