6 Principles to Work Differently // Pitch and Commit
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Transcript of 6 Principles to Work Differently // Pitch and Commit
Communicating and sharing often to move work forwardPITCH and COMMIT
6 principles to WORKdifferentlyWORKdifferently Copyright © 2015 gravitytank.com
WORKdifferently Copyright © 2015 gravitytank.com
“Never, never, never give up” W I N S T O N C H U R C H I L L
WORKdifferently Copyright © 2015 gravitytank.com WORKdifferently Copyright © 2015 gravitytank.com
WORKdifferently Copyright © 2015 gravitytank.com
Pitch and Commit
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“It takes a village…”“Many hands make light work.” “None of us is as smart as all of us.”“Alone we can do so little, together we can do so much.”
H E L E N K E L L E R
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Innovation is no different
Solving big problems and doing new things is a social process.
“Innovators cannot work in isolation if they want their ideas to catch on. They must build a coalition of supporters who will provide air
cover for projects, speak up for them, support innovation so it makes it to the next stage.”
R O S A B E T H M O S S - K A N T E R H A R V A R D B U S I N E S S S C H O O L
COLLABORATIVE
Our work requires the point of view, expertise, buy-in of others
DYNAMIC
Plans and needs change during problem solving and require adjustment and realignment
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It’s not that easy
MISUNDERSTANDING
MARS Climate Orbiter was lost in space due to miscommunication
INDECISION
Large manufacturers like Coca-Cola and P&G missed out on Tetra Pak technology when Ocean Spray got ahead of them with an 18-month exclusive license for the introduction of Tetra Pak’s paper bottles to the U.S. market
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WORKdifferently Copyright © 2015 gravitytank.com
Why are understanding and decisions hard when tackling big problems?
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Overwhelmed by data, or ‘analysis paralysis’ We think information will help us solve the problem, but more data doesn’t actually help us make decisions.
LIMBIC BRAIN
Emotional, decision-making part of brain
NEO CORTEX
Rational, information-process part of brain
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‘No’ is easier than ‘yes’People are risk averse by nature, and doing something new is a challenge
innovators early adopters late majority laggards
2.5%
34% 34%
16%
ADOPTION CURVE Only a very small percentage of people are willing to try something new
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We end up talking in circlesWe aren’t intentional with our communication
LOSE PERSPECTIVE
We include unnecessary information or focus on the wrong content for the audience
UNCLEAR PURPOSE
We engage without a clear objective or ask
NO POINT OF VIEW
We don’t develop or convey a specific approach to work from
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“What do you want to do tonight?”
“I’d like to get together and do something active and a little out of the ordinary;
bowling near your house?”
WORKdifferently Copyright © 2015 gravitytank.com
WORKdifferently Copyright © 2015 gravitytank.com
Pitch + CommitBuild resolution and
move forwardVerbal communication
of a point of view
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Pitch and Commit is necessary throughout problem solving
Synthesize and review initial research findings
Align on project scope
Broadly communicate solution and next steps
Refine project vision
Adjust direction based on new inputs
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Action Pitch Session: Carlin Gettliffe at TEDxMission The City 2 youtu.be/POsyl1EIHko
View a good example of an impromptu pitch here:
WORKdifferently Copyright © 2015 gravitytank.com
Action Pitch Session: Carlin Gettliffe at TEDxMission The City 2 youtu.be/POsyl1EIHko
NOTICE HOW THE SPEAKER…
…is transparent about unknowns and work that is left to be done
…expresses conviction toward the end goal
…gives clarity around next steps and actions to get involved
…feels authentic
View a good example of an impromptu pitch here:
WORKdifferently Copyright © 2015 gravitytank.com
Why How WhatPurpose Method,
approachSupporting
information, tactics, next
steps
A clear purpose creates momentumA communication structure to lead to a specific outcome and empower others
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A point of view or opinion—whether ‘right’ or ‘wrong’— on how to interpret information and move forward creates a starting point for discussion.
Strong convictions held loosely
WORKdifferently Copyright © 2015 gravitytank.com
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A point of view or opinion—whether ‘right’ or ‘wrong’— on how to interpret information and move forward creates a starting point for discussion
Strong convictions held loosely
WORKdifferently Copyright © 2015 gravitytank.com
Type
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Perspective is needed to make communication relevantPrioritize information and communication based on others’ interests and knowledge
YOU What you know that they don’t
THEM What matters
to them
WORKdifferently Copyright © 2015 gravitytank.com
WORKdifferently Copyright © 2015 gravitytank.com
Building conviction brings ideas to life
WORKdifferently Copyright © 2015 gravitytank.com WORKdifferently Copyright © 2015 gravitytank.com
For method cards, video tutorials and other resources:
gravitytank.com/workdifferently@gravitytankinc #workdifferently