6 September 2016 | Pan Pacific Hotel Singapore€¦ · •Build a survey from scratch •Browse...
Transcript of 6 September 2016 | Pan Pacific Hotel Singapore€¦ · •Build a survey from scratch •Browse...
IBM Cognitive
6 September 2016 | Pan Pacific Hotel Singapore
IBM Cognitive
IBM Future of Work Forum
The Engaged Enterprise Comes Alive
Employee Insights Drive Business Growth
Nick Kouma
Kenexa Senior Client Partner
IBM Smarter Workforce HR Executive Advisory
Singapore Edition
6th September 2016
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Shift in being more agile
and driving change on a
more constant basis
Mobile use among
employees continues to rise
Yearly surveys are not
enough with a shift to
engage in regular dialogue
Organizations are investing
in Big Data and analytics
to be data-driven
Employees today are
demanding more
transparency and honesty
HR professionals shifting
to a strategic advisor to the
business
To actively solicit, analyze, and engage in on-going conversations with past, present, and future employees
IBM Cognitive
With predictive analytics, we’ll be able to explore ‘what might happen’ rather than looking at ‘what has happened’. Lucien Alziari, CHRO, A.P. Moller Maersk, Denmark
Overcoming five steep challenges
Organizational Structure
Time to Launch
Reporting Speed
Engage Individuals
Delivery of Insights
Open HRProvide access
to your disconnected
datasets
Tell a StoryVisualizations support your
decisions and
communicate results
Understands the
Language of HRAutomated intelligence
accelerates your ability
to answer questions
Think AheadGuided analytics reveals
insights and opportunities
directly within the Talent
Suite
IBM Kenexa Talent Insights
Powered by Watson Analytics
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Greenwell Employee Survey Example
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Jacob Thomas
HR Admin at GreenwellTara Tibbs
CEO at Greenwell
Carol Hill
CHRO at Greenwell
“I need you to
launch a pulse
survey today.”• Needs results within the week
• Leaving for vacation today
“Sure, we can make
that happen.”• Feels pressure to deliver the
results to Tara
• Confident that she can deliver
valuable insights
“I will start this right
now.”• Knows to begin with ensuring that
the organization hierarchy is
up-to-date & accurate
• Confident that this can be done in
the time needed
Launching a follow-up pulse survey
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•Visually see hierarchy to
confirm all looks as expected
•Ability to upload another
hierarchy in a matter of
minutes to update
•Option to integrate with HRIS
on a more frequent basis in
the future
HR Administrator
Updating the organizational structure
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•Can quickly create a survey
•Build a survey from scratch
•Browse existing items from
our proven IBM content library
with associated global norms
•Off –the-shelf survey content
packs available to be added
to the library to launch
validated surveys more
quickly
•Copy previous or
recommended surveys for
ease of use
Building the survey
HR Administrator
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•Add items from the question
library
•Quickly add custom content
•Easily design the survey order
•A survey published in a
matter of minutes
HR Administrator
Designing the layout
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•Employees begin to receive the survey instantly
•Can take the survey while on the move on any
device
•Same user experience for all employees
•Accessible to ensure all have option to
participate
Employee
•Instantly able to take the survey
using her mobile device
CEO
Administering the pulse survey
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•Links survey data to business metrics
which shows the power of
continuous listening
•Use cognitive advanced analytics to
tell a story with workforce data
•All data across survey programs
automatically imports into Talent
Insights
•Identify correlations and hidden
patterns without sifting through
several data points
•Eliminate time and costly resources
to link business metrics with survey
data
HR Administrator
Performing immediate linkage studies
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•Shows the areas to predict sales
growth or other important business
metrics to drive importance in the
areas that matter
•Use cognitive analytics to make
strategic data driven decisions
•Take the guess work out of costly
assumptions
•Bring valuable data to the strategic
discussions
•Ability to share the data with others
in multiple formats, even if they don’t
have access to the solution
HR Administrator
Delivering predictive analytics
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•Quickly see initial data coming in
from first cycle
•Dig into trending data of their
ongoing survey to see if their
action steps are working
CEO
•Access to view their specific survey
programs
•Discussions with team when we see
peaks and valleys in ongoing survey
programs to drive positive change
more often
Manager
Updating progress in real-time
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•Quickly view your report data
compared to others in the
organization
•Appreciate that we can
measure what matters more
quickly, rather than only once
or twice a year
•Allows us to be more agile
Manager
Dynamically accessing results
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Tara Tibbs
CEO at Greenwell
“I am ecstatic that this
was done so quickly
and we can improve
our business
performance more
often.”
Carol Hill
CHRO at Greenwell
“I am thrilled that I
could deliver insight to
help our CEO drive the
business
performance.”
Jacob Thomas
HR Admin at Greenwell
“Providing insights like
this is made possible
with Employee Voice and
Talent Insights.”
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24% increase in rated organizational performance
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A few closing thoughts…
Have you provided your employees the platform to voice their opinions?
Are you equipped to act on the voice of past, present, and future employees?
Are you leveraging the power of employee insights to drive your business forward?
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The Engaged Enterprise Comes Alive
Recruitment is MarketingAngie Hubert
Kenexa Talent Acquisition Leader for ASEAN
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Think about something
you recently purchased
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BUSINESS TO CONSUMER
BUSINESS TO EMPLOYEE
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•if there was a great job at the beginning”
•“A great hire at the end of the process is only possible
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3 out of 4 global candidates are passive job seekers
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86% Active Candidates Use Mobile
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SAVE $900 PER HIRE
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A few closing thoughts…
What steps will you take to adopt a business-to-employee strategy?
Is your applicant tracking process fully automated?
Are you able to strategically identify passive candidates?
Do your job descriptions create excitement to apply?
Do your candidates have a mobile-enabled, transparent experience?
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ClosingNicklaus Kouma
Kenexa Senior Client Partner
IBM Smarter Workforce, Asia Pacific
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Networking Lunch