A Presentationon

Account Service Departmentof

Sanima Bank LimitedBy

Paribesh Pathak

Objectives of Internship

• To study the entire banking procedures.• To examine about the different products and services offered

by SBL.• To examine the overall activities of Account Service

Department.• To aquire knowledge on working and banking environment.• To understand the practical implication of academic

knowledge.• To acquaintance with the overall organizational environment

of SBL.

 

Sanima Bank Limited

• Sanima Bank Limited commenced its operation in 2004 A.D.

• Head Office is located at Naxal, Kathmandu.• Promoted by the Prominent and dynamic Non-Resident

Nepalese Businessmen • Has been operation through 27 branches till date and going to

expand ten more branches outside of the Kathmandu valley.• Shareholding pattern is 51% Promotors and 49% Public.

 

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Vision

” To be a trusted and leading bank in Nepal”

Mission

“We will continuously be innovative and keep up with changes to satisfy investors, staff, customers, regulators and the people of the community we serve”.

Products and Services

• Deposits Sanima Current Account Sanima Sulav Deposit Nari Bachat Sanima Premium Account,etc.• Remittance• Loan Sanima Auto Loan Term Loan Education Loan,etc.

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• Services Sanima i-Banking Sanima Debit Card Safe Deposit Locker Instituite Fee Collection Sanima ABBS Banking,etc.

Analysis of Activities done

Placement: The internee was placed at Account service Department (ASD) for 8 weeks.

Activities performed are:• Know Your Customer(KYC) Update Process used by the bank to identify their customers. Stop flow of money whose source of income is uncovered. Discourage money Laundering and Terrorist Financing.• Cheque Book Printing and Binding(Handling Cheque

Book)  One of the major task done at the ASD Follows certain process:

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Receive cheque request

Check details

Fill up cheque requisition slip

Bind up cheque book

Tear off cheque from the machine

Print order to the machine

Write cheque details on coverpage

Detail entry in cheque register

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• Making and Handling Phone Calls Customer Service phone calls are forwarded in ASD. Inform and aware customers about their subscription.• Photocopying Documents Frequently performed task. Handled machine for the first time.• Filing and Record Keeping Systematic and scientific process of keeping the record of file. Index filing is done.

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• Search Files Files required by other departments are searched. Search file for Account Conversion, Account

Closing,Customer Deceased,etc.• Destruction of Cheque books and FD Certificates Printing error cheque books and FD certificate are destroyed. Record are kept in the destruction file. Daily queries of the destruction are made.

Lesson Learnt

• Corporate working environment and the importance of the time management and the need of communication skills.

• working responsibility, work pressure and cope with it.• Get familiar with different technologies used in the bank.• learned about the various activities performed at ASD.• learned to maintain the different types of register.• keep professional and personal life separate and appear in a

“happy and willing to serve” mood in front of customers.• Understand the different practical/real procedures and

functioning of financial transactions.

THANK YOU