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Personality DevelopmentPractical Approach

Contact – [email protected]


• Personality definition• Traits• Good personality• Personality development• Hurdles in development• Good manager• Organisation culture

Index


• Who are you?• How well do you know yourself? • What are you good at? • What are your weaknesses, fears,

innermost strengths and desires? • What you want to be?• Where are you headed?

Ask yourself


Don't compare yourself with any one in this world.

If you compare, you are insulting yourself. You are

unique personality!

Its YOU


Personality is • A prediction what a person will do in a

particular situation• The way an individual reacts & interacts

with others• A individual’s distinct patterns of

thought, feeling, motives and behavior

Personality


Personality :- Character or behavior of a person in different scenariosHow character builds up?• Scenario (inputs)• Thoughts (process) – mostly consistent• Actions (output)• Behavior (impression)Hereditary, upbringing, education &

environment build the personality

Personality


Personality

Thoughts Emotions

Behavior

PERSONALITY


Attributes• Personality includes aspects :

Motivation, Perception, Thought process, Emotions, Feeling, Reaction, Attitude, Value

• Various traits lead to a consistent way of behaviour like Introversion, Intelligence, Anxiety, Assertiveness, Aggressiveness, Prejudice, Musical aptitude, Honesty, Sensitivity, Seriousness & Friendliness

• Positive Personality helps growing career. Good to aim, identify & improve.


TypesTraits or characteristic is revealed consistently in a variety of situationsPositive attitude have certain traits like• A pleasing personality• Caring ,confident, patience, and humble• High expectations (?)• Anticipating positive outcomeNegative attitude have traits such as bitterness, resentment, unhappy anger, purposeless life, ill-health, prejudice, etc


Competency of Self-WorthFollowing domains of competency considered in Adult evaluation of self worth (Harter)# Domain # Domain1 Intelligence 7 Sociability2 Sense of humor 8 Adequacy3 Job competence 9 Nurturance4 Morality 10 Athletic ability 5 Physical

appearance 11 Household

management6 Intimacy


Physical aspectsDelivery & SpeedCommunication skillsAsking questionsListeningBuilding rapportVerbal attributesPronunciationTone

PitchArticulationTo enhance vocabulary Syllable / StressVowels & soundsGroup discussionPublic speakingDebates

To acquire & improve each of above skills, one has to take planned & intense efforts


Trait dimensionsDimension Positive Points Negative Points

Extroversion Talkative , FrankSociable

Silent, SecretiveReclusive

Agreeableness Mild, Gentle, Good-natured, Not jealous

HeadstrongIrritable, Jealous

Conscience Choosy, Responsible, Honest, Careful, Hardworking)

Careless. UndependableDishonest, crook

Emotional stability

Poised, ComposedCalm

Nervous, ExcitableAnxious

Culture Polished, ImaginativeArtistically, Sensitive

Crude, SimpleArtistically, Insensitive


Surface traits

Positive Points Negative PointsSociabilitySentimentalismResponsiveAffectionateSentimentalSocial interest

Dependent

IndependenceHostilityAloofColdUnsentimentalLacking family interestIndependent


Type of personalities

Personali

ty


Directness• Act proactively• Naturally self confident, high ego people• Hard-driving and decisive• Candid (frank, open, outspoken, honest,

blunt, straight, authoritative)• Interested in results than people• Attack things aggressively• Don’t realize how strongly they communicate• Hate anyone looking over their shoulder• Good Trouble shooters• Thrive on solving problems


Extroversion• Are enthusiastic and pleasant• Are versatile, Naturally optimistic (Positive)• Like to build organization• Get things accomplished through people• Like team work, will involve people• Like group discussions• Encourage participative decision-making• Persuasive• Constantly selling themselves• Concerned with how others respond to them• Like to be noticed by others


Pace• Persistent and Co-operative• Love peace and harmony• Dependable and reliable• Good Planners, Good listeners• Do-not like to be rushed at the last minute• Interested in making every move count• Have good memory • Time Schedule & deadline are important• Organize time to get work done on schedule• Warm and friendly and make great friends• Approach things in a methodical way


Structure• Hate to make mistakes• Well organized• Will double check themselves and others• Are very loyal in their circle• Have eye for details• Good at developing systems• Meticulous, Careful, Fussy & Selective


ProfilesCharacters

Outgoing ReservedMore intelligent

Less intelligent

Dominant SubmissiveHappy –go-lucky

Serious

Venturesome Timid(shy)Sensitive Tough-

mindedEmotionally stable

Affected by feelings

Conscientious(careful)

Expedient(measure)

CharactersSuspicious TrustingImaginative PracticalShrewd FortnightApprehensive

Self-assured

Experimental

Conservative

Self-sufficient

Dependent

Controlled Uncontrolled

Tense Relaxed


What is maturity?


Character & Personality


Environment Person Behavior

Cognitive Social-Learning Personality emerges from the mutual interactions of individuals, their thought process, actions, and their environments.


Social-Cognitive Perspective

Behavior learned throughupbringing & observation

Thought process of situation affects behavior

Interaction with individuals & Intellect


Reciprocal Determinism

Internal World + External World = We

Personal/Cognitive Factors

EnvironmentFactors

Behavior


Social Cognition?How children process information about their social worlds? - Social cognition might be mediating link between children's socialization experiences and their social behavior.

Socialization Social Cognition Social Behavior


Conflict

expectations of society

processes of

maturation

Learned helplessness

Uncontrollablebad events

Perceivedlack of control

Generalizedhelpless behavior

ParentsFriendsTeachersEmployers


Humanistic Approach

A state of flow arises when engaging in activities demanding skills and challenges


Know yourself


Trait ApproachMMPI Score Profile Showing Clinical Scales


Trait ApproachPersonality Consistency across Lifespan-Least stable during childhood & increases with age.


Idea & RealAnxiety due to gap between ideal & real. Reason may be•Circumstances•Unable to take a stand

•Ignorance•Purposely


Social & personality development in adulthood involves self analysis & identity issues in various roles

Adulthood


FriendshipMaintaining relationships with friends is an important part of adult life• Need for belongingness• Sharing (Good & bad events of life)• Supporting during good & bad times• How do we choose our friends?

• Like minded• Proximity (accessibility)• Similarity (values, attitudes, ethnicity, etc.)• Personal qualities (trustworthy, loyal, warm,

supportive, honest, funny, etc.)


Purpose of existence• Some people work out of EXTRINSIC

MOTIVATION, that drives people to obtain tangible rewards, such as money or prestige or recognition.

• Some people work out of INTRINSIC MOTIVATION, that causes people to work for their own enjoyment, not for the rewards work may bring.


Personality Traits• Particular tendencies to feel, think, and

act in certain ways describe the personality of every individual

• Manager’s personalities influence their behavior and approach towards managing people and resources


Big Five Personality TraitsManagers personality can best be described using following points characterise!


SolutionNo one will manufacture a lock without a key.

Similarly God won't give problems without solutions.


Healthy Mind and a Healthy BodyPersonality Development


Good PersonalityAttributes of a good personality?• Good physique, light mood, smiling

face, alert & conscious• Pleasing manners & etiquettes• Well educated & sharp thinking• Personal and Professional integrity• Trustworthiness and reliability• Successful career• Loving & caring


Healthy Body


Human factors


Healthy Body• Nutrition – No junk food• Personal Hygiene• Disciplining of daily routines• Control of Mind• Exercising

•Traditional methods (Yoga, Pranayam)•Modern methods (Gym, aerobics, etc.)•Walking and jogging


When is mind unhealthy?• Agitated mind is unhealthy• What agitates human mind?

• Not getting what one desires• Getting what one dislikes

• Uncontrolled emotions in the mind• Continuous accumulation of such likes and

dislikes stresses the mind out.• Stress agitates the mind• Stressed mind is unhealthy• Learn to keep it cool however serious• Stories about past & future


When is mind unhealthy?Get what you do not like

Do not get what you want

Build stress

Desperation

Try & Fail

Agitation


BehaveBe bold when you looseand be calm when you win.

Heated gold becomes ornament. Beaten copper becomes wires. Depleted stone becomes statue. More experience makes you sharper


Healthy Mind• Stress-free mind is healthy and calm• Calm mind helps to control the situation well• De-stressing the mind is needed:

How?• Meditate & be happy• Hold no grudges, it harms you more• Forgive & forget• Prevent accumulating day-to-day complexes• Clean the slate - Stored complexes


Cultivating a Healthy Mind• Do not react• Observe no reaction • Continuous self awareness &

introspectionRemoving of accumulated complexes:• Path of service• Intellectual self analysis (keep it simple)• Path of devotion• Path of meditation


Looking in mirror• Give few minute end of everyday• Keep cool & concentrate• Introspect yourself, run a day story• Clean the heart & brain• Be honest to yourself• Control the mind & situation• Understand others point of view• Forgive & forget, Give up the grudges• Understand it hurts & pains you more• Release the stress & be in light mood• Be happy


Change yourselfChanging Face might change nothing.

But Facing the Change can

Don't complain about others;Change yourself to see a change


What makes good personality?• Good physic & health• Self Confidence & Positive Thinking• Learning from failures• Self reliance & Selfless serviceApproach for good personality• Goal Setting• Time Management• Communication skills• Leadership Qualities• Team spirit & well connect

Good personality


• A goal is a desired result person or a system plans & commits targeting objectives & actions within a finite time

• Difference where we are (current) & where we want to be (vision and goals)

• Start performance management process• Establishing specific, measurable,

realistic, attainable, & time-targeted objectives

• Needed - Resources, Skills, Knowledge• Types : Immediate, Short & Long term

Goal Setting


• Your own resolution to succeed is more important than any other one thing – Abraham

• The only limit to our realization of tomorrow will be our doubts of today – Franklin

• More men fail through lack of purpose than lack of talent -- Billy Sunday

Myths• I already have goals; I don’t need to set any• I don’t need goals; I’m doing fine• I don’t need written goals; I have in my mind• I don’t know how to set goals• Goals don’t work; life is too unpredictable

Voice on Goal Setting


• Importance of responsibilities • Schedule preparation for activities• Exhibiting good habits • Appropriate investment of time

• Making good friends• Utilizing time for Knowledge Improvement • Utilizing free time for good hobbies• Supporting others

• Avoiding executing overlapping activities thus pressure

• Draw high-low efforts & gain chart

Time management


Communication is critical in a competitive corporate world. It is an art & can be cultivated by practicing. Effective communication helps to achieve successTips for improving communication• How to communicate in better way • Different levels of communication• Developing language • Developing writing skills• Following discipline

Communication Skills


•Leading from front•Teaming & well connect•Expertise in subject matter•Planning (People fail due to poor

plan)•Self discipline •Complete ownership &

responsibilities •Commitment •Developing skills as needed•Organizing things properly •Self Motivation and motivating

people •Optimum utilization of time

Leadership


Health & food habits:• Regular exercise • Timely food & Proper diet • Cleanliness• Drinking more & clean water• To take care of inner parts of bodyYoga & Meditation:• Yoga helps to build good personality• Yoga helps to physical & mental health • Pranayama (breathing exercise) • Meditation for improving concentration

Good habits

Making earth little softer57

• Analyzing thoughts & thought process • Filtering thoughts• Stopping negative thoughts • Controlling senses • Purifying & filtering impressions • Keeping mind cool & controlled• Not holding grudges against anyone• Forget & forgive bad incidences• Be grateful always• Love your self

Tuning of the mind


Opportunity knocksIf you miss an opportunity

don't fill the eyes with tears.

It will hide another better opportunity in front of you


To develop personality

Personality Development

Attend personality

development classesWatch how successful

People do it

Lose & gain some inhibitions

Read a lot. It

always help


Do & Don’tExpress your Give up

• Originality• Creativity• Deep thinking

• Artificiality• Imitation• Shallow &

superficial thinking• Ensure excellence in one’s chosen field• Develop yourself & nation in turn• An improvement in personality can

improve chances for success• Believe in innate goodness & manifest it


Communication skills• It forms the corner stone of soft skill • Every human being has to essentially &

effectively communicate with others• Effective communication is the hallmark

of one’s education • The ability to speak fluently using the

right word in the right order is a good communication

• Message using appropriate vocabulary and syntax form effective communication


Communication skills


Soft skills


Presentation skills• Presentation skills include planning,

preparation & delivery of the message• Presentation skills can be broadly categorized

into physical gesture, oral, & electronic• Present the ideas in an appropriate manners • Look at the eyes of audience & speak in a

natural, conversational voice• Appropriate voice will make the presentation

effective and interesting• Ask for feed back from your audience • Occasionally ask audience understanding


• Learn the basics of effective verbal communications and presentations.

• Take a speech communications course to become comfortable with your verbal skills.

• Be well versed with 'art of conversation' . • Books, clubs and group discussion are good

ways to develop these skills .• Practice communication using telephone.

Interview begins with a telephonic interview• En cash opportunity to create first impression • Practice greeting people and shaking hand

Communication tips


• Dressing etiquettes are must in corporate world to maintain the status

• Discuss the dress code of the company with your superiors

• Do not deliberately dress up oddly. • Observe superiors & dress up

accordingly. • Myth about dressing well is that you

have to spend a great amount of money on shopping.

Dressing Etiquettes


Dressing SenseWhat to wear while in office • Comfort is important when you are at

work. Uncomfortable attire can ruin a day• Not to repeat dress more than a day• Ladies - Churidar Kurta or Saree,

earrings, necklace and a purse/ handbag, chappal

• Gents - Trouser, Full sleeve shirt, black belt, socks as same color of trouser, and well polished black shoes


OFFICE SCENE

Office scene


Public Speaking• Prepare well, rehearsal before• Use the notes if required• Believe in what you say • Clarity • Simplicity • End with a message & conclusion • Have a feedback & improve next


• Focus, Research a topic• Organize ideas logically• Employ quotations, facts, and statistics• Master metaphors & use as appropriate• Tell a story, Start & close stronger• Incorporate humour• Vary vocal pace, tone• Punctuate words with gestures• Utilize 3-dimensional space• Complement words with visual aids

Public speaking


• Analyze & connect with audience• Conduct a Q&A session• Lead a discussion• Obey time constraints• Craft an introduction• Exhibit confidence and poise• Handle unexpected issues smoothly• Be coherent when speaking off the cuff• Listen & analyze other speakers• Act and speak ethically

Public Speaking


Up to 93 per cent of communication is done on a nonverbal level.

Playing with jewelry can convey stress

and anxiety.

Crossing your arms can make you look

bored or disinterested.

Confidence & body language


Body Language• Non verbal language• Face displays interest of the persons• Body language presents to the audience

what we feel & think about the particular matter. Ex: Nodding one’s head

• Body language (e.g., arms crossed, standing, sitting, relaxed).

• Emotion of the sender & receiver (e.g., speaking clearly, enthusiastically)


• Strong, firm handshake: Confidence, security• Leaning forward, eye contact, hand gestures:

Sincerity, confidence, interest• Natural tone, volume, pitch and pace of voice:

Secure, confidence• Eye contact: Openness and honesty• Facial expressions to match what is said

(smiling while friendly), Secure self-esteem• Relaxed upright posture, arms swinging

naturally while walking: Confident• Nodding: Approval

Positive body language


• Looking down: Lack of confidence• Limp, weak handshake: Nervousness• Leaning in too close: Could be threatening• Weak, soft voice: Nervousness• Clearing throat, saying um, uh, using overly

complex sentences: Insecurity, nervousness• Dropping head : Untrustworthy• Rigid, feet shuffling: Lack of confidence• Folded arms, crossed legs: Not interested• Twiddling thumbs, drumming fingers: Not

paying attention, anxiety

Negative body language


Build Self Confidence• Dress Sharp• Walk Faster• Good Posture• Personal Commercial• Gratitude• Compliment other people• Sit in the front row• Speak up• Work out• Focus on contribution


INTERVIEW

Interview


Interview• Share a proven track record as an achiever• Impress you are management "savvy"• Honesty...integrity...a decent human being• Good fit with culture & a team player • Positive attitude...sense of humour• Good communication skills• Dedication...willingness to walk extra mile to

deliver quality & achieve excellence• Definite purpose...clear goals• Enthusiasm...high level of motivation• Confident...healthy...a leader


Successful storyEvery successful person has a painful story.

Accept the pain and get ready for success

Every painful story has a successful ending.


• Follow good manners & proper etiquette• Turn the cell phone on silent mode during

meeting or at public places or transport• Return the missed call• Reply by SMS if you can not take a call• Cut the call if you can not take a call• Bring a gift for the hostess -- preferably one• Say please and thank you to waiters, flight

attendants, store clerks, cab drivers• Do not hesitate to say sorry or apologize for

the mistake, be brave

Etiquette


• Move around at a party or social gathering, meet & greet the guest

• Take light lunch/ dinner• Keep eatable or item in left hand – keep

right hand free for handshakes• Address thank you note• Make eye contact, offer a warm smile in

every situation, this sets people at ease• Be perceptive -- survey a situation and

always use your best judgment

Etiquette


BUS SCENE

Public places


Start freshNo one can go back and change a bad beginning;

But anyone can start now and create a successful ending.


Personality DevelopmentItem Description

Deep faith towards work

Determination to keep commitment; Come what may attitude!

Positive personality

Positive & optimistic thinkingCultivating positive believes in others

Effective communication

Precise to the points ; Set context, & sharing the thoughts & convince

Time management

Managing time well, Work & life balance; Effective delegation

Problem solving

Understanding problem, analyzing, solutioning; & selecting right resource



Team Spirit Working with heterogeneous team members, be a leader, not just a follower

Self confidence

Ability to express and asking questions without fear

Learn ability Always learning new skills

Flexibility Guts to revisit the own views & thoughts, revising as per the situation; Accommodating & aligning

Stability Keeping up the performance & efficiency even under stress, keeping head cool!



Confidence Demonstrate rich self confidenceDecision making

Precise decision making after data collection and analysis, know people well

Sense of humor

Demonstrate sense of humor even while managing tough situation, learn to smile

Accepting criticism

Large hearted, ready to introspect, accept criticism & work on it non- politically

Not to worry Worries would not solve the problem, control the situation, mind & brain

Language Be master of at least 3 languages


Hurdles in planningItem Description

Laziness Inertia before starting, Need change in attitude; Can be overcome by practicing

Incomplete information

how many activities to complete the tasks/ project? Incomplete information delays the activity & impacts the plan

Lack of self confidence

In-ability & difficulty in planning & execution; in-ability of coordinating activities; Imagine the activities and mitigate the risks in advance

Over confidence

Prefer actions to planning; it invites risksLeads to failure if not experienced


Hurdles in planningItem Description

Mentality Planning is waste of time leads heroic approach results more efforts & duration

Delay in Decision making

Right decision at the right time helps to project & stake holdersDelay in decision making & not sharing the decisions impacts project

Commitment Inability to commit due to lack of confidence or fear of being committed

Beating drums

Sharing exaggerated information & wrong updates lead to planning failure


Know your mistakes

Easy is to judge the mistakes of others.Difficult is to recognize our own mistakes.

It is easier to protect your feet with slippers than to cover the earth with carpet.


Managers and Traits• No single trait is right or wrong for being an

effective manager• Effectiveness is determined by interactions

between characteristics of managers, nature of the job & culture of organization

Character of

Manager

Culture of Organisati

onNature of

Job


Managers and TraitsPersonality traits that enhance managerial effectiveness in one situation may actually impair it in another


Self esteemThe degree to which people feel good about themselves and their abilities• High self-esteem causes a person to

feel competent, and capable.• Persons with low self-esteem have

poor opinions of themselves and their abilities.


Need of achievementThe extent to which an individual has a strong desire to perform challenging tasks well and meet personal standards for excellence


ExperienceMistakes are painful when they

happen.

But year's later collection of mistakes is called experience, which leads to success.


Need of affiliation & PowerNeed for Affiliation• The extent an individual is concerned

about establishing & maintaining good interpersonal relations

• Such person is being liked• Get along very well with other peopleNeed for Power• The extent an individual desires to

control or influence others


Values, Attitudes, Moods & Emotions

Values• What managers try to achieve through

work and how they think they should behave

Attitudes• Managers’ thoughts and feelings about

their specific jobs and organizations.Moods and Emotions

• Encompass how managers actually feel when they are managing


ValuesTerminal Values• A personal conviction about life-long goals• A sense of accomplishment, equality, and

self-respect.Instrumental Values• A personal conviction about desired modes

of conduct or ways of behaving• Being hard-working, broadminded, capable.Value System• The terminal & instrumental values that are

the guiding principles in an individual’s life.


Attitudes• A collection of feelings and beliefs.Job Satisfaction• A collection of feelings and beliefs that

managers have about their current jobs.• Managers high on job satisfaction

have a positive view of their jobs. • Levels of job satisfaction tend increase

as managers move up in the hierarchy in an organization.


Attitudes Organizational Citizenship Behaviours• Managers with high satisfaction are

more likely perform these above and beyond the call of duty behaviours.

• Managers who are satisfied with their jobs are less likely to quit.


Analyse problemIf a problem can be

solved, no need to worry about it.

If a problem cannot be solved what is use of worrying?


Organizational Commitment• Committed managers are loyal to and

are proud of their firms.• Commitment can lead to a strong

organizational culture.• Commitment helps managers perform

their figurehead and spokesperson roles.• Commitment of international managers

is affected by job security & personal mobility


Moods and Emotions• A feeling or state of mind• Positive moods provide excitement, elation,

and enthusiasm.• Negative moods lead to fear, distress, and

nervousness.• Current situations and a person's basic

outlook affect a person’s current mood.• A manager’s mood affects their treatment to

others and how others respond to them.• Subordinates perform better & connect

better to managers who are in a positive mood.


Emotional Intelligence• The ability to understand and manage

one’s own moods and emotions and the moods and emotions of other people

• Assists managers in coping with their own emotions

• Helps managers carry out their interpersonal roles of figurehead, leader, and liaison


Organizational Culture• Shared set of beliefs, expectations, values,

norms, and work routines that influence how employees relate to one another and work together to achieve organizational goals

• When employees share an intense commitment to cultural values, beliefs, and routines a strong organizational culture exists

• When members are not committed to a shared set of values, beliefs, and routines, organizational culture is weak


Organizational Culture• Attraction-Selection-Attrition Framework• A model that explains how personality

may influence organizational culture.• Founders of firms tend to hire

employees whose personalities that are like their own, which may or may not benefit the organization for long-term


Role of Values and Norms• Terminal values - signify WHAT an

organization & its employees are trying to accomplish

• Instrumental values - guide HOW the organization and its members trying to achieve organizational goals


Role of Values and Norms• Managers determine & shape

organizational culture through the kind of values & norms they promote

• Organizational socialization – process by which newcomer learns an organizational values & norms and acquire the work behaviours necessary to perform jobs effectively


Ceremonies and Rites• Recognize important events as a whole & of

specific employeesRites of • Passage – determine how individuals enter,

advance within, or leave the organization• Integration – build and reinforce common

bonds among organizational members• Enhancement – let organizations publicly

recognize & reward employees’ contributions to strengthen their commitment to organizational values


Stories and Language• Communicate organizational culture• Stories reveal behaviours that are

valued by the organization• Includes how people dress, the offices

they occupy, the cars they drive, and the degree of formality they use when they address one another


Life

Life laughs at you when you are unhappy...

Life smiles at you when

you are happy...Life salutes you

when you make others

happy...


Thank You

5 d-earthsoft-personality development - practical-file-4

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