5 things tourists hate when traveling with travel agencies
-
Upload
itravel-software -
Category
Travel
-
view
234 -
download
0
description
Transcript of 5 things tourists hate when traveling with travel agencies
# 5 things tourists hate when traveling with travel agencies
?Have you asked yourself what changes
customers will make when traveling with a travel agency?
And why are they annoyed, what is the reason for it?
?
Here you can find what annoys your customers first handed.
#1 Increasing the prices after your tourists already paid
for the trip
The price of a service in your package got higher, it’s not a problem if you foresaw these possible
changes and stated it in the contract.
Tip: Lower your income in order for your customers to be happy or increase
the initial price of the package before!
#2
Non flexible tour guides
If a whole bus is asking for a small change in
the trip plan, it’s ok to be flexible.
Tip: Listen to your customers. It’s not a big favor but it plays a big
role in their satisfaction!
#3Changes that weren’t reported
(trip plan changed)
Something plan of the trip have changed - that’s ok, but you need to report it to
your tourists.
Tip: You need to write them an email
or send them mobile messages and let them know!
#4Bus driver being
late
Heading out or arriving late is not positive, especially if you have elderly tourists that are not so flexible.
Tip: Make sure your bus driver or the company that is providing you with the driver is
responsible!
#5The offer wasn’t the same as
advertised
Nothing worse that receiving something that you haven’t ordered, is
there?
Tip: This is very bad for your reputation so be
careful what you write on the web or
itinerary!
Remember!Think about adding a new value in the travel purchase process and listen
carefully your customers!
We are here to advise, educate, train and provide you with the comprehensive business
solutions!
Know more about us and try our ebook!
Download our FREE ebook “How to get tourists through Facebook ”: http://www.itravelsoftware.com/en/Resources/how-to-get-tourists-through-facebook.aspx
Blog article „5 things tourists hate when traveling with travel agencies”:http://blog.itravelsoftware.com/2014/06/5-things-tourists-hate-when-traveling-with-travel-agencies/
Visit how iTravel Software can help you implement your travel software change: http://www.itravelsoftware.com/
Try iTravel Software for FREE: http://www.itravelsoftware.com/en/order.aspx?naruci=1