7 Steps Introduction - V8.0 July 2015

Seven Steps Business Transformation Systems

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Introduction


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Contents

• About us …

• Our Inspiration

• Vision, Mission and Principles

• Our Methodology for Excellence

• Our Services

• Why Seven Steps ?


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About us… Seven Steps Business Transformation Systems provides

Business Excellence Solutions in the areas of manufacturing,

Service, Education and Healthcare. The Company is managed by

professionals who have vast industry experience and passionate

about Business Excellence. Our expertise includes Business

transformation Strategies, Balanced Score-card, Policy

Deployment, TQM, TPM, Lean, Six Sigma, Quality Management

Systems, Business Process improvement and Environment & Safety

Management Systems.

One stop solutions for all your Business Excellence needs

For more details please visit www.ssbts.in


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We are what we

repeatedly do.

Excellence then, is

not an act, but a

habit.

Aristotle

Our Inspiration


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B U S I N E S S

T R A N S F O R M A T I O N

S Y S T E M S

VISION

“To be recognized as World Class organization in

coaching and practicing Business Excellence principles”

MISSION

“Making Excellence a Culture through Total Employee

Involvement”


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1. Customer Focus

2. Deep Respect for people and time

3. Speak with data

4. Integrity

5. Practice what we preach

6. Sense of urgency

7. Honour Commitments

Our Guiding Principles

Page 9 of 11


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Two Approaches

V/S

Flavor of the Month Approach Business Excellence Umbrella

Concept

“Statistics says, less than 0.2 % of organizations sustain the Business

Excellence journey beyond 3 years” because of Flavor of month syndrome.

We help organizations to adopt all best practices under one umbrella to avoid

pitfall of flavor of the month approach.


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Seven Steps…….

“Each organization is unique and our solutions are based on the challenges organization Facing”


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O u r S e r v i c e s

Our Services

Corporate Business Excellence Consultancy

Industry – Academy Synergy( Bridging gap between Industry and

Institutions)

In-House and Public Trainings

Business Excellence Products

Seven Steps

9001/14001/18001


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- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Sweet Fruit

Lean Level 2/ DFSS/DFX/Innovation

Bulk of Fruit Lean – Level 1 ( Waste reduction)/TPM – KK, PM, QM

5S Level 2 ( Linked to PQCDMS)

Six Sigma ( Variation reduction)

Matured QMS ( Document oriented QMS to Performance

oriented QMS)

Low Hanging Fruits

Seven Basic Tools/ QC Story/ TPM –JH, EHS, E&T

5S/ Kaizens/Quality Management Systems

Ground Fruit

Logic and Intuition

SOPs

Just Do it

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Stage 1 – obvious losses/Wastes

Stage 2 – Visible wastes with little effort

Stage 3 – Hidden Wastes

Harvesting the Fruits of Business Excellence


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Facilitation of TQM Journey

5S and Daily work Management

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Page 3 of 13


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Facilitation of Lean Journey

Key Milestones of Lean

Roadmap

• Diagnosis of current situation

• Setting objectives

• Experiential learning programs

• Value Stream Mapping

• TEI and Culture building

initiatives

• Development of internal lean

experts through 3 levels of

certification

Value Stream Mapping


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5S implementation Objective : To create strong

foundation for Business Excellence

(TQM,TPM and Lean)

Our Approach

• Use of Applied 5S methodology (Please

refer attached brochure)

• Rapid improvement workshops to

accelerate the speed.

• Total Employee Involvement ( 5S used as a

culture building tool)

• Sustainable improvements – With proper

structure, standardization and Mistake

proof systems

©


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Customized Business Excellence

Journey facilitation • Business Excellence What : A never ending journey from Vision to Realization

How : Using systematic methodologies like Policy deployment and

applying tools like TPM,TQM , lean , six sigma as identified in our Seven-

step process

Duration(Scope) : We will help for min 2 years i.e... till beginning of

realization OR until organization gets the confidence of sustaining the

journey

Benefits : Improvements in both top and bottom line results. Cultural

transformation. Total employee involvement. Organizations can go ahead

of competition and build a recession proof business

Organizations can also challenge awards like Deming, RBNQA, EFQA


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TPM • Total Productive Maintenance What : TPM is a culture that focuses on improving the

effectiveness of the plant, equipment and processes through

the empowerment of PEOPLE

How : Using 8 pillar model and methodology as suggested by

JiPM

Duration(Scope) : We will help for min 2-3 years ie.. till

beginning of realization OR achievement of TPM excellence

award from JiPM

Benefits : Improvements in PQCDMS results. Cultural

transformation. Total employee involvement. Organizations

can go ahead of competition and build a recession proof

business

PQCDMS – Productivity, Quality, Cost, Delivery, Moral , Safety


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Lean Six Sigma

• Lean Six Sigma What : Lean is a strategy for waste elimination and Six Sigma

is for reduction of variation

How : Using DMAIC methodology and Value Stream

Mapping

Duration(Scope) : We will help for min 2-3 years ie.. till

beginning of realization OR until organization gets the

confidence of sustaining the journey

Benefits : Improvements in top and bottom line results.

Cultural transformation. Total employee involvement.

Organizations can go ahead of competition and build a

recession proof business

Can be implemented separately as Lean and Six Sigma depending on the business scenario


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Company X production System

• Company X production system design What : Designing a customized production system like Toyota

Production System, Ford Production system to suit your

business model

How : Using our Seven Step process

Duration(Scope) : 2- 3 years, Design- Validate-Run-Sustain

and improve

Benefits : Robust systems to suit business requirements.

Achievement of expected financial and growth results


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Policy Deployment

• Policy Deployment What : A Japanese system called Hoshin Kanri used for

effective deployment of strategic objectives

How : Using our Seven Step process and X matrix/A3

methodology

Duration(Scope) : 6 months to 1 year , Design – Run- realize

and sustain cycle

Benefits : Alignment of vision, Strategy, yearly goals and

individual goals


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Problem Solving If organization needs to overcome certain immediate challenges

before taking long term journey, we support them in solving

such problems. The duration for such projects varies from 3

months to 6 months . Below are some examples

Reduction of Customer complaints

Improvement of delivery performance

Reduction of manufacturing lead time

Improvement of plant efficiency/OEE

Reduction of Inventory

Reduction of Cost of poor quality

Reduction of Set-up (Changeover ) time

Development of employees in problem solving (All levels)

Leadership development programmes


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Current situation Solution (tool/approach)

Goals not balanced Balanced Scorecard

Goals not aligned and deployed Policy Deployment-Hoshin Kanri

Too much firefighting in daily management

Daily work Management system/Managing and Checking points/Matured QMS

Poor Discipline/unorganized workplace 5S+ Safety

Poor Standardization Quality Management System PDCA and SDCA Cycle

Root Cause known Kaizen/Just Do it

Inadvertent Human Errors Poka-Yoke/Mistake Proofing

Waste and Bottlenecks Lean/TOC

Stability and Equipment failures TPM

Variation and Root Cause not known 6 Sigma DMAIC

Simple problem root cause unknown 5 Why analysis

Time constraint PDCA and Project Management

Design – Product and process DFSS

Total Employee Involvement QCC and Q7 Tools

Planning and prioritization M7 Tools

“If hammer is the only

tool we have, we tend

to see every problem

as a nail” – Abraham

Maslow

“Our expertize in

implementation of

various concepts and

tools help in choosing

the right solution for

the organization needs


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Value Added Management

Systems

• Quality Management System maturity models

What : Value added quality management systems – ISO 9001,

TS 16949, AS 9100 .Maturity levels from document oriented

compliance to performance oriented compliance.We also help

in implementation of Quality Systems required for exports

How : Using our innovative training tools and methods

Duration(Scope) : 6 months to 2 years depending on the

current maturity level. We can also take start from scratch

projects

Benefits : Benefit from Systems both on quality and Business

growth


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In-house Trainings

• In-house trainings What : World class trainings in the area of leadership, Quality

Management Systems, Lean, Six Sigma, TPM and soft skills

How : Using our innovative training tools and methods

Duration(Scope) : Refer next page

Benefits : Good Return on Investment. All trainings are

measurable for effectiveness


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Partial List of In-house trainings

1. Lean Experiential Learning

2. Lean Vidhyarthi – Level 1

3. Lean Shikshak – Level 2

4. Lean Nipun – Level 3

5. Applied 5S

6. Value Stream Mapping

7. Business Excellence Strategies

8. Six Sigma Champion

9. Six Sigma –Yellow Belt

10. Six Sigma- Green Belt

11. Six Sigma – Black belt

12. Statistical Process Control

13. Poka-Yoke (Mistake Proofing)

14. Kaizen – Manufacturing and Service

Industries

15. Value added Quality Management

Systems

16. Visual Management

17. Total Productive Maintenance (TPM)

18. Balanced Scorecard and Policy

Deployment (Hoshin Kanri)

19. Root Cause analysis

20. Failure Mode and Effects analysis (FMEA)

21. Measurement System Analysis

22. Quick changeover (SMED)

23. Value Engineering

24. Design of experiments

25. Total employee involvement strategies

26. Safety,health and Environment workshop

27. ISO/TS internal Auditor training

28. Basic Problem solving tools and

techniques

29. Overall Equipment Efficiency

30. A3 methodology for Strategic objectives

deployment (Policy deployment)

Unique programs developed by our Innovation Lab


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Basic Lean Knowledge

Know all lean concepts

Application of

Lean concepts +

Deep Understanding

Innovate

Coach/Mentor

Champion

Our Lean Certifications

First such program in India


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Other Innovative Products

1) Posters – Safety, Quality,

Operational Excellence

2) Pocket Cards

3) 5S materials – Cards, Tapes,

Boards

4) Andon lights/Takt time

displays

5) Poka-Yoke solutions

6) Visual Factory displays

7) Dashboards


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Business Excellence Passports

Professional Development Programs

.

Level 1: Yellow Passport (Eligibility : Fresh

Graduates/Under Graduates)

Level 2: Blue Passport (Eligibility : Professionals with

at least 1 Year experience +

Passing of Level 1 exam)

Level 3 : Green Passport

Masters in Business Excellence

(TQM, TPM,Six Sigma, Lean,QMS under one umbrella)


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What makes Seven Steps.. the right choice as

partner in journey towards excellence?


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Our Strengths

• We bring multiple industry experience and best -in-class practices.

• We have expertise in all the improvement methodologies- TQM, TPM, Lean, Six Sigma which will help to select right tools depending on the need.

• Our Total Employee Involvement model is very unique which helps towards full participation from all employees at all levels.

• We integrate various initiatives under excellence umbrella so, no duplication of efforts or conflicts.

• Our approach is focused on long term sustainable results.

• Our team interact comfortably across the levels of the company right from housekeeping staff to the top management thereby enabling effective integration in implementation.


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Our Unique approaches

Our approaches for making excellence sustainable

Teaching “how to fish” rather

than we “giving the fish”

“Culture first, tools next”

“Top down, Bottom up approach”

Maintain view of big picture (long term benefits) at the same time

give attention to details.

Total Employee Involvement

Create Continual Learning

organization


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Teaching “how to fish” rather than we

“giving the fish”

– We develop internal resources through a structured 3 level certification process

– Less Classroom and PPTs , more at Genba – Learning by doing

– We facilitate and team identify problems and solutions

– Transforming Problem reporters to Problem Solvers


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Culture is Critical for Sustenance!

Systems

and

Tools

Culture

Susta

inable

Impro

vem

ent

While we apply necessary tools for Excellence which forms hardware part, we

equally ensure the right culture, conviction and employee involvement which

forms software part. Together they make improvements sustainable


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“Culture first, tools next”

– Communicate and get buy-in for Principles of excellence and no short-cuts

– Lead by example, practice what we preach.

– Constancy of purpose

– 5S used as culture of Discipline

– Implementation with conviction

– Creating Self discipline NOT forced Discipline


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Our Total Employee Involvement Model


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Create Continual Learning organization

– Book Reviews

– Case Study and articles presentations

– More than 32 Training modules

We are a Learning organization


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Organizations where we have directly associated for

implementation of

excellence initiatives and Trainings – (partial list)

Boyance Infrastructure


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Our foot prints and direct working experience

with the following companies


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Our team has expertise in implementation of Excellence

initiatives in the following segments/industries

• Locomotives

• Foundry

• CNC machine shop

• Hospital

• Pharma

• Restaurants

• Retail

• Engineering Services

• Process plants

• Machine tools

• Defence Equipments

• Printing

• Corrugation

• Stamping

• Apparels

• Textiles

• Fabrication and

assembly

• Electronic equipments

• Molding


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BUSINESS EXCELLENCE AND FLYWHEEL

CONCEPT

• Excellence Journey is like turning a giant flywheel • It takes time to build momentum. Once momentum is

built, it turns with less external effort • Beware of the danger of stopping, before it starts

rotating !


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We are what we repeatedly do. Excellence then, is not an act, but a habit. Aristotle

Thank-You

and

look forward to hear from you

# 19, Nisarga| 10th Cross | Vijaya Bank Colony

| Off Basavanapura Main Road | Devasandra

| K R Puram | Bangalore – 560036


www.ssbts.in

[email protected]

Mob: +91 9886318437

7 Steps Introduction - V8.0 July 2015

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Transcript of 7 Steps Introduction - V8.0 July 2015