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Insurance

Defense against Financial Failure; FinancialIndependence

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You need Insurance

Ifyou need Protection

Ifyou need Savings

Ifyou need InvestmentIfyou care for your beloved Ones

Ifyou need Financial Security

IfUnforeseen even can happen in future

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Growth In Insurance Market

20.4

11.25 11.57

15.6117.17

0

5

10

15

20

25

2002-

03

2003-

04

2004-

05

2005-

06

2006-

07

2002-03

2003-04

2004-05

2005-06

2006-07

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MetLife

139 years Legacyof helping build Financial

Freedom for all

Fortune 500 CompanyIndian Operation started on April 11th 2001

MetLife India is a resultof Joint Venture

between MetLife International ,J&K Bank andother investors

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MetLife

Contd

Among the Top Five private player inInsurance Sector in India

Strong force of 25,000 Financial advisors

MetLife in India is headquartered in Bangalore

Presentin 72 Cities through 90 Offices.

In Partnership with many Banks i.e. Barclays,

UTI, J&K Bank etc.

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Vision & Mission

Financial Freedom for all

Building Long Term Customer

RelationshipWorld Class Customer Service

Innovative Market Oriented Product

Line

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Have you met life today?

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Have you met life today?

Life in MetLife to mean more than Life

Insurance. Its about the celebration oflife, beginning and the financial freedom

that leads to life significance

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Product Portfolio

Protection

Policies

MultiPurpose

Accumulation

Policies

Retirement

Policies

Protection Plans

Ensure that your obligations

are meant in the event of

death and Disability.-Met Suraksha

-Met Mortgage

Retirement Plans

Provide additional

income tosupplement

savings.

-Met Pension

-Met Advantage

Plus

Accumulation Plans

Assist in funding

childs education,

Marriages etc

:Whole Life

:Endowment

-Met 100

Multi-Purpose Plans

For ever changing needs in

life

:ULIP

-Met Smart Plus

-Met Smart Premier

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Market Share

74%

3%

8%

5%

10% LIC

MetLife

ICICIPrudential

Bajaj Allianz

Others

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Sales & Marketing Strategies

Developing a Sound Sales Plan and ManagementStrategy

Developing Strong and Innovative distribution

ChannelBancassurance

Brand Building

Product Development

Public Relations and Internal Communication

Recruiting Dynamic and High Quality SalesProfessional

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Marketing Tools

Tele Marketing - Direct Marketing in which sales person usestelephone to solicit prospective customers to buy product andservices.

Database Marketing - Analyze customer database and use theresults to form future projection that help toimprove efficiencyand develop new products

Bancassurance -Selling ofinsurance through a banksestablished distribution channels. Penetrating rural marketusing Bancassurance Mediumonly

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Five Key Focus Areas

People

Product

InfrastructureBranding

Customer Service

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SWOT ANALYSIS

StrengthsQuality Distribution channels

Strong Underwriting

Strong Brand Name

Quality products and Services

WeaknessesLimited Market Penetration

Low Market Share

Not a well know name in Interiors of India

FDI allowed only upto 26%

OpportunitiesCross sell financial Services are Untapped

Untapped Rural MarketBrand and Line Extension

Niche market

ThreatsIncreasing expenses and Low Profit Margins

Government Regulations and politicalsituation

Vulnerable to entryof new Players

Increasing Interest rate

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Factors for Success

Strong ParentalSupport

MetLife benefit from parent Companys Global presence

Proven Track Record

International Standard of Customer Service

Using Technology as Business Enabler

Uses a Software Module called AURAwhich automatically

process an insurance proposal and issue the policy. Itensures quick turnaround time and accuracy

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Factors for Success

Contd

Using FullTime Agents on Commission basis

Agents are Full Time Working on Commission basis

Reduce Fixed Cost

MajorAdvertisement Campaign

Internet

Television and other Audio Mediums

Telemarketing

Referrals

Personalization of Product andServices

Penetrating untappedSemi urban and rural market

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Future Plans

Goal of 5 million customers by 2010

Further Expand operations to Class B andClass C cities and partof rural India

Aggressive Growth plans of 100% yoy for next2-3 years.

To capture a market share of 5% in Indian

Insurance SectorMetLife International plans toincrease its

stake in the Indian Subsidiary

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Thank you