6 03 Thomas

download 6 03 Thomas

of 41

Transcript of 6 03 Thomas

  • 8/3/2019 6 03 Thomas

    1/41

    Oracle Business Intelligence Applications for theE-Business Suite

    Presenters NamePresenters Title

  • 8/3/2019 6 03 Thomas

    2/41

    The following is intended to outline our generalproduct direction. It is intended for informationpurposes only, and may not be incorporated into anycontract. It is not a commitment to deliver any

    material, code, or functionality, and should not berelied upon in making purchasing decisions.The development, release, and timing of anyfeatures or functionality described for Oracles

    products remains at the sole discretion of Oracle.

  • 8/3/2019 6 03 Thomas

    3/41

    Oracles Strategy for Business

    Intelligence

    More ValueLess Complexity

    More FlexibilityLess Cost

    More ChoiceLess Risk

    ComprehensiveBI/EPM Portfolio

    Complete

    Standards-BasedArchitecture

    Open

    Designed toWork Together

    Integrated

  • 8/3/2019 6 03 Thomas

    4/41

    OLTP & ODSSystems

    Data WarehouseData Mart

    SAP, Oracle, Siebel,PeopleSoft, Custom

    ExcelXML

    BusinessProcess

    OLAP

    Oracle EPM SystemIndustrys First Integrated EPM System

    Fusion Middleware

    Business Intelligence Foundation

    EPM Workspace

    BI ApplicationsPerformance Management

    Applications

  • 8/3/2019 6 03 Thomas

    5/41

    Oracle Business IntelligenceComplete, Open, Integrated

    Data WarehouseData Mart

    SAP, OraclePeopleSoft, Siebel,

    Custom Apps

    Files ExcelXML

    BusinessProcessEssbase

    Common Enterprise Information Model

    DataIntegration

    Ad hocAnalysis

    InteractiveDashboards

    Essbase Reporting &Publishing

    ProactiveDetectionand Alerts

    Disconnected& MobileAnalytics

    MS Office& OutlookIntegration

    OLTP & ODSSystems

    BI Server Integrated Security, User Management, Personalization

    Multidimensional Calculation and Integration Engine

    Intelligent Request Generation and Optimized Data Access Services

  • 8/3/2019 6 03 Thomas

    6/41

    Unified BI FoundationIntegrated BI Tools; Common Enterprise Information Model

    BI Apps or any DWor OLTP schema

    Common Enterprise Information ModelBI Server Essbase

    Native RDBMS Data Warehouse

    Ad hocAnalysis

    InteractiveDashboards

    Reporting &Publishing

    ProactiveDetectionand Alerts

    SmartViewMS Office

    "This information is not a commitment to deliver any material, code, or functionality. The development, release, and

    timing of any features or functionality described remains at the sole discretion of Oracle"

    Role-based interactive dashboards

    Proactive alerts

    MS Office and Excel integration

    Simplified logical view of data

    Speed-of-thought analytics

    Modeling, Planning, Allocations

    One-day, throw-away applications

    Powerful query processing

    Access Enterprise data sources

  • 8/3/2019 6 03 Thomas

    7/41

    Common Delivery LayerPervasive Information Access; Single Sign-On

    BI Applications

    OLTP & ODSSystems

    Data WarehouseData Mart

    SAP, Oracle, Siebel,PeopleSoft, Custom

    ExcelXML

    BusinessProcess

    OLAP

    Fusion Middleware

    Business Intelligence Foundation

    BI ApplicationsPerformance Management

    Applications

    EPM WORKSPACE

    Web AlertsOffice MobileDesktop Search

  • 8/3/2019 6 03 Thomas

    8/41

    Unified Microsoft Office InterfaceSmart View for Office

    Ad hoc Reporting

    Stylized Output Formats

    Tables

    Charts

    Formulae

    Data Entry andApps Processing

    Word and PPT

    New OBIEE asSmart View source

  • 8/3/2019 6 03 Thomas

    9/41

    Unified Desktop GadgetsOracle Smart Space

    New OBIEE and BIPublisher Integration

    Hyperion Reporting andAnalysis Support

    Enhanced Client UI andCollaborator

    New Gadgets Essbase Calculation

    Essbase Data Load

    Global Gadgets

    Pluggable ServicesArchitecture

  • 8/3/2019 6 03 Thomas

    10/41

    Comprehensive BI Applications

    EPM Workspace

    OLTP & ODSSystems

    Data WarehouseData Mart

    SAP, Oracle, Siebel,PeopleSoft, Custom

    ExcelXML

    BusinessProcess

    OLAP

    Fusion Middleware

    Business Intelligence Foundation

    Performance ManagementApplications

    Sales

    Service Marketing Supply Chain & Order Mgmt

    BI APPLICATIONS

    Procurement & Spend

    HR

    FinanceContact Center

  • 8/3/2019 6 03 Thomas

    11/41

    OBI EE Plus vs BI Applications

    Oracle Business Intelligence Enterprise Edition Plus

    Oracle Business Intelligence Applications Prebuilt Metadata

  • 8/3/2019 6 03 Thomas

    12/41

    Oracle BI ApplicationsComplete, Pre-built, Best Practice Analytics

    Travel& TransAuto

    Comms& Media

    ComplexMfg

    ConsumerSector Energy

    FinancialServices

    HighTech

    Insurance& Health

    LifeSciences

    PublicSector

    and Other Operational& Analytic SourcesSource adapters:

    Sales MarketingProcurement

    & Spend

    Supply Chain& Order

    ManagementFinancials

    HumanResources

    PipelineAnalysis

    ForecastAccuracy

    Sales TeamEffectiveness

    Up-sell/Cross-sell

    Cycle Times

    LeadConversion

    EmployeeProductivity

    Compensation

    ComplianceReporting

    WorkforceProfile

    RetentionAnalysis

    Return onHuman Capital

    GeneralLedger

    AccountsReceivable

    AccountsPayable

    Cash Flow

    Profitability

    ExpenseManagement

    Revenue andBacklog

    Inventory

    FulfillmentStatus

    CustomerStatus

    OrderCycle Time

    BOMAnalysis

    Direct / IndirectSpend

    BuyerProductivity

    Off ContractPurchases

    SupplierPerformance

    PurchaseCycle Time

    EmployeeExpenses

    CampaignEffectiveness

    CustomerInsight

    ProductPropensity

    Loyalty &Attrition

    Market BasketAnalysis

    CampaignROI

    Service &ContactCenter

    ServiceEffectiveness

    CustomerSatisfaction

    ResolutionRates

    Service RepEfficiency

    Service Cost

    Churn &Service Trends

    Oracle BI Suite Enterprise Edition Plus

    http://www.peoplesoft.com/corp/en/public_index.jsphttp://www.sap.com/index.asphttp://www.siebel.com/
  • 8/3/2019 6 03 Thomas

    13/41

    A Problem with Recognizing Revenue Starting in Order Management Analytics Overview

  • 8/3/2019 6 03 Thomas

    14/41

    Ends in Placing a Rush Order with a

    Strategic Supplier

  • 8/3/2019 6 03 Thomas

    15/41

    Integration Becoming ImperativeClients consider Analytics integral to OLTP systems

    The Next Level ofPerformance Optimization

    Business intelligence (BI) is movinginto the context of the businessprocess, not just to make users

    information experience moreeffective, but also to allow for

    business process optimization.

    Source: Software Macro-Trends: ReshapingEnterprise Software - Sep 2005

    Source: InformationWeek

    THE #1 BI VENDOR CRITERIA

    Ability to Integrate with Existing Applications

  • 8/3/2019 6 03 Thomas

    16/41

    Data warehousedesign

    Data mapping &transformationfrom multipleapplications

    Analytic models,

    KPIs, metrics Much more

    DASHBOARDS

    Visible

    PLUMBING

    Under the

    Surface

    Significant time,resources andexpertise required

    More than just dashboards and reportsValue of BI Apps lies under the surface

    P B il P M d P P k d I i h

  • 8/3/2019 6 03 Thomas

    17/41

    Pre-Built, Pre-Mapped, Pre-Packaged InsightsExample: Financial Analytics

    Pre-built warehouse with more than 16star-schemas designed for analysis andreporting on Financial Analytics

    Pre-mapped metadata, including embeddedbest practice calculations and metrics forFinancial, Executives & other Business

    Users.

    1

    2

    3

    4Pre-built ETL to extract data from hundredsof operational tables and load it into theDW, sourced from Oracle EBS, PeopleSoftEnterprise, SAP R/3, and other sources.

    A best practice library of over 360

    pre-built metrics, Intelligent Dashboards,200+ Reports and alerts for CFO, FinanceController, Financial Analyst, AR/APManagers and Executives

    Presentation Layer

    Logical BusinessModel

    Physical Sources

  • 8/3/2019 6 03 Thomas

    18/41

    BI Applications - Business ContentOver 5,000 assets including industry applications

    Application Dashboards DashboardPages

    Reports Metrics

    Sales 5 23 134 560

    Marketing 5 27 124 501

    Service 8 15 102 465

    Contact Center 5 17 72 448Finance 4 30 205 360

    HR 4 16 76 138

    Supply Chain& Order Mgmt.

    2 18 157 388

    Procurement& Spend

    2 14 103 161

    Total 35 160 973 3021

    E t i l d th

  • 8/3/2019 6 03 Thomas

    19/41

    Even more metric value under thesurface

    Measures from physicalcolumns in datawarehouse

    Aggregations, time series calculations and derivedcalculated measures extend physical measures

    Subset of logical measures areexposed in presentation layer

    Not all measures inpresentation layerused in reports &dashboards

    Metrics in LogicalLayer

    Metrics in PhysicalWarehouse

    Metrics in SubjectAreas

    Metrics used inReports &Dashboards

    S l t d K E titi f B i

  • 8/3/2019 6 03 Thomas

    20/41

    Selected Key Entities of BusinessAnalytics Warehouse

    Conformed Dimensions

    Customer

    Products

    Suppliers

    Internal Organizations

    Customer Locations

    Customer Contacts

    GL Accounts

    Employee

    Sales Reps

    Service Reps

    Partners

    Campaign

    Offers

    Cost Centers

    Profit Centers

    Sales

    Opportunities Quotes Pipeline

    Order Management Sales Order Lines Sales Schedule Lines Bookings Pick Lines Billings

    Backlogs

    Marketing Campaigns Responses Marketing Costs

    Supply Chain Purchase Order Lines Purchase Requisition Lines Purchase Order Receipts Inventory Balance Inventory Transactions

    Finance Receivables Payables General Ledger COGS

    Call Center ACD Events

    Rep Activities Contact-Rep Snapshot

    Targets and Benchmark

    IVR Navigation History

    Service Service Requests Activities Agreements

    Workforce Compensation Employee Profile Employee Events

    Pharma Prescriptions Syndicated Market Data

    Financials Financial Assets Insurance Claims

    Public Sector Benefits Cases Incidents Leads

    Modular DW Data Warehouse DataModel includes:

    ~350 Fact Tables~550 Dimension Tables~5,200 prebuilt Metrics(2,500+ are derived metrics)

    ~15,000 Data Elements

  • 8/3/2019 6 03 Thomas

    21/41

    Copyright 2008, Oracle and/or its affiliates. All rights reserved. 22

    Align Actions with Best PracticesGuided & Conditional Navigation Helps Novice Users

    Enables users to quickly navigate a standard path of analyticaldiscovery specific to their function and role

    Enhances usability and lowers learning curve for new users

    Appears only when conditions are met and alerts users to

    potential out of ordinary conditions that require attention Guides users to next logical step of analytical discovery

    GUIDED NAVIGATION

    CONDITIONAL NAVIGATION

  • 8/3/2019 6 03 Thomas

    22/41

    Actionable Insight - Analytic Workflows

    BusinessObjectives /

    Issues

    GainInsights

    Take ActionTarget collection efforts to

    reduce overdue balances

    Drill toOverdue Invoice Detail

    Who are the Customers

    and Collectors?

    How long is theunderlying Overdue

    Balance pending?

    Is Overdue Balances

    trending up?

    Is DSO on target?

    Maximize Cash Flow

    Drill to

    Due Balances by Region

    What is the aging ofDue Balances?

    Are Payment Terms

    in compliance?

    Is DPO on target?

    Business Function:Receivables

    Role:Director, Credits & Collections

    Objectives:

    1) Maximize Cash Flow 2) Control Risk of

    Receivables Portfolio

  • 8/3/2019 6 03 Thomas

    23/41

    Example: Analytic WorkflowsBusiness

    Objectives /Issues

    GainInsights

    Take ActionTarget collection efforts toreduce overdue balances

    Drill toOverdue Invoice Detail

    Who are the Customers?

    How long is theunderlying Overdue

    Balance pending?

    Is Overdue Balancestrending up?

    Is DSO on target?

    Maximize Cash Flow

  • 8/3/2019 6 03 Thomas

    24/41

    Role Based Dashboards

    Analytic Workflow

    Guided Navigation Security / Visibility

    Alerts & Proactive Delivery

    Logical to Physical Abstraction Layer

    Calculations and Metrics Definition

    Visibility & Personalization Dynamic SQL Generation

    Highly Parallel

    Multistage and Customizable

    Deployment Modularity

    Abstracted Data Model

    Conformed Dimensions

    Heterogeneous Database support

    Database specific indexing

    Oracle BI Applications Architecture

    Administration

    Meta

    data

    Oracle BI

    PresentationServices

    Dashboards by Role

    Reports, Analysis / AnalyticWorkflows

    Metrics / KPIs

    Logical Model / Subject Areas

    Physical Map

    Oracle BIServer

    DirectAccess to

    Source

    Data

    Data Warehouse /Data Model

    ETL

    Load Process

    Staging Area

    Extraction ProcessDAC

    Federated Data Sources

    SiebelOracle SAP R/3 PSFT EDW

    Other

    Application Integration Strategy

  • 8/3/2019 6 03 Thomas

    25/41

    Application Integration StrategyBI Apps with Performance Management Apps

    Common Enterprise Information Model

    BI Server

    OLTP & ODSSystems

    DataWarehouseData Mart

    SAP, OraclePeopleSoft, Siebel,

    Custom Apps

    FilesExcelXML

    BusinessProcess

    Ad hocAnalysis

    InteractiveDashboards

    Reporting &Publishing

    ProactiveDetectionand Alerts

    SmartViewMS Office

    BI ApplicationsDW (BAW)

    BI Applications

    Service

    Sales

    Marketing

    SupplyChain

    &OrderMgmt

    Financ

    ials

    HR

    Procure

    &Spend

    Performance Management Apps

    HFM

    FDM

    Planning

    FDM

    OLTP Data

    Data Movement1) Plans

    2) Consolidated results

    Native Access (Plans,Consolidated Results)

    Essbase

    WhatIf

  • 8/3/2019 6 03 Thomas

    26/41

    Oracle BI Apps 7.9.5Now Available

    Unified multi-source data model

    Enhanced user experience

    Data Warehouse Administration Console

    Expanded deployment options Support for Siebel CRM 6.x, 7.5.x, 7.7.x, 7.8.x, 8.0.x

    Support for Oracle EBS ERP 11i8, 11i9, 11i10 and R12

    Support for PSFT Financials 8.4, 8.8, 8.9, 9.0 and HR 8.8, 8.9, 9.0

    Tightly Integrated with Oracle Applications

    Full localization Translation to 28 languages

    Certified on Informatica PowerCenter 8.1.1 SP4

  • 8/3/2019 6 03 Thomas

    27/41

    Action LinksInsight to Action

    Unrivaled Integration with Oracle EBSExtend EBS Value, Lower TCO

    Seamless navigation from analyticalinformation to transactional detail

    Integrated Security

    ObjectSecurity

    UserSecurity

    DataSecurity

    One login. Right content for each user.

    Integrated Workflow

    Intelligence-driven business processes

    BPEL, ESB Oracle BI

    Integrated with Planning and EPMS

    View performance in-context withbudgets and plans

  • 8/3/2019 6 03 Thomas

    28/41

    Tight Integration with E-Business SuiteAction Links navigate from analytical to operational

    Action Links Seamless navigation from analytical information to transactional

    detail while maintaining context

    Works with Oracle EBS, Siebel CRM, PeopleSoft Enterprise

  • 8/3/2019 6 03 Thomas

    29/41

    Flexfield and Value Set Integration

    Key Flexfields (KFF) Pre-packaged mappings to

    extract Key Flexfield data Mappings are flexible to handle

    configuration performed onthese flexfields

    Out-of-the-box support to anumber of KFFs (refer nextslide)

    Descriptive Flexfields (DFF) Support by extension of the data

    warehouse by adding requisite

    columns

    Value Set Hierarchy Extract hierarchical relationships

    of Value Sets

  • 8/3/2019 6 03 Thomas

    30/41

    Single Sign-On with Oracle EBS

    user

    User

    Security

    Web

    BrowserOracle EBS Oracle BI

    navigate to

    3

    log in once

    1

    store ICXsession cookie

    in browser

    2

    validate session viathe ICX cookie

    4

    establish connection with

    Oracle EBS

    5

    drill back to Oracle EBS

    via Action Links

    6

  • 8/3/2019 6 03 Thomas

    31/41

    Object SecurityWhat parts of the application can you see?

    Business Logic Object Security

    ObjectSecurity

    Presentation Layer

    Physical Layer

    Semantic Object Layer

    Query Blocking

    Specified combinations of columns in queries can be blockedfrom running and the user is notified of the illegal query

    Controls access toSubject Areas, Tables andColumns

    Limits access toDashboards, Reportsand Web Folders

    Web Object Security

  • 8/3/2019 6 03 Thomas

    32/41

    Data Security for EBSWhat data can you see?

    Multi-Org data access support with

    Oracle E-Business Suite applications:

    Operating Unit

    Inventory Organization

    Business Group

    Company Org

    Ledger/ Set of Books

    Position

    DataSecurity

  • 8/3/2019 6 03 Thomas

    33/41

    BI Integrated with EBS

  • 8/3/2019 6 03 Thomas

    34/41

    End Result: Role Based Dashboard

    Object Security: Dashboard

    Roles

    Object Security: ReportsData Security: Suppliers

    based on user OU

  • 8/3/2019 6 03 Thomas

    35/41

    3

    Oracle BI ApplicationsUse together to provide an Enterprise Analytic View

    Analyze End-to-End Business ProcessesEven Across Heterogeneous Sources

    Prospect to Customer

    Order to Cash

    Procure to Pay

    Demand Chain to Supply Chain

    Sales Marketing

    Procurement& Spend

    Supply Chain& Order

    ManagementFinancials

    Industry Apps

    Service &ContactCenter

    MoreHuman

    Resources

  • 8/3/2019 6 03 Thomas

    36/41

    Rapid DeploymentsOracle BI Applications

    3 months

    12 weeks

    100 days

    9 weeks

    10 weeks

    3 months

    6 weeks

    http://www.bt.com/index.jsp?BV_SessionID=@@@@0465278720.1086302531@@@@&BV_EngineID=cccjadcljfhiihecflgcefkdffndfnn.0&obsOID=30777&obsPage=/index.jsp&vStore=1128&obsType=LINK&obsNoSee=true
  • 8/3/2019 6 03 Thomas

    37/41

    Pre-built, yet Customizable

    Before

    Fragmented systems and processes

    Inability to analyze sales data from

    direct and indirect channels No Single Source of Truth, cross-

    functional analysis was not possible

    End users were unable to accessinformation critical to business anddecision making without going to IT

    Individual queries took almost an hourto run

    Teva Pharmaceuticals is the leading generic pharmaceuticalcompany. ($10B+) Teva USA products are marketed to

    chains, wholesalers, distributors, hospitals, managed careentities, and government agencies.

    After

    Business Users can now access salesinformation in a self service fashion,

    reports run in seconds

    50 critical EBS flexfields now part ofoverall BI views

    Teva USA now has a standard set of

    metrics

    End users can securely drill to contractorder info from BI Dashboards

    Supply Chain Analytics for ProcessManufacturing is next to be implemented

    Leveraging the out of the box ETL maps and OBI Apps data model, Teva was able to create a customdashboard for Chargeback Analytics, which integrated with the pre-built Order Management and FulfillmentAnalytics offerings from Oracle

  • 8/3/2019 6 03 Thomas

    38/41

    HR and Financial Analytics with EBSGL, Profitability, HR and Compliance Analytics

    Before

    Disparate BI and Reporting

    Technology Investments

    Difficulties with integrating andaccessing multiple data sources

    Lack of easily utilized ad-hoc andanalytical reporting capabilities

    Dependency on IT for report

    development/lack of self-servicereporting

    Could not get needed information in atimely fashion

    Wyndham Worldwide is one of the worlds largest hospitality

    companies, with 6500+ hotels and over 550,000 hotel roomsworldwide. Wyndham Worldwide has over 33000 employees

    After

    OBI EE+ and the Oracle BI Applications

    as Wyndhams BI Architecture/Platform Purchased OBI EE and BI Apps in Feb

    2008 after pilot, Financial OperationalReporting live March 2008, HR live inJune 2008

    All Business Units using OBI EE platform

    for Operational Reporting Next steps include additional HR and

    Accounts Payable Analytics

  • 8/3/2019 6 03 Thomas

    39/41

    Sales and Operations Insight4 BI Applications, 120 Users, 75 Days, 7 FTEs

    Before

    Poor understanding of business

    performance across functions, esp.Sales, Orders, AR, Inventory

    Lack of visibility: Plan + Forecast +Actual and variances in one place

    Need to see performance along anydimension of the business BU,

    Product/SKU, Geo, Customer Need to integrate data from multiple

    sources

    Acquisitions adding new apps; needto integrate into view within 90 days

    Regal Beloit Corporation is the worlds largest manufacturer of

    electrical and mechanical motion control and power generationproducts. With revenue of $2B+, Regal Beloit has worldwidemanufacturing, sales, and service operations.

    After

    One BI system for the entire company

    Data sourced from EBS, ASCP, legacyand other systems

    Implementation took 75 days versusestimated 1 year+ for custom build

    81 role specific business views based onsame data, versus previous individual

    reports Immediate, significant savings from

    visibility into order status and worldwidefinished goods inventory

  • 8/3/2019 6 03 Thomas

    40/41

    BI Apps on EBS and Cognos in 14 WeeksFinancials, Procurement and Spend Analytics.

    Before

    Expensive, error prone, time

    consuming manual process togenerate financial statements and getfinancial data

    Users had to combine data from EBS,Cognos Consolidations, OracleFinancial Statement Generator,

    Microsoft Access and Excel Departments needed to create

    individual data marts

    No single source of truth for financialdata

    Audatex, a Solera company, is the only global provider of claims

    solutions, delivering a comprehensive, integrated suite of applicationsfor claims processing, estimating, shop and yard management, andclaims analytics in 51 countries and to over 50,000 customers

    After

    Oracle Financial and Procurement &

    Spend Analytics provide single source offinancial data

    Leveraged pre-built EBS security at costcenter, line of business, company, andchart of accounts.

    No more manual financial statements

    Financial Data in near-real time asbiggest business benefit.

    Implemented Financial Analytics in 10weeks, P&S in just 4.

  • 8/3/2019 6 03 Thomas

    41/41

    Summary Oracle BI Applications

    Most Complete Fast time-to-value and lower TCO

    Enterprise-wide, cross-value chain pre-builtanalytics

    Embedded best practices by industry,function, and role

    Most Open Built on open, leading BI platform

    Flexible, extensible

    Access Oracle and Non-Oracle data sourcesand applications

    Most Integrated Pre-Integrated with Oracle EBS

    Leverage EBS Security, SSO, Flexfields

    Add insight to existing and new EBSimplementations