4 Steps To Get Interviews

Work, transformed.

Kendra Prospero, CEO

Job Title Revamp

BEFORE AFTER

Managing Member VP of Business DevelopmentLead Clerk Payroll & HR Administrator

Communications Contractor Program Manager – Communications (contract)

Accomplishments

Put together a good accomplishment statement by stating:

Accomplishment statements give us specific examples of ways you went above and beyond on the job, came up with a neat idea, improved a process, etc.

What the situation or problem was (challenge) What action you took (action) What the benefit/impact was of your action (result) Any relevant data points/metrics to help quantify results

Accomplishments Before & After

Before: “Maintain productivity standards, schedule resources, and handle customer escalations.”

Backstory: This client regularly handled customer issues and noticed that they were losing customers because of disorganized handling of complaints. This person created a backend system that helped to streamline issue resolution and speed things up and they saw an 80% decrease in customer complaints and improved client satisfaction surveys.

After: “Reduced customer complaints by 80% and improved customer relationships and retention

(Actions)(Results) by creating new

backend system that streamlined processes.”

Tailoring Your Resume

A great resume is based on the Job Description for the role you are applying for

Changes with every application/job description

Is 100% truthful, but tailored for relevancy

Is keyword rich

Invitation to Your Next Job

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