O c t o b e r 1 2 , 2 0 1 2 | R e g i o n s 5 & 6 C o n f e r e n c e & E x p o

Diversity & Inclusion60 Tips in 75 Minutes

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V i c M a u r e r | A s s o c i a t i o n o f L e g a l A d m i n i s t r a t o r s

Diversity & Inclusion60 Tips in 75 Minutes

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1. De�ne Success.T h e U l t i m a t e Q u e s t i o n : I f y o u h a d d i v e r s i t y

s u c c e s s i n y o u r o r g a n i z a t i o n t o m o r r o w , w h a t

w o u l d t h a t l o o k l i k e ?

“The most frequent problem �rmshave with diversity and inclusionis that they haven’t spent enoughtime deciding why it’s important.” - Arin Reeves, Nextions Nov. 17

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2. De�ne Diversity.D e � n i t i o n s v a r y , b u t w h e n l a w � r m s t a l k a b o u t

d i v e r s i t y , t h e y ’ r e r e a l l y t a l k i n g a b o u t t h r e e

v e r y d i � e r e n t t h i n g s .

Equal Employment Opportunity

Diversity

Inclusion

C o m p l i a n c e / L i t i g a t i o n A v o i d a n c e

D i v e r s i t y i s t h e M i x ( T M )

I n c l u s i o n i s M a k i n g t h e M i x W o r k ( T M )

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3. EEO and Anti-DiscriminationM a k e s u r e y o u r p o l i c i e s a r e u p - t o - d a t e .

4. SPE, Holiday, Vacation, PTOT h e c a s e f o r P T O p o l i c i e s .

Policy Best Practices

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5. O�er Flex SchedulingA W S a n d s t a g g e r e d s t a r t t i m e s .

6. ...and TelecommutingP o l i c y n e e d s t o r e � e c t r e a l i t y .

T i m e k e e p e r s a l r e a d y t e l e c o m m u t e .

After considering the requirements, create �exibility.

7. Embrace TechnologyM o s t s t a � e n t e r i n g t h e w o r k p l a c e h a v e

m o r e p o w e r f u l p e r s o n a l c o m p u t i n g

d e v i c e s t h a n w h a t i s a v a i l a b l e a t w o r k .

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8. DP and Transgender Bene�tsH e a l t h i n s u r a n c e a n d o t h e r c o v e r a g e s .

9. “Grossing Up” Bene�ts

Evaluate Your Employee Bene�ts

10. Communicating Bene�tsM a k e s u r e y o u r p l a n a d m i n i s t r a t o r i s a b l e

t o a n s w e r q u e s t i o n s r e g a r d i n g b e n e � t s

f o r A L L e m p l o y e e s .

G o t h e e x t r a m i l e b y m i t i g a t i n g

i n s t i t u t i o n a l d i s c r i m i n a t i o n .

Diversity & Inclusion60 Tips in 75 Minutes

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11. EAPsO � e r a n d r e m i n d e m p l o y e e s o f E A P b e n e � t s .

12. ERGS

Provide support mechanisms

13. Minority Bar MembershipsP r o v i d e � n a n c i a l s u p p o r t f o r m i n o r i t y b a r

m e m b e r s h i p s t o p r o m o t e a n d e n c o u r a g e

a t t o r n e y i n v o l v e m e n t .

E s t a b l i s h a f o r m a l p r o g r a m t o d e v e l o p t a l e n t .

14. Formal Mentoring

C r e a t e a n d l e v e r a g e s t r a t e g i c a � n i t y /

e m p l o y e e r e s o u r c e g r o u p s .

Diversity & Inclusion60 Tips in 75 Minutes

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15. Learn from the margin.

Let diversity inspire your organization

L a n i G u i n i e r

A D A B e n e � t

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16. Quiet RoomsP r a y e r R o o m s , Q u i e t R o o m s , R e � e c t i o n R o o m s

17. Gender Neutral Bathrooms

Take a look at your facilities

18. AccessibilityB e f o r e a b u i l d - o u t o r m o v e , c o n s i d e r t h e

a c c e s s i b i l i t y o f y o u r o � c e ’ s l o c a t i o n . A r e

t h e r e w a y s y o u r c u r r e n t s p a c e c o u l d b e

m a d e m o r e a c c e s s i b l e ?

C o n s i d e r d e s i g n a t i n g o n e o r m o r e “ F a m i l y ” o r

o t h e r w i s e g e n d e r n e u t r a l r e s t r o o m s .

Diversity & Inclusion60 Tips in 75 Minutes

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19. Institute the Rooney RuleD e m a n d a d i v e r s e c a n d i d a t e s l a t e f o r k e y

j o b o p e n i n g s .

20. Disability Inclusion in Hiring

Tips for hiring

21. Post WidelyP o s t o p e n i n g s w i t h o r g a n i z a t i o n s t h a t h a v e

d i v e r s e c o n s t i t u e n c i e s . A s k d i v e r s e l e a d e r s

i n o u r o r g a n i z a t i o n t o h e l p i d e n t i f y t a l e n t .

“ P e r s o n s w i t h d i s a b i l i t i e s a r e e n c o u r a g e d t o a p p l y . ”

22. Hire the Best CandidateT h i s s h o u l d g o w i t h o u t s a y i n g . N e v e r h i r e a

c a n d i d a t e t h a t d o e s n ’ t � t w i t h y o u r c u l t u r e ,

v a l u e s a n d p e r f o r m a n c e e x p e c t a t i o n s .

Diversity & Inclusion60 Tips in 75 Minutes

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23. Equip Your RecruitersB r a i l l e B u s i n e s s C a r d s , D i v e r s i t y B r o c h u r e s

S t a t i s t i c s a n d R e l a t i o n s h i p s w i t h D i v e r s e s t a � .

24. Hire Heroes

Tips for hiring

A l i g n e x i s t i n g j o b f u n c t i o n s w i t h

m i l i t a r y s k i l l s e t s t o c r e a t e b e s t

� t o p p o r t u n i t i e s f o r h i g h q u a l i t y

t a l e n t .

Diversity & Inclusion60 Tips in 75 Minutes

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25. Community Outreach.

26. Pipeline Diversity Initiatives

Create plans to meet the emerging workforce

I d e n t i f y w h e r e t h e n e x t g e n e r a t i o n

o f g r e a t l a w � r m l e a d e r s i s a n d b e

t h e � r s t t o g e t t h e r e .

I f y o u a r e n ’ t g e t t i n g t h e

r e s u l t s y o u ’ d l i k e t o h a v e ,

m a k e s u r e y o u h a v e a

s t o r y t o t e l l .

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27. Elimination of Bias.

28. Dignity & Respect

Diversity Training

C a n d i C a s t l e b e r r y - S i n g l e t o n ’ s

s o l u t i o n t o t h e d i v e r s i t y t r a i n i n g

“ p r o b l e m . ”

B l i n k | M i c r o - I n e q u i t i e s | V e r n ā M y e r s .

29. The Inclusion ParadoxA n d r é s T . T a p i a | D r . T a s s u S h e r v a n i | S t e v e n R o b b i n s

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30. Make it relevant..

31. Make it regular.

Diversity training

A L A D i v e r s i t y “ T i p ” S h e e t s

C u l t u r a l H e r i t a g e M o n t h s

F i r m n e w s l e t t e r u p d a t e s

R e i n f o r c e t h e n e c e s s i t y o f t r a i n i n g b y

t y i n g i t b a c k t o t h e � r m ’ s m i s s i o n a n d g o a l s .

32. Make it interesting.S o l i c i t t h e i n v o l v e m e n t o f y o u r

a t t o r n e y s a n d s t a � .

Diversity & Inclusion60 Tips in 75 Minutes

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33. Communicate..

Handle setbacks

I t ’ s n o t a l w a y s w h a t i t l o o k s l i k e o n t h e s u r f a c e .

Diversity & Inclusion60 Tips in 75 Minutes

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34. Inclusive EventsS c h e d u l i n g | V e n u e | F o o d & D r i n k | I n v i t a t i o n s

After hours / social

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Five tips for planning the perfect year-end party

It’s the end of the year and it is certain that between your ALA chapter, office and yourself, you will be hosting some kind of celebration. Planning the event can be a lot of work though. To help, here are five key considerations to help you create an inclusive event that everyone on your guest list can appreciate.

a date. When choosing a date, consider all holidays or important dates to all religions so that you can avoid a conflict. In order to create an inclusive holiday party, you'll have to come to understand the beliefs of everyone in the office so that you can plan accordingly. Then, grab a calendar and choose a date that works for everyone. Select the perfect venue. The perfect setting is about more than just linens, lighting and location. When selecting a venue, be sure to ask yourself whether the venue is accessible to guests with mobility issues, such as wheelchair users. Skipping this step means making your guests go out on a limb to ask if the facility is accessible, at the risk of being perceived as the reason why the event was moved if the venue is not accessible. If a venue is not accessible, don’t choose it. Food and Drink. Having a mix of healthy and hearty food is a sure way to please guests of all backgrounds. When setting your menu, be considerate of those who may be vegetarian or have other dietary needs or restrictions such as food allergies.

One in five adult hosts will serve alcohol at a holiday function this year. If you plan to be one of them, try not to make drinking the center of the function so that those who do not drink for personal or religious reasons will not be made to feel uncomfortable. Decorations. Decorations are essential in creating a fun and inviting atmosphere for your guests. Fall or winter colors are usually a popular choice. It is best to avoid choosing decorations that have specific religious or cultural contexts. However, if you find that your guest audience is interested in having decorations that depict certain holiday scenes or idols, be sure to cover all of the holidays that everyone in the office celebrates. Speaking of guests. If it’s within your event budget, allowing participants to bring a guest can make your event feel extra special. When asking for a plus one on your invitation, be cautious not to use words like “spouse” that would exclude individuals whose guest of choice may not be included in that category. Your guests may wish to bring a date from a committed relationship that is not defined by marriage, such as a long-term boy/girlfriend or domestic partner

Additional Resources:

– a three part series produced in partnership with the Tanenbaum Center ALA Podcasts: Religion at Workon Interreligious Understanding. Includes “better practices” for holiday gatherings and other areas of office policy. Legal Management Resource Center (LMRC) Articles about Holiday Parties

Diversity

Vic Maurer, Staff Liaison, ALA Committee on Diversity and Inclusion www.alanet.org/diversity

F i v e T i p s

f o r P l a n n i n g

t h e P e r f e c t Y e a r - E n d P a r t y

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35. Diversity ChecklistsU s e c h e c k l i s t s t o m e a s u r e p r o g r e s s .

36. ALA Mentoring Guide

Identify Tools for Success

37. ALA Diversity ToolkitA s t e p - b y - s t e p g u i d e t o c r e a t i n g a l a w

o � c e d i v e r s i t y i n i t i a t i v e .

* N E W * A c o m p r e h e n s i v e g u i d e t o c r o s s

f u n c t i o n a l m e n t o r i n g f o r a t t o r n e y s a n d s t a � .

38. ALA Diversity PodcastsF r e e d i v e r s i t y a u d i o p r o g r a m s f e a t u r i n g

d i v e r s i t y a n d i n c l u s i o n t h o u g h t l e a d e r s ,

e x p e r t s a n d p r a c t i t i o n e r s .

Diversity Toolkit

www.alanet.org Page 1

ALA GUIDETO CROSS-FUNCTIONAL MENTORING

2011

Diversity & Inclusion60 Tips in 75 Minutes

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39. The IILPT h e I n s t i t u t e f o r I n c l u s i o n i n t h e L e g a l P r o f e s s i o n .

40. Center for Legal Inclusiveness

Create partnerships

41. LCLDT h e L e a d e r s h i p C o u n c i l o n L e g a l D i v e r s i t y

A p a r t n e r o f t h e A L A M i l e H i g h C h a p t e r w o r k i n g t o

a d v a n c e l e g a l i n c l u s i v e n e s s o n a l l f r o n t s .

42. ABA CenterA B A C e n t e r f o r R a c i a l a n d E t h n i c D i v e r s i t y ,

T h e C o m m i s s i o n o n W o m e n i n t h e P r o f e s s i o n

a n d t h e A B A C o m m i s s i o n o n D i s a b i l i t y

r i g h t s .

Diversity & Inclusion60 Tips in 75 Minutes

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43. Diversity Executive Mag.F r e e s u b s c r i p t i o n s a r e a v a i l a b l e t h r o u g h t h e D i v e r s i t y

E x e c u t i v e W e b s i t e .

Education

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44. Seek Diverse ExperiencesA W S a n d s t a g g e r e d s t a r t t i m e s .

45. Test Your AssumptionsF i n d o u t h o w s u b c o n s c i o u s b i a s e s

i m p a c t y o u r s n a p j u d g m e n t s u s i n g t h e

H a r v a r d I m p l i c i t A s s o c i a t i o n T e s t ( I A T ) .

Make a personal diversity development plan

46. Look for “Water”F i s h i n w a t e r d o n ’ t n o t i c e w h e n i t ’ s w e t .

B e c o n s c i o u s o f y o u r b l i n d s p o t s a n d s e e k

o u t w a y s t o l o o k f o r b r o a d p e r s p e c t i v e s

b e f o r e a c t i n g .

Diversity & Inclusion60 Tips in 75 Minutes

47. Diversity DimensionsD i v e r s i t y i s m o r e t h a n r a c e , r e l i g i o n a n d s e x .

Be inclusive in your de�nition of diversity

Diversity & Inclusion60 Tips in 75 Minutes

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48. Benchmarking SurveysP W C | N A L P | A L M | H R C I

49. Internal AssessmentsA s k t h e p e o p l e i n y o u r o r g a n i z a t i o n

w h a t t h e y t h i n k a b o u t y o u r d i v e r s i t y

e � o r t s .

Consider ways you might measure success.

50. External AdvisoryS o m e � r m s a r e � n d i n g t h a t t h e b e s t m e c h a i s m

f o r a c c o u n t a b i l i t y i s b y f o r m i n g a n e x t e r n a l

a d v i s o r y c o m m i t t e e o f c l i e n t s , d i v e r s i t y

o r g a n i z a t i o n s a n d c o m m u n i t y s t a k e h o l d e r s .

Diversity & Inclusion60 Tips in 75 Minutes

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51. Internal CommunicationsM a k e s u r e s t a � & a t t o r n e y s a r e a w a r e o f y o u r

g o a l s a n d w h a t y o u ’ r e d o i n g t o m e e t t h e m .

52. Earned MediaB e q u i c k t o r e p o r t y o u r d i v e r s i t y

p r o g r e s s t o i n d u s t r y n e w s s o u r c e s

a n d c o m m u n i t i e s f r o m w h i c h y o u s e e k

t o r e c r u i t .

Communicating Success is Vital

53. Share Wins with ClientsL e t y o u r c l i e n t s k n o w t h a t y o u a r e m a k i n g

s t r i d e s t o w a r d d i v e r s i t y p r o g r e s s a s i t i s

h a p p e n i n g .

Diversity & Inclusion60 Tips in 75 Minutes

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54. Form a NucleusS e l e c t i n g t h e r i g h t t e a m i s e s s e n t i a l .

Structuring diversity in a small �rm setting

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55. Billing CreditsC r e d i t t i m e k e e p e r s f o r h o u r s

s p e n t d o i n g d i v e r s i t y w o r k .

Reward good behavior

56. Performance ReviewsM a k e d i v e r s i t y w o r k a p a r t o f t h e j o b b y

i n c o r p o r a t i n g i t i n t o p e r f o r m a n c e .

Diversity & Inclusion60 Tips in 75 Minutes

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57. Hire a F/T ProfessionalD e p e n d i n g o n t h e s i z e a n d s c o p e o f y o u r

p r o g r a m , y o u m a y n e e d a f u l l t i m e p r o f e s s i o n a l

t o m a n a g e y o u r p r o g r a m .

Sta�ng for success

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58. Don’t forget about disabilityO n e i n � v e A m e r i c a n s i s d i s a b l e d . M a n y i n

w a y s t h a t c a n n o t b e p e r c e i v e d j u s t b y l o o k i n g

a t t h e m .

Don’t forget...

A a r o n S c h e i d i e s .

T r i a t h l o n W o r l d C h a m p i o n

Diversity & Inclusion60 Tips in 75 Minutes

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59. Celebrate Small VictoriesT h e n a t u r e o f t h e w o r k i s t h a t y o u ’ r e g o i n g

t o h a v e a h u n d r e d s i n g l e s a n d f e w h o m e

r u n s . C e l e b r a t e t h e s m a l l t h i n g s a n d b e

p a t i e n t .

Stay Sane

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60. Put Your Own Mask On...B e f o r e a s s i s t i n g o t h e r s .

Don’t hesitate to seek help along the way

References Policies Sample EEO and Anti-Discrimination Statement (CA corporate) http://bit.ly/SampleADPEEOStatements Religion at Work Podcast (includes PTO better practices for religious inclusion) http://bit.ly/PTOPoliciesPodcast A Legal Administrator’s Guide to Launching an Effective Telework Policy http://www.alanet.org/publications/issue/mar12/LM-March2012-HRfeature.pdf Benefits FAQ about Domestic Partner Benefits (from the Human Rights Campaign) http://www.hrc.org/resources/entry/frequently-asked-questions-about-domestic-partner-benefits Domestic Partner Benefits: Cost and Utilization (from the Human Rights Campaign) http://www.hrc.org/resources/entry/domestic-partner-benefits-cost-and-utilization Domestic Partner Benefits: Grossing Up to Offset Imputed Income Tax (from the Human Rights Campaign) http://www.hrc.org/resources/entry/domestic-partner-benefits-grossing-up-to-offset-imputed-income-tax Transgender-Inclusive Benefits: Communicating Availability (from the Human Rights Campaign) http://www.hrc.org/resources/entry/transgender-inclusive-benefits-communicating-availability-of-the-benefit Employee Support ComPsych, the World’s Largest provider of Employee Assistance Programs http://www.compsych.com/ Why Law Firm Affinity Groups are a Powerful Resource http://www.lawjobs.com/newsandviews/LawArticleFriendly.jsp?id=1202425460077&slreturn=1 Promoting Diversity and Making Waves: Implementing ERGs that Drive Organizational Change Presentation by Todd A. Solomon, Partner, and Brian J. Tiemann, McDermott Will & Emery http://outandequal.org/documents/Promoting%20Diversity%20and%20Making%20Waves.pdf The Minority Bar Coalition (via the Bar Association of San Francisco) http://www.sfbar.org/mbc/index.aspx Minority Legal Associations (via the American Bar Association) http://www.americanbar.org/groups/diversity/resources/minority_legal_associations.html The ALA Guide to Cross-Functional Mentoring http://www.alanet.org/diversity/mentoring/ Hiring Braille Business Cards from Access-USA http://www.access-usa.com/ Hire Heroes USA http://www.hireheroesusa.org/ Four Key Planning Steps to Hiring Veterans (via SHRM) http://www.shrm.org/Publications/HRNews/Pages/0611ac_vets.aspx

Diversity Training Vernā Myers Consulting Group http://www.vernamyersconsulting.com/default.aspx “Blink” by Malcolm Gladwell http://www.gladwell.com/blink/ Just for Fun – The Malcolm Gladwell Book Generator http://www.malcolmgladwellbookgenerator.com/ The Inclusion Paradox http://inclusionparadox.com/ The Dignity and Respect Campaign (via UPMC) http://dignityandrespect.org/ Making Diversity Training Work in the Law Firm http://www.vernamyersconsulting.com/Articles/Verna%20Myers%20-%20Making%20Diversity%20and%20Inclusion%20Awareness%20Training%20Work%20in%20the%20Law%20Firm.pdf Video Credit Modern Family, Season 1, Episode 18 “Starry Night” Available for purchase on iTunes Planning Inclusive Events Five tips for planning the perfect year-end party (via ALA Diversity) http://www.alanet.org/diversity/Planning_Inclusive_Events.pdf Diversity Resources from ALA ALA Diversity Home http://www.alanet.org/diversity ALA Diversity Toolkit http://www.alanet.org/diversity/diversitytoolkit.aspx ALA Guide to Cross-Functional Mentoring http://www.alanet.org/diversity/mentoring/default.aspx ALA Podcasts http://www.alanet.org/diversity/podcasts.aspx ALA Committee on Diversity and Inclusion http://www.alanet.org/about/diversityComm.aspx Diversity “Tip Sheets” http://www.alanet.org/diversity/articles.aspx#tips Legal Diversity Organizations The Institute for Inclusion in the Legal Profession http://theiilp.com/ The Center for Legal Inclusiveness

http://www.legalinclusiveness.org/ The Leadership Council on Legal Diversity (for GCs and Managing Partners) http://www.lcldnet.org/ ABA Center on Racial and Ethnic Diversity http://www.americanbar.org/groups/diversity.html ABA Commission on Disability Rights http://www.americanbar.org/groups/disabilityrights.html ABA Commission on Women in the Profession http://www.americanbar.org/groups/women.html Making a Personal Diversity Development Plan Diversity Executive Magazine - Subscribe for free http://www.diversity-executive.com/subscribe-now Check Your Biases http://movingdiversityforward.com/wordpress/wp-content/uploads/2011/12/VernaMyersStory.pdf The Harvard Implicit Association Test https://implicit.harvard.edu/implicit/demo/ Learning the Dance of Inclusion (ABA Newsletter and Vernā Myers) http://movingdiversityforward.com/wordpress/wp-content/uploads/2011/08/ABAnewsletter-with-book-exerptDV_SUM_11.pdf Benchmarking Surveys PWC Cultural Awareness and Inclusion Survey (CAIS) http://www.pwc.com/en_US/us/law-firms/surveys/assets/2011/2011-cais-brochure.pdf Human Rights Campaign’s Corporate Equality Index (CEI) http://www.hrc.org/resources/entry/corporate-equality-index-2011 ALM Diversity Scorecard http://www.almlegalintelligence.com/r5/showkiosk.asp?listing_id=3461010%20 Diversity Professionals – Role and Job Descriptions Examining the Role of the Law Firm Diversity Profession (MCCA) http://www.alanet.org/diversity/MCCAExaminingLawFirmDiversityProfessionalsReport.pdf Sample Job Description - Diversity Coordinator http://www.prba.net/images/FE/chain267siteType8/site227/client/diversitycoordinator.pdf Sample Job Description – Diversity & Inclusion Manager http://bit.ly/DiversityManager