7Cs of effective communication
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Transcript of 7Cs of effective communication
By Akanksha Jain
Communication-Exchange of information. Types of communication
Verbal communicationOral communicationWritten communication
Non-verbal communication
Demands the use of simple language and easy sentence.It avoids misunderstanding and save time.
Features-1.Conventional words.2.Unity of idea and sequencing.3.Exact,appropriate and concrete words.4.Right level.5.Punctuation and accuracy.
Convey in least possible words without forgoing the other C’s communication.
Features-1.Time saving and Cost saving.2.Underlines and Highlights.3.Short and Essential message.4.Appealing and comprehensible.5.Non-reptitive in nature.
Must be complete and convey all facts.
Features-1.Reputation of an Organization.2.Cost saving.3.Additional information.4.Better decision making.
Check for 5W’s and H, what,when,why,who,Where and How.
“Stepping into the shoes of others”.
Features-1.you approach2.Exhibit interest and stimulate a positive reaction.3.What is possible rather than what is impossible.
No Grammatical error.
Features-1.Exact,correct and well-timed.2.Boost up the confidence level.3.Greater impact on the audience.4.Precision and accurateness.5.Appropriate and correct languge.
Being particular and clear.Features-
1.Specific facts and figures.2.Makes use of words that build the reputation.3.Not misinterpreted.
Strengthen present relation.
Features-1.Both view points as well as feelings of the receiver.2.Positive and focused.3.Showing respect .4.Not at all Biased.
Hence with all this given explaination we understand that seven C’s are very much important as far as communication is concerned, whether it is written or oral communication.