4th & 5th of July 2013 · 4th & 5th of July 2013the improvement of the quality and safety of...

4th & 5th of July 2013, Grand Resort, Limassol, Cyprus

Confirmed Speakers

Director of the Sleeping Disorders Centre, UK

Mr. Michael Oko

M.D, M.H.A., CEO of Chaim Sheba Medical Center, Israel

Prof. Zeev Rotstein

Director of Assuta Hospital Ltd., Chairman of Maccabi Institute for Health Services Research, Israel

Prof. Joshua Shemer

MD, MHA, Associate Director of Rambam Health Care Campus, Israel

Dr. Yaron Bar-El

Professor at Instituto Politécnico de Leiria, Portugal, Researcher at TECSI, Brazil - Portugal

Prof. Raquel Alves

Director of WHO Collaborating Centre for Public Health Training and Education, Imperial College London, UK

Prof. Salman Rawaf

Professor at Instituto Politécnico de Bragança, Portugal, Researcher at TECSI, Brazil - Portugal

Prof. Humberto R. Ribeiro

CEO of Ribera Salud Group, Spain

Mr. Alberto de Rosa Torner

The conference will explore thefollowing themes:

• Hospital and Clinic Management & Operations • The economics of hospitals and clinics• Hospital Investments & Financing/ Investment Opportunities• New Technology, Solutions & Equipment• Quality Management• Best Practices in State and Private Hospitals

Who should attend?

The conference will bring together all the key players involved in Hospital and Clinic Management, including State and Private Hospitals, Medical Centres, Clinical Laboratories, Pharmaceutical Companies and other Healthcare Institu-tions. More specifically: Operations Managers, Managing Directors, General Managers, Managers and Executives, Hospital Administrators, Medical Directors/Executive Direc-tors, CEOs/CFOs, Medical Equipment & Devices Suppliers and Providers, Public Health Agencies, Healthcare Advisors, Healthcare Policymakers, Members of Health Associations and Directors of Quality & Patient Safety.

To register or for an updated agenda, please visit www.hospitalmanagementconference.com Tel: +357 22 505555, Fax: +357 22 679820, e-mail: [email protected], website: www.imhbusiness.com

Ingredients for success & lessons to learn

The International Hospital and Healthcare Management Conference will provide a platform for discussion of strategies, policies and case studies including, but not limited to, quality management, efficient utilization of technology, the cost efficiency in the hospital sector and the improvement of the quality and safety of patient care.4th & 5th of July 2013

Top 7 Reasons to Attend!

Actively participate in a high level forum with leading experts from the most effective hospitals and clinics from European, Middle Eastern and Mediterranean countries Learn different strategies & approaches to managing a hospital or a clinicListen to best practices for financial control and cost reduction in order to save money Learn how to successfully manage your workforce, increase employee satisfaction and productivity Get informed about IT solutions for hospitals and clinicsDiscover how to unlock investment opportunities in the Health Care Sector Listen to case studies and best practices from top hospitals

1

234567

EXCELLENT NETWORKING OPPORTUNITIES

while enjoying the luxury of a 5 star

environment

Early Bird Booking Register before 14th of May and save up to €100!Book now at +35722505555/[email protected]

Media Partners

OrganizerSupporters

Introduction

• Learn different strategies and approaches to managing a hospital or clinic • Hear about best practices for financial control and cost reduction in order to save money • Learn how to successfully manage you workforce, increase employee satisfaction and productivity • Learn to manage the balance between quality of service, patient safety and cost reduction • Hear real case studies and successful stories from hospitals across the regionnt Safety

The conference has been designed to bring together all the key players involved in Hospital and Healthcare Management, including State and Private Hospitals, Medical Centres, Clinical Laboratories, Pharmaceutical Companies and other Healthcare Institutions from European, Middle Eastern and Mediterranean countries.

The conference language will be English

More specifically:

• Operations Managers• Managing Directors • General Managers, Managers and Executives• Hospital Administrators

• Medical Directors/Executive Directors • CEOs/CFOs,• Medical Equipment & Devices Suppliers and Providers• Public Health Agencies

• Healthcare Advisors• Healthcare Policymakers• Members of Health Associations• Directors of Quality & Patient Safety


Benefits of attending

Who should attend?

Conference Language


Hospitals dominate healthcare in most parts of the world and, for a variety of reasons, they are likely to continue being a key factor in the overall performance of the health care system. It is recognized that managers play a

vital role in driving performance and managing change across the health service. Any effort to improve this performance must, therefore, give the highest priority to greater hospital efficiency. Today’s financial reality poses numerous challenges to hospitals and health-care providers, initiating a need for constant change and the implementation of efficient business approach-es to management, cost reduction, quality control and investment strategies. In order to improve the manage-ment of hospital or clinic resources and processes, some local approaches must meet with the internation-al interest in globalized healthcare. Therefore, efficient Hospital Management remains one of the most crucial and essential factors for achieving excellence and stay-ing on top of the game.

The economic crisis that hit most parts of the world impacts organizations, both public and private, in a similar way. Bud-get savings are constantly on the agenda. Cutting out man-agement costs and reducing layers of bureaucracy is a pre-requisite for future planning. Healthcare providers across the globe confront a daunting dilemma: how to balance growing demands and raising patient expectations in times of budget-ary shortfalls. While budgets are tightening, expectations are ramping up. That is why the role of management is of vital importance. More specifically, hospital management is more of the essence than ever before.

Last year’s success

In 2012 IMH organized the Cyprus Healthcare Conference, which focused on “The future of healthcare in Cyprus & the best practices in healthcare provision”. The conference hosted dis-tinguished speakers from Cyprus and abroad who shared their expertise and knowledge with 120 delegates. The Conference, successfully brought together all the key players involved in the healthcare sector in Cyprus such as the Ministry of Health (Cy-prus), Healthcare System decision-makers, healthcare provid-ers and consultants, pharmaceutical organizations, profession-als, government officials, doctors, hospital and clinic managers, c-level managers, insurance companies executives, representa-tives of patients’ associations, medical schools etc. Following the success of last year’s conference, IMH decided to expand its horizons and organises this year, the first International Hospi-tal & Healthcare Management Conference.

The International Hospital & Healthcare Management Conference

The International Hospital & Healthcare Management Conference is a two-day, content-driven event addressed specifically to those in the management and operation of hospitals and to key decision-makers in the healthcare industry. It provides a platform for discuss-ing various strategies to improve cost efficiency in the hospital sector while, at the same time, improving the quality and safety of patient care. The conference brings together a unique group of experts and practitioners from European, Middle Eastern and Mediterranean countries who will share their experiences of and best practices in healthcare management.

Featured Speakers



• Mr. Michael Oko, Director of the Sleeping Disorders Centre, UK• Prof. Raquel Alves, Professor at Instituto Politécnico de Leiria, Portugal, Researcher at TECSI, Brazil – Portugal• Ms. Val Moore, MFPH, MSc, PG Cert Ed, Implementation Programme Director of National Institute for Health and Care Excellence (NICE), UK • Dr. Kaiser Rafiq, Managing Director & Partner of Royal Emirates Group, UAE• Dr. Nadia Cheaib, President and CEO of ClinGroup Holding SA, Lebanon• Prof. Joshua Shemer, Director of Assuta Hospital Ltd., Chairman of Maccabi Institute for Health Services Research, Israel • Prof. Humberto R. Ribeiro, Professor at Instituto Politécnico de Bragança, Portugal, Researcher at TECSI, Brazil - Portugal • Dr. Peter Briggs, Public Health Specialist, Director of Health Audit International, UK• Mr. Michael Haigh, Independent Hospital & Health Care Professional, Greece • Prof. Zeev Rotstein, M.D, M.H.A., CEO of Chaim Sheba Medical Center, Israel • Dr. Gabriel Polliack, M.D M.H.A, Deputy Director of Hadassah Medical Center-Ein Kerem, Israel• Mr. Alberto de Rosa Torner, CEO of Ribera Salud Group, Spain• Dr. Yaron Bar-El, MD, MHA, Associate Director of Rambam Health Care Campus, Israel• Mr. Peter Dumble, Managing Director of Australian Health Solutions Global Pty Ltd (AHSG), UAE• Prof. Salman Rawaf, Director of the WHO Collaborating Center for Public Health Training and Education, Imperial College London, UK • Dr. Saif AlJaibeji, MD PhD, CEO, Cambridge Academy for Higher Education CAHE, UAE• Mr. Gavin Kaye, Managing Director, Opus Health Capital, UK• Mr. Sri Dasari, Chairman and CEO of Brigade Solutions, India

Preliminary Conference Timetable

Day 1 – 4th of July, 2013 14:00 - 14:30 Registrations14:30 - 14:50 Introduction14:50 - 16:40 Session1:HospitalandClinicManagement&Operations16:40 - 17:10 NetworkingCoffeeBreak17:10 -18:00 Session1:HospitalandClinicManagement&Operations(continues)18:00 - 18:50 Session2:Theeconomicsofhospitalsandclinics18:50 ClosingRemarksDay118:50 - 19:30 NetworkingCocktail

Day 2 – 5th of July, 201309:00 - 09:30 Registrations09:30 - 09:40 Introduction09:40 - 11:30 Session3:Quality&PerformanceManagement–BestPracticesinPrivateandStateHospitals11:30 - 12:00 NetworkingCoffeeBreak12:00 - 13:00 Session3:Quality&PerformanceManagement–BestPracticesinPrivateandStateHospital(continues)13:00 - 13:50 Session4:NewTechnology,Solutions&Equipment13:50 - 15:10 NetworkingCocktail15:10 - 16:20 Session5:HospitalInvestments&Financing/InvestmentOpportunities16:20 ClosingRemarksDay216:20 - 17:00 NetworkingDrinks

(08:30 - 16:00)

SESSION 1: Hospital and Clinic Management & Operations

Management, Control and Accounting in the Healthcare Sector: Public versus Private Dichotomy

The healthcare sector is being subject to significant transformations across the globe, one of which is the public hospitals corporatisation trend. For many years that private sector is key for the healthcare service in the US, but in Eu-rope, the public sector continues to be dominant, such as NHS in the UK, even if governments want to reduce costs. This presentation offers a fresh and close look on diverse features of public versus private hospitals, covering a broad analysis of recent healthcare transformations, including the corporatisation ex-perience of public hospitals in Portugal.

Clinical Management: Why good practice really matters in conducting clinical trials in hospitals

Hospital-specific management practices are strongly related to the success of a clinical trial and its outcomes. There is significant variation in the quality of research practices from one hospital to another, depending on the practices, training, resources, qualifications, and the presence of a clinical research unit. This suggests a great opportunity for improving poorly-performing hospitals by giving them the chance to introduce good clinical practices.

A day in the life of a Hospital General Manager

• Introduction to the National Health System of your country• Day to day management of the hospital and the vital role that hospital administrator plays• Dealing successfully with specific problems & issues on a daily basis • Focus on performance & productivity• Day to day operations of all departments• Budgeting and planning• Link between governing boards, medical staff and department heads• Integration of the activities of all departments so they function as a whole• Following policies set by a governing board of trustees• Overseeing systems and procedures• Recruiting and training personnel

The Importance of Organizational Restructuring and Change in Healthcare

In a changing world, organizations have to continuously adapt and operate at increasingly higher levels of efficiency. Nevertheless, they cannot avoid to compete and innovate, seeking to effectively achieve organizational goals, adding value. Tied by budgetary constraints, where the need for reform of the social welfare state is pushing for the effective adoption of a new public man-agement, organizations are increasingly subject to major restructurings. But does this fit into the healthcare service profile, where there is no more precious value than life?

DAY 1 - 4th of July, 2013

Professor at Instituto Politécnico de Leiria, Portugal, Researcher at TECSI, Brazil - Portugal

Prof. Raquel Alves

President and CEO of ClinGroup Holding SA, Lebanon

Dr. Nadia Cheaib

Professor at Insti-tuto Politécnico de Bragança, Portugal, Researcher at TECSI, Brazil - Portugal

Prof. Humberto R. Ribeiro


Conference Thematology


Director of Assuta Hospital Ltd., Chairman of Maccabi Institute for Health Services Research, Israel

Prof. Joshua Shemer

(08:30 - 16:00)


DAY 2 - 5th of July, 2013

SESSION 3: Quality & Performance Management – Best Practices in Private and State Hospitals

Public Health Specialist, Director of Health Audit International, UK

Dr. Peter Briggs

Increased Hospital Spend – Can doctors help?

Most hospitals keep within their budgets, though with increasing difficulty. In the UK over 25% of all hospitals currently have major financial problems due to government cutbacks, higher public expectations and increased population ageing. Doctors can certainly help but only with significant budgetary delegation and the ability to make their own specialty or departmental efficiency savings. Throughout the UK, huge vari-ations in productivity and cost efficiency exist among specialties, usually for no logi-cal reason. Inter-hospital comparisons are an essential starting point, without which clinicians have no comparative baseline with which to improve their own cost perfor-mance.

SESSION 2: The economics of hospitals and clinics

Putting guidance into practice in a hospital setting – practical experience from NICE

• Identifying high quality guidance• Supporting clinical leaders to lead change locally – what can the hospital put in place to help?• Examples from practice, including proven ways to cut costs as well as improve care

MFPH, MSc, PG Cert Ed, Implementation Programme Director of National Institute for Health and Care Excellence (NICE), UK

Ms. Val Moore

M.D M.H.A, Deputy Director of Hadassah Medical Center-Ein Kerem, Israel

Dr. Gabriel Polliack

Overcoming managerial conflicts, economic constraints and everyday dilemmas to achieve excellence

Since 1913, a uncompromising commitment to excellence in clinical care, teaching and research has been inscribed in Hadassah’s organisational DNA. For over a cen-tury, Hadassah has realized its unique vision with a considerable record of accom-plishments. The most significant was the establishment of the first University Hospital in Israel. Hadassah’s concomitant commitment to become early adaptors of cutting-edge technologies has been manifested in the implementation of the most up-to-date clinical methods. In addition, the prerequisite that senior physicians are required to ac-complish research and conduct clinical teaching, continuously overrules cost benefit considerations. Hadassah’s attempt to maintain its vision has resulted in major man-agerial conflicts and daily dilemmas as economic and other constraints collide with this aspiration. The presentation will shed light on some of these conflicts, which are unique to a University Hospital environment, and depict the attempts to resolve them.


Assessing Clinical and Financial Performance at Sheba Medical Center: The CHESS Model

During the recent years Sheba Medical Center has developed and implemented an innovative approach to assessing clinical and financial performance at a unit, depart-ment, division and hospital level. The system, which is called CHESS (Clinical, Health Economy and Satisfaction Simulator), is a business intelligence information technol-ogy platform intended for use by directors and managers on all levels. This talk will cover the development of the system, including the organizational processes that led to the development, the implementation of the system across the hospital including implementation challenges as well as a description of a case study.

M.D, M.H.A., CEO of Chaim Sheba Medical Center, Israel

Prof. Zeev Rotstein

(08:30 - 16:00)



Computerized tools for quality assurance: From electronic health records to business intelligence

Modern quality improvement and assurance methods in health care systems rely heavily on information technology. The rapidly evolving field of informatics opens av-enues for professionals to organize, understand, and effectively use medical records and data to improve the quality of health care delivery. All patients’ records at the Ram-bam Medical Center are computerized. In order to improve and assure quality of care, clinical and administrative databases are routinely used to generate sets of clinical outcome and procedural indices. These indices are used by the various departments to assess their performance and by the hospital management to evaluate strengths and weaknesses. The talk will focus on these information systems that have become an integral component of the hospital managerial processes.

MD, MHA, Associate Director of Rambam Health Care Campus, Israel

Dr. Yaron Bar-El

Director of the Sleeping Disorders Centre, UK

Mr. Michael Oko

How to really save money for your hospital: Recognising and treating Obstructive Sleep Apnoea – The Lincolnshire experience

Prior to 2006 we had no Obstructive Sleep apnoea service. Within 6 years of its in-ception, the number of fatal car accidents had fallen from 79 to 39 per annum! The clinical and economic evidence (including NICE guidance) for treating this condition will be reviewed to show how healthcare organisations can improve the quality of life of their patients and save money on fatal car accidents (£65 million p.a.) and recuring or hospital admissions (by up to 50% for cardio-respiratory conditions) by proactively treating this condition. A simple eight-question screening questionnaire can be used to identify patients with a sensitivity and specificity of 95% and set-up costs for these clinics is relatively low considering the ROI.

SESSION 4: New Technology, Solutions & Equipment

Managing Director of Australian Health Solutions Global Pty Ltd (AHSG), UAE

Mr. Peter Dumble

Clarity is King! HIMS [hospital management information systems] alone will not produce optimum performance

Information – even the vast array now available to the modern hospital manager through sophisticated HIMS – without understanding is an incomplete basis for op-timal decision-making. This paper sets out to demonstrate that information must be enclosed in clear operational guidelines (or directives, even contracts, depending on the circumstances) starting at the top, i.e. the Governance document (e.g. the Hos-pital’s Constitution) that defines the role of the hospital Board, including its powers and duties and just as importantly, where those powers and duties end, through the delegation of responsibilities from Board to CEO, the Executive, etc., continuing down to department and unit level and to each and every member of personnel, down to the orderlies and cleaners. The paper further argues that a focus on clarity, underpinned by relevant information received in a timely manner, should not only deliver optimum patient outcomes, but also higher profitability.

Public-Private Partnership, The experience of Ribera Salud

The Alzira Model, from the Valencia region of Spain, is a pioneering approach to healthcare delivery through public-private partnership between the healthcare provid-er, Ribera Salud Grupo, and the local government. The Model, developed in 1997, is based on a single integrated provider responsible for almost all care to the local pop-ulation. The Valencia Autonomous Community, in Spain, has more than 5,000,000 inhabitants and 20 per cent of these (1.000.000) are within the Health Areas covered by the Alzira Model.

CEO of Ribera Salud Group, Spain

Mr. Alberto de Rosa Torner

(08:30 - 16:00)



SESSION 5: Hospital Investments & Financing/ Investment Opportunities

Investment in health and health services is now needed more than ever

Almost every country in the world faces challenges in providing quality health services and achieving the WHO’s goals of better health, improved responsiveness to needs and the prevention of any financial burden due to ill health. The challenges may dif-fer from one country to another but there are some common themes: the global fi-nancial crisis, the rapidly-growing burden of non-communicable diseases (including those affecting mental health), emerging health problems such as SARS, natural and man-made disasters, the lack of a competent workforce, poor quality services and patient safety, medical advances and technology, and high – and ever-increasing – public expectations. These and many other issues are driving both health policy and the decision-makers into an ocean of confusion, with many of them trying to shift the burden from the state to individuals. What are the right policies for a modern, 21st century health system?

Director of the WHO Collaborating Center for Public Health Training and Education, Imperial College London, UK

Prof. Salman Rawaf

Health Reforms, Impact of New Health Funding Models on Hospital Management

This presentation will shed the light on health funding model with a comparison of classic and new/ modern tactics and their short and long term impact on hospitals at both public and private sectors. The session will have Case Studies from Abu Dhabi, United Arab Emirates.

Panel Discussion: Investment opportunities and processes in medical establishments

Mergers and Acquisitions in healthcare • Evaluating your clinic/private hospital

What are the main elements of the investment decision-making process in healthcare and, more specifically, in a hospital/clinic? • Why would an investor turn to a hospital/clinic? • Are there real opportunities to be exploited? • What areas of a hospital/clinic will an investor evaluate and why? • What rate of ROI does an investor seek and how can a high ROI be achieved?

Panelists:Dr. Saif AlJaibeji, MD PhD, CEO, Cambridge Academy for Higher Education CAHE, UAEMr. Gavin Kaye, Managing Director, Opus Health Capital, UKMr. Sri Dasari, Chairman and CEO of Brigade Solutions, IndiaMr. Kenneth Seymens, Venture Partner at Vesalius Ventures, UAE (Invitation)Dr. Kaiser Rafiq, Managing Director & Partner of Royal Emirates Group, UAE

MD PhD, CEO, Cambridge Academy for Higher Edu-cation CAHE, UAE

Dr. Saif AlJaibeji


Organizer

IMHIMH is the leading business knowledge and information transfer organisation in the Eastern Mediterranean region. Its services include conferences and commercial exhibitions organizing, business media publishing and human resource consulting and training. Every year, IMH organizes over 60 conferences on a variety of business issues in Cyprus, Greece, UK, Czech Republic and Russia. IMH also organizes six commercial exhibitions, dozens of educational seminars and workshops and three business awards ceremonies. IMH Business Media department publishes two monthly magazines, IN Business, the leading business magazine in Cyprus is read by thousands of executives, managers and entrepreneurs. Gold, is a monthly English-language business magazine addressed to the international professional services, investment and finance community. IMH operates the IN Business news portal (www.inbusinessnews.com), and distributes the IN Business Daily Newsletter. ΙMH has a dedicated department that responds to Calls for Tender from the local public sector, the European Union and other international organisa-tions. IMH services are addressed to a specific audience: Entrepreneurs, managers and executives working in all sectors of economic and business activity. This very premium audience of white collar decision makers participate in our conferences, exhibitions and awards and consume our media. Through its activities IMH gives businesses the opportunity to grow, network and discover new opportunities.www.imhbusiness.com


Supporters

Media Partners


Confirmed Speakers

Mr. Michael Oko, Director of the Sleeping Disorders Centre, UK

Michael Oko is a consultant ENT surgeon with a special interest and expertise in sleep apnoea and other sleeping disorders. He qualified in 1986 and trained at St Mary’s & Royal National Throat, Nose & Ear Hospital in London. He was a lecturer at the University of Glasgow in ENT surgery. In 2005 he was appointed as a consultant surgeon for ENT for the United Lincolnshire Hospitals Trust (ULHT) & Clinical Lead for Sleep Apnoea Service, and he served as Clinical Lead for General Surgery 2009-2011 and Clini-cal Lead for ENT for ULHT from 2007 to 2011. Mr Oko founded the Snoring Disorders Centre in 2006, and has since opened satellite clinics at Pilgrim & Johnson Hospitals and 150 Harley Street. In 2008 Mr. Oko’s pioneering sleep service at ULHT won the NHS East Midlands Healthcare Award for service trans-formation. In 2011 he won the Middle East Hospitals award for respiratory excellence for raising aware-ness of Sleep Apnoea in the region. Mr. Oko is a Fellow of the Royal College of Surgeons Edinburgh, and a member of the American Academy of Sleep Medicine, the European Respiratory Society, the British Association of Otolaryngology, the British Medical Association and the Royal Society of Medicine.

Ms. Val Moore, MFPH, MSc, PG Cert Ed, Implementation Programme Director of National Institute for Health and Care Excellence (NICE), UK

Ms. Moore’s career began as a teacher of biology and physical education, then in Health Promotion before progressing into management at the Cambridgeshire Health Authority and the East region. Val Moore joined NICE in 2005 as the first of a new team of field-based NICE Implementation Consultants. From 2008-2010 she was appointed interim Implementation Director and managed the introduction of the QOF and Quality Standards programmes. Now, as Implementation Programme Director, Ms. Moore has continued her responsibility for the programme of work designed to enable better implementation of NICE guidance. This includes: external engagement to develop and maintain important relationships with organisations and networks at local and national levels; practical support products such as for costing and commissioning, audit, education and other implementation tools designed to address bar-riers and levers to implementation of guidance; evaluation of uptake of guidance and shared learning examples of how it is put into practice locally.

Dr. Gabriel Polliack, M.D M.H.A, Deputy Director of Hadassah Medical Center-Ein Kerem, Israel

Dr. Gabriel Polliack is currently Deputy Director of the Hadassah Medical Center-Ein Kerem in Jeru-salem, Israel. A graduate of the Hebrew University-Hadassah School of Medicine, he completed his residency in Diagnostic Radiology at Hadassah and subsequently earned a Master’s degree in Health Administration from Ben-Gurion University. He is a full Colonel in the reserves of the Israel Defence Forc-es and a graduate of the prestigious Israel National Defence College. Dr. Polliack headed the Primary Medical Services for Maccabi Health Services, the second largest HMO in Israel, where he previously served as Head of National Services. In these capacities, he directed the implementation of extensive teleradiology services in the community, actively participated in the development of other telemedicine services in Israel and abroad, and introduced innovative technologies to these services. In the private sector, Dr. Polliack has served as President and CEO of companies providing telemedicine and imaging services to Eastern Europe and the U.S.

Dr. Peter Briggs, Public Health Specialist, Director of Health Audit International, UK

Since 1990 Dr. Briggs has been the proprietor of Health Audit International, specialising in both popula-tion, hospital and specialty health issues. His earlier background was in public health medicine within the UK National Health Service. He qualified at Guy’s Hospital, London in 1967. Extensive in-house research has been undertaken on all aspects of hospital efficiency. with cash flow problems increasingly common throughout the UK and elsewhere. Advice is also given on quality and outcome issues for all specialties and conditions. Throughout 2008 consultancy work was undertaken for the Welsh Assembly Regional Government, developing quality and outcome indicators for over sixty regional specialties & rarer con-ditions. This was a major exercise which influenced how specialty requirements were negotiated with individual hospitals throughout Wales (population 3 million). At the time, outcome measures were a very new area of management attention though happily this is now changing. Projects have included health centre development, hospital management reconfiguration, clinical service and specialty reviews plus projects in Nigeria. More specific projects have included cancer services, medical staffing, HIV, medical audit, hospital organisation and productivity. Dr Briggs has led medical tours to China and South Africa allied with recent visits to Saudi Arabia and Poland.



Prof. Salman Rawaf, Director of WHO Collaborating Centre for Public Health Training and Edu-cation, Imperial College London, UK

Prof. Salman Rawaf is qualified in medicine with training in paediatrics and public health. He is a Professor of Public Health, Director of the WHO Collaborating Centre for Public Health Education and Training, and is well known for his international work and contribution to global health. He is an adviser to the World Health Organisation on primary care, public health, health systems, medical education and human resource for health development. The Collaborating Centre supports several WHO Regions and their Member States. Professor Rawaf is a Fellow of the Royal College of Physicians London and the UK Faculty of Public Health and Member of the Faculty of Public Health Medicine, Ireland. He is the UK Faculty of Public Health Global Health Adviser, a Member of the International Committee of the UK Academy of the Royal Medical Colleges, a Member of WHO Advisory Committee for Health research, and Programme Leader of the Postgraduate Diploma/MSc in Family Medicine at Middlesex University. He is an Honorary Professor at Ghent University, Belgium and King Saud University at Riyadh.

Dr. Saif AlJaibeji, MD PhD, CEO, Cambridge Academy for Higher Education CAHE, UAE

Dr. Saif AlJaibeji has led the Cambridge Academy for Higher Education (CAHE)‘s transition from a clas-sic university into a solution provider dedicated to empowering healthcare through research and executive education. He is an entrepreneur with an interest in health system financing and works exclusively on the customisation of international best practices to the Middle East’s specific needs and culture. Dr. AlJaibeji has worked with the government of Dubai, the government of Abu Dhabi-owned health insurer Daman, the Turkish Ministry of Health, the Iraqi and KRG Ministries of Health, Aetna, Green Crescent Insurance Com-pany, and a number of multinational pharmaceutical companies in the region. He is a physician and holds a PhD in health funding and health insurance. He holds an MBA, a Master of Healthcare, and a Master of Health Administration from the United States.

Dr. Kaiser Rafiq, Managing Director & Partner of Royal Emirates Group, UAE

Dr. Kaiser Rafiq is Managing Director and a Partner of Royal Emirates Group, a progressive business con-glomerate in the Gulf region whose head office is in Dubai, United Arab Emirates. Royal Emirates Group is chaired by His Highness Sheikh Butti Bin Suhail Al Maktoum, a distinguished member of ruling family of Dubai. The Group, known for its diversified interests, currently focuses on investments in the healthcare sector.

Prof. Humberto R. Ribeiro, Professor at Instituto Politécnico de Bragança, Portugal, Researcher at TECSI, Brazil - Portugal

Prof. Humberto R. Ribeiro is professor, researcher and investor, with a Ph.D. in Business and Management Research from Leicester Business School, UK. He also holds a Bachelor’s degree in Economics and Mas-ter’s degrees in Accounting and Corporate Finance, and Quantitative Methods for Economy and Business, ensuring a wide and in-depth knowledge in the field of organisational restructuring, which he has been re-searching for more than a decade. He is the author of numerous presentations and publications worldwide, regarding business, including healthcare.

Prof. Joshua Shemer, Director of Assuta Hospital Ltd., Chairman of Maccabi Institute for Health Services Research, Israel

Prof. Joshua Shemer is a Member of the Board of Directors and former General Manager of Maccabi Health-care Services. He is a Professor of Internal Medicine at the Sackler School of Medicine, Tel-Aviv University, a Senior physician, Internal Medicine Dept. at the Sheba Medical Center, Tel-Hashomer, and Director of the Israeli Center for Health Technology Assessment in Health Care (ICTAHC), at the Gertner Institute for Epidemiology and Health Policy Research, Tel-Hashomer. Prof. Shemer is a Member and former Chairman of the National Council for Trauma, Ministry of Health, Israel, a Member of the National Council for Logis-tics in Health Services, Ministry of Health, Israel,Associate Editor of the Israel Medical Association Journal (I.M.A.J), Associate Editor of Harefuah, Journal of the IMA, and a Member of the Editorial Board of the International Journal of Technology Assessment in Health Care (I.J.T.A.H.C.). He holds the rank of Brigadier General (Res.) in the Israeli Defence Forces.




Mr. Peter Dumble, Managing Director of Australian Health Solutions Global Pty Ltd (AHSG), UAE

Mr. Peter Dumble is Managing Director of AHSG and resides permanently in the UAE. He is a qualified Civil Engineer and Economist, who specializes in business strategy and the application of numerical mod-elling and econometric techniques to it. He has over 35 years of experience working with the public sec-tor, research institutes and in business advisory and operations roles. Mr. Dumble has a particular interest in project management and programme evaluation techniques and has overseen evaluations of various programmes in the health sector. He has conducted or managed over 100 healthcare projects for AHSG, including the commissioning contract for University Hospital Sharjah and the O&M contract for the UAE Ministry of Health’s largest hospital, Al Qassimi Hospital, Sharjah.

Dr. Nadia Cheaib, President and CEO of ClinGroup Holding SA, Lebanon Dr. Nadia Cheaib is a successful French/Lebanese entrepreneur involved in a very wide spectrum of activi-ties in the healthcare business. She is the Founder, President and CEO of ClinGroup Holding SA, a company administrating and managing a continuously growing expanding group of companies in France, the Middle East and Africa, aiming to develop healthcare systems as regards new drugs research programmes, logis-tics needs, medical information management and quality management.

Prof. Raquel Alves, Professor at Instituto Politécnico de Leiria, Portugal, Researcher at TECSI, Brazil - Portugal

Prof. Raquel Alves is a professor, researcher, and head of active and professional education. During the past decade she has developed a diverse professional and academic activity, mostly in the management field, having focused her research on the healthcare sector while developing her doctoral research at Oporto University, Portugal. This research included an in-depth study of the various features of public and private hospitals in Portugal, using questionnaires and interviews with healthcare professionals, from nurses, tech-nicians and physicians to treasurers, financial managers and administrators.

Prof. Zeev Rotstein, M.D, M.H.A., CEO of Chaim Sheba Medical Center, Israel

Prof. Zeev Rotstein has been Director General of the Sheba Medical Center, a large tertiary campus, since 2004, as well as a Senior cardiologist at the Heart Institute. He specializes in health management and is a Clinical Professor at the Tel Aviv University, Sackler Faculty of Medicine. Prof. Rotstein has been a pioneer in Israeli healthcare for implementing the concepts of “management by constraints” and “management con-trol” of clinical departments of the hospital and the concept of “clinical flexible budget” for all of the hospital’s departments.

Dr. Yaron Bar-El, MD, MHA, Associate Director of Rambam Health Care Campus, Israel

Dr. Yaron Bar-El is Clinical Assistant Professor in the Technion-Israel Institute of Technology Faculty of Medi-cine, and Deputy Director of Rambam Medical Center, the largest hospital in Northern Israel. He received his MD from the Technion-Israel Institute of Technology (IIT) Medical School in 1983. Dr. Bar-El’s career spans cardiac surgery, healthcare administration, physician recruitment and physician education, as well as teach-ing Israel’s next generation of physician/researchers. Especially interested in improving patient outcomes via advanced techniques in cardiac surgery, Dr. Bar-El also wants to see that the administrative side of pa-tient care is performed as professionally in the background as it is at the bedside. He completed his Masters in Health Administration in 2008. Dr. Bar-El has written 2 chapters in books, 31 peer review publications, and 27 papers in conference proceedings.

Mr. Alberto de Rosa Torner, CEO of Ribera Salud Grupo, Spain

Since May 2007 Mr. Alberto de Rosa Torner has been General Manager of the Ribera Salud Group. He started working in the Health Sector in 1990, since when he held responsible positions in diverse compa-nies (1998-2007: Chief Executive at Hospital de La Ribera; 1996-1998: Chief Executive at Clίnica Quirόn in Valencia, Hospital Quirόn Group; 1995-1996: Codeh. Health Consulting Group; 1990-1995: Chief Executive of Virgen del Consuelo Hospital, Valencia al Mar Hospital and 9 de Octubre Hospital, Nisa Health Services Group). Alberto de Rosa started his professional career as an assistant Auditor at Arthur Andersen, where he spent one year and then switched to Mapfre where he was Financial Director for three more years. Mr. de Rosa holds a Degree in Economics and Business Administration (University of Valencia. 1980-1985), a Master’s in Business Administration (MBA, Esade, Barcelona, 1985-1987) as well as a Master’s in Health Management (Arthur Andersen, 2000).


Conference Location

Conference Venue

Why visit Cyprus?

Cyprus is the third most populous island in the Mediterranean Sea and one of its most popu-lar tourist destinations. Reached by air in no time from continental Europe, the Middle East and Africa, and well served by all major airlines, the island is easy to get to. And with a wide range of business-class hotels giving you the convenience of staying in the same place as your event, sophisticated communications facilities and support services, as well as a safe, crime-free environment, the island has everything to make your meeting, convention, incen-tive or other corporate event a success. Cyprus may be just a dot on the map, but lying as it does in the sparkling blue waters of the Mediterranean, the sea whose name means the middle of the earth, the island is ideally situated for visitors to converge to from all four cor-ners of the world, making it a perfect location for corporate meetings and incentive travel. The island’s year round perfect sunny weather and its spectacular scenery of turquoise seas, or pine clad mountains, the long history and rich culture provide a perfect backdrop to a product launch or promotion or an innovative incentives programme, the perfect formula for an experience everyone will remember.

Why Limassol?

Limassol is the island’s second largest city, the centre of the wine industry and a bustling holiday resort, renowned for its varied nightlife. The old town Lemesos (Limassol) is the heart of the city with its narrow streets radiating out from the old fishing harbour. The medieval Lemesos castle was the site of a royal wedding in the Middle Ages between Richard the Li-onheart, King of England, and Berengaria of Navarre, and now houses the Cyprus Medieval Museum. The town has grown in recent years and now covers a 15 kilometres coastline lined with hotels and apartment blocks, interspersed with eucalyptus groves and linked by a prom-enade popular with walkers or joggers. The city’s inhabitants are renowned for their love of fun so not surprisingly the city’s nightlife is varied. All sorts of taverns, discos and clubs are open all the year round, while beach bars along the coastal walkway add to the choice.

Grand Resort, Limassol

The International Hospital & Healthcare Management Conference will take place at the Grand Resort in Limassol, which is among the finest five star hotels in Cyprus, set in beautifully land-scaped tropical gardens, on a superb beach side location in the exclusive Amathus area of Limassol. An exceptionally grand and elegant hotel about 11 km from Limassol town centre, the luxurious Grand Resort offers an impressive range of facilities and an unrivalled standard of personal service and sheer comfort.


For further information contact:IMH, 5 Aigaleo Str., 2057 Strovolos, P.O.Box 21185, 1503, Nicosia, CyprusTel.+357 22505555 Fax. + 357 22679820, E-mail: [email protected], website: www.imhbusiness.com


4th & 5th of July 2013 · 4th & 5th of July 2013the improvement of the quality and safety of...

Documents

Transcript of 4th & 5th of July 2013 · 4th & 5th of July 2013the improvement of the quality and safety of...