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    your upc wireless modem

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    beforeyoubegin...........................................................................................5 step1:connectingyourwirelessmodem ................................................6

    step2:preparingtoactivateyourwirelessmodem.............................8

    step2-part2-activate&registeryourwirelessmodem ....11

    step3:connecttoyourwirelessmodem ...............................................12

    securitysettings ..........................................................................................13

    readytogo ................................................................................................... 14

    troubleshooting ...........................................................................................15 howtosetupawirelessnetworkusingwindowsconnect ................17

    howtosetupanemailclient....................................................................19

    glossary .........................................................................................................21

    contents

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    Thankyouforchoosingour

    BroadbandInternetservice.ThegreatthingaboutyournewwirelessmodemisthatyoucanconnectittoourBroadbandInternetserviceandtoyourChorusntlPhone.PlusyoucansharetheInternetconnectionwithotherInternetdevicesinyourhome.Thisguidewillhelpyou

    getconnectedtoyourwirelessmodemquicklyandeasily.

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    Whenyoureceiveyourwireless

    modem,checktheequipmentandaccessoriestoverifythateachitemisinthecartonandundamaged.Thecartonshouldcontainthefollowingitems:

    Poweradaptor

    wireless modem

    Ethernetcable

    QuickStartGuide

    your upcwi-emtamanual

    InstallationCD

    beforeyoubegin

    Ifyourinstallationisbeingdonebyatechnician,theywillcarryoutsteps1to3.Howeverwehaveincludedthedetailsofinstallationforfuturereference,shouldyouneedtoreinstalltheserviceor

    performaninstallationonadifferentcomputer.

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    PoweroffyourPCandothernetworkingdevicesandunplugthemfromtheirpowersource.

    ConnecttheactivecablefromtheChorusntlTVpointtotheconnectionlabelledCABLEonthebackofthewirelessmodem(no.6onwirelessmodemdiagram).Note:toconnectaTV,set-topbox,orVCRfromthesamecable

    connection,youwillneedtoinstallacablesignalsplitter(notincluded).

    ConnectoneendoftheethernetcabletotheEthernetportonyourPCandthenconnecttheotherendtooneoftheETHERNETportson

    thewirelessmodem(no.3onwirelessmodemdiagramanyEthernetportcanbeused).

    step1:connectingyourwirelessmodem

    backofwirelessmodem

    TheEthernetportsareconnectingyourwirelessconnectorsonthebackpanel

    ofthewirelessmodem.

    connectingyourwireless

    modemtoyourTelephone

    (optional)

    ConnectyourTelephonetotheportonyourwirelessmodemmarkedTELEPHONE(No.2onwirelessmodemdiagram).

    TheTelephoneportsarelightgreyandarelabelled1and2.Note:ForsinglelineTelephoneservice,connect

    TelephonecabletoRJ-11portlabelledPort1.

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    LocatetheACpoweradapterprovidedwithyourwirelessmodem.InsertthebarrelshapedDCpowerconnector(attachedbyathinpairofwirestotheACpoweradapter)intotheblackPOWERconnectoronthebackofthewirelessmodem(no.1onwireless

    modemdiagram).

    Thenplugthepowersupplyintothewallsocket.Themodemwillnowattempttoconnecttoournetwork.Thisprocessmaytakeupto5minutes.Pleasedonotpowerdownyourmodemduringthistime.

    connectingyourwirelessmodem(contd)

    Thefollowingdiagramillustratesallofthevariousnetworkingoptionsthatareavailabletoyou.

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    CheckthatyourPCorMacintoshcomputerisconguredtouseDCHPtoobtainitsnetworksettings.TheillustrationshowsthesesettingsforaWindowsXPsystem,similarsettingsareusedforWindows95,98,2000 orNT4.0.

    Toaccessthesesettings,youmustbeloggedinwithadministratorprivilegesinordertocontinue.

    step2:preparingtoactivateyourwirelessmodem

    1.ClickontheStartbutton.ClickonControlPanel.ClickontheNetworkConnectionsicon.

    2.DoubleclickontheLocalAreaConnectionicon.

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    3.SelectPropertiesfromthemenu.

    5.IntheGeneralTab,SelectObtainanIPaddressautomaticallyandObtainDNSserveraddressautomatically.

    4.DoubleclickontheInternetProtocol(TCP/IP)entry.Note:ThesettingsfortheDefaultGateway,DMSServerIPAddressesandDomain-Namesufxesareall

    leftblank.ThismeansthevaluessuppliedbytheroutersDHCPserver(whichhaveinturnbeenlearnedfromtheUPCBroadbandCableDHCPserver)willbeusedbythePC.

    preparingtoactivateyourwirelessmodem(contd.)

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    6.ClickAdvancedinthebottomrightcorner.YoushouldseeDHCPEnabledbelowtheIPaddresscolumnandblankbelowonDefaultGateways.

    7.IntheDNSTabforAdvancedTCP/IPSettings,youshouldseeblankinthewhiteboxbelowDNSserveraddresses,inordertouse,thefollowinglinesshouldbe

    markedorchecked: Appendprimaryandconnection

    specicDNSsufxes Appendparentsufxesofthe

    primaryDNSsufx

    IfyouareaWindowsVistauser,pleaseseeourtroubleshooting

    sectionforadditionalstepstoovercomeWindowsVistaerrormessageWirelessassociationfailedduetoanunknownreason.

    WerecommendyourebootthePCtoensurethatanynewsettingstakeeffect,andsothatthePCcanacquireitsDHCPaddressfromthe

    router.

    preparingtoactivateyourwirelessmodem(contd)

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    step2-part2-activate&registeryourwirelessmodem

    1.SelectIrelandfromthecountryselection.

    3.DidyouorderaWirelessUSBNetworkAdaptorwithyourWirelessModem?Ifso,selectYes.IfnotselectNotocontinue.

    2.SelectStartInstallation.

    4.PleaseentertheSSIDdigitsandcasesensitivepassword.YoucanndthisinformationinyourWirelessModemmanualorontheunderneathofyour

    WirelessModem.

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    Tip:IfyoualreadyhaveawirelessenabledPCorLaptopcheckthatyourwirelessnetworkadapterisswitchedon.Somelaptopscomewithasmallblueorredbuttononthesidewhileothersrequireyoutoenableitfromtheoperatingsystem.InWindows,gotoDeviceManagerandcheckthatyourwirelessnetworkadapterisenabled.IfyouhaveaPCMCIAorUSBwirelessadaptertryremovingitandthenre-insertingitwhileWindowsisrunningsoitwillre-detectit.Thelightsontheadaptergiveanindication

    ofwhetherthereisaproblem.Takealookatyourdevicedocumentation,asthistypeofdetailwillvarywitheachproduct.SeeourtroubleshootingonWindowsNetworkSetupWizard.

    IfyouareusinganadaptorprovidedbyChorusntl,placetheUSBadaptorintheUSBportonyourcomputerorlaptop.ThisinstallationshouldtakeplaceautomaticallyandaftertheinstallationtheUSBadaptermustremainconnectedonyourcomputer. Youcanaccesstheconguration

    optionsforyourwirelessmodembytypingthe192.168.1.1IPaddressintothewebbrowserwhilethemodemisonline.

    Forrsttimeusers,theusernameandpasswordeldsshouldbeleftblank.Youwillbe

    promptedtosetupapassword. UsetheSetupWirelessSecurity

    pagetocongureyourWAPwirelessequivalentprivacy(WEP)encryptionkeysandauthentication.

    ClickSecurityintheWirelesssectionoftheSetuppageto

    accesstheSetupWirelessSecuritypage.

    step3:connecttoyourwirelessmodem

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    Youcanaccessthecongurationoptionsforyourwirelessmodembytypingthe192.168.1.1.IPaddressintothewebbrowserwhilethemodemisonline.

    Pleasenoteyourwirelessmodem

    factorydefaultsecuritysettingisWPA-PSK(AES)andWPA-PSK(TKIP).

    Wewouldadviseuserstoupgradetheiroperatingsystemsoftwaretoenablethissecuritysetting.WindowsXPuserswillrequireServicePack3,whichcanbedownloadedfromtheMicrosoftwebsiteorviayourUpdateManager.MicrosoftWindowsVistarequiresnoupdate.

    securitysettings

    Important:YourwirelessmodemshipsfromthefactorywithWPAsecurityenabled,toprovideyouwithabasiclevelofwirelessnetworksecurity.Togaininitialaccesstoyourwirelessnetwork,selectWPAsecurityonyourcomputerswirelessadapterandenter

    theWPAkeytomatchthekeysetupinyourwirelessmodem.

    ThefactorydefaultSSIDandWPAkeyinthewirelessrouterarerandomlygeneratedstringsthatcanbefoundonthestickercontainedwithinthismanualoronthestickerontheunderneathofyourmodem.

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    ThewirelessmodemwillbereadyforusewhenthePOWER(1),DS(2),US(3)andONLINELEDs(4)onthefrontpanelofthegatewaystopblinkingandremainONcontinuously.

    Pluginandpoweronyour

    PCandotherhomenetworkdevices.TheETHERNETLEDs(5)onthewirelessmodemthatcorrespondtotheconnecteddevicesshouldbeONorBLINKING.

    readytogo

    Youhavenowcompletedbasiccongurationofyourwirelessmodem.Checkthateverythingisupandrunningbyvisitingafamiliarwebsite.

    OnceyouhaveconrmedthatallservicesareworkingcorrectlyontherstPC,

    connectupanyotherPCs.

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    frontpanelindicator normaloperations

    1 POWER On

    2 DS On

    3 US On

    4 ONLINE On

    5 LAN1-LAN4 On-WhenasingledeviceisconnectedtotheEthernetportandnodataisbeingsenttoorfromthemodem

    Blinks-WhenonlyoneEthernetdeviceisconnectedanddataisbeingtransferredbetweentheconsumerpremiseequipment(CPE)andthewireless modem

    Off-WhennodevicesareconnectedtotheEthernetports

    6 WIRELESS On-Whenthewirelessmodempointisenabledandoperational

    Blinks-WhendataisbeingtransferredbetweentheCPEandthewirelessmodem

    Off-Whenthewirelessaccesspointisdisabledbytheuser

    7 TEL1 On-Whentelephonyserviceisenabled

    Blinks-Whenline1isinuse

    8 TEL2 On-Whentelephonyserviceisenabled

    Blinks-Whenline2isinuse

    OurCustomerServiceteamareheretohelp.Wewillendeavourtoansweranyqueriesyoumayhaveandassistyouinanywaywecan.

    freephonecustomercareon1908.

    Thefollowingchartillustratestheappearanceofthewireless

    modemfrontpanelLEDstatusindicatorsduringnormaloperationswhenACpowerisappliedtothewirelessmodem.

    frontpanelLEDstatusindicators

    duringnormalconditions

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    howtosetupawirelessnetworkusingwindowsconnect(contd.)

    5.SelectSetupanetworkmanually.Followtheinstructionsonyourscreen.

    4.SelectNext,youwillneedtoentertheNetworkKey,thisisyourassignedcasesensitivepassword.YoucanndthisinformationinyourWirelessModemmanualorontheunderneathofyourWirelessModem.

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    Onceyouhaveregistered,youwillreceiveyouremailaccountdetails.YoucanusethesedetailstosetupyouraccountinanemailprogrammesuchasMicrosoftOutlookExpress.

    HowToSetUpUsingOutlook

    Express:

    1. StartOutlookExpress.

    2. ClickonTools,AccountsandthenselecttheMailtab.

    3. NowselectAddandthenclickonMail.

    4. Enterdisplayname(thisallowsyoutospecifyhowyouwantyournametoappearin

    theFromeldinmailsthatpeoplereceivefromyou),thenclickonNext.

    5. Nowentertheemailaddressi.e.theaddressthatwas

    providedatregistration,thenclickonNext.

    howtosetupanemailclient

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    6. Youwillthenbeaskedfortheserverdetails.

    7. TheMyIncomingMailServereldshouldalreadybesettoPOP3.

    8. IntheIncomingMailBoxenterpop3.upcmail.ie.

    9. IntheOutgoingMailBoxentersmtp.upcmail.ie.

    10.Youwillthenbeaskedtoenteryour UsernameandPassword.

    11. ClickonNextandthenFinish.

    Youhavenowsetupyouremailaccount.ClickonClose.

    howtosetupanemailclient(contd.)

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    toidentifytheparticular802.11wirelessnetworktowhichauserwantstoattach.SSIDisanamethatmaybedisplayedtousers.

    WEP WiredEquivalentPrivacy(WEP).TosignontoanetworkthatusesWEP,youneedtoknowtheWEPkey,usuallyanumericalpassword.Mostroutersofferachoicebetween64-bitand128-bitencryption.WEP64-bitcodesare

    tendigitsorlettersinlength,whilemoresecure128-bitnumbersrequire26digits.

    Ethernet isaverycommonlocalareanetwork(LAN)technology.Itsawayofconnectingcomputersandequipment.

    802.11b AlsocalledWi-Fi,802.11bisatechnicalindustrystandardfor

    wirelessLANs(local-areanetworks).Withaspeedofmaximum11Mbpsonthefrequencyof2.5GHz.

    802.11g isanamendmenttothe802.11bspecicationthatextended

    throughputtoupto54Mbit/susingthesame2.4GHz

    SSID AServiceSetIdentier,orSSID,isanameused

    glossary

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    Wi-Fi AWi-FienableddevicesuchasaPC,gameconsole,mobilephone,MP3playerorPDAcanconnecttotheInternetwhenwithinrangeofawirelessnetworkconnectedtotheInternet.

    WPA WPAorWi-FiProtectedAccessisawirelesssecuritymethodusedtoprotectyouandyournetwork.Itpreventsotherusersinyourarea

    fromconnectingtoyournetworkandaccessingyourinformation.WPAencryptstheinformationsentandreceivedthroughyourwirelessconnection.Itisanupdatedandmore secure wireless

    encryptionstandardthanWEP(WiredEquivalentPrivacy).

    LED iswidelyusedasanindicatorlightonelectronicdevices.

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    All information correct at time of print (04/09)wi/emta/manual/v.1/04.09