8-1 Chapter Objectives LO1 Identify the reasons firms innovate LO2 Describe the diffusion of...

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8-1 Chapter Objectives LO1 Identify the reasons firms innovate LO2 Describe the diffusion of innovation theory and how managers can use it to make product line decisions LO3 Explain the stages involved in developing new products and services LO4 Describe the product life cycle and summarize how it is used to make product line decisions LEARNING OBJECTIVES

Transcript of 8-1 Chapter Objectives LO1 Identify the reasons firms innovate LO2 Describe the diffusion of...

Page 1: 8-1 Chapter Objectives LO1 Identify the reasons firms innovate LO2 Describe the diffusion of innovation theory and how managers can use it to make product.

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Chapter Objectives

LO1 Identify the reasons firms innovate

LO2 Describe the diffusion of innovation theory and how managers can use it to make product line decisions

LO3 Explain the stages involved in developing new products and services

LO4 Describe the product life cycle and summarize how it is used to make product line decisions

LEARNING OBJECTIVES

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How Firms Develop New Products1 2 3

4 5 6

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1. Idea Generation

Source of Ideas

CustomerInput

InternalR&D

Licensing

BrainstormingCompetitor’s

Products

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• High product development costs

• Often the source of technological products

• Often the source of breakthrough products

Internal R&D

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• Firms purchase the rights to technology or ideas from other research-intensive firms

• University research centers also often provide such licenses

Licensing

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• Groups work together to generate ideas

• No idea can be immediately dismissed

Brainstorming

IDEO Website

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• Reverse engineering

• “Me Too” or copycat products

Competitors’ Products

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• As much as 85% of new business to business products come from customers

• Lead users modify existing products according to their own specific needs

Customer Input

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2. Concept Testing

Concept is a brief written description of the product

Customers’ reactions determine whether or not it goes forward

Triggers the marketing research process

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3. Product Development

1. Prototype

2. Alpha testing

3. Beta testing

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4. Market Testing

Dodge Commercial

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5. Product Launch

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Entrepreneurial Marketing 8.1 Gourmantra

Identified need Introduced product to

market via sampling and local fairs

Later launched in retail stores: A&P, Sobeys, Dominion, Food Basics, Wal-Mart, and more

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New Product Marketing Mix

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6. Evaluation of Results

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Why do new products fail?

• Too small target market

• Poor design• Low product quality• Incorrect positioning• Wrong price strategy• Poor marketing

communication• Competition

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