Job Title: IT Broadcast Support

This fast-moving/fast impact broadcast business has been operational for just over 2 years and within this small

amount of time has already won awards for its cutting edge cloud platform. Providing secure, cloud-based

applications that are faster, cheaper, and more flexible that traditional models.

As broadcast technology develops and changes systems are needed to be 24/7/365 supported and operational by

employees who are passionate about all aspects of media. If you are passionate about media and want to be

highly involved in the ongoing success of this company then this is the role for you.

Role Purpose

We are looking for a positive motivated technical individual who is willing to learn or wishes to apply home-

gained skill in a professional workplace. This role is an entry level role in the industry and is a person’s first step to

becoming a Broadcast Engineer.

This position is suitable for a recent graduate or people who can demonstrate IT skills gained in any technical

environment. This position is a 24/7/365 role and requires the successful candidate to work to a variable shift

pattern.

This role reports into the Head of Applications and Broadcast and will have a strong working relationship with the

2nd and 3rd line Broadcasting Teams.

This is a rapidly growing company and the candidate will be required to perform a range of support activities,

initially this role will assist a team of support staff and perform basic technical support to the operations team.

Demonstrable respect for correct process and an understanding of the importance of proper communication and

administration is crucial for the IT Broadcast Support.

This role is goal-based and success is measured by internal KPIs.

Responsibilities:

Assist the 2nd line and 3rd line broadcast teams with incident investigation

Assist playout operations

Support playout operations team with applications issues

Administration of system logs

Administration of software and kit lists

Assist 24/7 playout and operation of channels

Exceed internal KPIs

Assist with creation and management of documentation

Assist with knowledge gathering and management

Log on air incidents in a service management tool

Skills

Be able to communicate effectively and efficiently both oral and written.

Be able to manage and prioritise their workload.

Have the ability to work alone but also as part of a team when required.

The ability to understand technical processes and follow operational procedures

The ability to adapt to an ever changing environment

The ability to retain knowledge and learn best practice is key

Be passionate about media and passionate about the future

Strong ownership and sense of responsibility

Experience and Knowledge

Windows/Linux operating systems

VMWare

Servers

Broadcast knowledge

Media automation and delivery

Excellent verbal and written communication skills

Either a college/university graduate with a qualification in Media or worked in a media environment previously

For more information please contact Annie on 07780452322

annie@abrs.com