8 - 1 2011 Pearson Education, Inc. publishing as Prentice Hall 8 8 Location Strategies PowerPoint...

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8 - 3© 2011 Pearson Education, Inc. publishing as Prentice Hall Outline – Continued  Factors That Affect Location Decisions  Labor Productivity  Exchange Rates and Currency Risks  Costs  Political Risk, Values, and Culture  Proximity to Markets  Proximity to Suppliers  Proximity to Competitors (Clustering)

Transcript of 8 - 1 2011 Pearson Education, Inc. publishing as Prentice Hall 8 8 Location Strategies PowerPoint...

Page 1: 8 - 1 2011 Pearson Education, Inc. publishing as Prentice Hall 8 8 Location Strategies PowerPoint presentation to accompany Heizer and Render Operations.

8 - 1© 2011 Pearson Education, Inc. publishing as Prentice Hall

8 Location Strategies

PowerPoint presentation to accompany PowerPoint presentation to accompany Heizer and Render Heizer and Render Operations Management, 10e Operations Management, 10e Principles of Operations Management, 8ePrinciples of Operations Management, 8e

PowerPoint slides by Jeff Heyl

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8 - 2© 2011 Pearson Education, Inc. publishing as Prentice Hall

OutlineOutline

Global Company Profile: FedEx

The Strategic Importance of Location

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Outline – ContinuedOutline – Continued Factors That Affect Location

Decisions Labor Productivity Exchange Rates and Currency Risks Costs Political Risk, Values, and Culture Proximity to Markets Proximity to Suppliers Proximity to Competitors (Clustering)

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Outline – ContinuedOutline – Continued

Methods of Evaluating Location Alternatives The Factor-Rating Method Locational Break-Even Analysis Center-of-Gravity Method Transportation Model

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Outline – ContinuedOutline – Continued

Service Location Strategy How Hotel Chains Select Sites The Call Center Industry Geographic Information Systems

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Learning ObjectivesLearning ObjectivesWhen you complete this chapter you When you complete this chapter you should be able to:should be able to:1. Identify and explain seven major factors

that effect location decisions2. Compute labor productivity3. Apply the factor-rating method4. Complete a locational break-even

analysis graphically and mathematically

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Learning ObjectivesLearning ObjectivesWhen you complete this chapter you When you complete this chapter you should be able to:should be able to:5. Use the center-of-gravity method6. Understand the differences between

service and industrial-sector location strategies

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Federal ExpressFederal Express

Central hub concept Enables service to more locations with

fewer aircraft Enables matching of aircraft flights with

package loads Reduces mishandling and delay in

transit because there is total control of packages from pickup to delivery

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Location StrategyLocation Strategy

The objective of location strategy is The objective of location strategy is to maximize the benefit of location to maximize the benefit of location

to the firmto the firm

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Location StrategyLocation Strategy One of the most important decisions a

firm makes Increasingly global in nature Significant impact on fixed and

variable costs Decisions made relatively infrequently The objective is to maximize the

benefit of location to the firm

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Location and CostsLocation and Costs

Location decisions based on low cost require careful consideration

Once in place, location-related costs are fixed in place and difficult to reduce

Determining optimal facility location is a good investment

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Location and InnovationLocation and Innovation Cost is not always the most important

aspect of a strategic decision Four key attributes when strategy is

based on innovation High-quality and specialized inputs An environment that encourages

investment and local rivalry A sophisticated local market Local presence of related and

supporting industries

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Location DecisionsLocation Decisions

Long-term decisions Decisions made infrequently Decision greatly affects both fixed

and variable costs Once committed to a location,

many resource and cost issues are difficult to change

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Location DecisionsLocation DecisionsCountry DecisionCountry Decision Key Success FactorsKey Success Factors

1. Political risks, government rules, attitudes, incentives

2. Cultural and economic issues

3. Location of markets4. Labor talent, attitudes,

productivity, costs5. Availability of supplies,

communications, energy6. Exchange rates and

currency risksFigure 8.1

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Location DecisionsLocation DecisionsRegion/ Region/

Community Community DecisionDecision

Key Success FactorsKey Success Factors1. Corporate desires2. Attractiveness of region 3. Labor availability and costs4. Costs and availability of utilities5. Environmental regulations6. Government incentives and

fiscal policies7. Proximity to raw materials and

customers8. Land/construction costs

MN

WI

MI

IL IN OH

Figure 8.1

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Location DecisionsLocation DecisionsSite DecisionSite Decision Key Success FactorsKey Success Factors

1. Site size and cost2. Air, rail, highway, and

waterway systems3. Zoning restrictions4. Proximity of services/

supplies needed5. Environmental impact

issues

Figure 8.1

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Factors That Affect Factors That Affect Location DecisionsLocation Decisions

Labor productivity Wage rates are not the only cost Lower productivity may increase total cost

Labor cost per dayProductivity (units per day)

= Cost per unit

ConnecticutConnecticut

= $1.17 per unit$7060 units

JuarezJuarez

= $1.25 per unit$2520 units

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Factors That Affect Factors That Affect Location DecisionsLocation Decisions

Exchange rates and currency risks Can have a significant impact on costs Rates change over time

Costs Tangible - easily measured costs such as

utilities, labor, materials, taxes Intangible - less easy to quantify and

include education, public transportation, community, quality-of-life

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Factors That Affect Factors That Affect Location DecisionsLocation Decisions

Exchange rates and currency risks Can have a significant impact on cost

structure Rates change over time

Costs Tangible - easily measured costs such as

utilities, labor, materials, taxes Intangible - less easy to quantify and

include education, public transportation, community, quality-of-life

Location decisions based on costs alone

can create difficult ethical

situations

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Factors That Affect Factors That Affect Location DecisionsLocation Decisions

Political risk, values, and culture National, state, local governments

attitudes toward private and intellectual property, zoning, pollution, employment stability may be in flux

Worker attitudes towards turnover, unions, absenteeism

Globally cultures have different attitudes towards punctuality, legal, and ethical issues

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Factors That Affect Factors That Affect Location DecisionsLocation Decisions

Proximity to markets Very important to services JIT systems or high transportation costs

may make it important to manufacturers Proximity to suppliers

Perishable goods, high transportation costs, bulky products

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Factors That Affect Factors That Affect Location DecisionsLocation Decisions

Proximity to competitors Called clustering Often driven by resources such as natural,

information, capital, talent Found in both manufacturing and service

industries

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Clustering of CompaniesClustering of CompaniesIndustry Locations Reason for clusteringWine making Napa Valley (US)

Bordeaux region (France)

Natural resources of land and climate

Software firms Silicon Valley, Boston, Bangalore (India)

Talent resources of bright graduates in scientific/technical areas, venture capitalists nearby

Race car builders

Huntington/North Hampton region (England)

Critical mass of talent and information

Table 8.3

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Clustering of CompaniesClustering of CompaniesIndustry Locations Reason for clusteringFast food chains (Wendy’s, McDonald’s, Burger King, and Pizza Hut)

Sites within 1 mile of each other

Stimulate food sales, high traffic flows

General aviation aircraft (Cessna, Learjet, Boeing)

Wichita, Kansas Mass of aviation skills

Orthopedic device manufacturing

Warsaw, Indiana Ready supply of skilled workers, strong U.S. market

Table 8.3

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Location StrategiesLocation Strategies

Table 8.6

Service/Retail/Professional Location Goods-Producing Location Revenue Focus Cost Focus

Volume/revenueDrawing area; purchasing powerCompetition; advertising/pricing

Physical qualityParking/access; security/lighting; appearance/image

Cost determinantsRentManagement caliberOperations policies (hours, wage rates)

Tangible costsTransportation cost of raw materialShipment cost of finished goodsEnergy and utility cost; labor; raw material; taxes, and so on

Intangible and future costsAttitude toward unionQuality of lifeEducation expenditures by stateQuality of state and local government

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Location StrategiesLocation Strategies

Table 8.6

Service/Retail/Professional Location Goods-Producing Location Techniques Techniques

Regression models to determine importance of various factors

Factor-rating methodTraffic countsDemographic analysis of drawing areaPurchasing power analysis of areaCenter-of-gravity methodGeographic information systems

Transportation methodFactor-rating methodLocational break-even analysisCrossover charts

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Location StrategiesLocation Strategies

Table 8.6

Service/Retail/Professional Location Goods-Producing Location Assumptions Assumptions

Location is a major determinant of revenue

High customer-contact issues are critical

Costs are relatively constant for a given area; therefore, the revenue function is critical

Location is a major determinant of cost

Most major costs can be identified explicitly for each site

Low customer contact allows focus on the identifiable costs

Intangible costs can be evaluated

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How Hotel Chains Select SitesHow Hotel Chains Select Sites Location is a strategically important

decision in the hospitality industry La Quinta started with 35 independent

variables and worked to refine a regression model to predict profitability

The final model had only four variables Price of the inn Median income levels State population per inn Location of nearby colleges

r2 = .5151% of the

profitability is predicted by

just these four variables!

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The Call Center IndustryThe Call Center Industry Requires neither face-to-face

contact nor movement of materials Has very broad location options Traditional variables are no longer

relevant Cost and availability of labor may

drive location decisions