60.xxx error
1
Control panel message Description Recommended action Developing disengaging motor error 1. Run the component test to verify that the print developing disengaging motor is working correctly. See Component test (special mode test) on page 514. 2. Reconnect the connectors J468 and J1020 between the developing disengaging motor and the DC controller PCB. 3. Replace the developing disengaging motor. See Disengaging drive motor on page 283. 4. Replace the DC controller PCB. See DC controller PCB on page 297. Calibrate the printer after replacing the DC controller. See Full Calibrate Now on page 521. 60.XX PRINTER ERROR alternates with To continue turn off then on A tray lifting error has occurred, where XX is the number of the tray. 1. Turn the printer off then on. 2. Install the tray and listen carefully. You should be able to hear the paper stack being lifted. You can also watch the paper level indicator on the front of the tray to see if it moves. 3. Check the following connectors: ● Tray 2: J4618 on the lifter motor and J1015 on the DC controller ● Trays 3–6: J8120 on the lifter motor and J8102 on the paper feeder PCB 4. Replace the lifter motor assembly. 5. For Tray 2, replace the DC controller. See DC controller PCB on page 297. For Trays 3–6, replace the paper feeder PCB. See 500-sheet paper feeder on page 313. 6. For Trays 3–6, replace the DC controller. See DC controller PCB on page 297. 62 NO SYSTEM To continue turn off then on No system was found. 1. Turn the printer off then on. 2. Reseat the firmware compact flash, making sure that it is in the first slot. 3. Replace the firmware compact flash (see Installing a flash memory card on page 113) and the formatter. 65.12.99 DEVICE DISCONNECTED Communication between the printer and the device has been broken. The device could be disconnected. Turn the printer off. Replace the stapler/ stacker on the printer, making sure it is properly installed. Turn the printer on. 358 Chapter 7 Troubleshooting ENWW
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Transcript of 60.xxx error
Control panel message Description Recommended action
Developing disengaging motor error
1. Run the component test to verify thatthe print developing disengagingmotor is working correctly. SeeComponent test (special mode test)on page 514.
2. Reconnect the connectors J468 andJ1020 between the developingdisengaging motor and the DCcontroller PCB.
3. Replace the developing disengagingmotor. See Disengaging drive motoron page 283.
4. Replace the DC controller PCB. SeeDC controller PCB on page 297.Calibrate the printer after replacing theDC controller. See Full Calibrate Nowon page 521.
60.XX
PRINTER ERROR
alternates with
To continue
turn off then on
A tray lifting error has occurred, where XXis the number of the tray.
1. Turn the printer off then on.
2. Install the tray and listen carefully. Youshould be able to hear the paper stackbeing lifted. You can also watch thepaper level indicator on the front of thetray to see if it moves.
3. Check the following connectors:
● Tray 2: J4618 on the lifter motorand J1015 on the DC controller
● Trays 3–6: J8120 on the liftermotor and J8102 on the paperfeeder PCB
4. Replace the lifter motor assembly.
5. For Tray 2, replace the DC controller.See DC controller PCB on page 297.For Trays 3–6, replace the paperfeeder PCB. See 500-sheet paperfeeder on page 313.
6. For Trays 3–6, replace the DCcontroller. See DC controller PCBon page 297.
62 NO SYSTEM
To continue
turn off then on
No system was found. 1. Turn the printer off then on.
2. Reseat the firmware compact flash,making sure that it is in the first slot.
3. Replace the firmware compact flash(see Installing a flash memory cardon page 113) and the formatter.
65.12.99
DEVICE DISCONNECTED
Communication between the printer and thedevice has been broken. The device couldbe disconnected.
Turn the printer off. Replace the stapler/stacker on the printer, making sure it isproperly installed. Turn the printer on.
358 Chapter 7 Troubleshooting ENWW
