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    ZXG10 BSSBase Station Subsystem 

     Alarm Handling Manual

    Version 6.20

    ZTE CORPORATIONZTE Plaza, Keji Road South,Hi-Tech Industrial Park,Nanshan District, Shenzhen,P. R. China518057Tel: (86) 755 26771900 800-9830-9830Fax: (86) 755 26772236URL:  http://support.zte.com.cnE-mail: [email protected]

    http://support.zte.com.cn/mailto:[email protected]:[email protected]://support.zte.com.cn/

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     LEGAL INFORMATION

    Copyright © 2006 ZTE CORPORATION.

    The contents of this document are protected by copyright laws and international treaties. Any reproduction ordistribution of this document or any portion of this document, in any form by any means, without the prior writtenconsent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected bycontractual confidentiality obligations.

     All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTECORPORATION or of their respective owners.

    This document is provided “as is”, and all express, implied, or statutory warranties, representations or conditionsare disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose,title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from theuse of or reliance on the information contained herein.

    ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applicationscovering the subject matter of this document. Except as expressly provided in any written license between ZTECORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter

    herein.

    ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice.

    Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.

    The ultimate right to interpret this product resides in ZTE CORPORATION.

    Revision History

    Date Revision No. Serial No. Reason for Issue

    Aug. 29, 2008 R1.0 sjzl20083213 First edition

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    ZTE CORPORATIONValues Your Comments & Suggestions!

    Your opinion is of great value and will help us improve the quality of our productdocumentation and offer better services to our customers.

    Please fax to: (86) 755-26772236; or mail to Technical Delivery Department, ZTEUniversity, Dameisha, Yantian District, Shenzhen, Guangdong, P.R. China 518083.

    Thank you for your cooperation!

    DocumentName

    ZXG10 BSS (V6.20) Base Station Subsystem Alarm Handling Manual

    Product Version V6.20Document RevisionNumber

    R1.0

    Serial No. sjzl20083213Equipment

    Installation Date

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    Contents

    About This Manual ............................................................ i 

    Purpose ................................................................................. i 

    Intended Audience .................................................................. i 

    Prerequisite Skill and Knowledge ............................................... i 

    What Is in This Manual ............................................................. i 

    Related Documentation ........................................................... ii 

    Conventions ......................................................................... iii 

    How to Get in Touch .............................................................. iv 

    Declaration of RoHS Compliance ..................................... v 

    Chapter 1 ......................................................................... 1 

    Alarm Message Summary ............................................... 1 

    Alarm Code Definition ....................................................... 1 

    Alarm Severity Level ............................................................... 1 

    Alarm Handling ................................................................ 2 

    Alarm Classification ................................................................ 3 

    Chapter 2 ......................................................................... 5 

    Alarm Messages .............................................................. 5 

    Equipment Alarms............................................................ 5 

    Loss of Optical Transceiver Module Signal .................................. 5 

    Ethernet Controller's Physical Link Off ....................................... 6 Trunk Link Is Used for CSU Loopback Test ................................. 6 

    Cell Delineation Not Synchronized ............................................ 7 

    Loss of Cell Delineation ........................................................... 7 

    8K input clock lose ................................................................. 7 

    16M Input Clock Lose.............................................................. 8 

    PP2S Clock Input Lose ............................................................ 8 

    32M Clock lost in TSNB ........................................................... 8 

    Clock Phase Does not Match When Inputting 8k,16M Clock toBackboard ............................................................................. 9 

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    Clock Chip of This Board Is in Preheat Status ............................ 9 

    Loss of Clock When Input to Board ........................................... 9 

    SDH/SONET fault ................................................................... 9 

    SDH/SONET:Loss of Frame ....................................................10 SDH/SONET: Regenerator Section Trace Mismatch/Section Trace

    Mismatch .............................................................................10 

    SDH/SONET:MS-AIS,Line Alarm Indication Signal .....................11 

    SDH/SONET:Multiplexing Section Far-end Reception Failure/LineFar-end Reception Failure ......................................................11 

    SDH/SONET:Signal Failure .....................................................12 

    SDH/SONET:Signal Deterioration ............................................12 

    SDH/SONET:Loss of AU-4 Pointer/Loss of Channel Pointer .........13 

    SDH/SONET:AU-AIS/Channel-AIS ...........................................13 

    SDH/SONET:HP-Trace Mismatch/ Patch Trace Mismatch ............13 

    SDH/SONET:HP Unassembled/Path Unassembled .....................14 

    DH/SONET:HP Label Mismatch/Path Label Mismatch .................14 

    SDH/SONET:HP Remote Reception Failure ...............................15 

    SDH/SONET:LOM ..................................................................15 

    SDH/SONET: Loss of TU Pointer/Loss of Virtual Tributary Pointer 15 

    SDH/SONET:Tributary Unit Alarm Indication Signal/VirtualTributary Alarm Indication Signal ............................................16 

    SDH/SONET:LP Remote Defect Indication/Virtual Tributary Remote

    Defect Indication ..................................................................16 SDH/SONET:LP-RFI/Virtual Tributary-RFI .................................17 

    SDH/SONET:LP-Trace Mismatch/ Virtual Tributary Trace Mismatch..........................................................................................17 

    SDH/SONET:LP-Unloaded/Virtual Tributary Unloaded ................18 

    SDH/SONET:LP Label Mismatch/Virtual Tributary Label Mismatch18 

    SDH:VC-4 Signal Failure ........................................................19 

    SDH:VC-4 Signal Deterioration ...............................................19 

    SDH/SONET:Severe B1 Error Code .........................................20 

    SDH/SONET:Severe B2 Error Code .........................................20 SDH/SONET:Severe B3 Error Code .........................................21 

    SDH/SONET:Severe BIP-2 Error Code .....................................22 

    SDH/SONET:MS-Remote Error Indication .................................22 

    SDH/SONET:HP-Remote Error Indication .................................23 

    SDH/SONET:HP Signal Failure ................................................23 

    SDH/SONET:HP Signal Deterioration .......................................24 

    E3S subcar transmitter direction loss of signal ..........................25 

    Signal of Receiving End of E3S Daughter Card is Lost ................25 

    OFF Alarm............................................................................25 

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    E3S Daughter Card Receives Alarm Signal Indication ................ 26 

    Remote Failure Indication ...................................................... 26 

    Board CPU overloaded .......................................................... 27 

    Excess Temperature of CPU on Board ..................................... 27 Board FLASH faults ............................................................... 28 

    Inter-shelf media plane links abnormal ................................... 28 

    Capacity of intra-shelf control plane TRUNK communication isinsufficient .......................................................................... 29 

    Incorrect Connection of GE Optical Transceiver Module with BoardSlots on Peer-end ................................................................. 29 

    Internal Port of Board Is Down ............................................... 30 

    Board Doesn't Exist/ CPU is Long in Reset Status ..................... 30 

    Input Clock Abnormal ........................................................... 31 

    A (CPU) Subcard Is Online, but Is not Configured in Database ... 31 

    A (CPU) Subcard Is not Online, but Has Been Configured byDatabase ............................................................................. 32 

    External Port of Board Is Down .............................................. 32 

    Exceptional Internal Media Plane Communication ..................... 33 

    DSP Resource Unavailable ..................................................... 33 

    Usage Rate of Board Hard Disk above Threshold ...................... 34 

    Hard Disk Broken ................................................................. 34 

    TRUNK port down ................................................................. 35 

    Broad Not Tightly Inserted..................................................... 35 

    SMBUS Error ........................................................................ 35 

    Error in Rear Board That Mismatches With Front Board ............. 36 

    LVDS Signal Unlocked ........................................................... 36 

    High Error Rate of Optical Interface ........................................ 36 

    FPGA Exception .................................................................... 37 

    Port Link Down .................................................................... 37 

    Hardware Reliability Down ..................................................... 37 

    PLL Work Mode Abnormal ...................................................... 38 

    The Channel in a Subcard Is Down ......................................... 38 

    Subcard Abnormal ................................................................ 38 

    Phase-lock Loop Unlock ......................................................... 39 

    High Error Rate at E1 Bottom Layer ........................................ 39 

    Control Plane Ports of Backplane Joining Switching Chip IsExceptional .......................................................................... 39 

    Type A Fault on Board (GPS) Phase-lock Equipment ................. 40 

    Type B Fault on Board (GPS) Phase-lock Equipment ................. 40 

    Phase-lock Equipment of This Board (GPS) Is in Power-on Status

    .......................................................................................... 40 

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    DSP Reports Exceptions After Detection ...................................41 

    Loss of Clock When Input to Sub-card .....................................41 

    Error of LVDS Path Frame Detection ........................................41 

    Tier1 Network Link Loopback Diagnosis Failure .........................42 Physical link down between master port and slave port .............42 

    Media interactive GE port link down ........................................43 

    Board device is abnormal .......................................................43 

    Cx29704 Runs Abnormally .....................................................43 

    Physical Channel for Data Transmission Blocked .......................43 

    2350 receive hardware error ..................................................44 

    Fe IMA Group is in config-aborted state (because of unmatchedFrame length) ......................................................................44 

    All High-Speed Links Between Line Card and Package SwitchingBoard Are out of Synchronism ................................................45 

    APS Channels Mismatched .....................................................45 

    APS Modes Mismatched .........................................................46 

    Board Resets for APS Configuration Changes ............................46 

    No Response to Requesting Database for Secondary ForwardingTable Information .................................................................47 

    No Response to Requesting the System for Secondary ForwardingTable Port Information...........................................................47 

    Resource board Unable to Get Secondary Forwarding Table fromUIM.....................................................................................48 

    Internal Connection Chip Faults of TSNB ..................................48 

    Semi-Fixed Connection Error ..................................................48 

    CLKG 32M output clock lost ....................................................49 

    CLKG 32M8K output clock lost ................................................49 

    CLKG 16M output clock lost ....................................................49 

    CLKG 16M8K output clock lost ................................................50 

    CLKG PP2S Output Clock Lost .................................................50 

    PP2S clock reference lost .......................................................50 

    16CHIP clock reference lost ....................................................51 All clock bases had lost ..........................................................51 

    CLKG I2MB0 clock base lost ...................................................51 

    CLKG I2MB1 clock base lost ...................................................51 

    CLKG I2MHZ0 clock base lost .................................................52 

    CLKG I2MHZ1 clock base lost .................................................52 

    CLKG I8KBASE clock base lost ................................................52 

    CLKG I8KGPS clock base lost ..................................................52 

    CLKG I8KUIM clock base lost ..................................................53 

    Clock reference source lost (Level 3 alarm) ..............................53 

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    Clock reference source lost (Level 2 alarm) ............................. 53 

    Clock reference source lost (Level 1 alarm) ............................. 54 

    Clock Base Lost .................................................................... 54 

    CLKG board PLL out-of-lock ................................................... 54 Output clock lost .................................................................. 54 

    DSP over load ...................................................................... 55 

    80g chip abnormal ................................................................ 55 

    SCCP SSN is invalid .............................................................. 55 

    Broadband link congestion ..................................................... 56 

    Broadband link overload ........................................................ 57 

    MTP2 link transmission overload............................................. 57 

    MTP3 office inaccessible ........................................................ 58 

    MTP3 link unavailable ........................................................... 59 

    MTP3 cluster inaccessible ...................................................... 60 

    MTP3 link congestion ............................................................ 60 

    M3UA office inaccessible ........................................................ 61 

    SUA SSN is invalid ................................................................ 62 

    SUA office inaccessible .......................................................... 63 

    M2PA Link Broken ................................................................ 64 

    BSC IP configuration error ..................................................... 65 

    T-net center fault ................................................................. 65 

    EPU and RPU Version Not Match ............................................. 65 

    Abnormal Status in SDH/SONET ............................................. 66 

    SDH/SONET:Excessive Error Code .......................................... 66 

    ATM Communication Abnormally ............................................ 67 

    MCC Abnormal ..................................................................... 67 

    MS APS Channel gets errors .................................................. 67 

    Dry Contact Alarm 1 ............................................................. 68 

    Dry Contact Alarm 2 ............................................................. 68 

    Dry Contact Alarm 3 ............................................................. 68 

    Dry Contact Alarm 4 ............................................................. 69 

    Dry Contact Alarm 5 ............................................................. 69 

    Dry Contact Alarm 6 ............................................................. 69 

    Dry Contact Alarm 7 ............................................................. 69 

    Dry Contact Alarm 8 ............................................................. 70 

    Dry Contact Alarm 9 ............................................................. 70 

    Dry Contact Alarm 10 ........................................................... 70 

    Dry Contact Alarm 11 ........................................................... 70 

    Dry Contact Alarm 12 ........................................................... 71 

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    EAM Dry Contact Alarm 1.......................................................71 

    EAM Dry Contact Alarm 2.......................................................71 

    EAM Dry Contact Alarm 3.......................................................71 

    EAM Dry Contact Alarm 4.......................................................72 EAM Dry Contact Alarm 5.......................................................72 

    EAM Dry Contact Alarm 6.......................................................72 

    EAM Dry Contact Alarm 7.......................................................72 

    EAM Dry Contact Alarm 8.......................................................73 

    CMM/CMB FLASH programming failure ....................................73 

    Power overvoltage/undervoltage alarm ....................................73 

    13M input clock failure ..........................................................73 

    Frame No. inconsistent between software and hardware ............74 

    FCLK clock failure .................................................................74 

    SYNCLK clock failure .............................................................74 

    Master and slave communication link failure.............................75 

    Standby CMM/CMB board not present......................................75 

    Standby CMM/CMB board abnormal ........................................75 

    CMM/CMB power failure alarm ................................................76 

    A interface E1 Rx carrier alarm ...............................................76 

    A interface E1 Rx frame not synchronized ................................76 

    A interface E1 Tx forward sliding indication ..............................77 

    A interface E1 Tx backward sliding indication ...........................78 

    A interface E1 Rx forward sliding indication ..............................78 

    A interface E1 Rx backward sliding indication ...........................79 

    B interface E1 Rx carrier alarm ...............................................80 

    B interface E1 Rx frame not synchronized ................................80 

    B interface E1 Tx forward sliding indication ..............................81 

    B interface E1 Tx backward sliding indication ...........................82 

    B interface E1 Rx forward sliding indication ..............................82 

    B interface E1 Rx backward sliding indication ...........................83 

    C interface E1 Rx carrier alarm ...............................................83 

    C interface E1 Rx frame not synchronized ................................84 

    C interface E1 Tx forward sliding indication ..............................85 

    C interface E1 Tx backward sliding indication ...........................85 

    C interface E1 Rx forward sliding indication ..............................86 

    C interface E1 Rx backward sliding indication ...........................87 

    D interface E1 Rx carrier alarm ...............................................87 

    D interface E1 Rx frame not synchronized ................................88 

    D interface E1 Tx forward sliding indication ..............................88 

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    D interface E1 Tx backward sliding indication ........................... 89 

    D interface E1 Rx forward sliding indication ............................. 90 

    D interface E1 Rx backward sliding indication ........................... 90 

    E interface E1 Rx carrier alarm ............................................... 91 E interface E1 Rx frame not synchronized ................................ 92 

    E interface E1 Tx forward sliding indication .............................. 92 

    E interface E1 Tx backward sliding indication ........................... 93 

    E interface E1 Rx forward sliding indication .............................. 93 

    E interface E1 Rx backward sliding indication ........................... 94 

    F interface E1 Rx carrier alarm ............................................... 95 

    F interface E1 Rx frame not synchronized ................................ 95 

    F interface E1 Tx forward sliding indication .............................. 96 

    F interface E1 Tx backward sliding indication ........................... 97 

    F interface E1 Rx forward sliding indication .............................. 97 

    F interface E1 Rx backward sliding indication ........................... 98 

    G interface E1 Rx carrier alarm .............................................. 98 

    G interface E2 Rx frame not synchronized ............................... 99 

    G interface E1 Tx forward sliding indication ........................... 100 

    G interface E1 Tx backward sliding indication ......................... 100 

    G interface E1 Rx forward sliding indication ........................... 101 

    G interface E1 Rx backward sliding indication ......................... 102 

    H interface E1 Rx carrier alarm ............................................ 102 

    H interface E3 Rx frame not synchronized ............................. 103 

    H interface E1 Tx forward sliding indication............................ 103 

    H interface E1 Tx backward sliding indication ......................... 104 

    H interface E1 Rx forward sliding indication ........................... 105 

    H interface E1 Rx backward sliding indication ......................... 105 

    Temperature alarm ............................................................. 106 

    Fan absent ........................................................................ 106 

    Fan control board CPU alarm ............................................... 107 

    Fan control board CPU alarm ............................................... 107 

    Fan temperature alarm ....................................................... 108 

    Fan 1 alarm ....................................................................... 108 

    Fan 2 alarm ....................................................................... 109 

    Fan control board alarm ...................................................... 109 

    LNA alarm ......................................................................... 110 

    Tower amplifier power alarm ............................................... 110 

    SWR of AEM HYCOM minor alarm ......................................... 110 

    SWR of AEM HYCOM major alarm ......................................... 111 

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    AEM power alarm(BTS V2) ................................................... 111 

    AEM type alarm(BTS V2) ..................................................... 111 

    AEM absent(BTS V2) ........................................................... 112 

    AEM power alarm ................................................................ 112 LNA0 alarm ........................................................................ 112 

    LNA1 alarm ........................................................................ 113 

    Tower Amplifier0 power alarm .............................................. 113 

    Tower Amplifier1 power alarm .............................................. 113 

    SWR of AEM HYCOM minor alarm .......................................... 113 

    SWR of AEM HYCOM major alarm.......................................... 114 

    AEM type alarm .................................................................. 114 

    AEM Not-in-position alarm ................................................... 115 

    CHP DSP0 of TPU initialization failure(BTS V2) ........................ 115 

    CHP DSP1 of TPU initialization failure .................................... 115 

    CHP DSP2 of TPU initialization failure .................................... 116 

    CHP DSP3 of TPU initialization failure .................................... 116 

    Uplink of ADC chip initialization failure ................................... 117 

    Uplink of ADC resource can't be used .................................... 117 

    CIP resource can't be used ................................................... 117 

    Uplink failure ...................................................................... 118 

    TPU FLASH Memory failure(BTS V2) ...................................... 118 

    Watchdog of TPU CHP DSP0 overflow(BTS V2)........................ 118 

    Watchdog of TPU CHP DSP1 overflow .................................... 119 

    Watchdog of TPU CHP DSP2 overflow .................................... 119 

    Watchdog of TPU CHP DSP3 overflow .................................... 120 

    Watchdog of FUC overflow ................................................... 120 

    CIP of TPU initialization failure .............................................. 120 

    Watchdog of TPU CIP overflow .............................................. 121 

    Clock alarm for TPU and CMM ............................................... 121 

    TPU power alarm(BTS V2).................................................... 122 

    TPU frame No. alarm ........................................................... 122 

    TPU CHP DSP0 initialization failure ........................................ 122 

    ADC resource unavailable .................................................... 123 

    CHP frame error ................................................................. 123 

    BURST interrupt error.......................................................... 123 

    TPU FLASH memory failure .................................................. 124 

    TPU CHP DSP0 watchdog overflow ........................................ 124 

    CU intialization failure ......................................................... 125 

    TPU power alarm ................................................................ 125 

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    TPU's FN alarm .................................................................. 125 

    Rx PLL1 unlock................................................................... 126 

    Rx PLL2 unlock................................................................... 126 

    Tx PLL1 unlock ................................................................... 126 Tx PLL2 unlock ................................................................... 126 

    52M referenced clock PLL unlock .......................................... 127 

    Tx IF PLL unlock ................................................................. 127 

    EEPROM resource can't be used ........................................... 127 

    FPGA interface failure ......................................................... 128 

    PA VSWR alarm(BTS V2) ..................................................... 128 

    PA overtemperature minor alarm(BTS V2) ............................. 128 

    PA overtemperature major alarm(BTS V2) ............................. 129 

    PA output power alarm ....................................................... 129 

    PA power overvoltage ......................................................... 130 

    PA power lower voltage ....................................................... 130 

    Downlink checksum error of DLRC_AL1 ................................. 130 

    DUC chip initialization failure ............................................... 130 

    80w PA VSWR alarm ........................................................... 131 

    80w PA overtemperature ..................................................... 131 

    80w PA overtemperature major alarm ................................... 131 

    80w PA output power alarm ................................................. 132 

    80w PA power overvoltage .................................................. 132 

    80w PA power lower voltage ................................................ 133 

    80w PA absent ................................................................... 133 

    TXIF unlock ....................................................................... 133 

    TPF unlock ......................................................................... 133 

    TXRF unlock ...................................................................... 134 

    RXRF unlock ...................................................................... 134 

    13 MHz clock lost ............................................................... 134 

    60 ms clock lost ................................................................. 135 

    8M clock of HW lost ............................................................ 135 

    8K clock of HW lost ............................................................. 135 

    52 MHz clock lost ............................................................... 136 

    First ADC clock lost ............................................................. 136 

    Second ADC clock lost ......................................................... 136 

    PA power overvoltage alarm ................................................ 137 

    PA power undervoltage alarm .............................................. 137 

    PA VSWR alarm .................................................................. 137 

    PA temperature minor alarm ................................................ 138 

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    PA temperature major alarm ................................................ 138 

    PA forward power(3db) alarm ............................................... 139 

    RTU power alarm ................................................................ 139 

    RTU power temperature alarm .............................................. 139 RTU power output overvoltage alarm .................................... 140 

    RTU power input failure alarm .............................................. 140 

    IQ calibration parameters abnormal alarm ............................. 140 

    EAM heat exchanger alarm .................................................. 140 

    EAM TRX layer fan-4 alarm .................................................. 141 

    EAM AEM layer axis-flow fan alarm ....................................... 141 

    EAM smoke alarm ............................................................... 141 

    EAM waterproof alarm ......................................................... 141 

    EAM lightning protection alarm ............................................. 142 

    EAM backdoor access control alarm ....................................... 142 

    EAM frontdoor access control alarm ...................................... 142 

    EAM PWR monitoring unit alarm ........................................... 142 

    EAM heat exchanger electric heater alarm.............................. 143 

    EAM heat exchanger control board alarm ............................... 143 

    EAM heat exchanger external circulation fan 2 alarm ............... 143 

    EAM heat exchanger external circulation fan 1 alarm ............... 144 

    EAM heat exchanger internal circulation fan 2 alarm ............... 144 

    EAM heat exchanger internal circulation fan 1 alarm ............... 144 

    EAM heat exchanger 485 communication alarm ...................... 145 

    EAM temperature alarm ....................................................... 145 

    EAM TRX layer mixed-flow fan 1 alarm .................................. 145 

    EAM TRX layer mixed-flow fan 2 alarm .................................. 146 

    EAM TRX layer mixed-flow fan 3 alarm .................................. 146 

    Power undervoltage alarm ................................................... 146 

    Inner fan 2 alarm (for M8202) .............................................. 146 

    Inner fan 1 alarm (for M8202) .............................................. 147 

    Outer fan 2 and fan 4 alarm (for M8202) ............................... 148 

    Outer fan 1 and fan 3 alarm (for M8202) ............................... 148 

    Rack temperature minor alarm ............................................. 149 

    Rack temperature major alarm ............................................. 149 

    Layer 3 fan 1 alarm (for M8206) ........................................... 149 

    Layer 3 fan 2 alarm (for M8206) ........................................... 150 

    Layer 3 fan 3 alarm (for M8206) ........................................... 150 

    Layer 2 fan 1 alarm (for M8206) ........................................... 150 

    Layer 2 fan 2 alarm (for M8206) ........................................... 151 

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    CCI opposite board alarm .................................................... 163 

    IQ FPGA internal clock alarm ................................................ 164 

    IQ FPGA light interface alarm ............................................... 164 

    IQ FPGA LVDS interface alarm .............................................. 164 IQ FPGA internal data alarm ................................................. 164 

    13M,61.44M clock lost alarm ................................................ 165 

    60ms clock lost alarm ......................................................... 165 

    26MHz and 52MHz lost of clock alarm .................................... 165 

    the failure examination alarm of the 60ms uplink frame .......... 166 

    checking block data error alarm ............................................ 166 

    up link LVDS SERDES lost lock alarm .................................... 166 

    FN error alarm .................................................................... 167 

    receiving channel frequent alarm .......................................... 167 

    transmiting channel frequent alarm ....................................... 167 

    the lost alarm of 60ms ........................................................ 167 

    output power less than 6DB ................................................. 168 

    HYCOM major alarm ............................................................ 168 

    the input power is abnormal ................................................. 168 

    out of power alarm ............................................................. 168 

    the lost of signal of the light port 4 alarm .............................. 169 

    the lost of signal of the light port 2 alarm .............................. 169 

    light port 2 error,Loss of Frame alarm ................................... 169 

    the lost of signal of the light port 1 alarm .............................. 170 

    light port 1 error,Loss of Frame alarm ................................... 170 

    FR device failure ................................................................. 170 

    the version checking CRC error alarm .................................... 170 

    Diversity antenna lost ......................................................... 171 

    Diversity antenna identical ................................................... 171 

    A Interface Resource Statistics Alarm .................................... 171 

    NSVC Resource Statistics Alarm ............................................ 172 

    TCH Resource Statistics Alarm .............................................. 172 

    Assignment Failure ............................................................. 173 

    Communication Alarms ................................................. 173 

    Exceptional Connection Setup .............................................. 173 

    Trunk Frame Loss ............................................................... 173 

    Trunk Signal Loss ............................................................... 174 

    Trunk Alarm Indication ........................................................ 175 

    Trunk Multi-frame Loss ........................................................ 175 

    Far-End CRC Multi-frame Alarm Indication ............................. 175 

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    Far End Alarm .................................................................... 175 

    Communication Link between Active and Standby Boards Off ... 176 

    Incorrect FE Routing Connection .......................................... 176 

    Board HW Error .................................................................. 177 Communication between environment monitoring board and OMP

    board abnormal ................................................................. 178 

    RAWMACIP Channel Communication Exception....................... 178 

    test pack check abnormal .................................................... 179 

    MAC Address Conflict Exists in Boards of Same Shelf ............. 179 

    IPMAC Conflict When OSS Detects Control Plane .................... 180 

    dualhome office block ......................................................... 180 

    dualhome link block ............................................................ 181 

    dualhome association block ................................................. 181 Recive bad packet .............................................................. 182 

    Faulty Frames Received by FE/GE/ATM/MP/POS/E1 Port .......... 182 

    Faulty Frames Received by Internal Switching Interface Faulty. 183 

    HDLC unavailable ............................................................... 183 

    UID unavailable ................................................................. 184 

    UID unavailable ................................................................. 184 

    Far End IMA Group is in Startup state ................................... 185 

    FE is in blocked state .......................................................... 185 

    Timing of Near-End IMA Group Failure .................................. 185 

    FE RXLSM is in Unusable State ............................................. 186 

    Implementation specific TX fault declared at the NE ................ 186 

    Near-End Sending Link Broken ............................................. 187 

    Near-End Sending Link Broken ............................................. 187 

    LODS Alarm of Near-End Receiving Link ................................ 187 

    RDI Alarm of Near-End Receiving Link .................................. 188 

    Near-End Receiving Link Faults ............................................ 188 

    Implementation specific Rx failed declared at the NE .............. 188 

    Near-End Receiving Link Broken ........................................... 188 

    Far end TXLSM is in Unusable State ...................................... 189 

    Fe IMA Group's part of links are possibly arp looped back ........ 189 

    Remote Receiving Link ID Mismatched .................................. 190 

    BFD Session Interrupted ..................................................... 190 

    Abis link broken ................................................................. 191 

    Control plane communication abnormal between board and itshome module ..................................................................... 191 

    Control plane communication abnormal between MP and OMP.. 192 

    Association link broken ....................................................... 193 

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    STC office inaccessible......................................................... 194 

    PPP_UID Link Down ............................................................ 194 

    PPP Link Down.................................................................... 194 

    HDLC unavailable ................................................................ 195 UID unavailable .................................................................. 196 

    Association path broken ....................................................... 196 

    PPP link broken................................................................... 196 

    BSCIP configuration error in database ................................... 197 

    MGW not registered ............................................................ 198 

    Dual Homing Office Blocked ................................................. 198 

    Dual Homing Link Blocked .................................................... 199 

    Dual Homing Association Blocked .......................................... 199 

    Trunk error ........................................................................ 200 

    Trunk abnormal .................................................................. 200 

    The rate of error code in a matelink is high at GUIM ................ 201 

    FE Link Error Alarm ............................................................. 201 

    Link Broken Between Server and Alarmbox ............................ 201 

    HW link broken ................................................................... 202 

    Master rack communication link alarm ................................... 203 

    Communication link alarm between master and slave rack (left)........................................................................................ 203 

    Communication link alarm between master and slave rack (right)........................................................................................ 203 

    A interface E1 remote alarm ................................................. 204 

    B interface E1 remote alarm ................................................. 204 

    C interface E1 remote alarm................................................. 205 

    D interface E1 remote alarm ................................................ 205 

    E interface E1 remote alarm ................................................. 206 

    F interface E1 remote alarm ................................................. 206 

    G interface E1 remote alarm ................................................ 207 

    H interface E1 remote alarm ................................................ 207 LAPD communication link between FUC and BSC break ............ 208 

    Communication link between CMM and FUC break(BTS V2) ...... 208 

    HDLC communication link between CMB and FUC broken ......... 209 

    LAPD communication link between FUC and BSC broken .......... 210 

    CU parameter configuration error ......................................... 210 

    Communication broken between EAM and CMB ....................... 211 

    BSC LAPD communication link broken ................................... 211 

    Site LAPD communication link broken .................................... 211 

    Cell interruption alarm ......................................................... 212 

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    Front-end communication link broken alarm .......................... 212 

    Control link broken ............................................................. 213 

    Operation link broken(CS) ................................................... 213 

    Operation link broken(PS) ................................................... 213 Handling Alarms .......................................................... 214 

    Process Instance Configuration Error .................................... 214 

    T Network Connection Not Conform to Configuration ............... 214 

    DB Config Doesn't Fit for Device ........................................... 215 

    OMC Gateway Mask Different from DBs ................................. 215 

    Alarm Due to Inconsistent Area Code .................................... 215 

    Alarm Due to Inconsistent Mac Address of Background OMP(OMC)

    ........................................................................................ 216 

    Alarm Due to Inconsistent Mac Address of Background OMP(OMC)........................................................................................ 216 

    Alarm Due to Inconsistent MP Type ...................................... 216 

    Startup File Does Not Exist .................................................. 217 

    OMP GateWay IP Different from DBs ..................................... 217 

    OMC Server IP Different from Dbs ........................................ 217 

    OMC Gateway Mask Different from DBs ................................. 217 

    OMP Config Changes ........................................................... 218 

    Inconsistent Office ID Settings of DIP Switch ......................... 218 

    Port Work Mode Doesn't Match Settings ................................ 218 

    Formats of audio resource inconsistent ................................. 219 

    Version Switches While Board Doesn't Reset .......................... 219 

    Function EPLD Update Failure .............................................. 220 

    Inconsistent BOOT/EPLD Version No. with Database Configurations........................................................................................ 220 

    Boot Version Fails to Be Written to Backup Region .................. 220 

    Microcode Is Abnormal ........................................................ 221 

    PVC Fault .......................................................................... 221 

    FE reports unacceptable configuration parameters(M size) ....... 222 

    Fe IMA Group is in config-aborted state (because of unmatchedsymmertry mode) .............................................................. 222 

    Fe IMA Group is in config-aborted state (because of unmatchedOAM lable) ........................................................................ 222 

    Fe IMA Group is in config-aborted state (because of other reseans)........................................................................................ 223 

    FE is in Insufficient links State ............................................. 223 

    Near-End IMA Group Configuration Failure ............................. 223 

    NE Group is in Insufficient links State ................................... 224 

    Number of Alarms Over Threshold ........................................ 224 

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    Board Connection Check is Off .............................................. 224 

    Access DSP's HPI memory error........................................... 225 

    The config data of sntp in DBS is wrong ................................. 225 

    The Client Of Sntp Failed In Fetching Net Time ....................... 225 SNTP failure ....................................................................... 226 

    Number of management module alarms exceeds the threshold. 227 

    NTP time exceeds threshold ................................................. 227 

    brs main config request timeout ........................................... 228 

    brs main epu register timeout .............................................. 228 

    Database config is different from file named bootcfg ini. .......... 229 

    Wrong Parameter configuration for TPU Ch0 ........................... 229 

    Wrong Parameter configuration for TPU Ch1 ........................... 229 

    Wrong Parameter configuration for TPU Ch2 ........................... 230 

    Wrong Parameter configuration for TPU Ch3 ........................... 230 

    Wrong Parameter configuration for TPU Ch4 ........................... 231 

    Wrong Parameter configuration for TPU Ch5 ........................... 231 

    Wrong Parameter configuration for TPU Ch6 ........................... 231 

    Wrong Parameter configuration for TPU Ch7 ........................... 232 

    Cell configuration parameter mismatch(BTS V2) ..................... 232 

    Software version of FUC mismatch(BTS V2) ........................... 233 

    Software version of CHP mismatch(BTS V2) ........................... 233 

    L3 Software of FUC No Response(BTS V2) ............................. 233 

    Wrong Parameter configuration for CIP .................................. 234 

    Software version of CIP mismatch ......................................... 234 

    Wrong parameter configuration for TRM Channel 0 ................. 234 

    Wrong parameter configuration for TRM Channel 1 ................. 235 

    Wrong parameter configuration for TRM Channel 2 ................. 235 

    Wrong parameter configuration for TRM Channel 3 ................. 236 

    Wrong parameter configuration for TRM Channel 4 ................. 236 

    Wrong parameter configuration for TRM Channel 5 ................. 236 

    Wrong parameter configuration for TRM Channel 6 ................. 237 

    Wrong parameter configuration for TRM Channel 7 ................. 237 

    Cell configuration parameter mismatch .................................. 238 

    FUC Software version mismatch ........................................... 238 

    CHP Software version mismatch ........................................... 238 

    CU Software version mismatch ............................................. 239 

    FUC L3 Software no response ............................................... 239 

    Parameter configuration mismatch ........................................ 239 

    Parameter configuration failure of AD6537 ............................. 240 

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    Environment Alarms ..................................................... 240 

    Cell delineation do not synchronization about cell on E1 link ... 240 

    RACK Temperature Over Alarm Threshold ............................. 240 

    RACK Temperature Lower Than Alarm Threshold .................... 241 House temperature is higher than high threshold ................... 241 

    House temperature is lower than high threshold ..................... 242 

    Any one of rack voltage inputs above threshold...................... 242 

    Any one of rack voltage inputs below threshold ...................... 242 

    Temperature in equipment room above threshold ................... 243 

    Temperature in equipment room below threshold ................... 243 

    Rack fans faults ................................................................. 244 

    Rack door access control alarm ............................................ 244 

    Smoke alarm ..................................................................... 244 

    Infrared alarm ................................................................... 245 

    Lightning alarm .................................................................. 245 

    SNTP server invalid ............................................................ 245 

    Fault on Board (GPS) .......................................................... 246 

    QoS Alarms ................................................................. 246 

    Inter-board Message Communication Flow Rate Over AlarmThreshold .......................................................................... 246 

    Inter-board Message Communication DSP overload (Level 1 alarm)

    ........................................................................................ 247 Inter-board Message Communication DSP overload (Level 2 alarm)........................................................................................ 247 

    Inter-board Message Communication DSP overload (Level 3 alarm)........................................................................................ 247 

    MTP2 link reception overload ............................................... 248 

    Association congested ......................................................... 248 

    STC office congested .......................................................... 249 

    Appendix A .................................................................. 251 

    Abbreviations .............................................................. 251 

    Tables .......................................................................... 259 

    Index ........................................................................... 261 

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    Confidential and Proprietary Information of ZTE CORPORATION  i 

    About This Manual

    Purpose

    This manual describes BSS (V6.20) related alarm messages interms of alarm cause, influence, and handling suggestions. Youcan analyze, locate, and handle faults by referring to this

    document.

    Intended Audience

    This manual is intended for engineers and technicians who

    perform operation activities on the ZXG BSS.

    Prerequisite Skill and Knowledge

    To use this manual effectively, users should have a general

    understanding of wireless telecommunications technology.Familiarity with the following is helpful:

      ZXG system and its various components

      User interfaces on the Mobile Switching Center (MSC)

      Local operating procedures

    What Is in This Manual

    This manual contains the following chapters:

    TABL E 1   CHAPT ER SUM M ARY  

    Chapter Summary

    Chapter 1, AlarmMessages

    Introduces the basic concepts of BSS(V6.20) alarms, including alarm definition,severity, handling suggestions, andclassification

    Chapter 2, AlarmMessage Description

    Describes the BSS (V6.20) alarms in termsof alarm cause, influence on the system,

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    ii Confidential and Proprietary Information of ZTE CORPORATION

    Chapter Summary

    and handing flow.

    Related Documentation

    The following documentation is related to this manual:

      ZXG10 iBSC (V6.20) Base Station Controller DocumentationGuide

      ZXG10 iBSC (V6.20) Base Station Controller TechnicalManual

      ZXG10 iBSC (V6.20) Base Station Controller HardwareManual

      ZXG10 iBSC (V6.20) Base Station Controller InstallationManual

      ZXG10 iBSC (V6.20) Base Station Controller PerformanceCounters Manual – Volume I

      ZXG10 iBSC (V6.20) Base Station Controller KPI ReferenceManual

      ZXG10 iBSC (V6.20) Base Station Controller MaintenanceManual (Routine Maintenance)

      ZXG10 iBSC (V6.20) Base Station Controller MaintenanceManual (Troubleshooting)

      ZXG10 iBSC (V6.20) Base Station Controller MaintenanceManual (Emergency Maintenance)

      ZXG10 BSS (V6.20) Base Station Subsystem NotificationHandling Manual

      ZXG10 BSS (V6.20) Base Station Subsystem OMM SofrwareInstallation Manual

      ZXG10 BSS (V6.20) Base Station Subsystem Configuration

    Manual (Initial Configuration Guide)  ZXG10 BSS (V6.20) Base Station Subsystem Configuration

    Manual (Feature Configuration Guide)

      ZXG10 BSS (V6.20) Base Station Subsystem MML Command

    Manual

      ZXG10 BSS (V6.20) Base Station Subsystem RadioParameters Manual

      ZXG10 BSS (V6.20) Base Station Subsystem OperationManual (Diagnosis and Test)

      ZXG10 BSS (V6.20) Base Station Subsystem Operation

    Manual (Signaling Tracing)

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    About This Manual

    Confidential and Proprietary Information of ZTE CORPORATION  iii 

      ZXG10 iBSC (V6.20) Base Station Controller PerformanceCounter Manual - Volume II

      ZXG10 iBSC (V6.20) Base Station Controller PerformanceCounter Manual - Volume III  

    In this manual, ZXG10 iBSC (V6.20) and ZXG10 BSC (V2) arereferred to as BSC, and iBSC refers to only ZXG10 iBSC.

    Conventions

    ZTE documents employ the following typographical conventions.

    TABL E 2   T YP O GR AP HI C AL CO NVENT I O NS

    Typeface Meaning

    Italics References to other Manuals and documents.

     “Quotes”   Links on screens.

    Bold Menus, menu options, function names, inputfields, radio button names, check boxes, drop-

    down lists, dialog box names, window names.

    CAPS Keys on the keyshelf and buttons on screens andcompany name.

    Constant width Text that you type, program code, files anddirectory names, and function names.

    [ ] Optional parameters.

    { } Mandatory parameters.

    | Select one of the parameters that are delimited

    by it.

    Note: Provides additional information about acertain topic.

    Checkpoint: Indicates that a particular step needsto be checked before proceeding further.

    Tip: Indicates a suggestion or hint to make thingseasier or more productive for the reader.

    TABL E 3   MO USE OPERAT I O N CO NVENT I O NS  

    Typeface Meaning

    Click Refers to clicking the primary mouse button (usuallythe left mouse button) once.

    Double-click Refers to quickly clicking the primary mouse button(usually the left mouse button) twice.

    Right-click Refers to clicking the secondary mouse button(usually the right mouse button) once.

    Drag Refers to pressing and holding a mouse button and

    TypographicalConventions

    Mouse

    OperationConventions

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    iv Confidential and Proprietary Information of ZTE CORPORATION

    Typeface Meaning

    moving the mouse.

    How to Get in Touch

    The following sections provide information on how to obtainsupport for the documentation and the software.

    If you have problems, questions, comments, or suggestionsregarding your product, contact us by e-mail at

    [email protected]. You can also call our customer supportcenter at (86) 755 26771900 and (86) 800-9830-9830.

    ZTE welcomes your comments and suggestions on the qualityand usefulness of this document. For further questions,comments, or suggestions on the documentation, you cancontact us by e-mail at [email protected]; or you can fax yourcomments and suggestions to (86) 755 26772236. You can also

    browse our website at http://support.zte.com.cn, which containsvarious interesting subjects like documentation, knowledgebase, forum and service request.

    CustomerSupport

    DocumentationSupport

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    Confidential and Proprietary Information of ZTE CORPORATION  v 

    Declaration of RoHSCompliance

    To minimize the environmental impact and take moreresponsibility to the earth we live, this document shall serve asformal declaration that the ZXG10 BSS (V6.20) Base StationSubsystem manufactured by ZTE CORPORATION is in

    compliance with the Directive 2002/95/EC of the EuropeanParliament - RoHS (Restriction of Hazardous Substances) withrespect to the following substances:

      Lead (Pb)

      Mercury (Hg)

      Cadmium (Cd)

      Hexavalent Chromium (Cr(VI))

      PolyBrominated Biphenyls (PBB’ s)

      PolyBrominated Diphenyl Ethers (PBDE’ s)

    The usage of the above substances in ZXG10 BSS (V6.20) isexplained in Table 4. 

    TABL E 4   –  USAG E E XPL ANAT I O N O F T HE HAZ ARDO US SUBST ANCES I N ZXG10  BSS   (V6.20)  

    Names of Parts

    Hazardous substances

    Pb Hg Cd Cr(VI) PBB’s  PBDE’s 

    System × 0 0 0 0 0

    Cables and Assembly 0 0 0 0 0 0

    Auxiliary Equipment × × × × × ×

    Table Explanation:

    0: The usage of the substance in all of the components is lessthan the allowed values given by 2002/95/EC standard.

    ×: The usage of the substance in at least one of the components

    is beyond the allowed values given by 2002/95/EC standard.

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    vi Confidential and Proprietary Information of ZTE CORPORATION

    The ZXG10 BSS (V6.20) Base Station Subsystem manufacturedby ZTE CORPORATION meet the requirements of EU

    2002/95/EC; however, some assemblies are customized to clientspecifications. Addition of specialized, customer-specifiedmaterials or processes which do not meet the requirements ofEU 2002/95/EC may negate RoHS compliance of the assembly.

    To guarantee compliance of the assembly, the need forcompliant product must be communicated to ZTE CORPORATIONin written form.

    This declaration is issued based on our current level ofknowledge. Since conditions of use are outside our control, ZTECORPORATION makes no warranties, express or implied, andassumes no liability in connection with the use of this

    information.

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    Confidential and Proprietary Information of ZTE CORPORATION  1 

    C h a p t e r

    Alarm Message Summary

    This chapter introduces the basic concepts of alarm messages,

    such as alarm code definition, alarm severity level, alarmhandling suggestions, and alarm classification.

     Alarm Code DefinitionAn alarm code is defined by a string of 32 bits, which indicatesthe code values of a specified alarm message.

    The range of GSM BSS alarm codes is as follows:

      1 ~ 100000

      198000000 ~ 198065535

      198066000 ~ 198079999

      198087000 ~ 198089999

      198099800 ~ 198099801

     Alarm Severity Level

    Whenever there is a problem or fault during BSC operation, an

    alarm message appears. Usually, the alarm may last till theproblems or faults are rectified.

    According to severity, alarms are divided into four levels:

      Critical (level 1)

    Critical alarms cause the whole system to fail to operate orprovide services. Measures must be taken to recover oreliminate the alarms immediately.

      Major (level 2)

    Severe alarms greatly affect the system operation or resultin severe degradation in performance of service provision.

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    Measures must be taken to recover or eliminate the alarmsas soon as possible.

      Minor (level 3)

    Major alarms do not greatly affect normal system operationand performance of service provision. Measures should betaken to recover or eliminate the alarms in time to avoidmore severe alarms.

      Warning (level 4)

    Minor alarms have potential effects on normal systemoperation and performance of service provision. Diagnosis

    and measures should be taken to avoid more severe alarms.

    In alarm level definition, the affected range only refers to theinfluence on a single item, that is, alarm level can be determinedif a certain index, such as reliability and safety, reaches the

    specified range. If an alarm affects several indices, the alarmlevel should be upgraded.

    Note: 

      Alarm levels can be modified in the Netnumen M31 EMSsystem based on the actual situations.

      Generally, the default settings are comparatively reasonable.

    Be cautious when re-defining levels. It is not allowed tomodify the settings at will.

    In addition, some alarm levels are not defined. For these alarms,users can define their levels in actual situations.

     Alarm HandlingPay attention to the following points when handling alarms:

      After noting down the problem and symptom, systemmaintenance personnel should handle the alarms step bystep by referring to the solutions described in this manual.Unless otherwise specified, end the alarm handling once thefault is rectified (that is, the alarm is recovered), or go to thenext step if the problem persists.

      If the alarm fails to be handled or recovered, contact thelocal ZTE office.

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     Chapter 1 Alarm Message Summary

    Confidential and Proprietary Information of ZTE CORPORATION  3 

     Alarm Classification

    The BSS related alarm messages on Netnumen M31 can be

    classified into the following six types:

      Equipment alarms

      Communication alarms

      Handling alarms

      Environment alarms

      QoS alarms

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     Chapter 2 Alarm Messages

    Confidential and Proprietary Information of ZTE CORPORATION  7 

    starts. If this trunk link is not used for CSU loopback test, thisalarm won't be triggered.

    The configured trunk link is congested.

    After diagnosis and test, do some settings, where end A sendsthe command of canceling CSU loopback to end B.

    Cell Delineation Not Synchronized

      Alarm code: 198001024

      Alarm level: 3

    The HEC is damaged. The cell cannot be located from thephysical layer frame. This problem is usually triggered frombottom layer fault. It may also because the local and peer-enddevices use different methods to process HEC.

    The ATM communication becomes worse.

    1. Check if other alarms are generated accompanying itsoccurrence. If yes, clear these alarms. If no, go to step 2.

    2. Check if both ends are configured to SDH mode or SONETmode. If the modes are different, configure a correct signalmode.

    Loss of Cell Delineation

      Alarm code: 198001025

      Alarm level: 2

    LCD is triggered after OCD lasts for 4 ms.

    The ATM communication is broken.

    1. Check if other alarms are generated accompanying itsoccurrence. If yes, clear these alarms. If no, go to step 2.

    2. Check if both ends are configured to SDH mode or SONET

    mode. If the modes are different, configure a correct signal

    mode.

    8K input clock lose

      Alarm code: 198001280

      Alarm level: 3

    The clock input of the shelf is abnormal.

    The system communication fails.

    Check whether the clock input line is correctly connected.

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

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    16M Input Clock Lose

      Alarm code: 198001281

      Alarm level: 3

    The clock input of the shelf is abnormal.

    The system communication fails.

    Check whether the clock input line is correctly connected.

    PP2S Clock Input Lose

      Alarm code: 198001282

      Alarm level: 3

    The clock input of the shelf is abnormal.

    The system communication fails.

      1. Check if the clock input lines are correctly connected.

    2. Check if the subrack of output clock locks the GPS signals.

    32M Clock lost in TSNB

      Alarm code: 198001283

      Alarm level: 3

      As the clock consists of 32M and 8K, the 32M clock alarm isgenerated when the clock (32M or 8K) jitters out of thespecified range and affects the links.

      The clock is unavailable.

      The whole link is blocked if the alarm is generated. Therefore,the clock cannot be lost. Two boards for reporting alarms are

    used in a system, with one active and the other one standby.When a clock alarm is generated, the system switches over

    between the active and standby TSNBs.

      For Tier 1 network, clock loss means loss of the whole linkdata. The link is recovered only after the clock becomesnormal.

    Check if the clock input lines are correctly connected.

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

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     Chapter 2 Alarm Messages

    Confidential and Proprietary Information of ZTE CORPORATION  9 

    Clock Phase Does not Match WhenInputting 8k,16M Clock to Backboard

      Alarm code: 198001284

      Alarm level: 3

    The clock input of the shelf is abnormal. The clock line is notreliably connected or faulty.

    The system communication fails.

    Check if the clock input lines are correctly connected.

    Clock Chip of This Board Is inPreheat Status

      Alarm code: 198001285

      Alarm level: 3

    The board experiences reset. The SETS chip and the constant-temperature crystal oscillator needs to be fully preheated.

    The output clock is unstable.

    Perform normal operations after the board is powered on. Wait

    until the clock board is completely preheated. Conduct the clockperformance test only after the preheat ends.

    Loss of Clock When Input to Board

      Alarm code: 198001286

      Alarm level: 3

    The clock input of the shelf is abnormal.

    The system communication fails.

    Check if the clock input lines are correctly connected.

    SDH/SONET fault

      Alarm code: 198001792

      Alarm level: 2

      The upstream optical transmission device is faulty.

      The optical fiber transmission line is faulty.

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

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      The fiber pigtail and flange between the local-end ODF(optical distribution frame) and equipment are faulty.

      The local-end optical receiver is faulty.

    All the trunk receiving signals that are transmitted through theSDH/SONET line are interrupted.

    1. Use an optical power meter to check if the power for

    receiving optical signals is within the specified range (that is,-28 dBm ~ -8 dBm).

      If yes, go to step 3

      If no, it can be inferred that the optical module is faulty,

    and then go to step 2.

    2. Replace the optical module or board. Check if the alarm iseliminated.

    3. Use the transmitting end at the peer-end office to detect thetransmitting optical signal. Check if the signal is within thespecified range.

      If yes, go to step 5.

      If no, it can be inferred that the peer end is faulty, andthen go to step 4.

    4. Ask maintenance personnel to check the peer-end office.After the fault is rectified, check if the alarm is eliminated.

    5. Something may be wrong with the transmission equipment.Ask maintenance personnel special for transmission

    equipment to do troubleshooting.

    SDH/SONET:Loss of Frame

      Alarm code: 198001793

      Alarm level: 2

    The upstream SDH devices are faulty.

    All the trunk receiving signals that are transmitted through theSDH/SONET line are interrupted.

    Ask SDH transmission equipment maintenance personnel torectify the faults.

    SDH/SONET: Regenerator SectionTrace Mismatch/Section TraceMismatch

      Alarm code: 198001794

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

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      Alarm level: 2

    The optical fiber on the optical distribution frame is incorrectly

    connected during optical fiber cutover and scheduling, or theexpected value is incorrectly set on the network management

    system.

    The matching relations of the trunks and trunk signals are wrong.

    1. Check if the fibers are correctly connected to the ODFs atlocal end and peer end.

      If yes, go to step 2.

      If no, correctly connect the fibers, and then check if the

    alarm is eliminated.

    2. Check if the predefined values of  “section access pointidentifier”  at both ends are consistent. If not, set the same

    value. Check whether the alarm is eliminated.

    SDH/SONET:MS-AIS,Line AlarmIndication Signal

      Alarm code: 198001795

      Alarm level: 2

    The upriver equipment has faults, such as LOS, LOF, and RSTIM.

    All the trunk receiving signals that are transmitted through theSDH/SONET line are interrupted.

    Clear the “primary alarm”  according to the alarm generated fromthe network node equipment in the corresponding multiplexingsection.

    SDH/SONET:Multiplexing SectionFar-end Reception Failure/Line Far-

    end Reception Failure  Alarm code: 198001796

      Alarm level: 3

    Errors occur on the uplink direction of the downstreamequipment.

    All the trunk sending signals that are transmitted through theSDH/SONET line are interrupted.

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

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    Clear the “primary alarm”  according to the alarm generated fromthe network node equipment in the corresponding multiplexing

    section.

    SDH/SONET:Signal Failure

      Alarm code: 198001797

      Alarm level: 2

      For all the NEs in the multiplexing section where the boardresides, the fiber pigtail connectors in the down direction arecontaminated. The increase of transmission line attenuation

    or change in optical transmission mode leads to error code.

      The ADM transmit device is faulty.

    All the trunk receiving signals that are transmitted through the

    SDH/SONET line generate large numbers of alarms.

    1. Check if the fiber pigtail heads are contaminated.

      If yes, clean the connectors, and then check if the alarmis eliminated.

      If no, go to step 2.

    2. Use an optical power meter to detect the optical powerattenuation of each connection point in the down direction inthe multiplexing section and find if the value is excessive.

      If yes, adjust the attenuation, and then check if thealarm is eliminated.

      If no, go to step 3.

    3. Ask maintenance personnel for transmission network tocheck if the ADM transmit device is faulty, end the alarmhanding.

    SDH/SONET:Signal Deterioration

     

    Alarm code: 198001798  Alarm level: 3

    When signal degrade (SD) and signal fail (SF) occur at the same

    time, eliminate SF first. When SD occurs individually, it can beinferred that the ADM transmit device is faulty.

    Some trunk receiving signals generate various alarms.

    1. Eliminate SF, if it occurs. Check if the alarm is eliminated.

    2. Check the optical fibers and fiber transceiver modules at thelocal and peer ends. Ensure that the optical fibers are wellconnected and that the optical transceiver module is not

    loose. Check if the alarm is eliminated.

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

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    3. Replace the fiber module or board. Check if the alarm iseliminated.

    4. Ask maintenance personnel to check the peer-end office andrectify the faults. Check if the alarm is eliminated.

    5. Something may be wrong with the transmission equipment.Ask maintenance personnel special for transmission

    equipment to do troubleshooting.

    SDH/SONET:Loss of AU-4Pointer/Loss of Channel Pointer

      Alarm code: 198001799

      Alarm level: 2

    The upstream AU-4 pointer processing unit is faulty.

    All the trunk receiving signals that are transmitted through theSDH/SONET line are interrupted.

    Ask maintenance personnel for transmission network to check if

    the AU-4 pointer processing unit of the upstream device is faulty.

    SDH/SONET:AU-AIS/Channel-AIS

      Alarm code: 198001800

      Alarm level: 2

    The upstream VC-4 channel control unit is faulty.

    All the trunk receiving signals that are transmitted through theSDH line are interrupted.

    Ask maintenance personnel for transmission network to check ifthe VC-4 channel control unit of the upstream device is faulty.

    SDH/SONET:HP-Trace Mismatch/Patch Trace Mismatch

      Alarm code: 198001801

      Alarm level: 2

    The optical fiber on the ODF is incorrectly connected duringoptical fiber cutover and scheduling, or the expected value isincorrectly set on the network management system.

    The matching relations of all the trunk signals are wrong.

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

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    1. Check if the fibers are correctly connected to the ODFs atlocal end and peer end.

      If yes, go to step 2.

      If no, correctly connect the fibers, and then check if thealarm is eliminated.

    2. Check if the predefined values of “VC-4 channel access point

    identifier (J1)”   at both ends are consistent. If not, set thesame expected value. Check if the alarm is eliminated.

    SDH/SONET:HP Unassembled/PathUnassembled

      Alarm code: 198001802

      Alarm level: 2

    During project installation, the internal cross connection of SDHnetwork is not complete, or the SDTB/SDTB2 remote device isnot equipped with the channel where SDTB/SDTB2 locates.

    All the trunk receiving signals that are transmitted through theSDH/SONET line are interrupted.

    Ask maintenance personnel for transmission network to check if

    the VC-4 channel control unit (C2) of the upstream device isfaulty.

    DH/SONET:HP Label Mismatch/PathLabel Mismatch

      Alarm code: 198001803

      Alarm level: 2

    During project installation, the internal cross connection of SDHnetwork is not complete.

    All the trunk receiving signals that are transmitted through theSDH/SONET line are interrupted.

    Ask maintenance personnel for transmission network to check ifthe upstream and downstream circuit configuration (C2) of theDXC devices in each station during the corresponding timeslot is

    correct.

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

    Alarm Property

    Alarm Cause

    Influence

    Handling Flow

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    SDH/SONET:HP Remote ReceptionFailure

      Alarm code: 198001804

      Alarm level: 3

    The network node in VC-4 channel where the board locates isfaulty.

    All the trunk receiving signals that are transmitted through the

    SDH/SONET line are interrupted.

    Rectify the  “source fault”   according to the alarm generated onthe network node equipment in the VC-4 channel where theboard locates.

    SDH/SONET:LOM

      Alarm code: 198001805

      Alarm level: 2

    The upstream VC-4 channel control unit is faulty.

    All the trunk receiving signals that are transmitted through theSDH/SONET line are interrupted.

    Ask maintenance personnel for transmission network to check ifthe VC-4 channel control unit (H4) of the upstream device isfaulty.

    SDH/SONET: Loss of TUPointer/Loss of Virtual TributaryPointer

      Alarm code: 198001806

      Alarm level: 4

    The upstream TU pointer processing unit is faulty.

    The trunks that the tributary bears stop receiving trunk signals.

    Ask maintenance personnel for transmission network to check if

    the upstream TU-12 tributary pointer pr