6Cs and social media (mental health)

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6Cs and Social Media Dr Anne Marie Cunningham Academic Lead for eLearning Institute of Medical Education, Cardiff University

description

Presentation at Barnet, Enfield and Haringey Trust on 3/10/14

Transcript of 6Cs and social media (mental health)

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6Cs and Social MediaDr Anne Marie CunninghamAcademic Lead for eLearningInstitute of Medical Education, Cardiff University

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“determined not to be one of the sheep”

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sharing

open

interaction

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Balancing

Closed Openness

Learning

Sharing

Risk

Privacy

Safe

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The 6Cs

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Compassion

Care

Communication

Commitment

Competence

Courage

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patient

family

practitioner

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deliver high quality, patient-

centred care

complex, unpredictable and

financially restrained care environments

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getting started….

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“READ THE NMC SOCIAL NETWORKING GUIDANCE AND YOUR WORKPLACE SOCIAL MEDIA POLICY”

http://www.wenurses.com/Resources/twitterversitystudent.php

S

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#wenurses #weMHNs

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Victoria BettonandVictoria Tomlinson

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examples

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@markoneinfour

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@mentalhealthcop

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courage

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Preserving our belief in each others’ humanity

“ It seems the key is somehow preserving our belief in each others’ humanity – patient, nurse or student. As patients we need to develop that trust that you do care for us and are working to act in our best interests; and as professionals we need you to see beyond our symptoms to the real person.”

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Mental Health Nurse with lived experience…

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Staff with lived experience

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@lisasaysthis

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more to it….

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https://www.flickr.com/photos/clappstar/2773208127/

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Surveillancehttp://www.flickr.com/photos/pickard/31220953/

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Appropriate or NOT???

https://www.flickr.com/photos/zackrepko/4863490513

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Fears?

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Identity

Relationships Powe

r

ControlTrus

t

Context

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What happens when we are not setting the agenda?

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“Sadly, since the publication of the independent report the Trust has been subject to trolling on Twitter, a number of staff have been directly targeted and have felt intimidated by the Twitter traffic, we are aware of at least one staff member’s account having been hacked and a bogus Trust Twitter account set up.”

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How easy is it to listen on social media?

How should we respond?

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Compassion

Care

Communication

Commitment

Competence

Courage

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Thank youAbout.me/amcunningham

@amcunningham

[email protected]