4 fundamental shifts you need to succeed in digital

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Making the leap to next Four shifts needed to lay the foundation for your digital transformation.

Transcript of 4 fundamental shifts you need to succeed in digital

Page 1: 4 fundamental shifts you need to succeed in digital

Making the leap to next Four shifts needed to lay the foundation for your digital transformation.

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It’s become a familiar story.

A young entrepreneur sells his first product for an enormous sum.

Next?

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He makes incremental improvements to a range of products, leaving the world always wanting more.

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At the same time, he keeps coming up with new inventions.

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And he does it at a furious pace — setting the goal of a minor invention every 10 days and a major one every six months.

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His name?

It’s not Yang (Yahoo), Musk (Zip2), Dorsey (Twitter) or Fadell (Nest).

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Source: Henry Ford Museum, Menlo Park Museum.

It’s Thomas Edison.

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Although digital has changed everything, the mindset for succeeding has not. So what’s the first shift in your digital transformation?

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You need to undergo a fundamental change in the way you deliver new functionality.

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Embrace innovation, continuously. A single, 18-month project that consumes IT? That’s the past.

01S H I F T

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For the foreseeable future, we must be focused on achieving continuous innovation in the face of ferocious competition. To get there?

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We’ll need to be experimental and focused on continuous improvement.

Just like Edison’s Menlo Park invention factory.

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If we look at the growth “outliers” — the small percentage of businesses that grow by 5% or more year after year — they share a common trait.

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More than other companies, the outliers act like Edison and embrace continuous innovation.

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They’ve already made the jump from where many of us are now to what’s next.

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Achieving continuous innovation

NOW

Big proje cts Large inve st ment

Long-t ime sp anMust- succe e d

mental i ty

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Achieving continuous innovation

NOW NEXT

Big proje cts Large inve st ment

Long-t ime sp anMust- succe e d

mental i ty

Fast-fa i l mental i ty

Hundre ds of transformations acro ss the busine ss

Smal ler, i terat ive appro ache s

Shor ter t ime sp ans

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Achieving continuous innovation

NOW NEXT

Big proje cts Large inve st ment

Long-t ime sp anMust- succe e d

mental i ty

Fast-fa i l mental i ty

Hundre ds of transformations acro ss the busine ss

Smal ler, i terat ive appro ache s

Shor ter t ime sp ans

GETTING TO NEXTSp e e d is everything

Infrastructure must b e ab stracte d as co de

Container izat ion i s re quire d

Every enterpr is e wi l l ne e d a “r ight mix” of hybrid IT

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A change in processes is just one part of what’s needed to support continuous development.

The other part?

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Giving rise to fearless innovators.

Transforming your business operations will involve more than just enterprise IT.

02S H I F T

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Customer experience. Products and services. Product group and core operations group.

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We’ll need to democratize development and empower all those with a stake in what comes next.

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This shift is already taking place. More than 70% of digital transformation

projects are business-led.

IT-LEDBUSINESS-LED

Source: IDC, July 2016

28%72%

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With business-led transformation becoming the new reality, let’s look at how we get to next.

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Giving rise to fearless innovators

Ente rpr is e IT lea ds

D evelo p s a ppl icat ions for bus ine s s gro up s

NOW

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Giving rise to fearless innovators

Ente rpr is e IT lea ds

D evelo p s a ppl icat ions for bus ine s s gro up s

Manufactur ing

Main tenance

Pro ducts

Customer ex p er ience

Supply chain

Supp or t

Non- exp er ts from busine ss group s develop appl icat ions

NOW NEXT

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But if our teams are cross-functional, not everyone will have 20 years of application development experience.

So how do we get to next?

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We put a framework in place that enables everyone to “fearlessly innovate” without damaging the enterprise.

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Giving rise to fearless innovators

Ente rpr is e IT lea ds

D evelo p s a ppl icat ions for bus ine s s gro up s

Manufactur ing

Main tenance

Pro ducts

Customer ex p er ience

Supply chain

Supp or t

Non- exp er ts from busine ss group s develop appl icat ions

Non- exp er ts can innovate without worrying ab out s e cur ity, qual i ty and assurance, p er formance f lexing with demand

Non- exp er ts can eas i ly create comp o s able app s

Non- exp er ts can ins er t API s onto systems of re cord

NOW NEXT GETTING TO NEXT

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Giving rise to our fearless innovators will accelerate business operations transformation.

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Empowering them and ensuring their decisions are driven by the right data?

That will require two final shifts.

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Going to the edge (and back).

Today, most enterprises send and analyze all their data at the center of their operations.

03S H I F T

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But what happens if the data we’re analyzing is 4K 3D video from security feeds?

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Or if the data is coming from thousands of sensors in a facility?

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To accelerate to next, we’ll need to start empowering people and machines to make decisions at the point of impact — the edge.

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We b

Mobi le

Po int of s a le

Empowering the edge

NOW

D e cis ion s ma de at

t he center

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We b

Mobi le

Po int of s a le

Empowering the edge

NEXTNOW

D e cis ions made at the e dge

D e cis ion s ma de at

t he center

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So what technology is needed to support decision-making at the edge?

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D e cis i on s ma de at

t he center

D e cis ions made at the e dge

We b

Mobi le

Po int of s a le

Edge - opt imize d compute

B eacons and Wi-Fige o -p o sit ioning

Analyt ic s of human and IoT data

Prote ct ion for increas e d at tack sur face

Conne cte d appl icat ions in anything and everything

Empowering the edge

NEXTNOWGETTING TO NEXT

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Advancing data science.

As with the democratization of development, we’ll need to rethink our approach to data.

04S H I F T

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Instead of expert users, we’ll have business users.

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Instead of analyzing a single type of data, we’ll analyze all kinds of data.

So what does this shift look like?

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Ana lys is of t ra ns act ionso ccurs in t he p ast

Advancing data science

NOW

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Ana lys is of t ra ns act ionso ccurs in t he p ast

Data from everywhereanalyze d in real -t ime

Analysis on human data

Analysis on trans act ions

Advancing data science

NEXTNOW

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What’s needed to get us there?

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Data s c ience that understands humans

Data s c ience that i sn’t swamp e d by mass of Internet of Things ( IoT ) data

Data s c ience p lat form that the busine ss can play with

Ana lys is of t ra ns act ionso ccurs in t he p ast

Data from everywhereanalyze d in real -t ime

Analysis on human data

Analysis on trans act ions

Advancing data science

NEXTNOW GETTING TO NEXT

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We talked about what’s needed to get to next across four key shifts.

But the reality?

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Today, 60% of the typical IT budget goes toward “keeping the lights on.”

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To make the shifts, we need to free up enterprise IT capacity so they can innovate.

How?

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By creating a new blueprint for IT in the digital era.

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Fre e up en terp r is e IT ’s

cap a city to in n ovate

Plat form appl icat i onsthat del iver for

cont inuous ,exp erimental

innovat ion

Plat form to im p rove custom er exp er ien ce s

at th e Ed ge

A nalyt ic s p lat form to accelerate t im e to

i ns igh t an d act ion

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This is how digital leaders are preparing for — or already meeting — the demands of the future.

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Ready to start powering your digital transformation?