4G LTE Device Management for Accelerated Wireless Broadband

Friendly 4G LTE Device ManagementJanuary 2016 / Confidential

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The IoT & Device Management Company

Smart Home Open Platform

Internet of Things/M2M Management

Device Management for Fixed & Mobile

Friendly Technologies Line of Products

www.friendly-tech.com2

Device ManagementTR-069, OMA-DM & SNMP device management to streamline the support of Data, VoIP and IPTV services.

Smart Home ManagementOpen platform for full Smart Home management. The solution includes management server and white label Smart Home mobile app for increased ARPU.

Internet of ThingsFriendly's Internet of Things/M2M product line is a white-label device management platform for Utilities, Health Care, Industrial M2M, Transportation & Smart City verticals. Friendly offers both management server and embedded clients.

4G LTE & WiMAX Device Management

TR-069 and OMA-DM device management to accelerate the deployment and support of fixed and mobile devices for the LTE world.

QoE MonitoringAdvanced QoE monitoring and analysis of Data, VoIP & IPTV services from the subscriber’s end.

OMA-DM Mobile Device Management

OMA-DM based mobile device management targeted to xSPs and enterprise for managing and supporting mobile devices including BYOD. The solution includes also an OMA-DM client for the BYOD market.

Partial List of Our Customers

wwww.friendly-tech.com3

Friendly Technologies at a Glance

Friendly Technologies is a winner ofFrost & Sullivan’s 2015 Best Practices Award

for the Best Customer Value in Unified Device & Smart Home Management

Friendly Technologies Architecture


Unified Device Management Life Cycle


Friendly Technologies at a Glance


Software solution developer, serving Carrier and xSP market since 1997

The most installed Unified Device Management solution in the world

Focused on Device Management since 2006

Strong global network of local channels, distributors and system integrators acting as local partners

Member of Broadband Forum and Open Mobile Alliance

Offices in Israel, USA, Colombia and Ukraine

3G3G

Operators’ Challenges


2010

2011

2012

2013

2014

2015

2016

2017

0% 10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

3GLTEWimax

Gain an Additional Market Share Faster

Deploy More Broadband Services And Ensure Their

Quality

GSM9,6 Kps

WCDMA384Kps

HSPA14,4Mps

HSPA +28 -

42 Mps

LTE 100Mps

2G3G

HSPA

Main Features


Unified 4G LTE device management for Fixed and Mobile devices Built on industry standards TR-069 & OMA-DM Supports End-to-End service life cycle.

• Zero-Touch provisioning/Self-Installation• Inventory management• Group operations (firmware and settings update)• QoE Monitoring - KPI monitoring, proactive detection and prevention of

performance degradation• Support costs reduction with diagnostic and remote configuration• Automatic problem resolution

Smooth integration with B/OSS,CRM, Web services Northbound interfaces (NBI)

Friendly and intuitive GUI

Benefits


Unified Device Management Solution.• Any Device. Any Protocol. Any Service. Any Deployment Scenario.

Accelerated 4G LTE deployment with zero-touch device and service provisioning• Gain Market Share Faster.

Increased subscribers’ satisfaction and reduced churn:• Proactive QoE monitoring • Automatic problems resolution before the subscriber experiences the problem• Remote diagnostics and problem resolution - reduces the call waiting time • Shorter support-center awaiting times

Significant cost savings:• Eliminates the need for truck-roll for device activation and configuration• Dramatically reduces average support calls duration

Smooth migration from WiMAX to LTE

Friendly 4G LTESolution Modules

ACS Management Console


Auto-Detection & Discovery Update Group – Campaign

• SW & FW management• Backup & restore management• Mass configuration

User Management File Management Inventory management Profile Management

ACS Management Console


Predefine Reports CPE distribution report CPE registration report Online CPE's CPE's that didn't connect to the

ACS Events report by date Activity Log Updates report

Friendly Call Center Portal


Designed for the support center environment

Unified dashboard view for TR-069 & OMA devices

Fast diagnostic capabilities & problem resolution

Reduces the number of calls and call handling time

Improves subscriber satisfaction Maximizes support center productivity



Main Dashboard



LTE/WiMAX Parameters



Network Map



Device Status WAN side



Wireless Security Set-Up



Quick Action Tools & Diagnostics (Ping &Speed Test)



Quick-Fix Scenarios

Single-Click Fix Add / Remove Cases Edit scenario via XML Files



File Download & Upload

File Type Download

Upload

Firmware File V -Configuration File

V V

Log File - V



Log File, Trace



Enhanced View. Tree View

TR-069 OMA-DM

QoE Monitoring


Ensure subscribers’ satisfaction and SLA

Analyze network usage and bottlenecks

Unique QoE proxy technology Optimize your network Collect, analyze, store and present

QoE data Customer behavior & pattern

analysis Threshold Crossing Alerts: TCA Real-time alarm windows and

charts Alarm summary Flexible Analyzing & Reporting

Sample Graphs

QoE Monitoring


Alarm Summary

Export to Excel

Top N Report

KPI Weekly Review

Sample Graphs

QoE Monitoring


HUAWEI BM635

Signal Strength InternetGatewayDevice.WiMAX.Status.SignalStrength

Total Bytes Received

InternetGatewayDevice.WANDevice.3.WANConnectionDevice.1.WANIPConnection.1.Stats.EthernetBytesReceived

Total Bytes Sent InternetGatewayDevice.WANDevice.3.WANConnectionDevice.1.WANIPConnection.1.Stats.EthernetBytesSent

Base Station InternetGatewayDevice.WiMAX.Status.BSIDData Rate DL InternetGatewayDevice.WiMAX.Status.DLDataRateData Rate UL InternetGatewayDevice.WiMAX.Status.ULDataRateFEC Modulation DL InternetGatewayDevice.WiMAX.Status.DLFECFEC Modulation UL InternetGatewayDevice.WiMAX.Status.ULFECRSSI InternetGatewayDevice.WiMAX.Status.RSSIConnection Time InternetGatewayDevice.WiMAX.Status.ConnectionTimePower On Time InternetGatewayDevice.WiMAX.Status.PowerOnTimeCINR1 InternetGatewayDevice.WiMAX.Status.CINR1CINR3 InternetGatewayDevice.WiMAX.Status.CINR3Link Quality Reuse 1 InternetGatewayDevice.WiMAX.Status.LinkQualityReuse1Link Quality Reuse 3 InternetGatewayDevice.WiMAX.Status.LinkQualityReuse3Power InternetGatewayDevice.WiMAX.Status.Power

QoE Monitoring


Sample Graphs

Friendly BI Report Generator


Downstream Max Rate



HW & SW by Device Model



New registered subscribers per month

Why Us?


Software solution developer, serving Carrier and xSP market since 1997 Field-proven solution - 200+ deployments on Five Continents Focused on Device Management since 2006 “Smart Layer” technology - Automated IOT process Unified Solution:

• Any Device. Any Service. Any Network. Any Protocol.

Easy installation and deployment with minimum professional services required

Scalable carrier-class solution Friendly GUI – intuitive, fast learning curve

Sample Graphs

QUESTIONS TIME!

Thank You for Your Time!

Start

The IoT & Device Management Company

Smart Home Open Platform

Internet of Things/M2M Management

Device Management for Fixed & Mobile

4G LTE Device Management for Accelerated Wireless Broadband

Technology

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