408653 Arrow Social Set the pace infographic€¦ · 80% of pacesetters use citizen developers to...
1
DON’T GET LEFT BEHIND. Set the pace with Social to drive business outcomes SET THE PACE: How are leading companies staying ahead? 1. Partnering 2. Analytics Pacesetters use partners to plug skills gaps Contact the IT insider team through our 'Get Involved' feedback form Explore the topic further at: theitinsider.co.uk/social/ WANT TO FIND OUT MORE OR VOICE YOUR OWN OPINIONS? 3. CAMSS Raise your game: 2.5x more likely to turn to less conventional partners for help with IT decisions: Citizen developers Academia Start-ups Clients 80% of pacesetters use citizen developers to accelerate innovation already have mature capabilities plan to increase investment by at least 10% over the next 2 years plan to increase use of social media and mobile analytics over the next 2 years Cloud 92% Analytics 39% Mobile 59% Social 106% Now used by 70% of enterprises Pacesetters are up to 70% more likely to integrate CAMSS technologies How are pacesetters using social to drive business outcomes? Collaborative applications Employee productivity Customer loyalty Drive internal and external collaboration 1 Employee productivity Optimise workforce talent Build, educate and protect the workforce 2 Customer loyalty Increase sales Understand and engage customers 3 Optimise workforce talent Mine community expertise 4 Reduce costs Increase sales Improve business processes 5 Enterprise social networks Social media marketing Security intelligence Workforce training Recruiting Policy communication Customer analytics Social CRM Customer support Social analytics Onboarding Locating experts Crowdsourcing / idea sourcing Social analytics Supply chain Workforce analytics Sales software Workforce performance Business process management Employee productivity
Transcript of 408653 Arrow Social Set the pace infographic€¦ · 80% of pacesetters use citizen developers to...
DON’T GETLEFT BEHIND.Set the pacewith Social todrive businessoutcomes
SET THE PACE: How are leading companiesstaying ahead?
1. Partnering
2. Analytics
Pacesetters use partnersto plug skills gaps
Contact the IT insider team through our 'Get Involved' feedback form
Explore the topic further at:theitinsider.co.uk/social/
WANT TO FIND OUT MORE ORVOICE YOUR OWN OPINIONS?
3. CAMSS
Raise your game:
2.5x more likely to turn to less conventional partners for help withIT decisions:
Citizendevelopers
Academia Start-upsClients
80% of pacesetters use citizen developers toaccelerate innovation
already have maturecapabilities
plan to increaseinvestment by atleast 10% over thenext 2 years
plan to increase useof social media andmobile analytics overthe next 2 years
Cloud
92%Analytics
39%
Mobile
59%Social
106%
Now used by 70% of enterprises
Pacesetters are up to 70% more likely to integrate CAMSStechnologies
How are pacesetters using socialto drive business outcomes?
Collaborative applications
Employeeproductivity
Customerloyalty
Drive internal and external collaboration1
Employeeproductivity
Optimiseworkforce
talent
Build, educate and protect the workforce2
Customerloyalty
Increasesales
Understand and engage customers3
Optimiseworkforce
talent
Mine community expertise4
Reducecosts
Increasesales
Improve business processes5
Enterprise social networks
Social media marketing
Security intelligence
Workforce training
Recruiting
Policy communication
Customer analytics
Social CRM
Customer support
Social analytics
Onboarding
Locating experts
Crowdsourcing / idea sourcing
Social analytics
Supply chain
Workforce analytics
Sales software
Workforce performance
Business process management
Employeeproductivity
