4755_UPC_WiFi_Brochure
-
Upload
jouni-johnny-juhola -
Category
Documents
-
view
216 -
download
0
Transcript of 4755_UPC_WiFi_Brochure
-
8/7/2019 4755_UPC_WiFi_Brochure
1/24
your upc wireless modem
-
8/7/2019 4755_UPC_WiFi_Brochure
2/24
2
-
8/7/2019 4755_UPC_WiFi_Brochure
3/24
3
beforeyoubegin...........................................................................................5 step1:connectingyourwirelessmodem ................................................6
step2:preparingtoactivateyourwirelessmodem.............................8
step2-part2-activate®isteryourwirelessmodem ....11
step3:connecttoyourwirelessmodem ...............................................12
securitysettings ..........................................................................................13
readytogo ................................................................................................... 14
troubleshooting ...........................................................................................15 howtosetupawirelessnetworkusingwindowsconnect ................17
howtosetupanemailclient....................................................................19
glossary .........................................................................................................21
contents
-
8/7/2019 4755_UPC_WiFi_Brochure
4/24
4
Thankyouforchoosingour
BroadbandInternetservice.ThegreatthingaboutyournewwirelessmodemisthatyoucanconnectittoourBroadbandInternetserviceandtoyourChorusntlPhone.PlusyoucansharetheInternetconnectionwithotherInternetdevicesinyourhome.Thisguidewillhelpyou
getconnectedtoyourwirelessmodemquicklyandeasily.
-
8/7/2019 4755_UPC_WiFi_Brochure
5/24
5
Whenyoureceiveyourwireless
modem,checktheequipmentandaccessoriestoverifythateachitemisinthecartonandundamaged.Thecartonshouldcontainthefollowingitems:
Poweradaptor
wireless modem
Ethernetcable
QuickStartGuide
your upcwi-emtamanual
InstallationCD
beforeyoubegin
Ifyourinstallationisbeingdonebyatechnician,theywillcarryoutsteps1to3.Howeverwehaveincludedthedetailsofinstallationforfuturereference,shouldyouneedtoreinstalltheserviceor
performaninstallationonadifferentcomputer.
-
8/7/2019 4755_UPC_WiFi_Brochure
6/24
6
PoweroffyourPCandothernetworkingdevicesandunplugthemfromtheirpowersource.
ConnecttheactivecablefromtheChorusntlTVpointtotheconnectionlabelledCABLEonthebackofthewirelessmodem(no.6onwirelessmodemdiagram).Note:toconnectaTV,set-topbox,orVCRfromthesamecable
connection,youwillneedtoinstallacablesignalsplitter(notincluded).
ConnectoneendoftheethernetcabletotheEthernetportonyourPCandthenconnecttheotherendtooneoftheETHERNETportson
thewirelessmodem(no.3onwirelessmodemdiagramanyEthernetportcanbeused).
step1:connectingyourwirelessmodem
backofwirelessmodem
TheEthernetportsareconnectingyourwirelessconnectorsonthebackpanel
ofthewirelessmodem.
connectingyourwireless
modemtoyourTelephone
(optional)
ConnectyourTelephonetotheportonyourwirelessmodemmarkedTELEPHONE(No.2onwirelessmodemdiagram).
TheTelephoneportsarelightgreyandarelabelled1and2.Note:ForsinglelineTelephoneservice,connect
TelephonecabletoRJ-11portlabelledPort1.
-
8/7/2019 4755_UPC_WiFi_Brochure
7/24
7
LocatetheACpoweradapterprovidedwithyourwirelessmodem.InsertthebarrelshapedDCpowerconnector(attachedbyathinpairofwirestotheACpoweradapter)intotheblackPOWERconnectoronthebackofthewirelessmodem(no.1onwireless
modemdiagram).
Thenplugthepowersupplyintothewallsocket.Themodemwillnowattempttoconnecttoournetwork.Thisprocessmaytakeupto5minutes.Pleasedonotpowerdownyourmodemduringthistime.
connectingyourwirelessmodem(contd)
Thefollowingdiagramillustratesallofthevariousnetworkingoptionsthatareavailabletoyou.
-
8/7/2019 4755_UPC_WiFi_Brochure
8/24
8
CheckthatyourPCorMacintoshcomputerisconguredtouseDCHPtoobtainitsnetworksettings.TheillustrationshowsthesesettingsforaWindowsXPsystem,similarsettingsareusedforWindows95,98,2000 orNT4.0.
Toaccessthesesettings,youmustbeloggedinwithadministratorprivilegesinordertocontinue.
step2:preparingtoactivateyourwirelessmodem
1.ClickontheStartbutton.ClickonControlPanel.ClickontheNetworkConnectionsicon.
2.DoubleclickontheLocalAreaConnectionicon.
-
8/7/2019 4755_UPC_WiFi_Brochure
9/24
9
3.SelectPropertiesfromthemenu.
5.IntheGeneralTab,SelectObtainanIPaddressautomaticallyandObtainDNSserveraddressautomatically.
4.DoubleclickontheInternetProtocol(TCP/IP)entry.Note:ThesettingsfortheDefaultGateway,DMSServerIPAddressesandDomain-Namesufxesareall
leftblank.ThismeansthevaluessuppliedbytheroutersDHCPserver(whichhaveinturnbeenlearnedfromtheUPCBroadbandCableDHCPserver)willbeusedbythePC.
preparingtoactivateyourwirelessmodem(contd.)
-
8/7/2019 4755_UPC_WiFi_Brochure
10/24
10
6.ClickAdvancedinthebottomrightcorner.YoushouldseeDHCPEnabledbelowtheIPaddresscolumnandblankbelowonDefaultGateways.
7.IntheDNSTabforAdvancedTCP/IPSettings,youshouldseeblankinthewhiteboxbelowDNSserveraddresses,inordertouse,thefollowinglinesshouldbe
markedorchecked: Appendprimaryandconnection
specicDNSsufxes Appendparentsufxesofthe
primaryDNSsufx
IfyouareaWindowsVistauser,pleaseseeourtroubleshooting
sectionforadditionalstepstoovercomeWindowsVistaerrormessageWirelessassociationfailedduetoanunknownreason.
WerecommendyourebootthePCtoensurethatanynewsettingstakeeffect,andsothatthePCcanacquireitsDHCPaddressfromthe
router.
preparingtoactivateyourwirelessmodem(contd)
-
8/7/2019 4755_UPC_WiFi_Brochure
11/24
11
step2-part2-activate®isteryourwirelessmodem
1.SelectIrelandfromthecountryselection.
3.DidyouorderaWirelessUSBNetworkAdaptorwithyourWirelessModem?Ifso,selectYes.IfnotselectNotocontinue.
2.SelectStartInstallation.
4.PleaseentertheSSIDdigitsandcasesensitivepassword.YoucanndthisinformationinyourWirelessModemmanualorontheunderneathofyour
WirelessModem.
-
8/7/2019 4755_UPC_WiFi_Brochure
12/24
12
Tip:IfyoualreadyhaveawirelessenabledPCorLaptopcheckthatyourwirelessnetworkadapterisswitchedon.Somelaptopscomewithasmallblueorredbuttononthesidewhileothersrequireyoutoenableitfromtheoperatingsystem.InWindows,gotoDeviceManagerandcheckthatyourwirelessnetworkadapterisenabled.IfyouhaveaPCMCIAorUSBwirelessadaptertryremovingitandthenre-insertingitwhileWindowsisrunningsoitwillre-detectit.Thelightsontheadaptergiveanindication
ofwhetherthereisaproblem.Takealookatyourdevicedocumentation,asthistypeofdetailwillvarywitheachproduct.SeeourtroubleshootingonWindowsNetworkSetupWizard.
IfyouareusinganadaptorprovidedbyChorusntl,placetheUSBadaptorintheUSBportonyourcomputerorlaptop.ThisinstallationshouldtakeplaceautomaticallyandaftertheinstallationtheUSBadaptermustremainconnectedonyourcomputer. Youcanaccesstheconguration
optionsforyourwirelessmodembytypingthe192.168.1.1IPaddressintothewebbrowserwhilethemodemisonline.
Forrsttimeusers,theusernameandpasswordeldsshouldbeleftblank.Youwillbe
promptedtosetupapassword. UsetheSetupWirelessSecurity
pagetocongureyourWAPwirelessequivalentprivacy(WEP)encryptionkeysandauthentication.
ClickSecurityintheWirelesssectionoftheSetuppageto
accesstheSetupWirelessSecuritypage.
step3:connecttoyourwirelessmodem
-
8/7/2019 4755_UPC_WiFi_Brochure
13/24
13
Youcanaccessthecongurationoptionsforyourwirelessmodembytypingthe192.168.1.1.IPaddressintothewebbrowserwhilethemodemisonline.
Pleasenoteyourwirelessmodem
factorydefaultsecuritysettingisWPA-PSK(AES)andWPA-PSK(TKIP).
Wewouldadviseuserstoupgradetheiroperatingsystemsoftwaretoenablethissecuritysetting.WindowsXPuserswillrequireServicePack3,whichcanbedownloadedfromtheMicrosoftwebsiteorviayourUpdateManager.MicrosoftWindowsVistarequiresnoupdate.
securitysettings
Important:YourwirelessmodemshipsfromthefactorywithWPAsecurityenabled,toprovideyouwithabasiclevelofwirelessnetworksecurity.Togaininitialaccesstoyourwirelessnetwork,selectWPAsecurityonyourcomputerswirelessadapterandenter
theWPAkeytomatchthekeysetupinyourwirelessmodem.
ThefactorydefaultSSIDandWPAkeyinthewirelessrouterarerandomlygeneratedstringsthatcanbefoundonthestickercontainedwithinthismanualoronthestickerontheunderneathofyourmodem.
-
8/7/2019 4755_UPC_WiFi_Brochure
14/24
14
ThewirelessmodemwillbereadyforusewhenthePOWER(1),DS(2),US(3)andONLINELEDs(4)onthefrontpanelofthegatewaystopblinkingandremainONcontinuously.
Pluginandpoweronyour
PCandotherhomenetworkdevices.TheETHERNETLEDs(5)onthewirelessmodemthatcorrespondtotheconnecteddevicesshouldbeONorBLINKING.
readytogo
Youhavenowcompletedbasiccongurationofyourwirelessmodem.Checkthateverythingisupandrunningbyvisitingafamiliarwebsite.
OnceyouhaveconrmedthatallservicesareworkingcorrectlyontherstPC,
connectupanyotherPCs.
-
8/7/2019 4755_UPC_WiFi_Brochure
15/24
-
8/7/2019 4755_UPC_WiFi_Brochure
16/24
16
frontpanelindicator normaloperations
1 POWER On
2 DS On
3 US On
4 ONLINE On
5 LAN1-LAN4 On-WhenasingledeviceisconnectedtotheEthernetportandnodataisbeingsenttoorfromthemodem
Blinks-WhenonlyoneEthernetdeviceisconnectedanddataisbeingtransferredbetweentheconsumerpremiseequipment(CPE)andthewireless modem
Off-WhennodevicesareconnectedtotheEthernetports
6 WIRELESS On-Whenthewirelessmodempointisenabledandoperational
Blinks-WhendataisbeingtransferredbetweentheCPEandthewirelessmodem
Off-Whenthewirelessaccesspointisdisabledbytheuser
7 TEL1 On-Whentelephonyserviceisenabled
Blinks-Whenline1isinuse
8 TEL2 On-Whentelephonyserviceisenabled
Blinks-Whenline2isinuse
OurCustomerServiceteamareheretohelp.Wewillendeavourtoansweranyqueriesyoumayhaveandassistyouinanywaywecan.
freephonecustomercareon1908.
Thefollowingchartillustratestheappearanceofthewireless
modemfrontpanelLEDstatusindicatorsduringnormaloperationswhenACpowerisappliedtothewirelessmodem.
frontpanelLEDstatusindicators
duringnormalconditions
-
8/7/2019 4755_UPC_WiFi_Brochure
17/24
-
8/7/2019 4755_UPC_WiFi_Brochure
18/24
18
howtosetupawirelessnetworkusingwindowsconnect(contd.)
5.SelectSetupanetworkmanually.Followtheinstructionsonyourscreen.
4.SelectNext,youwillneedtoentertheNetworkKey,thisisyourassignedcasesensitivepassword.YoucanndthisinformationinyourWirelessModemmanualorontheunderneathofyourWirelessModem.
-
8/7/2019 4755_UPC_WiFi_Brochure
19/24
19
Onceyouhaveregistered,youwillreceiveyouremailaccountdetails.YoucanusethesedetailstosetupyouraccountinanemailprogrammesuchasMicrosoftOutlookExpress.
HowToSetUpUsingOutlook
Express:
1. StartOutlookExpress.
2. ClickonTools,AccountsandthenselecttheMailtab.
3. NowselectAddandthenclickonMail.
4. Enterdisplayname(thisallowsyoutospecifyhowyouwantyournametoappearin
theFromeldinmailsthatpeoplereceivefromyou),thenclickonNext.
5. Nowentertheemailaddressi.e.theaddressthatwas
providedatregistration,thenclickonNext.
howtosetupanemailclient
-
8/7/2019 4755_UPC_WiFi_Brochure
20/24
20
6. Youwillthenbeaskedfortheserverdetails.
7. TheMyIncomingMailServereldshouldalreadybesettoPOP3.
8. IntheIncomingMailBoxenterpop3.upcmail.ie.
9. IntheOutgoingMailBoxentersmtp.upcmail.ie.
10.Youwillthenbeaskedtoenteryour UsernameandPassword.
11. ClickonNextandthenFinish.
Youhavenowsetupyouremailaccount.ClickonClose.
howtosetupanemailclient(contd.)
-
8/7/2019 4755_UPC_WiFi_Brochure
21/24
21
toidentifytheparticular802.11wirelessnetworktowhichauserwantstoattach.SSIDisanamethatmaybedisplayedtousers.
WEP WiredEquivalentPrivacy(WEP).TosignontoanetworkthatusesWEP,youneedtoknowtheWEPkey,usuallyanumericalpassword.Mostroutersofferachoicebetween64-bitand128-bitencryption.WEP64-bitcodesare
tendigitsorlettersinlength,whilemoresecure128-bitnumbersrequire26digits.
Ethernet isaverycommonlocalareanetwork(LAN)technology.Itsawayofconnectingcomputersandequipment.
802.11b AlsocalledWi-Fi,802.11bisatechnicalindustrystandardfor
wirelessLANs(local-areanetworks).Withaspeedofmaximum11Mbpsonthefrequencyof2.5GHz.
802.11g isanamendmenttothe802.11bspecicationthatextended
throughputtoupto54Mbit/susingthesame2.4GHz
SSID AServiceSetIdentier,orSSID,isanameused
glossary
-
8/7/2019 4755_UPC_WiFi_Brochure
22/24
22
Wi-Fi AWi-FienableddevicesuchasaPC,gameconsole,mobilephone,MP3playerorPDAcanconnecttotheInternetwhenwithinrangeofawirelessnetworkconnectedtotheInternet.
WPA WPAorWi-FiProtectedAccessisawirelesssecuritymethodusedtoprotectyouandyournetwork.Itpreventsotherusersinyourarea
fromconnectingtoyournetworkandaccessingyourinformation.WPAencryptstheinformationsentandreceivedthroughyourwirelessconnection.Itisanupdatedandmore secure wireless
encryptionstandardthanWEP(WiredEquivalentPrivacy).
LED iswidelyusedasanindicatorlightonelectronicdevices.
-
8/7/2019 4755_UPC_WiFi_Brochure
23/24
23
-
8/7/2019 4755_UPC_WiFi_Brochure
24/24
All information correct at time of print (04/09)wi/emta/manual/v.1/04.09