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Accident Investigation

449-103

Accident InvestigationCourse Outcome Summary

InformationProject Title Accident Investigation

Course Number 10-449-103

Credits 3

Potential Hours 54

Development Date 09/20/2004

Types of Instruction

Type of Instruction Contact Hours Outside Hours CreditsClassroom Presentation 54 0 3

Totals 54 3

DescriptionIn this course !ou "ill determine cause uncover indirect accident causes #revent similar accidents $rom

occurring document $acts #rovide in$ormation on costs and #romote sa$et!%

Core Abilitieso &emonstrate ada#tation to change%

o 'se critical and creative thin(ing to solve #ro)lems resolve con$licts ma(e decisions and

com#lete tas(s%

o *or( coo#erativel! in a team environment%

o Communicate in "a!s that honor diversit!%

o &emonstrate #ersonal integrit! through ethical and res#onsi)le )ehaviors%

Fox Valley Technical College +Co#!right ,e#tem)er 2004

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Learning Plan 1

Benefits of Work Injury/IllnessAnalysis

Overview A s!stematic a##roach to "or( inur!/illness investigation and anal!sis is essential to an e$$ective

accident #revention #rogram% &etermining the )ene$its o$ accident anal!sis $or !our organi.ation can

hel# guide the #rocess%

Target Competency 1. Administer an accident investigation analysis program.

Performance tandardsYou will demonstrate your competence:

o )! develo#ing a $lo"chart o$ the Accident Anal!sis #rocess%

Your performance will be successful when:

o !ou de#ict all o$ the items in the accident anal!sis #rocess ste#s including #re#aration the accident

investigation itsel$ documentation and $ollo" through%

o !ou sho" the relationshi# o$ one ste# to another in seuential order%

o !ou include resources used $or accident trend anal!sis%

o !ou identi$! $actors that contri)ute to accident or illness%

!earning ObjectivesThis learning plan addresses the following learning objectives to help you master the competency:

a% )tain the in$ormation needed to identi$! accident trends and #ro)lems areas%

)% Identi$! "ithout #lacing )lame the $actors that contri)uted to the inur! or illness%

c% Identi$! de$iciencies in the s!stem%

d% ,uggest corrective actions to #revent recurrence o$ similar "or( inur!/illness%

e% #lain #ur#oses o$ "or( inur!/illness anal!sis%

$% ist #rimar! #ur#ose o$ accident anal!sis%

g% &escri)e t"o di$$erent methods o$ accident anal!sis )ased on e#ected outcome o$ anal!sis%


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!earning Activities 1% P6I* the overvie" and #er$ormance e#ectations $or this learning #lan to see "h! it

is im#ortant "hat !ou "ill learn and ho" !ou "ill )e assessed% 7ive s#ecial attention to

the introduction com#etenc! criteria conditions and learning o)ectives%

2% T8I: A;'T the conce#t o$ accident investigation anal!sis% *hat does it mean to !ou<

*h! do it< P,T !our ideas to the class discussion%

3% 6I* an online #resentation #re#ared )! the instructor on accident investigation )ene$its%

4% A,:/A,* uestions a)out ="hat it is%=

5% ead Cha#ter ne o$ Tet on =The eed $or Accident Investigation=

>% C&'CT intervie"s "ith #eo#le $rom di$$erent industries "ho conduct accidentinvestigation a)out )ene$its the! have seen in their organi.ation and the #ertinent ste#s in

their #rocess%

?% Per$orm "or(#lace ha.ard assessment to #revent inuries%

@% &iscuss "or(ers com#ensation costs "ith res#onsi)le #erson in !our organi.ation%

9% APPB #rinci#les to the develo#ment o$ an Accident Investigation Plan%

Assessment Activities 1% Com#lete $lo" chart on the accident anal!sis #rocess%

2% Com#lete a research #a#er on Pur#oses o$ *or( Inur!/Illness Anal!sis


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Learning Plan

W!en to do an Accident Analysis

Overview *hat events should result in an inur! illness anal!sis% This learning #lan "ill identi$! those events andhel# the investigator determine the a##ro#riate timing $or the anal!sis%

Target Competency 2. Determine timing of injury/illness analysis.


o )! com#leting an anal!sis o$ several alternatives $or "hen to #er$orm accident investigation and

documenting !our anal!sis in a "ritten anal!sis #a#er%


o !ou clari$! the decision o$ "hen to #er$orm accident anal!sis in relationshi# to the time a misha#

occurs%

o !ou include a descri#tion o$ the most im#ortant $actors to )e considered in determining timing o$ theinvestigation%

o !ou include e#lanation o$ "h! the decision "as selected%

o !ou include the decision !ou have selected%

o !ou detail an e#lanation o$ "h! the decision "as selected%

o !ou use correct grammar #unctuation and s#elling%


a% Identi$! situations "hich "ould result in #ost#onement o$ accident anal!sis%

)% #lain the )ene$its o$ timel! accident investigation%

c% Identi$! incident/circumstances that "ould result in an accident anal!sis%


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!earning Activities 1% T8I: a)out times "hen !ou "ere involved in an accident% *hat "ent right< *hat "ent

"rong< P,T !our thoughts to !our *or( 7rou#s &iscussion orum% es#ond at least

once to each mem)er o$ !our grou#%

2% 6I* eam#les or scenarios in "hich #rinci#les and guidelines are a##lied in var!ing

contets%

3% CAT a o) aid that #resents guidelines $or a##l!ing a #rinci#le%

4% evie" ,8A and state accident re#orting criteria and time reuirements%

5% AABD the varia)les im#acting the a##lication o$ a given set o$ guidelines%

Assessment Activities 1% Com#lete a "ritten anal!sis o$ several alternatives $or "hen to #er$orm accident

investigation and documenting !our anal!sis in a "ritten anal!sis #a#er


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Learning Plan "

W!en it Comes to AccidentInvestigation# W!o $oes W!at%

Overview Anal!.ing "or( inuries and illnesses is the res#onsi)ilit! o$ all levels o$ management and a concern o$

ever! em#lo!ee% This learning #lan hel#s determine "ho does "hat%

Target Competency 3. Determine roles and responsibilities of management and workers in accident analysis.


o )! com#leting a "ritten #roduct on roles and res#onsi)ilities o$ management and "or(ers in accidentanal!sis%


o !ou identi$! roles o$ management in accident anal!sis%

o !ou descri)e advantages and disadvantages o$ having certain #ersonnel #er$orm investigation%

o !ou detail ho" accident investigation roles are currentl! #er$ormed "ithin !our organi.ation%

o !ou e#lain changes !ou "ould #ro#ose $or res#onsi)ilities and roles "ithin organi.ation "ith

rationale $or changes%

o !ou use correct and a##ro#riate grammar #unctuation s#elling s!nta and "ord use in all

descri#tions%


a% #lain su#ervisors uali$ications to #er$orm accident investigation%

)% &escri)e management res#onsi)ilities $or accident investigation%

c% amine role o$ $acilit! sa$et! coordinator or agenc! sa$et! manager related to accident anal!sis%


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!earning Activities 1% ;AI,TE the #ros and cons o$ di$$erent individuals #er$orming accident anal!sis

i%e% su#ervisor sa$et! coordinator co-"or(er%

2% C&'CT an in$ormational intervie" using e-mail o$ a #erson in !our organi.ation "ho

has a role in accident investigation%

3% ead tet Cha#ter ne =The eed $or Investigation= #ages 10-15 a)out roles o$

su#ervisors/management

4% CCT current articles that relate to roles and res#onsi)ilities o$ #ersonnel involved in

accident investigation%

5% APPB #rinci#les to the develo#ment/modi$ication o$ an accident investigation #lan $or!our $acilit!%

Assessment Activities 1% Com#lete a "ritten #roduct on roles and res#onsi)ilities o$ management and "or(ers in

accident anal!sis


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Learning Plan &

Im'ortance of Accident (e'orting

Overview Accurate and immediate accident re#orting are im#erative to an accident investigation s!stem%

Target Competency . !nsure reporting of work injuries/illnesses.


o )! com#leting an error anal!sis re#ort o$ "or( inur!/illness re#orting%


o !ou identi$! all critical errors in the in$ormation or #rocess o$ inur! re#orting "ithin !our

organi.ation%

o !ou includes su)tle )ut im#ortant errors noted such as late re#orting o$ accidents no re#orting o$

near miss accidents and descri)es method o$ determining that these errors have occurred%

o !ou e#lain identi$ied errors%

o !ou anal!.e the e$$ect o$ the errors on accident re#orting%

o !ou ma(e recommendations $or correcting the errors "ithin the organi.ation including suggestions $or

training o$ em#lo!ees as needed%


a% &escri)e accident re#orting #rocess%

)% Identi$! #ossi)le de$iciencies in re#orting accidents%

c% Communicate re#orting #rocess to "or(ers and su#ervisors%

d% Train em#lo!ees involved in accident investigation #re#aration%


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!earning Activities 1% T8I: A;'T the uestion *h! arent Inuries/Illnesses re#orted<

2% I,T to a lecture a)out accident re#orting including minor inuries and near misses%

3% Com#are accident $orm currentl! in use in !our organi.ation to the ,8A 301 $orm

availa)le at """%osha%gov under record(ee#ing% Eodi$! !our current $orm to include

sections o$ ,8A 301 $orm not included%

4% ead tet Cha#ter ourteen =*here &id Eanagement ail<=

5% I,T several interesting ideas techniues strategies and tactics $rom this learning sessionF

then &,CI; #ossi)le a##lications to !our o"n "or( role%

>% ead tet Cha#ter ,iteen The Eisha# e#ort=

?% Com#are various given $orms and select $orm to use in an accident re#orting chec(list

@% Include a list o$ to#ics on "hich to train em#lo!ees on accident re#orting #rocedures%

9% evie" =Accident Investigation= module in ,a$et! Pa!s meeting )oo( $rom ;ureau o$

;usiness Practice%

Assessment Activities 1% Com#lete an error anal!sis re#ort o$ "or( inur!/illness re#orting


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Learning Plan )

Before t!e Accident Occurs* +o,to Pre'are

Overview *hen a co-"or(er is inured ever!one is concerned% The )est "a! to hel# is to arrive at the accident

scene "ith the tools and materials needed to do the accident anal!sis% The accident investigation (it

should include tangi)le o)ects and mental tools%

Target Competency ". #repare for accident analysis.


o )! develo#ing a $lo"chart o$ the Accident Anal!sis #re#aration #rocess%


o !ou identi$! ha.ard anal!sis an investigation (it and contents communication "ithin the $acilit!

location o$ $orms/materials%

o !ou identi$! investigation (it and contents%

o !ou identi$! communication methods "ithin the organi.ation%

o !ou locate $orms/materials $or an accident anal!sis%

o !ou e#lain the relationshi# o$ one ste# to another%


a% Communicate #ro#er noti$ication #rocedures%

)% nsure that ever! em#lo!ee clearl! understands "hat events need to )e re#orted%

c% Pre#are inur!/illness anal!sis (it%


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!earning Activities 1% I,T to !our instructor share an eam#le a)out Accident Investigation Pre#aration%

2% ead tet Cha#ter T"oG =Pre#aring $or Eisha#s=

3% PATICIPAT in a small grou# discussion o$ "hat to include in an =Accident

Investigation :it=

4% &iscuss the conce#t o$ $act $inding not $ault $inding

5% CAT a #rocedure chec(list $or an =Accident Investigation :it=

>% AABD the varia)les im#acting the a##lication o$ a given set o$ guidelines%

?% *IT =ho" to= directions $or accident investigation #rocedure%

@% Pre#are em#lo!ee training material list%

Assessment Activities 1% &evelo# a $lo"chart o$ the Accident Anal!sis #re#aration #rocess


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Learning Plan -

+o, to .anage t!e Accident Scene

Overview An inur!/illness scene can )e a chaotic #lace% *ithout #ro#er control #riorities ma! not )e esta)lishedand e$$ective res#onse does not occur% This learning #lan hel#s set #riorities and restrict access so

valua)le in$ormation is not lost

Target Competency $. %anage t&e accident scene.


o )! com#leting a "ritten #roduct on managing the accident scene%


o !ou identi$! #ur#oseHs o$ managing accident scene%

o !ou e#lain the roles o$ #ersonnel "ithin !our organi.ation as "ell as local outside emergenc!

resources%

o !ou #rioriti.e actions at the scene in chronological order%

o !ou ma(e recommendations $or incor#orating scene management into organi.ations "ritten

emergenc! res#onse #rogram%

o !ou use correct and a##ro#riate grammar #unctuation s#elling s!nta and "ord usage%


a% Provide care and treatment o$ inured "or(er%

)% liminate or control remaining ha.ards%

c% estrict access to the scene o$ the accident%


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!earning Activities 1% JAEI the com#etenc! and #er$ormance standards $or this learning #lan%

2% ead tet Cha#ter Three =7etting 'nder"a! "ith Investigation=

3% &I conce#ts o$ scene securit! ha.ard elimination and care o$ the inured "or(er )!

revie"ing selected readings%

4% ead tet Cha#ters our =8uman As#ects Cha#ter ive =The nvironment= and Cha#ter

,i =The Eaterials=

5% ist t!#es o$ ha.ards that ma! )e #resent%

>% CCT current articles that relate to conce#ts and issues relating to Eanaging Accident

,cenes%

?% APPB #rinci#les to the com#letion o$ a occu#ational tas( o$ managing accident scene in a

de$ined scenario%

Assessment Activities 1% Com#lete a "ritten #roduct on managing the accident scene


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Learning Plan

Performing t!e Accident Analysis

Overview 6arious $acts concerning inuries and illness events must )e discovered )e$ore an anal!sis is com#leted%It is im#ortant to gather this in$ormation $rom a variet! o$ sources to avoid overloo(ing im#ortant

in$ormation% This learning #lan hel#s the investigator e#lore sources including the a$$ected "or(er

"itness accounts #h!sical evidence at the scene and eisting records%

Target Competency '. (onduct Accident Analysis.


o in the "or(#lace leaner #er$orms an accident investigation "ith documentation under su#ervision o$

someone "ith e#erience in accident investigation%


o !ou select the correct materials su##lies tools needed $or the accident investigation Hinvestigation(it%

o !ou #er$orm all critical ste#s in the right order including $act gathering "itness intervie"

#hotogra#hs documentation%

o !ou descri)e method !ou have selected $or investigation #rocess and cite re$erence%

o !ou "ear #ersonal #rotective eui#ment%

o !ou $ollo" sa$et! #rocedures "ithin the $acilit! as !ou #er$orm accident investigation%

o !ou ver)ali.e an e#lanation o$ the #rocess as !ou #er$orm it%

o !our e#lanation #resents sound reasoning as !ou descri)e the decisions !ou ma(e throughout the

#rocess%

o !ou su)mit "ritten critiue $rom e#erienced investigator o)serving !our investigation%


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a% 7ather in$ormation a)out the accident%

)% Intervie" the a$$ected "or(er%c% )tain "itness account%

d% Identi$! condition o$ machiner! and eui#ment in the area or the accident%

e% amine materials $ound at the scene%

$% ote environmental conditions at the scene o$ the accident%

g% ecord im#ortant details o$ the scene using s(etches or #hotogra#hs%

h% amine eisting records that ma! im#act anal!sis%

i% valuate legal considerations%

% Assess conditions $or use o$ re-enactment as accident anal!sis tool%

!earning Activities 1% JAEI the tools availa)le $or this learning #lan%

2% A& an occu#ationall! related article in a current #eriodical%

3% A& an assignment in the tet)oo( Cha#ter Three =7etting 'nder"a! "ith the

Investigation= ead Cha#ter ,even =,!stems Investigation=


contets%

5% CAT a o) aid that #resents the ste#s o$ an Accident Investigation #rocedure citingre$erence%

>% 6ie" =Accident Investigation= video #art o$ =,a$et! Pa!s= meetings #rogram%

?% && a method o$ investigating accidents $rom source selected either the tet the

ational ,a$et! Councils Accident Investigation H2nd dition or $rom =AccidentInvestigation Techniues = )! Ke$$re! ,% a(le!

@% Practice intervie" techniue $or uestioning a$$ected "or(er using A##endi ; o$ ,tate o$

*isconsin &e#artment o$ Administrations =Princi#les o$ Inur!/Illness Investigation and

Anal!sis= availa)le at ,tate o$ *isconsin &e#artment o$ Administration *e)site

9% 6A'AT the #er$ormance o$ a #rocedure according to a #rocedure ta)le or chec(list


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10% &iscuss e$$ective #rocedures $or o)taining "itness accounts

11% ', a o) aid H$orm that #resents the ste#s o$ a #rocedure% e$erence source o$ $orm

Assessment Activities 1% In the "or(#lace #er$orm an accident investigation "ith documentation under su#ervision

o$ someone "ith e#erience in accident investigation%


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Learning Plan 0

$etermining Accident Causes

Overview *ithout accurate and detailed in$ormation a)out the causes o$ accidents e$$orts to #revent $utureaccidents "ill #ro)a)l! )e $utile% This learning #lan hel#s to identi$! #rimar! and secondar! causes o$

accidents "ith the goal o$ #reventing recurrence%

Target Competency ). Determine accident cause.


o )! #re#aring a "ritten res#onse to a case stud! #rovided )! the instructor%


o !ou identi$! #rimar! cause and secondar! $actors causing the accident%

o !ou determine human as#ects as "ell an environmental $actors o$ the accident%

o !ou e#lain #rimar! cause o$ accident including su##ort $or cause%

o !ou res#ond using correct grammar #unctuation and s#elling%


a% A##l! si )asic causes o$ inuries/illness in the "or(#lace to each accident%

)% Identi$! secondar! causes in accident anal!sis%

!earning Activities 1% ,-6A'AT !our current s(ill level $or this com#etenc!%

2% 6I* de$inition o$ unsa$e acts and unsa$e conditions $rom ational ,a$et! Councils

=Accident Investigations=%

3% 6I* eam#les or scenarios #rovided )! instructor in "hich #rinci#les and guidelines


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are a##lied in var!ing contets%

4% evie" =,i :e! Luestions $or Inur!/Illness Anal!sis= A##endi A o$ ,tate o$

*isconsin &e#artment o$ Administrations =Princi#les o$

5% ead tet Cha#ter i$teen =ire Investigation= and Cha#ter Ten =Change Anal!sis= and

Cha#ter T"elve =Eultilinear vents ,euencing=

>% &ITIAT )et"een eam#les and non-eam#les o$ a conce#t such as unsa$e act

and unsa$e )ehavior%

?% CA,,IB eam#les #rovided )! instructor according to conce#t%

@% CA,,IB in$ormation using one o$ the techniues descri)ed in tet Cha#ter ight =;asic

Anal!tical Techniues=

9% APPB #rinci#les to the solution o$ case stud! #ro)lems #rovided in Accident Investigation

section o$ =,a$et! Pa!s%= meeting )oo( $rom ;ureau o$ ;usiness Practice%

10% APPB #rinci#les to the solution o$ real occu#ational #ro)lem solving not involving

accidents%

Assessment Activities 1% Pre#are a "ritten res#onse to a case stud! #rovided )! the instructor


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Learning Plan

$etermining and Im'lementingCorrective Actions

Overview I$ the ultimate o)ective o$ an inur!/illness anal!sis is to #revent similar inuries/illnesses $rom occurring

recommendations to eliminate or control each cause o$ the inur!/illness need to )e develo#ed and $ull!

im#lemented%

Target Competency *. Develop and recommend corrective actions to prevent accident recurrence.


o )! "riting a #ro)lem/solution re#ort a)out corrective actions recommended $or a s#eci$ic case stud!

su##lied )! the instructor%


o !ou anal!.e o$ the causeHs o$ the accident%

o !ou identi$! the $actors involved such asG management environment communication #ro)lems

human limitations and s!stems investigations%

o !ou e#lain via)le corrective actions%

o !ou identi$! the corrective actionHs most li(el! to #revent reoccurrence o$ the accident%

o !ou descri)e method such as ault Tree or ET HEanagement versight and is( Tree $orm tet

used to arrive at conclusions%

o !ou descri)e ho" the im#lementation o$ the corrective action "ill )e documented%

o !ou use correct grammar #unctuation and s#elling%


a% ,tate "hat s#eci$ic ste#s ta(en )! "hom "ill constitute corrective action%

)% #lain "hen and ho" su#ervisor "ill assure that each corrective action is carried out correctl!%

c% Consider im#act each recommendation "ill have u#on #roductivit! the cost o$ services and the

amount o$ su#ervision reuired to im#lement and monitor the corrective action%


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d% valuate the $easi)ilit! o$ im#lementing along "ith acce#tance o$ the recommendation )!

management and em#lo!ees%

!earning Activities 1% *IT do"n "hat !ou alread! (no" a)out determining corrective actions

2% A& an assignment in the tet)oo( on corrective actions Cha#ter Thirteen =Technic o$

#erations evie"= Cha#ter ,eventeen =Eanagement vervie" and Eisha#

Investigation= and Cha#ter ighteen egal As#ects o$ Investigation%


contets%

4% ,CT a method $or com#leting a corrective action audit

5% ,CT (e! #oints $rom a reading on correcting de$iciencies in the management s!stem%

>% T';,8T the corrective action #rocedure in !our organi.ation%

?% 'TI the ideas and conce#ts #resented in this learning #lan%

Assessment Activities 1% *rite a #ro)lem/solution re#ort a)out corrective actions recommended $or a s#eci$ic case

stud! su##lied )! the instructor%


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Learning Plan 12

$ocument# $ocument# $ocument

Overview The investigation and anal!sis o$ an accident are onl! as good as the documentation o$ the #rocess% Thislearning #lan "ill hel# determine "hich $orms to use as "ell as legal record(ee#ing reuirements%

Target Competency 1+. Document accident analysis.


o )! documenting case stud! accident su##lied )! instructor on government $orms as reuired%

o )! documenting accident anal!sis o$ case stud! su##lied )! instructor on $orms either #rovided )! the

instructor or $orms currentl! used in "ithin !our organi.ation%


o accident investigation $orms #resent current accurate and com#lete data%

o records are legi)le or are #re#ared using "ord #rocessing%

o records sho" correct use and s#elling o$ #ro$essional/technical terminolog!%

o records include diagrams and charts H"hen #resent or needed that are accuratel! la)eled and or

com#leted according to instructions on the $orm%

o records conclusions and recommendations are "ritten using standard nglish and correct usage

#unctuation s#elling%

o records are signed and dated%

o corrective actions are documented on the accident $orm%

o ma(ing recommendations $or $orms currentl! used "ithin the organi.ation that do not meet the criteria

o$ the current ,8A 301 $orm or its euivalent%

o document on current ,8A 300 $orm as a##ro#riate $or conditions in case stud! in accordance "ith,8A 1910%


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a% Com#lete accident investigation "ithin 24 hours a$ter noti$ication%

)% valuate $orms%c% Identi$! "or(er noti$ication #rocedures and $orms%

d% Consider "or(ers com#ensation noti$ication reuirements%

e% Com#are inur!/illness circumstances to ,8A record(ee#ing and document accordingl!%

!earning Activities 1% CEPT the sel$-chec( on Accident Anal!sis &ocumentation $rom A##endi o$ the

=Princi#les o$ Inur!/Illness Investigation and Anal!sis= located at the ,tate o$ *isconsin

&e#artment o$ Administration "e)site%

2% 6I* an online #resentation on ,8A ecord(ee#ing at """%osha%gov "e)site under

training in$ormation%

3% 6I* de$initions o$ ,8A terms involved "ith record(ee#ing

4% ead tet Cha#ter ,iteen =The Eisha# e#ort=

5% ead tet Cha#ter ineteen =*hat is Ahead $or Accident Investigation=

>% CA,,IB in$ormation $rom instructor re$erenced case studies as ,8A recorda)le or not%

?% evie" =Accident e#orts= ,ection o$ =Princi#les o$ Inur!/Illness Investigation and

Anal!sis= availa)le at ,tate o$ *isconsin &e#artment o$ Administration "e)site%

@% CEPT a "or( sheet/assignment sheet di$$erentiating ,8A recorda)ilit! and

"or(ers com# re#orting%

9% PE a sam#le entr! onto ,8A 300 log "ith in$ormation $rom eam#le case studies

in Accident Investigation ,ection o$ ,a$et! Pa!s Eeeting ;oo( $rom ;ureau o$ ;usiness

Practice

10% Contact the "or(ers com#ensation carrier $or !our organi.ation to $ind out reuired

re#orting $orms method and timeline%


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Assessment Activities 1% PE sam#le o$ "or(ers com#ensation noti$ication o$ inur! $or !our $acilit! a$ter

locating current $orm at ,tate o$ *isconsin &e#artment o$ Administration *e) site%

2% &ocument case stud! accident su##lied )! instructor on government $orms as reuired%

3% &ocument accident anal!sis o$ case stud! su##lied )! instructor on $orms either #rovided

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