Annual Report 56th

30th June 2015

Transport—Drivers

Jenny Bailey Ernie Coldebella Garry Middleton Ted Smith (part time) Malcolm Urquhart (part time) Geoff Gadsden (casual) Lincoln Strating (casual) (resigned Apr ‘15) Peter Fuchs (casual)

ABN: 22 394 403 321

for year ending 30th June 2015

Management Team Chief Executive Officer Gordon Jamieson Administration Manager John Ellams Manager Support Services Jo Dewar Manager Business Enterprises Jeff Tellefson

Business Enterprises Team Chris Richardson Country Kitchen David White Jigsaw Industries Chris Powell Waratah Tony Stewart Waratah (part time) David Proposch Waratah (part time)

Ancillary Jenny Bailey Cleaner (part time) Jackie Puncher Cleaner (part time) Russell Puncher Cleaner (part time) Ernie Coldebella Maintenance (part time) Laura Cannon Admin. Assistant (part time) Julie Powell Admin. Assistant (part time)

Board Chairperson Mrs Mary Howlett

Deputy Chair- Mrs Madeleine Brady persons Mr Graham Duell

Hon. Treasurer Mr Gerry Marvin

Members Mr Peter Clark (resigned Jun ‘15) Mr Barry Gilbert Mr Leigh Harrison Mr Ron Mason Mr Nigel Masters Mrs Gael Rabl Mr Andrew Russell

Support Services Team Assistant Manager Kerryn Linhart

Instructors

Susana Cook Casual Instructors Karen Hall Trish Hewlett Garry Archer Adam Hill Liz Duell Mary Hoskin Simone Elliott Carol Kemp Peter Fuchs Ruth Kimm Mary Upston Garry Middleton Julie Walker Helen Stagg Sharon Axford (part time) Tania Basu (part time) (resigned Dec ‘14) Lee Campbell (part time) Gerry Clarke (part time) Kerrie de Cort (part time) Cindy McGregor (part time) Adrianne Neale (part time) Sue Platten (part time) Lincoln Strating (part time) (resigned Apr ‘15) Malcolm Urquhart (part time) Nina Vaughan (part time) Di Watkins (part time)

Volunteers

Anne Boyer Daphne Justice Jenny Bailey Liz McGuire Marie Cumming Helen Whiting Mavis Dye Maree Wilson Geoff Gadsden

Chairperson's Report

The great bard, William Shakespeare, asked “What’s in a name?”. This has been asked during the past year as the Constitution for Mawarra was undergoing an analysis and compliance audit and a decision was made to change from a Committee of Management to a Board. The role remains the same but the word “Board” more truly reflects the role that this group plays in the management of Mawarra. As a result of adoption of the ratified document at the 2014 Annual General Meeting, Gael Rabl became the inaugural Chairperson of the Mawarra Board. I would like to pay tribute to Gael for her outstanding leadership of the Committee over the past five years. In this time the management of Mawarra has been enriched by a strong culture of active sub-committees and strong participation by every member. I am grateful for her ongoing wisdom and support. Sometimes it takes a “wake up moment” to realise that you are valued and what you are capable of. The fire at Mawarra provided such an opportunity. The instant response by the Warragul and District Community was acknowledged in last year’s report. After the initial response, the everyday operations of Mawarra had to continue. The Board would like to acknowledge the wonderful commitment by staff and the attitude of clients which meant that everyday programs and activities were resumed and continued in temporary accommodation without many of the resources that had been sent away to be stored. This, in itself, became a catalyst for some operational changes which are now embedded in the programs and culture in the Support Services and influenced a different configuration of the newly restored building.

1

Transport—Drivers

Jenny Bailey Ernie Coldebella Garry Middleton Ted Smith (part time) Malcolm Urquhart (part time) Geoff Gadsden (casual) Lincoln Strating (casual) (resigned Apr ‘15) Peter Fuchs (casual)

ABN: 22 394 403 321

for year ending 30th June 2015

Management Team Chief Executive Officer Gordon Jamieson Administration Manager John Ellams Manager Support Services Jo Dewar Manager Business Enterprises Jeff Tellefson

Business Enterprises Team Chris Richardson Country Kitchen David White Jigsaw Industries Chris Powell Waratah Tony Stewart Waratah (part time) David Proposch Waratah (part time)

Ancillary Jenny Bailey Cleaner (part time) Jackie Puncher Cleaner (part time) Russell Puncher Cleaner (part time) Ernie Coldebella Maintenance (part time) Laura Cannon Admin. Assistant (part time) Julie Powell Admin. Assistant (part time)

Board Chairperson Mrs Mary Howlett

Deputy Chair- Mrs Madeleine Brady persons Mr Graham Duell

Hon. Treasurer Mr Gerry Marvin

Members Mr Peter Clark (resigned Jun ‘15) Mr Barry Gilbert Mr Leigh Harrison Mr Ron Mason Mr Nigel Masters Mrs Gael Rabl Mr Andrew Russell

Support Services Team Assistant Manager Kerryn Linhart

Instructors

Susana Cook Casual Instructors Karen Hall Trish Hewlett Garry Archer Adam Hill Liz Duell Mary Hoskin Simone Elliott Carol Kemp Peter Fuchs Ruth Kimm Mary Upston Garry Middleton Julie Walker Helen Stagg Sharon Axford (part time) Tania Basu (part time) (resigned Dec ‘14) Lee Campbell (part time) Gerry Clarke (part time) Kerrie de Cort (part time) Cindy McGregor (part time) Adrianne Neale (part time) Sue Platten (part time) Lincoln Strating (part time) (resigned Apr ‘15) Malcolm Urquhart (part time) Nina Vaughan (part time) Di Watkins (part time)

Volunteers

Anne Boyer Daphne Justice Jenny Bailey Liz McGuire Marie Cumming Helen Whiting Mavis Dye Maree Wilson Geoff Gadsden

Chairperson's Report

The great bard, William Shakespeare, asked “What’s in a name?”. This has been asked during the past year as the Constitution for Mawarra was undergoing an analysis and compliance audit and a decision was made to change from a Committee of Management to a Board. The role remains the same but the word “Board” more truly reflects the role that this group plays in the management of Mawarra. As a result of adoption of the ratified document at the 2014 Annual General Meeting, Gael Rabl became the inaugural Chairperson of the Mawarra Board. I would like to pay tribute to Gael for her outstanding leadership of the Committee over the past five years. In this time the management of Mawarra has been enriched by a strong culture of active sub-committees and strong participation by every member. I am grateful for her ongoing wisdom and support. Sometimes it takes a “wake up moment” to realise that you are valued and what you are capable of. The fire at Mawarra provided such an opportunity. The instant response by the Warragul and District Community was acknowledged in last year’s report. After the initial response, the everyday operations of Mawarra had to continue. The Board would like to acknowledge the wonderful commitment by staff and the attitude of clients which meant that everyday programs and activities were resumed and continued in temporary accommodation without many of the resources that had been sent away to be stored. This, in itself, became a catalyst for some operational changes which are now embedded in the programs and culture in the Support Services and influenced a different configuration of the newly restored building.

1

2

Much of the time spent at Board level in the past year has been supporting Gordon in the decisions made about design and cost of the rebuild. There was unanimous agreement that the entire building was to be rebuilt and refurbished to reflect the needs of a 21st century program. In effect, the Insurance compensation was not adequate for this but a commitment has been made to raise the necessary funds. This has been vindicated already with the strong community support, generous donations and the efforts of the Fundraising sub-committee.

A successful Trivia Night was held at CCG and West Gippsland Arts Centre hosted a Benefit Concert which was enjoyed by all. This fund raising will be ongoing. The Board would also like to congratulate the outstanding efforts of the Opportunity Shop volunteers under the leadership of Kerry Elliott. Moving the contents of the Sorting Centre from Mason Street to June Court was a feat which commanders of a Military Manoeuvre would envy. It is typical of this wonderful group that in the midst of this moving, they held a Clearance Sale! Mawarra is blessed to have their support. Further congratulations must go to our Business Enterprises. I was reflecting on this title and realised that “enterprise” is a very apt title. Jeff Tellefson has been creative in attracting grants and sponsorship for Jigsaw, Waratah and Country Kitchen as well as seeking out ongoing business for them. It is indeed “enterprising.” Board members not only meet once a month for the Board meeting, but are involved in a number of sub committees which all contribute to the management of Mawarra. The Finance sub-committee give sound advice and ably support John and Gordon in their responsibilities. The Constitution Review sub-committee has worked tirelessly to ensure that our Constitution is totally compliant with the Consumer Affairs Victoria Associations Incorporation Reform Act, 2012.

The Fundraising sub-committee is facing the challenge ahead with optimism that there will be ongoing support from all involved with Mawarra as well as the larger community.

3

Peter Clark has resigned from the Board after serving four years. His resignation was accepted with regret. Peter’s advice and support has been very much appreciated. Mawarra is well supported by the Commonwealth Department of Social Services, the State Department of Health and Human Services, The Baw Baw Shire, the Service Clubs and the Warragul and District businesses and community. This past year has been one of both physical regrowth as well as Mawarra’s ongoing commitment to providing quality services to people with disabilities in a rapidly changing world. The challenge has been met with competence and generosity by the staff and their leaders. The demands of the relocation, whilst co-ordinating all the demands and challenges of negotiating with the finances and practicalities of building have been met admirably. The Board pays tribute to Gordon Jamieson for his steadfast and inspired leadership in this. He has met the challenges with calm dignity. The design of the new building reflects his deep understanding of the needs of the people who attend Mawarra as well as his vision for the future. Behind every good leader is a dedicated team and the Board would also like to congratulate and thank the Management Team. On behalf of the Board I would like to express gratitude for all that has been achieved at Mawarra in this difficult circumstance and look with optimism to the coming year.

Mary Howlett Chairperson—Mawarra Board

2

Much of the time spent at Board level in the past year has been supporting Gordon in the decisions made about design and cost of the rebuild. There was unanimous agreement that the entire building was to be rebuilt and refurbished to reflect the needs of a 21st century program. In effect, the Insurance compensation was not adequate for this but a commitment has been made to raise the necessary funds. This has been vindicated already with the strong community support, generous donations and the efforts of the Fundraising sub-committee.

A successful Trivia Night was held at CCG and West Gippsland Arts Centre hosted a Benefit Concert which was enjoyed by all. This fund raising will be ongoing. The Board would also like to congratulate the outstanding efforts of the Opportunity Shop volunteers under the leadership of Kerry Elliott. Moving the contents of the Sorting Centre from Mason Street to June Court was a feat which commanders of a Military Manoeuvre would envy. It is typical of this wonderful group that in the midst of this moving, they held a Clearance Sale! Mawarra is blessed to have their support. Further congratulations must go to our Business Enterprises. I was reflecting on this title and realised that “enterprise” is a very apt title. Jeff Tellefson has been creative in attracting grants and sponsorship for Jigsaw, Waratah and Country Kitchen as well as seeking out ongoing business for them. It is indeed “enterprising.” Board members not only meet once a month for the Board meeting, but are involved in a number of sub committees which all contribute to the management of Mawarra. The Finance sub-committee give sound advice and ably support John and Gordon in their responsibilities. The Constitution Review sub-committee has worked tirelessly to ensure that our Constitution is totally compliant with the Consumer Affairs Victoria Associations Incorporation Reform Act, 2012.

The Fundraising sub-committee is facing the challenge ahead with optimism that there will be ongoing support from all involved with Mawarra as well as the larger community.

3

Peter Clark has resigned from the Board after serving four years. His resignation was accepted with regret. Peter’s advice and support has been very much appreciated. Mawarra is well supported by the Commonwealth Department of Social Services, the State Department of Health and Human Services, The Baw Baw Shire, the Service Clubs and the Warragul and District businesses and community. This past year has been one of both physical regrowth as well as Mawarra’s ongoing commitment to providing quality services to people with disabilities in a rapidly changing world. The challenge has been met with competence and generosity by the staff and their leaders. The demands of the relocation, whilst co-ordinating all the demands and challenges of negotiating with the finances and practicalities of building have been met admirably. The Board pays tribute to Gordon Jamieson for his steadfast and inspired leadership in this. He has met the challenges with calm dignity. The design of the new building reflects his deep understanding of the needs of the people who attend Mawarra as well as his vision for the future. Behind every good leader is a dedicated team and the Board would also like to congratulate and thank the Management Team. On behalf of the Board I would like to express gratitude for all that has been achieved at Mawarra in this difficult circumstance and look with optimism to the coming year.

Mary Howlett Chairperson—Mawarra Board

Chief Executive Officer’s Report

The last twelve months has certainly seen many changes at Mawarra, of which some have been at our own instigation, whilst others have been in response to unexpected challenges that have confronted us.

At our Annual General Meeting in September 2014, our members voted on a special resolution to submit a new Constitution for Mawarra Centre Inc. to Consumer Affairs Victoria in order to comply with The Associations Incorporation Reform Act 2012. This was in turn approved by Consumer Affairs in a letter dated 17 October 2014, conditional that a few of our clauses be read in conjunction with the “Model Rules”. It was from that date our Committee of Management officially became a Board under the leadership of a Chairperson instead of a President. Since the approval of our Constitution, a sub-committee of the Board has been in correspondence with Consumer Affairs Victoria and as a result have drafted some minor changes to the clauses identified by Consumer Affairs, and we will be putting these to members as a special resolution to submit these revisions in the hope that our Constitution can then be read without needing direct reference to the Model Rules.

4

The National Disability Insurance Scheme (NDIS) is still only operating in launch sites throughout Australia, including the Barwon Region in Victoria. Mawarra continues to observe and learn from the experiences in the Barwon Region as the NDIS continues to evolve and establishes itself. It is anticipated that in August 2015 the federal government will announce the “rollout plan” for the NDIS across Australia with completion by July 2019. I am not expecting the NDIS to rollout in Gippsland within the next eighteen months, so we will have further opportunity to observe the rollout and identify some of the challenges and issues that may face us as an organisation and importantly how it will impact on clients and families. Although the NDIS may not be rolled out in Gippsland for eighteen months or more, Mawarra will need to even further sharpen our strategic focus on planning our services for a new system and in preparing clients and families for the opportunities and challenges that they may face. I remain confident that we will be ready for the rollout due to the strong strategic direction and leadership of the Mawarra Board, of Senior Management and staff. Over the last twelve months we have been dealing with the logistical issues and the opportunities we faced as a result of the fire to our Percy Street building on Saturday May 3rd 2014. We continued to use the Community College Gippsland (CCG) Smith St Campus throughout this twelve months. CCG’s generosity in allowing us to inhabit Smith St for as long as we needed certainly took the pressure off us as we carefully planned the re-building of the Percy St building. The opportunity was there for Mawarra to make structural changes to the Percy St building to modernise the appearance, to bring the building up to current standards and to meet the needs of our clients now and into the future. Insurance money would only cover the repair and restoration of the building, so for any improvements and structural changes Mawarra would have to come up with the funds. The Mawarra Board were committed to providing the funds to enable the Percy St building to be built “for the future”. Designs were sought, quotes were received from the builder and approval was given to make all the required changes. Mawarra could not have proceeded with these changes if it didn't have the wonderful financial support from community groups and individuals who generously donated over $70,000 to our “building fund”. This support has been amazing and very much appreciated. The building is to be officially re-opened on Monday 27th of July 2015. On that day the clients will be going back into the building for the first time since before the fire. I am sure they will be pleased with the end result and it will be fitting for many of our generous donors to be there to witness the excitement of our clients as they see the changes.

5

Chief Executive Officer’s Report

The last twelve months has certainly seen many changes at Mawarra, of which some have been at our own instigation, whilst others have been in response to unexpected challenges that have confronted us.

At our Annual General Meeting in September 2014, our members voted on a special resolution to submit a new Constitution for Mawarra Centre Inc. to Consumer Affairs Victoria in order to comply with The Associations Incorporation Reform Act 2012. This was in turn approved by Consumer Affairs in a letter dated 17 October 2014, conditional that a few of our clauses be read in conjunction with the “Model Rules”. It was from that date our Committee of Management officially became a Board under the leadership of a Chairperson instead of a President. Since the approval of our Constitution, a sub-committee of the Board has been in correspondence with Consumer Affairs Victoria and as a result have drafted some minor changes to the clauses identified by Consumer Affairs, and we will be putting these to members as a special resolution to submit these revisions in the hope that our Constitution can then be read without needing direct reference to the Model Rules.

4

The National Disability Insurance Scheme (NDIS) is still only operating in launch sites throughout Australia, including the Barwon Region in Victoria. Mawarra continues to observe and learn from the experiences in the Barwon Region as the NDIS continues to evolve and establishes itself. It is anticipated that in August 2015 the federal government will announce the “rollout plan” for the NDIS across Australia with completion by July 2019. I am not expecting the NDIS to rollout in Gippsland within the next eighteen months, so we will have further opportunity to observe the rollout and identify some of the challenges and issues that may face us as an organisation and importantly how it will impact on clients and families. Although the NDIS may not be rolled out in Gippsland for eighteen months or more, Mawarra will need to even further sharpen our strategic focus on planning our services for a new system and in preparing clients and families for the opportunities and challenges that they may face. I remain confident that we will be ready for the rollout due to the strong strategic direction and leadership of the Mawarra Board, of Senior Management and staff. Over the last twelve months we have been dealing with the logistical issues and the opportunities we faced as a result of the fire to our Percy Street building on Saturday May 3rd 2014. We continued to use the Community College Gippsland (CCG) Smith St Campus throughout this twelve months. CCG’s generosity in allowing us to inhabit Smith St for as long as we needed certainly took the pressure off us as we carefully planned the re-building of the Percy St building. The opportunity was there for Mawarra to make structural changes to the Percy St building to modernise the appearance, to bring the building up to current standards and to meet the needs of our clients now and into the future. Insurance money would only cover the repair and restoration of the building, so for any improvements and structural changes Mawarra would have to come up with the funds. The Mawarra Board were committed to providing the funds to enable the Percy St building to be built “for the future”. Designs were sought, quotes were received from the builder and approval was given to make all the required changes. Mawarra could not have proceeded with these changes if it didn't have the wonderful financial support from community groups and individuals who generously donated over $70,000 to our “building fund”. This support has been amazing and very much appreciated. The building is to be officially re-opened on Monday 27th of July 2015. On that day the clients will be going back into the building for the first time since before the fire. I am sure they will be pleased with the end result and it will be fitting for many of our generous donors to be there to witness the excitement of our clients as they see the changes.

5

I, once again, thank everyone who played a role in responding to the challenges of rebuilding after the fire. I particularly want to acknowledge all our staff who, as a result of their commitment and patience, ensured that the impact to Mawarra and our clients was minimised and that business, especially in our Support Services, was able to continue. Our Support Services had to operate differently in some ways over the last twelve months

due to the relocation of over thirty clients and associated staff to the temporary Smith St site as a result of the fire. What didn't change was the quality of the supports and services provided to all of our clients. Many of the positive changes will now hopefully be able to be continued when we move back to the Percy St building. Whilst the Smith St site was new and clients and staff settled in well, staff also continued to support our clients based at our Albert St, George St and Normanby St sites. In order to maintain our registration to deliver DHHS funded disability services we were required to achieve Certification against the new Department of Human Services Standards and the National Standards for Disability Services. In October 2014 we underwent a Stage One Audit and in March 2015 we successfully achieved Certification after a Stage Two Audit. This required a significant amount of work by our staff as they had to become familiar with the new standards and modify policies and procedures to comply with these standards. Once again I must thank our Support Services staff, so well led by Jo Dewar and Kerryn Linhart. Our staff continually demonstrate a strong commitment to our clients and this has been so evident over the last year as the have had to adapt and be flexible as a result of our re-location from Percy St. For our Business Enterprises this last year has seen each of our businesses continue to perform well and strengthen their financial viability and sustainability for the future. Jeff Tellefson has quickly made a significant contribution within our Business Enterprises through his strong management of the department and his success in receiving a number of funding grants that have been able to assist each of the businesses.

6

A successful legal court action, a couple of years ago, against the wage assessment tool (BSWAT) that a significant number of Australian Disability Enterprises uses, including Mawarra, has caused some concern in the sector. We have put in some significant research to identify an alternative tool which we need to have fully implemented by the end of October 2015. We have selected the Merriwa Wage Assessment Tool and we are about to start assessing all of our twenty eight supported employees. To the supervisors of Country Kitchen, Jigsaw and Waratah, I thank you for your continued commitment in managing businesses that are capable of sustaining meaningful employment for our employees. Your preparedness to also adapt to changing requirements is certainly appreciated. To the supported employees, congratulations on the work you have done over the last twelve months. The Mawarra Opportunity Shop has had a year of significant change also. In late 2014 we entered in to the lease of a factory and showroom in June Crt, Warragul, which would better cater for the growing needs of the Sorting Centre. Our old Mason St Sorting Centre was no longer able to cope with the ever increasing donations and the need to provide a safe environment for our volunteers. After investing in some fitting out of the new facility and then undertaking the task of shifting the enormous amount of donated goods from the Mason St Sorting Centre, the new June Crt Sorting Centre opened in January this year. This was a huge job and our volunteers worked tirelessly in cleaning up the old Sorting Centre and setting up and moving in to the new Sorting Centre, whilst still operating the Opportunity Shop. This new Sorting Centre is offering some new opportunities with the size of the factory and the provision of a showroom at the front of the building. The location, next to Bunnings, is proving to be attracting some passing customers interested in looking at our larger goods for sale and the donations are still coming in. The shop has had an excellent result for this last financial year breaking the “1/4 million dollar barrier” once again! Due to the continued hard work of our volunteers and the support of our customers, we achieved $254,516 in sales for 2014/15.

7

I, once again, thank everyone who played a role in responding to the challenges of rebuilding after the fire. I particularly want to acknowledge all our staff who, as a result of their commitment and patience, ensured that the impact to Mawarra and our clients was minimised and that business, especially in our Support Services, was able to continue. Our Support Services had to operate differently in some ways over the last twelve months

due to the relocation of over thirty clients and associated staff to the temporary Smith St site as a result of the fire. What didn't change was the quality of the supports and services provided to all of our clients. Many of the positive changes will now hopefully be able to be continued when we move back to the Percy St building. Whilst the Smith St site was new and clients and staff settled in well, staff also continued to support our clients based at our Albert St, George St and Normanby St sites. In order to maintain our registration to deliver DHHS funded disability services we were required to achieve Certification against the new Department of Human Services Standards and the National Standards for Disability Services. In October 2014 we underwent a Stage One Audit and in March 2015 we successfully achieved Certification after a Stage Two Audit. This required a significant amount of work by our staff as they had to become familiar with the new standards and modify policies and procedures to comply with these standards. Once again I must thank our Support Services staff, so well led by Jo Dewar and Kerryn Linhart. Our staff continually demonstrate a strong commitment to our clients and this has been so evident over the last year as the have had to adapt and be flexible as a result of our re-location from Percy St. For our Business Enterprises this last year has seen each of our businesses continue to perform well and strengthen their financial viability and sustainability for the future. Jeff Tellefson has quickly made a significant contribution within our Business Enterprises through his strong management of the department and his success in receiving a number of funding grants that have been able to assist each of the businesses.

6

A successful legal court action, a couple of years ago, against the wage assessment tool (BSWAT) that a significant number of Australian Disability Enterprises uses, including Mawarra, has caused some concern in the sector. We have put in some significant research to identify an alternative tool which we need to have fully implemented by the end of October 2015. We have selected the Merriwa Wage Assessment Tool and we are about to start assessing all of our twenty eight supported employees. To the supervisors of Country Kitchen, Jigsaw and Waratah, I thank you for your continued commitment in managing businesses that are capable of sustaining meaningful employment for our employees. Your preparedness to also adapt to changing requirements is certainly appreciated. To the supported employees, congratulations on the work you have done over the last twelve months. The Mawarra Opportunity Shop has had a year of significant change also. In late 2014 we entered in to the lease of a factory and showroom in June Crt, Warragul, which would better cater for the growing needs of the Sorting Centre. Our old Mason St Sorting Centre was no longer able to cope with the ever increasing donations and the need to provide a safe environment for our volunteers. After investing in some fitting out of the new facility and then undertaking the task of shifting the enormous amount of donated goods from the Mason St Sorting Centre, the new June Crt Sorting Centre opened in January this year. This was a huge job and our volunteers worked tirelessly in cleaning up the old Sorting Centre and setting up and moving in to the new Sorting Centre, whilst still operating the Opportunity Shop. This new Sorting Centre is offering some new opportunities with the size of the factory and the provision of a showroom at the front of the building. The location, next to Bunnings, is proving to be attracting some passing customers interested in looking at our larger goods for sale and the donations are still coming in. The shop has had an excellent result for this last financial year breaking the “1/4 million dollar barrier” once again! Due to the continued hard work of our volunteers and the support of our customers, we achieved $254,516 in sales for 2014/15.

7

We are most grateful to Kerry Elliott and all our wonderful volunteers. It has been another big year for the Mawarra Board and I sincerely thank each member for their valuable input and their continued support to myself and our staff. The Board’s total support in the re-building of the Percy St building greatly assisted in the planning stages of the re-build. Although the fire recovery was a significant focus of the Board, they still continued to oversee the finances, risk management, business development, strategic planning and fund raising of the organisation.

Once again, to all Business Enterprises, Support Services, Administration, Ancillary and Management staff, I thank you so much for your commitment to Mawarra. In order to provide quality support to our clients and supported employees we rely on the professionalism and commitment of our staff and we also rely on the support of our local community. We are indeed fortunate! Gordon Jamieson Chief Executive Officer

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Support Services Report

An Expression of Sympathy

Sadly, Ross McGilton passed away on 15th August 2014. Ross was one of the six original Mawarra clients. He attended the Centre and in later years Rayner House, for fifty three years. Ross was known in latter years for his slow, quiet manner and gentle handshake. However, in earlier years Ross had enjoyed the many social aspects offered by Mawarra and, in particular, the outdoor activities of the annual camps at Ferndale and Phillip Island. Our deepest sym-pathy is extended to Dawn and Jim and family for their sad loss. We express deepest sympathy to Lynette Gardner and her family for the sad loss of their mother, Maureen, on 31st May 2015. Staffing

Tania Basu resigned from Mawarra in December 2014. We congratulate Tania and her husband Soumya on the arrival of their daughter, Serena, welcomed into their lives in March 2015. Lincoln Strating resigned in April 2015 for him and his wife, Beck, to commence new careers in Melbourne. We have very much appreciated their dedication to the client’s development and to the organisation.

9

We are most grateful to Kerry Elliott and all our wonderful volunteers. It has been another big year for the Mawarra Board and I sincerely thank each member for their valuable input and their continued support to myself and our staff. The Board’s total support in the re-building of the Percy St building greatly assisted in the planning stages of the re-build. Although the fire recovery was a significant focus of the Board, they still continued to oversee the finances, risk management, business development, strategic planning and fund raising of the organisation.

Once again, to all Business Enterprises, Support Services, Administration, Ancillary and Management staff, I thank you so much for your commitment to Mawarra. In order to provide quality support to our clients and supported employees we rely on the professionalism and commitment of our staff and we also rely on the support of our local community. We are indeed fortunate! Gordon Jamieson Chief Executive Officer

8

Support Services Report

An Expression of Sympathy

Sadly, Ross McGilton passed away on 15th August 2014. Ross was one of the six original Mawarra clients. He attended the Centre and in later years Rayner House, for fifty three years. Ross was known in latter years for his slow, quiet manner and gentle handshake. However, in earlier years Ross had enjoyed the many social aspects offered by Mawarra and, in particular, the outdoor activities of the annual camps at Ferndale and Phillip Island. Our deepest sym-pathy is extended to Dawn and Jim and family for their sad loss. We express deepest sympathy to Lynette Gardner and her family for the sad loss of their mother, Maureen, on 31st May 2015. Staffing

Tania Basu resigned from Mawarra in December 2014. We congratulate Tania and her husband Soumya on the arrival of their daughter, Serena, welcomed into their lives in March 2015. Lincoln Strating resigned in April 2015 for him and his wife, Beck, to commence new careers in Melbourne. We have very much appreciated their dedication to the client’s development and to the organisation.

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Mary Upston made the decision to relinquish her studies at Monash University in December 2014 and return to her full time position with Support Services in July 2015. Until that time Mary was a valued and loyal member of the casual staff pool. Garry Archer joined the casual staff pool in March 2015 after successfully completing a stu-dent placement at Mawarra in Certificate IV in Disability. Peter Fuchs also commenced as a casual Support Worker and bus driver in June 2015. For the many times when staff members have been on leave I have appreciated the flexibility

and co-operation from those members of staff remaining to support the clients and each other. The move to CCG premises of 30 clients and 10 staff proved to have both positive aspects but also some challenges. The co-ordination of transport of clients to and from Albert St and Smith St and to the various programs was a daily challenge. Support Services is consistently busy and complex and, once again I extend gratitude to Kerryn for her assis-tance in enabling our systems to operate as smoothly as possible. Staff Training during the year included:

CPR update Training in the use of Supportability Data Base Collection of information Mental Health First Aid Incident Report Writing

Our loyal volunteers have continued to provide support and enrichment to a number of programs throughout the year:

Anne Boyer, Marie Cumming and Mavis Dye in Golf Maree Wilson in Gardening Geoff Gadsden and Jenny Bailey in Mosaics Daphne Justice in Music Liz McGuire with My Story DVD Presentations

Specialist tutors continued to provide our clients with valued expertise in a wide variety of activities.

Shirl Cousens and Alan McKie in Africian Drumming Leslie Buck in Piano Lessons Mandy Brydon in Therapeutic Massage Wendy Olsen in Art

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After training the clients to participate and shine in a very successful second Parasteddfod at the West Gippsland Arts Festival, Kate Jackson retired as music therapist. Also making the decision to retire was her loyal volunteer assistant, Daphne Justice. Kate had led the enthusi-astic group for nine years. Kate was always prepared with colourful props and armed with bundles of energy. Carly Baker took leave of absence from leading the Zumba program after the birth of her fourth child (now so busy). We were fortunate in being able to replace these much appreci-ated specialists by acquiring the services of two young tutors:

Meike Polman-Short in Music Shari Ward in Zumba Further Acknowledgements

Parents and Friends have continued their monthly meetings and welcomed some new family members. They continue to provide support to each other, assist with fundraising activities and provide the annual morning teas in appreciation extended to volunteers, staff and drivers.

Congratulations to Kerry Elliott and the volunteers at the Opportunity Shop on another record year of sales. It is hard to comprehend the effort required to move the Sorting Centre from Mason St to June Crt. You all certainly deserve the better working conditions. Thank you also for enabling a group of clients to have the opportunity to perform volunteer tasks at the Sorting Centre. Mawarra Bus Drivers certainly deserve thanks for their efforts in providing a smooth running service for the clients, no matter what the weather conditions or the daily changing circumstances. Appreciation is extended to Jenny Bailey for her assistance to Kerryn in the co-ordination of the transport service. Maintenance requirements needed at the Mawarra sites have been many and varied. We thank Ernie Colde-bella for his achievements in this role. Cleaning standards at the five Mawarra locations were handled by Jackie Puncher with the assistance of her husband Russell, along with Jenny Bailey taking care of Rayner House and Helen Stagg as emergency backup. Staff and clients at 136 Normanby St have performed wonderfully well in taking care if their own cleaning needs. To all, your daily toil is very much appreciated in helping us to maintain OH&S standards. To Bronwyn Blackstock, Lynette Gardner, Ashleigh Plant and Jeffrey Wells, we also express our gratitude for the endless washing up and cleaning tasks performed throughout the year.

Times of Change

With the necessary relocation of clients and staff to the Smith St site came some changes. However staff determination and ingenuity made possible the continuation of the majority of in-house programs and activi-ties: .

Music and Singing Lessons Jewellery Making, Art and Craft Power Point Presentations Newsletter Production

11

Mary Upston made the decision to relinquish her studies at Monash University in December 2014 and return to her full time position with Support Services in July 2015. Until that time Mary was a valued and loyal member of the casual staff pool. Garry Archer joined the casual staff pool in March 2015 after successfully completing a stu-dent placement at Mawarra in Certificate IV in Disability. Peter Fuchs also commenced as a casual Support Worker and bus driver in June 2015. For the many times when staff members have been on leave I have appreciated the flexibility

and co-operation from those members of staff remaining to support the clients and each other. The move to CCG premises of 30 clients and 10 staff proved to have both positive aspects but also some challenges. The co-ordination of transport of clients to and from Albert St and Smith St and to the various programs was a daily challenge. Support Services is consistently busy and complex and, once again I extend gratitude to Kerryn for her assis-tance in enabling our systems to operate as smoothly as possible. Staff Training during the year included:

CPR update Training in the use of Supportability Data Base Collection of information Mental Health First Aid Incident Report Writing

Our loyal volunteers have continued to provide support and enrichment to a number of programs throughout the year:

Anne Boyer, Marie Cumming and Mavis Dye in Golf Maree Wilson in Gardening Geoff Gadsden and Jenny Bailey in Mosaics Daphne Justice in Music Liz McGuire with My Story DVD Presentations

Specialist tutors continued to provide our clients with valued expertise in a wide variety of activities.

Shirl Cousens and Alan McKie in Africian Drumming Leslie Buck in Piano Lessons Mandy Brydon in Therapeutic Massage Wendy Olsen in Art

10

After training the clients to participate and shine in a very successful second Parasteddfod at the West Gippsland Arts Festival, Kate Jackson retired as music therapist. Also making the decision to retire was her loyal volunteer assistant, Daphne Justice. Kate had led the enthusi-astic group for nine years. Kate was always prepared with colourful props and armed with bundles of energy. Carly Baker took leave of absence from leading the Zumba program after the birth of her fourth child (now so busy). We were fortunate in being able to replace these much appreci-ated specialists by acquiring the services of two young tutors:

Meike Polman-Short in Music Shari Ward in Zumba Further Acknowledgements

Parents and Friends have continued their monthly meetings and welcomed some new family members. They continue to provide support to each other, assist with fundraising activities and provide the annual morning teas in appreciation extended to volunteers, staff and drivers.

Congratulations to Kerry Elliott and the volunteers at the Opportunity Shop on another record year of sales. It is hard to comprehend the effort required to move the Sorting Centre from Mason St to June Crt. You all certainly deserve the better working conditions. Thank you also for enabling a group of clients to have the opportunity to perform volunteer tasks at the Sorting Centre. Mawarra Bus Drivers certainly deserve thanks for their efforts in providing a smooth running service for the clients, no matter what the weather conditions or the daily changing circumstances. Appreciation is extended to Jenny Bailey for her assistance to Kerryn in the co-ordination of the transport service. Maintenance requirements needed at the Mawarra sites have been many and varied. We thank Ernie Colde-bella for his achievements in this role. Cleaning standards at the five Mawarra locations were handled by Jackie Puncher with the assistance of her husband Russell, along with Jenny Bailey taking care of Rayner House and Helen Stagg as emergency backup. Staff and clients at 136 Normanby St have performed wonderfully well in taking care if their own cleaning needs. To all, your daily toil is very much appreciated in helping us to maintain OH&S standards. To Bronwyn Blackstock, Lynette Gardner, Ashleigh Plant and Jeffrey Wells, we also express our gratitude for the endless washing up and cleaning tasks performed throughout the year.

Times of Change

With the necessary relocation of clients and staff to the Smith St site came some changes. However staff determination and ingenuity made possible the continuation of the majority of in-house programs and activi-ties: .

Music and Singing Lessons Jewellery Making, Art and Craft Power Point Presentations Newsletter Production

11

Client Advocacy Meetings Client Representative Meetimgs Sensory Room Therapy Computer and iPad Training Cooking Programs Gymnastics Karaoke Literacy and numeracy With the loss of the dining room came the need for groups to have morning tea and lunch in their core rooms in a more relaxed and not so time-driven manner. This proved to be very popular and will continue in the refurbished Percy St building, with the dining room being set

aside as a multi-purpose room for a variety of programs. A further change was the client decision to have a group outing to mark the end of the year rather than a combined dinner dance. Each year more emphasis is placed on Community Inclusion of individual clients or small groups into ge-neric community activities. At the present time these include across the spectrum of sites:

Life Moves Art Volunteering Gymnastics Piano Lessons Cooking Food Depot Choir Gardening

Some Oldies Retained

The Community Garden, adjacent to Rayner House, has continued to provide an avenue for clients with gardening interests. The prolific abundance of vegetables grown and harvested has been sold through fetes, the Opportunity Shop and staff sales. The shed at the rear of the 136 Normanby St facility has been a hub of activity for groups involved in the pro-duction of Mosaic Paving Stones and Paper Bricks. This year the group have embarked on producing two new items; mosaic pavers bearing the emblems of AFL football teams have proven to be popular and mosaic letter boxes are being trialled. Since the closure of the Warragul Pool for renovations, we have unfortunately been unable to offer a Swim-ming program to a number of clients. Travelling to the Pakenham pool was trialled but proved to be too ex-pensive for most of the clients. The choice was made by a couple of clients to continue the activity despite the additional costs as this is a priority for them. For yet another year, the popularity of the Having a Say Conference in Geelong has continued. Nineteen clients and six staff attended in February and returned home with tales of success and enjoyment. The Great Chase was held once again (but not so lucratively this year) - a highlight for the clients at 136 Normanby St.

12 13

Our gratitude is deserved by a number of volunteers of local organisations who provide spe-cialised programs for persons with disabilities:

Three clients attend a weekly session with Riding for the Disabled when it is in opera-tion. Vision Australia provides enjoyable activities and interaction on a weekly basis for three clients. SailAbility on the Hazelwood pondage is attended by the Young Adults group through-out the season.

. In Conclusion

My gratitude is extended to all the clients for their input into the operation of the daily requirements of the Centre and the flexibility and co-operation displayed throughout this year of change. To the staff members at all sites, I acknowledge your efforts to continue the maintenance of providing quality service to clients in spite of the number of challenges faced. Successfully passing the SAI Global Audit on the Department of Human Services Standards (Victoria) in June 2015 gives testimony to the results of your ef-forts. To the Board, we express gratitude for your expertise in guiding the whole service through challenging times and hope the year ahead is rewarding and successful. On behalf of all clients and staff, I thank Gordon Jamieson for leading and supporting us throughout the year, John Ellams for his management of the ever increasing financial and administrative requirements, and Laura Cannon and Julie Powell for their consistent assistance. Jo Dewar Manager—Support Services

Client Advocacy Meetings Client Representative Meetimgs Sensory Room Therapy Computer and iPad Training Cooking Programs Gymnastics Karaoke Literacy and numeracy With the loss of the dining room came the need for groups to have morning tea and lunch in their core rooms in a more relaxed and not so time-driven manner. This proved to be very popular and will continue in the refurbished Percy St building, with the dining room being set

aside as a multi-purpose room for a variety of programs. A further change was the client decision to have a group outing to mark the end of the year rather than a combined dinner dance. Each year more emphasis is placed on Community Inclusion of individual clients or small groups into ge-neric community activities. At the present time these include across the spectrum of sites:

Life Moves Art Volunteering Gymnastics Piano Lessons Cooking Food Depot Choir Gardening

Some Oldies Retained

The Community Garden, adjacent to Rayner House, has continued to provide an avenue for clients with gardening interests. The prolific abundance of vegetables grown and harvested has been sold through fetes, the Opportunity Shop and staff sales. The shed at the rear of the 136 Normanby St facility has been a hub of activity for groups involved in the pro-duction of Mosaic Paving Stones and Paper Bricks. This year the group have embarked on producing two new items; mosaic pavers bearing the emblems of AFL football teams have proven to be popular and mosaic letter boxes are being trialled. Since the closure of the Warragul Pool for renovations, we have unfortunately been unable to offer a Swim-ming program to a number of clients. Travelling to the Pakenham pool was trialled but proved to be too ex-pensive for most of the clients. The choice was made by a couple of clients to continue the activity despite the additional costs as this is a priority for them. For yet another year, the popularity of the Having a Say Conference in Geelong has continued. Nineteen clients and six staff attended in February and returned home with tales of success and enjoyment. The Great Chase was held once again (but not so lucratively this year) - a highlight for the clients at 136 Normanby St.

12 13

Our gratitude is deserved by a number of volunteers of local organisations who provide spe-cialised programs for persons with disabilities:

Three clients attend a weekly session with Riding for the Disabled when it is in opera-tion. Vision Australia provides enjoyable activities and interaction on a weekly basis for three clients. SailAbility on the Hazelwood pondage is attended by the Young Adults group through-out the season.

. In Conclusion

My gratitude is extended to all the clients for their input into the operation of the daily requirements of the Centre and the flexibility and co-operation displayed throughout this year of change. To the staff members at all sites, I acknowledge your efforts to continue the maintenance of providing quality service to clients in spite of the number of challenges faced. Successfully passing the SAI Global Audit on the Department of Human Services Standards (Victoria) in June 2015 gives testimony to the results of your ef-forts. To the Board, we express gratitude for your expertise in guiding the whole service through challenging times and hope the year ahead is rewarding and successful. On behalf of all clients and staff, I thank Gordon Jamieson for leading and supporting us throughout the year, John Ellams for his management of the ever increasing financial and administrative requirements, and Laura Cannon and Julie Powell for their consistent assistance. Jo Dewar Manager—Support Services

Business Enterprises Report The Business Enterprises are part funded by the Department of Social Services under the Australian Disability Enterprises program. The enterprises are supervised by Chris Richardson at Country Kitchen, David White at Jigsaw and Chris Powell, Tony Stewart and David Proposch at Waratah. The three enterprises had successful years providing meaningful employment to 29 supported

employees. Income generated by the three enterprises was up 4% on the previous year. The income generated by Waratah was up 14% on last year and Country Kitchen up by 4% on last year. Employee Representative Committee The employee representative committee meets regularly and makes suggestions to improve each enterprise for employees and raises any OH&S issues. The representatives for the past year have been Country Kitchen - Brent O'Sullivan and Deanne Harris, Jigsaw - Peter Weaven and Waratah - Ryan Clarke. 10 Year Service Certificates Ten Year Service Certificates were awarded to employees that have completed 10 years or more employment with business enterprises. Below are the employees who received 10 Year Service Certificates at the training day.

14

Employees displaying 10 Year Service Certificates from left (front row) Dale Henry, Michael Davine, Deanne Harris, Bronwyn Blackstock, Narelle Russell, Patrick Maurice, Nick West, (back row) Tom Hill, David Wright, Doug Walters, Robert Trewin, Peter Weaven, Craig Downie. Award recipients not in the photo are Meredith Smith, Daniel Nickels, Russell Leach and Peter Grey.

Community Safety Grant Mawarra received a Community Safety Grant from Department of Justice to install security alarms at Jigsaw and Waratah and a safety gate at Jigsaw. Employee Training OH&S training was provided to each enterprise by Tom McCormack from Safe T Training. Brockoff Foundation provided a grant which enabled safety equipment to be purchased including pallet lift tables and a pallet truck for Jigsaw and pallet truck and pallet racking for Waratah.

15

David Wright and Peter Grey provide helpful advice on the installation of the safety gate.

Tom McCormack (left) delivering on-the-job training with (from left) Tony Stew-art (Supervisor-Waratah), Harley O'Neill, Ryan Clarke, Nick West, Tim Young and Rob Trewin.

Jigsaw staff work with one of the new turntable pallet lifters, (from left) Tom Hill, Jeff Tellefson (Manager-Business Enterprises), Dale Henry, Craig Downie, David Wright, Russell Leach, and Cain Ludecke.

Business Enterprises Report The Business Enterprises are part funded by the Department of Social Services under the Australian Disability Enterprises program. The enterprises are supervised by Chris Richardson at Country Kitchen, David White at Jigsaw and Chris Powell, Tony Stewart and David Proposch at Waratah. The three enterprises had successful years providing meaningful employment to 29 supported

employees. Income generated by the three enterprises was up 4% on the previous year. The income generated by Waratah was up 14% on last year and Country Kitchen up by 4% on last year. Employee Representative Committee The employee representative committee meets regularly and makes suggestions to improve each enterprise for employees and raises any OH&S issues. The representatives for the past year have been Country Kitchen - Brent O'Sullivan and Deanne Harris, Jigsaw - Peter Weaven and Waratah - Ryan Clarke. 10 Year Service Certificates Ten Year Service Certificates were awarded to employees that have completed 10 years or more employment with business enterprises. Below are the employees who received 10 Year Service Certificates at the training day.

14

Employees displaying 10 Year Service Certificates from left (front row) Dale Henry, Michael Davine, Deanne Harris, Bronwyn Blackstock, Narelle Russell, Patrick Maurice, Nick West, (back row) Tom Hill, David Wright, Doug Walters, Robert Trewin, Peter Weaven, Craig Downie. Award recipients not in the photo are Meredith Smith, Daniel Nickels, Russell Leach and Peter Grey.

Community Safety Grant Mawarra received a Community Safety Grant from Department of Justice to install security alarms at Jigsaw and Waratah and a safety gate at Jigsaw. Employee Training OH&S training was provided to each enterprise by Tom McCormack from Safe T Training. Brockoff Foundation provided a grant which enabled safety equipment to be purchased including pallet lift tables and a pallet truck for Jigsaw and pallet truck and pallet racking for Waratah.

15

David Wright and Peter Grey provide helpful advice on the installation of the safety gate.

Tom McCormack (left) delivering on-the-job training with (from left) Tony Stew-art (Supervisor-Waratah), Harley O'Neill, Ryan Clarke, Nick West, Tim Young and Rob Trewin.

Jigsaw staff work with one of the new turntable pallet lifters, (from left) Tom Hill, Jeff Tellefson (Manager-Business Enterprises), Dale Henry, Craig Downie, David Wright, Russell Leach, and Cain Ludecke.

Country Kitchen

Country Kitchen provided hospitality services in the canteen at McMillan for students and staff at Community College Gippsland. Country Kitchen also provided catering for groups that meet at McMillan and Mawarra. Grants were received from Mercy and Collier Foundation for equipment at McMillan including freezer, air conditioner, uniforms and tinting of back door.

Jigsaw

Jigsaw has two main streams of work making door jambs for ASH Timber and assembling boxes for Jindi Cheese. Splitting and bagging of kindling was introduced and this was sold from outlets in Darnum, Warragul, Korumburra, Wonthaggi and Pakenham. Jigsaw was accepted into the THRIVE program delivered by Social Traders. This 12 month program helps existing social enterprises maximise their potential. Enterprises examine their current processes and develop an action plan that optimises their financial viability and capacity to deliver social impact. Jigsaw received a RACV grant to concrete the front of the factory to assist with access for employees and loading and unloading trucks.

16

(From left) Deanne Harris, Brent O’Sullivan, Arizona Butler and Narelle Russell show off new uniforms for Country Kitchen.

(From left) David Wright, Tom Hill, Peter Weaven, Jeff Tellefson (Manager- Business Enterprises), Craig Downie, Russell Leach, Cain Ludecke , David White (Supervisor- Jigsaw) and Bill Ellis (RACV Agency Manager Warragul Moe).

Waratah

Lawn mowing and gardening services continued to be offered to residential, businesses, rural properties, schools and churches across the Baw Baw Shire. Grants to upgrade equipment were received from Honda Foundation and Andrews Foundation. Waratah has continued to split and bag red gum and kindling for John Duff & Co. The photograph below was featured on John Duff's Facebook page. Jeff Tellefson Manager—Business Enterprises

17

New Mowers supplied by Honda with (from left) Chris Powell (Supervisor-Waratah), Nick West, Jeff Tellef-son (Manager-Business Enterprises), Phillip Hall, Doug Walters, Warragul City Honda’s Shaun Davidson, Pat-rick Maurice, Michael Davine.

With the new equip-ment supplied by An-drews Foundation are (from left) Nick West, Rob Trewin, Jeff Tellef-son (Manager-Business Enterprises), Tony Stewart (Supervisor-Waratah), Harley O’Neill, Ryan Clarke and Tim Young.

Country Kitchen

Country Kitchen provided hospitality services in the canteen at McMillan for students and staff at Community College Gippsland. Country Kitchen also provided catering for groups that meet at McMillan and Mawarra. Grants were received from Mercy and Collier Foundation for equipment at McMillan including freezer, air conditioner, uniforms and tinting of back door.

Jigsaw

Jigsaw has two main streams of work making door jambs for ASH Timber and assembling boxes for Jindi Cheese. Splitting and bagging of kindling was introduced and this was sold from outlets in Darnum, Warragul, Korumburra, Wonthaggi and Pakenham. Jigsaw was accepted into the THRIVE program delivered by Social Traders. This 12 month program helps existing social enterprises maximise their potential. Enterprises examine their current processes and develop an action plan that optimises their financial viability and capacity to deliver social impact. Jigsaw received a RACV grant to concrete the front of the factory to assist with access for employees and loading and unloading trucks.

16

(From left) Deanne Harris, Brent O’Sullivan, Arizona Butler and Narelle Russell show off new uniforms for Country Kitchen.

(From left) David Wright, Tom Hill, Peter Weaven, Jeff Tellefson (Manager- Business Enterprises), Craig Downie, Russell Leach, Cain Ludecke , David White (Supervisor- Jigsaw) and Bill Ellis (RACV Agency Manager Warragul Moe).

Waratah

Lawn mowing and gardening services continued to be offered to residential, businesses, rural properties, schools and churches across the Baw Baw Shire. Grants to upgrade equipment were received from Honda Foundation and Andrews Foundation. Waratah has continued to split and bag red gum and kindling for John Duff & Co. The photograph below was featured on John Duff's Facebook page. Jeff Tellefson Manager—Business Enterprises

17

New Mowers supplied by Honda with (from left) Chris Powell (Supervisor-Waratah), Nick West, Jeff Tellef-son (Manager-Business Enterprises), Phillip Hall, Doug Walters, Warragul City Honda’s Shaun Davidson, Pat-rick Maurice, Michael Davine.

With the new equip-ment supplied by An-drews Foundation are (from left) Nick West, Rob Trewin, Jeff Tellef-son (Manager-Business Enterprises), Tony Stewart (Supervisor-Waratah), Harley O’Neill, Ryan Clarke and Tim Young.

Opportunity Shop Report “The world did not tilt on its axis” when the Sorting Centre relocated to 14 June Crt at the end of last year. The new location was identified as being a suitable location for the future of the Sorting Centre. Consequently, with the assistance of the Board, Staff and volunteers the building was modified to become a specialised work area for Staff and a retail outlet enjoyed by customers and the public. Was there really a mountain of goods? The move occurred and the Sorting Centre opened in January, 2015.

The Opportunity Shop continued with the major refit which began last year with the large shed/verandah being completed at the rear of the Shop. Improved access via the lane off Williams St allows for an alternative entry to the Shop and storage shed. Our grateful thanks must go the developers of Newmason and the Quirk family (owners of the chemist building next door) for sharing the cost of the construction of the wider concrete laneway including the Opp Shop share of $3,040. The developers also completed the crane removal of the “atco” hut which is used to house out-of-season stock from the rear of the Shop. Our grateful thanks to all concerned for their ready assistance. Sales generated at the Shop/Sorting Centre totalled $254,516. Korumburra Opp Shop continue to collect excess stock from the Sorting Centre; Charles continues to purchase clothing and goods for Ghana in Africa. We also continue to supply a large quantity of goods to Southern Textiles who purchase and collect for distribution in developing countries. An extremely busy year with many local groups also being assisted.

18

Our Volunteer Staff have been terrific, industrious, creative and enthusiastic. We have conducted a number of sales and promotions that were most successful on a number of fronts. However this type of activity is only this successful due to the additional work of Staff. The donated soft toys, children’s furniture as well as other furniture receive much TLC to value add and sell for their potential value. Woollen jumpers, etc. are unraveled and wound for recycle wool which is in high demand at the Opp Shop. Then again, we have those Staff who willingly and readily step into vacant positions in the roster at the Shop. A number of volunteers also ensure that the Shop continues to operate on a Saturday morning. . We have had a number of new recruits to our Staff over the past twelve months. Welcome to you all and I hope you will enjoy your association with the Opportunity Shop. My thanks to everyone – all Staff at the Shop and the Sorting Centre. Your enthusiasm, diligence and good work ensure that our Opp Shop is a fun environment – one enjoyed by other Staff and customers. Once again, this year my grateful thanks to Gordon, John, Laura and Julie, Jo, Jeff, Ernie as well as Centre Staff and clients who have assisted the Shop. The Sorting Centre continues to receive a large quantity of donations as well as a range of quality furniture. Staff are very busy managing these donations which are necessary to maintain and extend the range, quality and varied stock levels which are then available to customers at both the Sorting Centre and the Shop. Along with the large quantity of donations, we will always receive an amount of rubbish which is to be expected; but along with the rubbish I am always delighted by the unexpected treasure, unusual or groovy object. We must maintain a stock level of difference. Again thank you to Doug for his continued support both in and out of hours. And also again, my sincere appreciation to our wonderful Staff, each and every one of you.

Kerry Elliott President—Opportunity Shop

19

A Gift Towards our Future

Mawarra would welcome, and needs, any assistance you may be able to provide in securing the future of its services for our community. By including us in your Will you can be a part of the achievement of our Vision and Mission. Your bequest would be an investment into Mawarra’s future and those who will benefit from its services. The Next Step ... If you wish to consider leaving a gift to Mawarra through your Will, we encourage you to discuss this with your legal adviser. You may also wish to speak with our Chief Executive Officer. Please feel free to call on (03) 5624 3400.

Opportunity Shop Report “The world did not tilt on its axis” when the Sorting Centre relocated to 14 June Crt at the end of last year. The new location was identified as being a suitable location for the future of the Sorting Centre. Consequently, with the assistance of the Board, Staff and volunteers the building was modified to become a specialised work area for Staff and a retail outlet enjoyed by customers and the public. Was there really a mountain of goods? The move occurred and the Sorting Centre opened in January, 2015.

The Opportunity Shop continued with the major refit which began last year with the large shed/verandah being completed at the rear of the Shop. Improved access via the lane off Williams St allows for an alternative entry to the Shop and storage shed. Our grateful thanks must go the developers of Newmason and the Quirk family (owners of the chemist building next door) for sharing the cost of the construction of the wider concrete laneway including the Opp Shop share of $3,040. The developers also completed the crane removal of the “atco” hut which is used to house out-of-season stock from the rear of the Shop. Our grateful thanks to all concerned for their ready assistance. Sales generated at the Shop/Sorting Centre totalled $254,516. Korumburra Opp Shop continue to collect excess stock from the Sorting Centre; Charles continues to purchase clothing and goods for Ghana in Africa. We also continue to supply a large quantity of goods to Southern Textiles who purchase and collect for distribution in developing countries. An extremely busy year with many local groups also being assisted.

18

Our Volunteer Staff have been terrific, industrious, creative and enthusiastic. We have conducted a number of sales and promotions that were most successful on a number of fronts. However this type of activity is only this successful due to the additional work of Staff. The donated soft toys, children’s furniture as well as other furniture receive much TLC to value add and sell for their potential value. Woollen jumpers, etc. are unraveled and wound for recycle wool which is in high demand at the Opp Shop. Then again, we have those Staff who willingly and readily step into vacant positions in the roster at the Shop. A number of volunteers also ensure that the Shop continues to operate on a Saturday morning. . We have had a number of new recruits to our Staff over the past twelve months. Welcome to you all and I hope you will enjoy your association with the Opportunity Shop. My thanks to everyone – all Staff at the Shop and the Sorting Centre. Your enthusiasm, diligence and good work ensure that our Opp Shop is a fun environment – one enjoyed by other Staff and customers. Once again, this year my grateful thanks to Gordon, John, Laura and Julie, Jo, Jeff, Ernie as well as Centre Staff and clients who have assisted the Shop. The Sorting Centre continues to receive a large quantity of donations as well as a range of quality furniture. Staff are very busy managing these donations which are necessary to maintain and extend the range, quality and varied stock levels which are then available to customers at both the Sorting Centre and the Shop. Along with the large quantity of donations, we will always receive an amount of rubbish which is to be expected; but along with the rubbish I am always delighted by the unexpected treasure, unusual or groovy object. We must maintain a stock level of difference. Again thank you to Doug for his continued support both in and out of hours. And also again, my sincere appreciation to our wonderful Staff, each and every one of you.

Kerry Elliott President—Opportunity Shop

19

A Gift Towards our Future

Mawarra would welcome, and needs, any assistance you may be able to provide in securing the future of its services for our community. By including us in your Will you can be a part of the achievement of our Vision and Mission. Your bequest would be an investment into Mawarra’s future and those who will benefit from its services. The Next Step ... If you wish to consider leaving a gift to Mawarra through your Will, we encourage you to discuss this with your legal adviser. You may also wish to speak with our Chief Executive Officer. Please feel free to call on (03) 5624 3400.

20

Finance Report The audited Financial Statements for the Year Ended 30 June 2015 are attached for your perusal. Set out below is the Surplus from Operating Activities for the Years Ended 30 June 2014 and 30 June 2015 (excluding depreciation) as per the audited Financial statements:

2014-2015 2013-2014 $272,474 $24,157

This indicates that the result for 2014-2015 was $248,317 more than the 2013-2014 result. The following provides relevant comments in relation to this result: -

The continued active support of both State and Federal funding agencies is recognised with appreciation.

Donations totalling $133,829, including a bequest of $93,178, continue to be an important source of

funding, with financial support for recovery following the fire at our Percy St premises being especially appreciated.

Grants from several charitable foundations totalling $114,667 provided a new source of revenue

and as reported in the Manager of Business Enterprises' report, the ability to purchase assets for Waratah, Jigsaw & Country Kitchen.

Sales by the business enterprises of Waratah Grounds Maintenance, Jigsaw Industries and

Country Kitchen have increased by 3.8% over the previous year, but significantly, the net result was a 111.9% improvement.

The Opportunity Shop has once again achieved an amazing result with sales being very similar to

2014, despite the interruption to service caused by the relocation of the Sorting Centre to June Crt. Evidence to date indicates that the community has wholeheartedly accepted this move with donations of goods and sales improving significantly at the new location. The work of the many volunteers, as well as the continuing support of the West Gippsland community, is gratefully acknowledged.

Despite a Cost of Living wage increase of 2.1% from July 2014 and an Equal Remuneration Order

increase of 4% from December 2014, the overall increase to Salaries and Wages was held to 2.7% for the whole year. This has been as a result of the success of strategies put in place to reduce staff replacement requirements without affecting the provision of quality services.

Other expense items have increased by 4.7% during the current financial year, caused in part by

the costs involved in ensuring services continued during the Percy St renovations with the minimum of disruption to clients.

The once-in-a-lifetime opportunity to undertake extensive renovations to the Percy St building by

adding to funds donated to the fire recovery fund meant that the progress to reduce the reliance on borrowed funds had be delayed.

John Ellams Manager—Administration

20

Finance Report The audited Financial Statements for the Year Ended 30 June 2015 are attached for your perusal. Set out below is the Surplus from Operating Activities for the Years Ended 30 June 2014 and 30 June 2015 (excluding depreciation) as per the audited Financial statements:

2014-2015 2013-2014 $272,474 $24,157

This indicates that the result for 2014-2015 was $248,317 more than the 2013-2014 result. The following provides relevant comments in relation to this result: -

The continued active support of both State and Federal funding agencies is recognised with appreciation.

Donations totalling $133,829, including a bequest of $93,178, continue to be an important source of

funding, with financial support for recovery following the fire at our Percy St premises being especially appreciated.

Grants from several charitable foundations totalling $114,667 provided a new source of revenue

and as reported in the Manager of Business Enterprises' report, the ability to purchase assets for Waratah, Jigsaw & Country Kitchen.

Sales by the business enterprises of Waratah Grounds Maintenance, Jigsaw Industries and

Country Kitchen have increased by 3.8% over the previous year, but significantly, the net result was a 111.9% improvement.

The Opportunity Shop has once again achieved an amazing result with sales being very similar to

2014, despite the interruption to service caused by the relocation of the Sorting Centre to June Crt. Evidence to date indicates that the community has wholeheartedly accepted this move with donations of goods and sales improving significantly at the new location. The work of the many volunteers, as well as the continuing support of the West Gippsland community, is gratefully acknowledged.

Despite a Cost of Living wage increase of 2.1% from July 2014 and an Equal Remuneration Order

increase of 4% from December 2014, the overall increase to Salaries and Wages was held to 2.7% for the whole year. This has been as a result of the success of strategies put in place to reduce staff replacement requirements without affecting the provision of quality services.

Other expense items have increased by 4.7% during the current financial year, caused in part by

the costs involved in ensuring services continued during the Percy St renovations with the minimum of disruption to clients.

The once-in-a-lifetime opportunity to undertake extensive renovations to the Percy St building by

adding to funds donated to the fire recovery fund meant that the progress to reduce the reliance on borrowed funds had be delayed.

John Ellams Manager—Administration

Special thanks to the following donors:

J Creeley The Warragul Business Group Inc. K Hyndman B Nielsen Warragul Greyhound Racing Club Inc L Duell G Rabl Warratraf Common Equity Rentalco-Op Club 88 Gardivalia Estate of Barbara Batchelor (Bequest) P Grey M & K Davine West Gippsland Arts Centre H Campbell Tyler Family Trust Coffee Morning Ladies Warragul SDS Lions Club of Yarragon Warragul Lioness Club JG & DE Harper Rotary Club of Warragul Rotary Club Drouin Rotary Club of Trafalgar Drouin Lions Club Inc. Lions Club of Neerim South Lions Club of Warragul N & F Allison Quirk Family

The following grants are acknowledged with thanks:

William Buckland Foundation Department of Justice H V McKay Charitable Trust Sustainability Victoria The Marian & E H Flack Trust Australia Post Helen MacPherson Smith Trust

The Board, staff and the people we support would like to acknowledge and thank sincerely all those individuals, businesses, service clubs, community groups and volunteers who have supported Mawarra through donations and gift-in-kind for the financial year ending June 30, 2015.

We would like to acknowledge:

Department of Health and Human Services and Department of Social Services,

for their partnerships

and Baw Baw Shire, Baw Baw Shire Mayor & Councillors, Mr Gary Blackwood - State Member for Narracan,

and Mr Russel Broadbent - Federal Member for McMillan for their support.

A special thank you to the Baw Baw Shire Community for their continued support.

Solicitors: Auditors: Bankers: John Davine Solicitor Patison Partners National Australia Bank 41 Gladstone Street 61-63 Victoria Street 19 Victoria Street Warragul Vic 3820 Warragul Vic 3820 Warragul Vic 3820

Appreciation / Acknowledgements