Alcatel Premium Reflexes�

AlcatelOmniPCX Enterprise

• Actions

Off-hook

Hang up

Description of an action orcontext

• Display

• Programmable keys and icons

Line or programmable key

Icon corresponding to a key

• Keypad

Numeric keypad

Alphabetic keypad

Specific key on numerickeypad

2ABC

1

You have an Alcatel Premium REFLEXES digital telephone.

The large display and and alphabetic keypad ensure ease and comfort of use.

How to use this guide

• Audio keys

Loudspeaker

Hands free

Reduce volume

Increase volume

• Other fixed keys

Fixed key (eg: MENU)

• Other symbols used

AND/OR

OR

i

Partial view of the display

Alternative to actionsequence

Alternative to actionsequence

Important information

2

The availability of some of the functions described in this guide maydepend on your system version or configuration. If you are in doubt,

consult USP IT Services.

We suggest that you consult USP IT Services for more detailedinformation on your telephone.

3

Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 61.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 61.2 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 61.3 Calling using your personal directory . . . . . . . . . . . . p. 61.4 Calling your correspondent by name . . . . . . . . . . . . . p. 71.5 Redialling the last number dialled (Redial) . . . . . . . . . p. 81.6 Making a call-back request . . . . . . . . . . . . . . . . . . . . . p. 8

Handling several calls . . . . . . . . . . . . . . . . . . . . . . . p. 92.1 Calling a second correspondent (Consult call ) . . . . . . p. 92.2 Answering a second call . . . . . . . . . . . . . . . . . . . . . . . p. 92.3 Switching between calls (broker call) . . . . . . . . . . . . . p. 102.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 102.5 Conversing with two correspondents (3-way conference) p. 10

Customizing your telephone . . . . . . . . . . . . . . . . . p.113.1 Programming your personal codel . . . . . . . . . . . . . . . p. 113.2 Programming your personal directory . . . . . . . . . . . . p. 113.3 Programming a function on an unassigned key . . . . . . p. 123.4 Selecting your ringer tune . . . . . . . . . . . . . . . . . . . . . p. 123.5 Adjusting the display and icon brightness . . . . . . . . . . p. 133.6 Selecting the language . . . . . . . . . . . . . . . . . . . . . . . . p. 13

While you are away - When you return . . . . . . . . p.144.1 Forwarding your calls to another number (immediate

forward) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 144.2 Forwarding your calls to the voice mail . . . . . . . . . . . p. 144.3 Cancelling forwarding on your return . . . . . . . . . . . . p. 144.4 Consulting your messages on your return . . . . . . . . . p. 15

Contents

1.

2.

3.

4.

4

Your telephone

�

Light indicates messagesreceived

Loudspeaker (LS)To share a conversation

Hands free to call or answerwithout off-hooking

To increase the volume of the LS

or handset

To reducethe volume of the LS

or handset

Mute to isolate youfrom your correspondent

Auto-Answer so that yourtelephone answersautomatically without youhaving to off-hook

Audio keys

Display Comprises 1 line and several pagesof information about yourcorrespondent

Alphanumeric keypad forcalling by nameProtected by a flap, raise theflap to expose the keypad

To end a call or exit fromprogramming

To programmeyour telephone

To call using yourpersonal directory

To access thevarious message

services

To transfer a call toanother terminal

Programmable keys and iconsThese keys are divided into line keys and function keys. Each key has a correspondingicon.Line icons

Incoming call (flashing)

Call in progress

Call on hold

Call on common holdFunction icons

Function activeFunction requiring actionTelephone or line busy (supervision)

Certain keys are preprogrammed (these keys differ according to theconfiguration of your telephone (single-line or multi-line)).

to switch between two calls

to temporarily store a number

to consult the list of unanswered external calls (Caller ID)

to cancel a consult call

to automatically redial the last number dialled

to forward calls to another extension

CLI

5

! Insert a flat-tipped object into the slot (1 slot perblock of keys).

" Raise the key block cover.# Slide the printed label into position.$ Lower the cover.

Installing the label on the telephoneA printed label is supplied with the telephone to be placed under the programmablekeys.

� �

�

�

Broker

St Mem

Consult

Redial

FWD

6

1 3. Calling using your personal directory

Press Personal Directory key then the digit the number is storred under

1 1. Making a call

Making a call1.

1 2. Answering a call

Off-hook Hands free Dial directly

To make an external call to a number in the local free callingarea dial then the number you require

Hang up

• To terminate a call

Off-hook Hands free

OR OR

OR

OR

Dial

0If you want to call the operator, dial .9

7

Mak

ing

a ca

ll

1 4. Calling your correspondent by name

Display the number of the proposed name

Enter the first 3 letters of yourcorrespondent's surname (*)

Display of the firstname and the number

of solutions found

OR

Start thesearch

���� ����

OR ORDial

numberNext name

Previousname

(*) used to correct the entry or change the request.

If the name has no spaces, the search is made automatically by Surname.If the name includes one space (2 words), the display screen proposes twopossibilities.

to search by Surname

to search by Surname/First name

If the name includes two spaces (3 words), the search is run automatically bySurname/First name.

2ABC

1

In all cases

Modificationrequest (*)OR

8

1 5. Redialling the last number dialled (Redial)

Redial Diallednumber

1 6. Making a call-back request

Your correspondentdoes not reply or is

busy

Dial 5

0122515163Redial

To dial a National, Mobile or International Number follow this procedure:Dial # 2, then your 4 digit PIN number, then 9 then the externalnumber you require. For example #2, 5555, 9, 666 6800

9

Han

dlin

g se

vera

l cal

lsHandling several calls2.

2 1. Calling a second correspondent (consult call)

2 2. Answering a second call

During a conversation, you can perform various operations such as call asecond person or transfer the call to another number, etc.

Dial directly

Type in the firstletters of the

name

The firstcorrespondent isplaced on hold

During a call, a second correspondent tries to contact you:

Name of caller isdisplayed for 3 seconds

Programmed key"Consulting callon hold"

The firstcorrespondent isplaced on hold

Line keys whoseicon is flashing

ORSmith

OR

Cancelling the consult call

Single-line terminal

ORYou recoverthe first call

Hang up then off-hook

Consult

Consult

10

2 4. Transferring a call

2 5. Conversing with two correspondents (3-way conference)

2 3. Switching between calls (broker call)

Broker call

The firstcorrespondent

is placed onhold

You are in conversation and another call is on hold. To switch from one callto the other:

To transfer a call to another terminal during a conversation:

Dial extension you

During a conversation, another call is on hold:

Programmed"Conference"

key

Use the same procedure to cancel the conference and recover the first call.

Line keyassociated with

the icon

OR

OR

Broker

wish to transfercall to

Press transfer key

Conf

Dial 3

11

Cust

omiz

ing

your

tel

epho

neCustomizing your telephone3.

3 1. Programming your personal code

The code of your terminal is 0000 by default. To select or change your personal code:

Code of the"Change personal

code" function

Enter thepresent code

Enter the newcode

Each code digit is represented by an asterisk.

3 2. Programming your personal directory

Your personal directory contains up to 12 numbers (0 to 9, * and #).

Number toprogramme

Directory

i 2ABC

2ABC

Numeric key on which youwant to programme the

number

Personal directory numbers

% & '

( ) *+ ,

- . #

*

2ABC

12

3 3. Programming a function on an unassigned key

The list of programmable functions is given in your user manual.

i 2ABC

Select afunction

OR

1

Enter the codeor number toprogramme

Unassignedprogrammable

key

3 4. Selecting your ringer tune

Terminal idle:

Select the ringerfrom the 16

options (successivepresses)

OR

Adjust the volume Return to idle

13

Cust

omiz

ing

your

tel

epho

ne

3 5. Adjusting the display and icon brightness

3 6. Selecting the language

Display thelanguage

options (*)

Code of the"Programming

brightness"function

OR

Adjust the brightness Confirm thesetting

Code of the"Language" function

Display of thevarious options

Code associatedwith the chosen

languageConfirm

(*) for example: F: French - GB: English - D: German - SP: Spanish - P: Portuguese - NL:Dutch - DK: Danish - I: Italian - A: Austrian

14

While you are away - When you return4.

4 1. Forwarding your calls to another number (immediate forward)

All these functions can also be activated by entering the correspondingcode.

Forwardacknowledgement is

displayed

Display of forwardingand destination

number

Destinationnumber

4 2. Forwarding your calls to the voice mail

Dial 32999

4 3. Cancelling forwarding on your return

Press FWD key

OR

* 00

Code of thecorresponding

function

OR

FWD

FWD

FWD

Press FWD key

Press FWD key

15

Whi

le y

ou a

re a

way

- W

hen

you

retu

rn

4 4. Consulting your messages on your return

The light and corresponding icon indicate messages received.

• Call-back requests

Screen displays thenumber of new

messagesMessages

OR

Note: even if the correspondent does not answer, the call-back messageis erased after the number is called back when you proceed to the next

message, as it is when you press to quit message mode .

Display the number ofcall-back requests (xx Msg Recall)

Screen displays firstnumber to call back

Call backNext call-back

request

OR

Previous call-backrequest

16

• Voice messages

Screen displays thenumber of new

messagesMessages

Display the number ofvoice messages (xx Msg Voice)

Follow theinstructions of the

voice guide

17

Whi

le y

ou a

re a

way

- W

hen

you

retu

rn

• List of internal calls

While you were away the internal calls have been stored (16 callsmaximum).

Messages

If you call back a correspondent who does not answer, the message isstored. If the message is not stored and you do not call back thecorrespondent, it is cleared when you proceed to the next message, asit is when you press to quit message mode.

Screen displays thenumber of new

messages

Display of the numberof internal calls

(xx Msg NO ANS)

Display of the identityof the first caller

i

Display of timeand date of call

Call back

OR

Store the message (* is displayed in

front of the caller'sname)

OR

Next internalcall

18

• List of external calls

While you were away, the external calls from e xternal callers have beenstored (16 calls maximum).

The icon associated with indicates messages received.

(*) �.see § List of internal calls

Display of the identityof the first caller

Screen displays thenumber of new

messages

i

Display of thetime and date

of the call

�. (*)

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