7 Rules For Remarkable Sme Business Growth
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Transcript of 7 Rules For Remarkable Sme Business Growth
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7 Rules for Remarkable SME Business Growth
Karyne AngPersonal Strategist and Performance Coach
GAMEPLAN Coaching Services
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Acknowledgments & references• RealFocus, Smart Living Webinars & Evelyn Olivares• Key points mainly referenced from Steven S. Little’s “The 7 Irrefutable
Rules of Small Business” 2005
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GAMEPLAN | Coaching Services
Clarify, Focus and Achieve positive outcomes•Leadership•Communication•Performance Development
•Training•Facilitating•Coaching•Webinars•Live Talks
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Our roles todayMy role• Facilitate business growth ideas
and learning• Catalyst to help you make shifts• Help hold you accountable over the
next 2 weeks• Find out how you went & help you
Your role• Decide how much you really want
to grow your business• Act on it• Be accountable for your results• Let me know how you went
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Growth Definitionthe act or process, or a manner of
growing; development; gradual increase.
An increase, as in size, number, value, or strength; extension or expansion: population growth.
Development from a simpler to a more complex stage
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So what do we mean by business growth?“Growth is our goal.
Growth turns out also to be our idealized means. It is OK not to have as much growth as promised as long as we are in the state of having growth.
Having growth proves that the right decisions are being made regarding how we use our resources and labour.”
Richard Grossman, 1999
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Measuring growth• You can measure growth by looking at
key statistics such as your:• turnover• market share• profits• sales• staff numbers
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Australia businesses – downturn strategies
Source: http://www.goodonyaaustralia.com.au/articles/business-battlers--when-the-going-gets-tough--get-going.html
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The world is changing and change creates opportunity!
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The world is changing and change creates opportunity• CLEAN UP AFTER THE SANDSTORM WITH FLASH
HOUSE WASHING, Thurs 24/9/09
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What are you in business for?• Establish a strong Sense of Purpose
• Who is your business supposed to serve?• What do you stand for?• Why are you doing what you do?• Why should you be doing what you do?• What unique strengths does your business
have?• What is your business trying to accomplish?
Rule 1
# 1
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What’s your cultureRule 1
# 1
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Who are you selling to?
• Understand your market place thoroughly
Rule
# 2
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Can you cope with your growth?
• Build an effective growth planning system
• Growth planning tips .....
Rule
# 3
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Are your processes able to serve your customer base?
• Develop customer-driven processes• Training• Customer Touch-points• Technology
Rule
# 4
If you can’t describe what you are doing as a process, you don’t know what you are doing.”
W. Edwards Deming
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Watch the waves of technology and learn to ride them.
• Put the power of technology to work
Rule
# 5
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Who is on your team?
• Attract and KEEP the best and brightest
Rule
# 6
You’re only as good as the people you
hire.
Ray Kroc
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Don’t put the cart before the horseRule
# 6
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Where do winners want to work?• Sense of purpose that employees can believe in and relate
to• Good 2-way communication systems• Culture of appreciation• Rewards and recognition for superior performance and
meeting goals• Regular and meaningful training, mentoring and coaching• Flexible scheduling and vacation time• Opportunity to advance
Rule
# 6
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Next steps ....• Assess your current team• If you have no employees......• Design a detailed first week for a new recruit.
Rule
# 6
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Are you in touch with your future?
• See the future more clearly
Rule
# 7
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Tips for growth• Identify your own key growth indictors• Consider major forces of change and potentially important weak signals
affecting your industry. • Ranking possible impacts each major force or change. • Keep a close look out on China• Look for on-going signs of change in the human condition and their on-
going pursuit for purpose.
Rule
# 7
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Where to now? Assess your options for growth Planning after start-up - monitoring progress, reviewing plans, setting targets and
allocating resources Create a growth action plan Importance of knowledge to a growing business Gather, share and exploit knowledge in your business Best practices Make best use of standards Quality management standards Be a winner and attract winners to help you grow
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Some previous webinars available on DVD
• Customer decision making process• Dream analysis and our unconscious
mind• Accountability and Leadership in
Business and Life• Networking in business for action-
oriented solutions• Stepping up – are you game for it
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GAMEPLAN | Coaching Services
Clarify, Focus and Achieve positive outcomes•Leadership•Communication•Performance Development
•Training•Facilitating•Coaching•Webinars•Live Talks
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Find Karyne Ang at:
• Free Breakfast Talks: B2bnetworking, Sydney• Twitter: @gameplancoach• Facebook• LinkedIn• www.gameplancoaching.com
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Invitation to all webinar attendees
• Contact Karyne Ang of Gameplan Coaching Services to get a complimentary diagnostics session on your business, ideas for set-up, launch or growth
• Confidential, judgement free zone
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Thank you!Email: [email protected] Website: www.gameplancoaching.com
Tel: +61 (0) 422 475 225
P.O. Box 6317, North Ryde, 2113 NSW, Australia