7 Chapter Managing Human Resources Copyright ©2013 Pearson Education, Inc. publishing as Prentice...
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7 Chapte r Managing Human Resources Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-1
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Transcript of 7 Chapter Managing Human Resources Copyright ©2013 Pearson Education, Inc. publishing as Prentice...
7Chapter
ManagingHumanResources
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-1
Learning Outcomes
After studying this chapter, you will be able to:
• Describe the key components of the human resource management process and the important influences on that process.
• Discuss the tasks associated with identifying and selecting competent employees.
• Explain how employees are provided with needed skills and knowledge.
• And …
Copyright ©2013 Pearson Education, Inc.
publishing as Prentice Hall 7-2
Learning Outcomes (cont.)
• Describe strategies for retaining competent, high-performing employees.
• Discuss contemporary issues in managing human resources.
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-3
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-4
Human Resource Management
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HRM Process and Influences
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The Legal Environment
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Affirmative Action
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Differences in HRM Laws
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Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-10
Identifying and Selecting Employees
Phase 1 of the HRM process involves:
1. Employment planning
2. Recruitment and downsizing
3. Candidate selection
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-11
Conducting Employee Assessments
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Determining Future Employee Needs
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Recruiting Applicants
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Handling Layoffs
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Selecting Job Applicants
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Reliability and Validity
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Selection Devices: Tests and Interviews
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Effective Interviewing Techniques
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A Container Store recruiting manager leads a job candidate in a role-playing exercise as part of the interview.
“Closing the Deal”
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Remember: It’s just as important to retain good people as it is to hire them in the first place.
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-21
Providing Skills and Knowledge
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Employee Training Methods
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Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-24
Retaining Competent Employees
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Addressing Poor Performance
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Determining Pay Levels
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Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-28
Contemporary Issues
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Workplace Diversity
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Sexual Harassment
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Workplace Spirituality
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Controlling HR Costs
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Career Module
Building Your Career
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A career is a sequence of work positions held by a person during his or her lifetime.
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Building Your Career
Career Development Today
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How Can I Have a Successful Career?
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Be Proactive
• Identify tomorrow’s job opportunities.• Manage your own career.• Develop your interpersonal skills, especially
verbal communication.
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-38
Take Action
• Work harder and smarter.• Stay up to date.• Make learning a lifetime commitment.• Keep networking.• Increase your visibility.• Seek a mentor.
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-39
Leverage Your Competitive Advantage
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-40
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-41
