7 Things A Front Desk/Receptionist Should Be Skilled At
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Transcript of 7 Things A Front Desk/Receptionist Should Be Skilled At
7 Things a Front Desk/Receptionist Should Be Skilled At
And Why You Need Them To Get A Better Job
Introduction
Receptionists/front desk executives engage with visitors in the lobby or the entrance of the office, as well as handle inbound calls, for employees in a particular workplace.
Nearly every company today needs skilled receptionists for handling a
variety of tasks for the smooth functioning of the office. We have
compiled all those skills you absolutely need to have to get a job as a
receptionist.
So if you are looking for a job as one, better brush up on these skills
as soon as possible!
Speaking skills
The visitors to an office can range from family members and friends to clients and vendors, and a skilled receptionist must
know how to deal with each one of them according to their behavior as well as the availability of the particular employee
they have come to visit. Apart from this, they must also be able to handle inbound calls for office workers.
1
Multitasking
With a varied work profile including handling visitors, taking calls and general administrative work, a normal
day at work could immediately turn hectic. Receptionists must know how to take it all in their stride.
2
Organizational abilities
Receptionists must be able to organize all their work properly so that any ad hoc requirement doesn’t
overwhelm them, especially when it might threaten the completion of other routine tasks.
3
Setting priorities
In order to deal effectively with a sudden surge of work, receptionists must decide on their toes which tasks
require the most attention at that point of time so as not to hold up the functioning of the office.
4
Ability to work with technology
To handle everyday work, receptionists must be able to use the phone, chat, intercom as well as
photocopying systems and printers.
5
Interpersonal skills
Since they are often the first point of contact that a client or a vendor may interact with, it is essential that
receptionists be courteous and polite and possess soft skills that enable them to be a perfect fit in the office
culture.
6
Reliability and dependability
Receptionists, through their work, might across intimate information regarding the company as well as
business dealings, and must be able to keep things confidential for the sake of the company’s reputation and
brand.
7
Thank You
That’s it. Now go ahead and get that receptionist job with the company of your choosing.
Click here to apply for receptionist jobs now!