7 Deadly Sins - Business Wisdom
Transcript of 7 Deadly Sins - Business Wisdom
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October 3, 2007 TABsmc.com The Alternative Board
The 7 Deadly Sins
of Owner-Managed Businesses
Presented by:
Competitive Advantage GroupBob French, Ken Nangle, Dale Radcliff
CAgroup.net(650) 652-9393
Hosted by:
Peninsula Bank of Commerce, MillbraeFrank Hall(650) 652-6327
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Overview of the presentation
Introductions
Objectives for today
Transfer expertise / knowledge, tools
Content you can use
Share your experiences
Provide us with feedback
Presentation structure / the concept
Review 7 Ds
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Our Business Growth Model
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1st Deadly Sin
Adequate Planning
The difference between a dream and aplan is that the first simply expresses a
desire to achieve something, whereasthe second expresses a method for
accomplishing the first.
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1st Deadly Sin
Adequate Planning
What is planningwhat is a plan?
Working on your business not in it
Setting priorities Putting a stake in the ground as your goals
and working toward those goals
Systematic process for setting goals and
improving the chance you will reach them
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1st Deadly Sin
Adequate Planning
Planning as a discipline
Business planning Strategic planning
Budgeting - forecasting
Succession planning Exit planning
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1st Deadly Sin
Adequate Planning
How do you create a business plan? Set aside the time, no interruptions!
Time to thinkWhat? When? How?
One page template Vision
Mission
Objectives
Strategies
Action steps
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1st Deadly Sin
Adequate Planning
How much planning is enough?
Quality depends upon time devoted and
effectiveness of the process
Who should be involved in the process?
Planning really never ends. Why?
Tools and templates
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1st Deadly Sin
Adequate Planning
Take away
In the next week, take the time to create:
A personal vision statement
A business vision statement
A mission statement
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3rd Deadly Sin
Having a sales process
What is a sales process?
Why is it important?
Who has an example?
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3rd Deadly Sin
Having a sales process
A live example:
1. Telephone discussion / initial qualification
2. Meet / needs assessment
3. Prepare concept view
4. Develop shop drawings
5. Contract negotiations6. Production
7. Customer site visit
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3rd Deadly Sin
Having a sales process
Benefits of a sales process
A check list
Repeatable & systematic
Transferable
Improves results
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4th Deadly Sin
Understanding the Financials
1. Collecting or recording data properly
2. Paying attention to financial metrics
3. Adequate capitalization4. Managing overhead
5. Controlling debt
6. Having proper financial controls
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4th Deadly Sin
Understanding the Financials
Financial levers of your business
What are your key measurements (metrics) of
success?
Gross margin?
Receivables collection?
SG&A expense ratio?
Working capital?
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4th Deadly Sin
Understanding the Financials
Financial ratios
Why are ratios so powerful?
How can ratios be used?
What are some common ratios?
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4th Deadly Sin
Understanding the Financials
Common metrics
Gross Margin
Operating Margin
Net Margin
SG&A Expense Ratio
Current Ratio
Days Sales Outstanding
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XYZ Companys Income StatementYear ended December 31, 2006
Revenue $2,000 100.0%
COGS (1,000)
Gross Profit 1,000 50.0%
SG&A (500)Depreciation @ Amortization (50)
Other (100)
Operating Profit 350 17.5%
Interest Expense (200)
Taxes (100)
Net Profit $50 2.5%
Shares Outstanding 100,000
Earnings/Share $1.00
Dollars in (000's)
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XYZ Companys Balance Sheetas of December 31, 2006
Current Assets Current Liabilities
Cash $54 Accounts Payable $110
Accounts Recievable 166 Accrued expenses 78
Inventories 122 Short-term debt 85
Prepaid Expenses 33 Income tax payable 43
Total Current Assets 375 Total current liabilities 316
Non Current Assets Non-current liabilities
Property, plant equipment 330 Long-term debt 360
Other Assets 310 Deferred taxes 10
Total non-current Asse 640 Total liabilities 686
Shareholders equityPaid in capital 30
Retained earnings 299
Shareholders equity 329
Total Assets $1,015 Total Liabilities and SH Equ $1,015
Dollars in (000's)
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4th Deadly Sin
Understanding the Financials
Take away
Pick two relevant ratios to your business and
begin tracking every month
Identify underlying problem and take corrective
action when you see a deterioration in one or
both measures
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7th Deadly Sin
Lack of a management process
What is a management process?
Why is it important?
Where do you start?
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7th Deadly Sin
Lack of management process
Our TAB Board members prepare a one pageMonthly Progress Report which includes:
Personal Vision
Objectives
Actions
Critical issue
Background
Ties to members business plan
MPR template included
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7th Deadly Sin
Lack of management process
What does this one page TAB process tool give you?
Clarity & focus
Work on whats important Systematizes the approach
Accountability
Forces tracking of the metrics
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The Alternative BoardEmpowering Our Business Owner Members to Achieve Their
Business and Personal Vision