4 Reasons Why Software Selections Fail From 2014 Webinar Series: Aldridge Executive Briefings.
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Transcript of 4 Reasons Why Software Selections Fail From 2014 Webinar Series: Aldridge Executive Briefings.
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4 Reasons Why Software Selections FailFrom 2014 Webinar Series: Aldridge Executive Briefings
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4 ReasonsWhy software selections fail
The biggest triggers for failed software selection are ignorance and incorrect assumptions.
These triggers manifest themselves in four major ways.
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1. Needs Analysis Failure
Not taking the time to do a needs analysis is the #1 issue:
• decision-makers get excited and jump the gun
• getting features you need are great, but new software can’t leave other functionality behind
Resolution: Perform a thorough needs analysis; take a needs inventory
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2. Underestimating the scope of the problem
• #1 risk factor for failed software selections
• cost of software + cost and commitment of time, resources, and energy
• lack of understanding by decision-makers
• don’t stray from your core competency as an executive; get help
Resolution: Business leaders, not technicians, should lead the process.Be educated on cost and commitment.
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3. Making assumptions that just aren’t true
Ignorance leads to assumptions:
• it has all the features we need
• it will work right out of the box
• it’s only software, it’s not that big of a deal
• I can just hand it off to IT
Resolution: Leading implementation involves business, management, and leadership outside core competency of an IT department.
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4. Cultural issues & failure to involve key stakeholders and influencers
• a huge problem that can’t be solved with software
• must get employees on board at the beginning and keep them there
• be sure to fully explain why, what, and how
Resolution: Enroll employees by explaining why you’re making the change and how it will help them.
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This is an excerpt from our 10/9 webinar:
“I think we’re outgrowing Quickbooks!...(or any other system in your business”
For more, the recording can be found atwww.aldridge.com/webinars
2014 Webinar Series: Aldridge Executive Briefings