46 Interview Questions for User Experience Researchers at Google, Amazon, Microsoft and Facebook

Eleonora Zucconi, Lead User Experience Researcher

46 Interview Questions for User Experience Researchers at Google, Amazon, Microsoft and Facebook

@eleonorazucconi

https://twitter.com/eleonorazucconi


If you’re a User Experience Researcher looking for a new job or a Hiring Manager looking for inspiration to ask new questions to your candidates, this presentation should give you with some food for thought.

The presentation contains 46 questions that Glassdoor and Quora users reported being asked during an interview for a User Experience Researcher position at Google, Amazon, Microsoft or Facebook.

The slides include all questions reported by Glassdoor users excluding generic ones (e.g. “Describe your previous job experience”). They are reported exactly as stated by users (including grammatical errors).

Enjoy!- Eleonora

“46 Interview Questions for User Experience Researchers at Google, Facebook, Microsoft and Amazon”Eleonora Zucconi | @eleonorazucconi

https://medium.com/@eleonorazucconi/46-interview-questions-for-user-experience-researchers-at-google-amazon-microsoft-and-facebook-c582827267b9%23.o4av09uij




Source: Glassdoor

Describe p-value.




https://www.glassdoor.co.uk/Interview/Google-Interview-Questions-E9079.htm?filter.jobTitleFTS=user+experience+researcher


Source: Glassdoor

Suppose that you are using eye tracking on a cross-eyed

participant and the calibration cannot be successful.

What do you do?






Source: Glassdoor

What is your best skill as a UX designer and what advice would

you give to someone who is trying to learn this skill?






Source: Glassdoor

How would you conduct user interviews if you were trying test a

particular interaction?






Source: Glassdoor

Imagine you have 3 different UIs and you want to know which one

is best, what would you do?






Source: Glassdoor

Imagine that a team of engineers want to know why certain users aren’t engaging with a particular

push feature. They plan to conduct a survey with six yes/no questions and one question that can be answered via [a] text box. What would you tell them about

their plan?






Source: Glassdoor

If you had two products and had to ask one question of users to determine which they preferred

more, what would you ask?






Source: Glassdoor

What are the weaknesses of personas?

How do you overcome those weaknesses?






Source: Glassdoor

Think about an app you like to use. Suppose the product

manager tells you that he wants you to find the top 10 UX issues.

How would you go about this?






Source: Glassdoor

How do you handle it when people are skeptical of the value of

usability research?






Source: Glassdoor

Suppose you come forward with a usability recommendation, and the

engineers counter that with, “All the usage data we have from

millions of people suggest that is not a problem.”

How would you respond?






Source: Glassdoor

Design a study for an in-vehicle phone keypad






Source: Glassdoor

How would you determine a metric for engagement?






Source: Glassdoor

Define metrics for measuring fun and satisfaction for a mobile maps

product






Source: Glassdoor

What’s the difference between a Persona and a Market Segment?






Source: Glassdoor

How do you know if you are asking the right research questions for a

project?






Source: Glassdoor

How do you know when a project is “done”?






Source: Glassdoor

How would you conduct a user experiment centered on using

email? And how would you protect a

user’s content if they chose to use their personal email during the

experiment?






Source: Glassdoor

You’re working on a streaming music project that is getting ready

to launch a new design. Describe how you would begin creating a plan to research the new design and what it would

include.






Source: Glassdoor

Assume you are an Amazon engineer, the review scores of amazon items are sometimes

biased, because people usually give a score only if they strongly like it or strongly dislike it. How would you know if the review

score of a given item is biased or not?






Source: Glassdoor

Think of your favorite app. How would you go about studying

decreased engagement for that app? What would you tell PMs

about why you chose that research method?




https://www.glassdoor.co.uk/Interview/Facebook-Interview-Questions-E40772.htm?filter.jobTitleFTS=user+experience+researcher


Source: Glassdoor

Tell me about a weakness that a past manager had mentioned you

had.






Source: Glassdoor

What would you consider one of the most difficult challenges you’ve had as a researcher?






Source: Glassdoor

What would you tell someone if they came to you and said that

they wanted a bigger sample size for interviews or a survey?






Source: Glassdoor

How would you monetize one of the research projects listed on

your CV?






Source: Glassdoor

Pitch a new product and how you would research it.






Source: Glassdoor

Why do you want to work for Facebook?

What are some UX studies you would want to conduct?






Source: Glassdoor

Name one feature/component of the Facebook interface that a

competitor does better. Why?






Source: Glassdoor

Pick a favorite app.How would you evaluate it?






Source: Glassdoor

Share a project you completed in which you feel you made an impact or that had a “social

impact”.






Source: Glassdoor

How would you communicate your findings to different stakeholders?






Source: Glassdoor

Propose a research question and research design. Explain how it is

useful for Facebook and interesting to you.






Source: Glassdoor

Explain a time that you had to persuade your manager about a

particular design idea.




https://medium.com/r/?url=https://www.glassdoor.co.uk/Interview/Microsoft-Interview-Questions-E1651.htm?filter.jobTitleFTS=user+experience+researcher


Source: Glassdoor

Someone on the team has a strong opinion about how a certain

feature should be designed, but you disagree that it is a good user experience. How do you approach

the situation?






Source: Glassdoor

What aspect of your education prepared you for this role?






Source: Glassdoor

How did you convince your team to follow your directions?






Source: Glassdoor

What did you do when the team disagreed with you?






Source: Glassdoor

Identify and explain a newly redesigned feature of the software

that had a UX issue in the previous version.

Describe an alternative design plan for the same.






Source: Glassdoor

What are the areas for improvement on Amazon.com?




https://www.glassdoor.co.uk/Interview/Amazon-com-Interview-Questions-E6036.htm?filter.jobTitleFTS=user+experience+researcher


Source: Glassdoor

How would you improve UX on Amazon.com?






Source: Glassdoor

How would you conduct a UX research study to improve UX on

Amazon page with books?






Source: Glassdoor

When users are navigating through the amazon website, they are performing several actions. What is the best way to model if

their next action would be a purchase?






Source: Glassdoor

What is the most challenging part in your research projects?






Source: Glassdoor

What is your experience with Amazon website?

How will you improve it?






Source: Glassdoor

What was a challenging problem you had to solve and how did you

solve it?





46 Interview Questions for User Experience Researchers at Google, Amazon, Microsoft and Facebook

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