Install and maintain SUSE Linux Enterprise Server with SAP Business One, version for SAP HANA

1. Create a SUSE Account (free). This account provides you access to all of the secure applications and databases on SUSE to which you have entitlement rights. Create your SUSE account here: https://secure-www.novell.com/selfreg/jsp/createAccount.jsp

2. Join the SUSE Program (free). This program empowers and rewards SUSE partners by giving you access a wealth of technical, sales and marketing resources including:• Sales and technical training• Access software for testing, demonstrations, evaluations, etc.

• Inclusion in the Partner Locator

Learn more at www.suse.com/partners/become-partner.

3. Use the SUSE Installation Wizard (free). Easily and quickly install SAP and SUSE software in just a few minutes:• SAP Business One, SAP HANA and SUSE Linux Enterprise Server (A bootable operating system image)• Access and read the Hardware and OS Installation Guide attached to the SAP Note 1944415

https://service.sap.com/sap/support/notes/1944415• Download the SUSE Installation Wizard image here: www.suse.com/slesb1hana

Note: Follow the instructions in the SAP installation guide. The SUSE installation wizard software is created only for use by SUSE and SAP HANA partners.

4. Resell the Right Product Subscription.

7 Steps to Deploy SUSE ® Linux Enterprise with SAP Business One

Check Pricing: www.suse.com/products/server/how-to-buy/SUSE Distributor Locator: www.partnernetprogram.com/partnerlocator SUSE Shop: www.suse.com/shop

Scope of coverage

Delivered

Support Hours

Support Access Methods

Support Response Time

Maintenance

Updates via Customer Center

N/A

N/A

N/A

Maintenance and Support

Updates / Patches via Customer Center

12x5

Web, email, Chat, Phone

4 Hours

Maintenance

Updates / Patches via Customer Center

24x7

Web, email, Chat, Phone

1 hr for Severity 1; 4 hrs. for all others

5. Activate Your Subscription. The customer, or partner on behalf of customer, needs to activate the subscription. The activation code must be registered for each purchased server subscription to receive maintenance and/or support. You can activate your SUSE Linux Enterprise Server subscription at: https://secure-www.novell.com/center/regadmin/jsps/activate_app.jsp

6. Learn about SUSE Linux Enterprise (free). SUSE Linux Enterprise is the supported operating system of choice for SAP HANA. PartnerNet members can access free technical

on-demand training at: • SUSE training: www.suse.com/training

• On-demand training: www.suse.com/training/on-demand

Recommended courses include:• SUSE Linux Enterprise 11 Fundamentals: https://elearning.novell.com/course/view.php?id=460• SUSE Linux Enterprise 11 Administration: https://elearning.novell.com/course/view.php?id=456

7. Access to Pre-Sales Support (free). Reach out to the SUSE SAP Alliance Team. This free electronic pre-sales support is only in English is only for SAP Business One partners. • You must be a member of PartnerNet

• Your email message must be sent from your company email address

For more information, or if you have questions, please contact us at: saphana@suse.com

www.suse.com

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